Automation Engineer

Key Responsibilities:

• Provide SAP application support across incidents, changes, problems, and enhancements
• Ensure SLA adherence, ticket quality, status reporting, and escalation management
• Lead client discussions and collaborate with onsite/offshore teams
• Contribute to knowledge sharing (KSS) and COE initiatives
• Support continuous improvement and optimization activities

Required Skills (Any One Track):

MTD Move – SAP MM/IM: SAP MM-IM, Procurement, Inventory Management, LIV, ERS, Batch/Serial Management, MM-FI/SD integration

OR

MTD Make – SAP PP/QM: PP & QM configuration, MRP, Production/Process Orders, MTO/MTS, Quality Management, cross-module integration

Preferred:

SAP S/4HANA certification | Exposure to ALE/IDOC | Tools: ServiceNow, Solution Manager, Jira

Roles and Responsibilities : 

• Conduct user research, including user interviews, surveys, and usability testing, to understand user needs and behaviors.
• Analyze user data and feedback to identify pain points and opportunities for improvement.
• Create user personas, user flows, and journey maps to visualize the user experience.

Interaction Design (UX):

• Develop wireframes, prototypes, and interactive mockups to illustrate design concepts.
• Design intuitive and user-friendly navigation and information architecture.
• Ensure consistency and accessibility across all platforms and devices.
• Conduct usability testing and iterate on designs based on feedback.

Visual Design (UI):

• Create visually appealing and consistent user interfaces that align with brand guidelines.
• Design high-fidelity mockups and UI components.
• Develop and maintain design systems and style guides.
• Work closely with developers to ensure proper implementation of designs.

Job Description for Project Manager:

1.    Exposure to US/International Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.

2.    Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and on emails.

3.    Manage projects, establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.

4.    Coordinate with various departments within the organization, including support, service, technology, and manage resources, in order to ensure seamless functioning of the client accounts.

5.    Responsible for client receivables; planning and execution of monthly retention.

6.    Candidates with Project Management, Digital Marketing & Technical Skills Preferred.

7.    Preferred Location Noida.

8.    Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.

9.    Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.

10. Achieves strategic customer objectives and account plans defined by company management.

11. Good relationship-building skills (internal, external, and cross-cultural).

12. Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.

13. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.

14. Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer-expectations and assess customer needs on an ongoing basis.

What we are looking for-

· Excellent communication skills

· Must have Experience in Digital Marketing.

Why should you join us

· Fixed working timings- 5 days working

· Attractive Incentives

· Young & Vibrant work culture

Job Location: Noida Sector 63

Job Profile: Project Manager

Job Timing: Night Shift 

About Graygraph Technologies:

Graygraph Technologies LLC is an IT services provider company that has skills and expertise to facilitate complex business solutions. We offer services like staffing solutions, software development, web development, Content Management Solutions, and Creative Design from the very beginning until the end. Our overall process includes concept, design, development, incorporation, and implementation. We have a squad of experts, who are working on modern technologies and tools with vast experience to carry out web-based projects.

To know more, please visit our Websites:

www.Graygraph.com

www.DigitalGuider.com

Venue: Graygraph Technologies, Second Floor, Block- A128, Sector 63, Noida.

Please don't hesitate to reach out to me, either through email or by calling me directly, if you have any questions or concerns. 

https://www.linkedin.com/in/yashika-thakkar-b236a0212/

About Us:

Docsumo is Document AI software that helps enterprises capture data and analyze customer documents. We convert documents such as invoices, ID cards, and bank statements into actionable data. We work with clients such as PayU, Arbor and Hitachi and are backed by Sequoia, Barclays, Techstars, and Better Capital.

Responsibilities:

• You will be responsible for overseeing the development of Docsumo React webapp.
• You will be working closely with the founders and lead the frontend development
• Serve as a thought leader and mentor on technical, architectural, design and related issues
• You will be responsible to provide oversight, accountability, and leadership for technical decisions.
• You will be designing and building modules in React within the Docsumo webapp.
• Own and Implement the features using the technology stack that we have in place while bringing in flavours of latest but proven trends and methods
• Contribute to Product and Design ideas and Implement them as your own product. We value everyone’s inputs
• Work with our hiring team to hire amazing engineers who will expand the Docsumo culture and product

Skills:

• At least 6+ years years experience building React webapps
• Excellent command over React, redux, javascripts, HTML5 and CSS
• Provided effective team management and mentoring for over 3+ years to foster professional growth and drive team success
• Demonstrated ability to build 0-1 product from using React.
• Demonstrated ability of managing frontend engineers
• Proven skills in developing a production level end to end UI application on their own
• Familiarity with Version Control tools, deployment, cloud services and CI/CD
• Must be self-motivated, flexible, collaborative, with an eagerness to learn
• Comfortable working in an Agile work environment with an incredibly fast pace and a large degree of independence.

Benefits:

• Enjoy the flexibility of a hybrid working model, allowing for a balanced work-life integration.
• Access comprehensive insurance coverage to safeguard your health and well-being.
• Participate in our stock options program to share in the company's success and future growth.

• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Delegate tasks and set deadlines
• Oversee day-to-day operation
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Encourage creativity and risk-taking
• Suggest and organize team building activities
• Responsible for distributing information to team members and stakeholders
  
• Coordinates operation strategies and activities to ensure the provision of outstanding customer service while adhering to regulatory and company guidelines
  
• Address customer concerns in reference to products, services rendered or employee interactions
  
• Train new employees on company standards and procedures, from how to handle a negative customer experience to how to properly interact with clients

Preferred Skills: 

We want to really emphasize Spring Boot (2+ years although 1+ if candidate particularly strong) Using Redis as a caching technology with Spring Boot would be a strong plus 

Using Redisson (a particular java client library that can be easily configured with Spring Boot) would be a strong plus 

Knowledge of event based messaging systems (Amazon SNS, Amazon MQ, or Kafka (in AWS) Data Cleaning tools and techniques in CSV and Excel 

Strong Knowledge of Spring Boot Dependency Injection and Configuration 

Experience with APIs for popular e-commerce platforms (Magento, Shopify, Big Commerce, etc.) 

SDLC (Software Development Lifecycle) Tools in the context of AWS. (Tools classified under DevOps) 

Experience with managing AWS EC2 VM instances and using AWS managed Services (like S3, MySQL, VPC/Networking, Lambda, etc) 

Performance Analysis Tools (Code Profiling) on Java VM and particularly Spring Boot 

Nice to Have: 

Experience with Cassandra or MongoDB with Spring Boot 

Horizontal Scaling with Spring Boot (considerations running multiple instances of Spring Boot instances) 

Experience with placing Spring Boot applications in Docker/Kubernetes container ecosystems (especially in AWS)