Role Overview
We are looking for a sharp, relationship-driven Key Account Manager to own and grow our most valuable client partnerships. You will be the single point of accountability for a portfolio of key accounts — driving renewals, upsells, and ensuring clients extract maximum value from Superbot’s AI communication stack. This role sits at the intersection of sales, product, and delivery — you’ll need commercial instincts paired with enough technical fluency to consult on bot strategy and deployment outcomes.
Key Responsibilities
- Own end-to-end relationship management for a portfolio of 15–25 key accounts, serving as the primary point of contact for CXOs, IT heads, and department leads.
- Drive revenue growth through renewals, upsells, cross-sells, and expansion into new use cases (voice bots, WhatsApp bots, chat widgets, outbound campaigns).
- Conduct regular business reviews (QBRs) with clients, presenting ROI metrics, usage analytics, and actionable recommendations to deepen platform adoption.
- Collaborate with the Prompt Engineering and Bot Deployment teams to ensure client bots are optimised for conversion, CSAT, and operational goals.
- Act as the voice of the customer internally — channel feedback to Product, Engineering, and Leadership to shape roadmap priorities.
- Identify at-risk accounts early, build and execute retention playbooks, and maintain a net revenue retention rate above target.
- Support pre-sales efforts for strategic prospects by contributing to solution design, demos, and proposal narratives.
- Maintain accurate pipeline, forecast, and account health data in CRM (HubSpot/Salesforce).
- Stay current on competitive landscape, industry trends in conversational AI, and regulatory shifts relevant to client verticals.
Requirements
- Minimum 1 year of experience in Key Account Management, Client Success, or Sales in a SaaS / AI / CPaaS / EdTech environment.
- Strong commercial acumen — comfortable with P&L conversations, pricing negotiations, and contract structuring.
- Excellent communication skills in English and Hindi; ability to engage confidently with senior stakeholders.
- Familiarity with AI/ML concepts, chatbot/voicebot platforms, or CPaaS ecosystems (Twilio, Gupshup, Tata Tele, etc.) is a strong plus.
- Hands-on experience with CRM tools (HubSpot, Salesforce) and comfort with data-driven account planning.
- Self-starter who thrives in a fast-paced, evolving product environment and can context-switch across verticals.

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We are looking for a highly skilled Senior .NET Developer / Team Lead to drive backend development, mentor engineering teams, and deliver scalable enterprise-grade applications. The ideal candidate should have strong expertise in .NET Core, microservices, REST APIs, and cloud-native application development, along with hands-on team leadership experience.
Key Responsibilities
Mentor and guide a team of .NET developers while ensuring high coding standards and best practices.
Drive architectural discussions, design reviews, and code reviews.
Develop scalable and high-performance backend services using .NET Core / ASP.NET Core.
Design and implement RESTful APIs and microservices-based solutions.
Ensure application security, performance optimization, and clean architecture principles.
Collaborate with Product Owners, QA, DevOps, and UI/UX teams for successful project execution.
Convert business requirements into technical specifications and development tasks.
Participate in sprint planning, retrospectives, and Agile ceremonies.
Troubleshoot and resolve complex technical issues across the application stack.
Manage timelines, deliverables, risks, and dependencies effectively.
Promote continuous improvement, innovation, and engineering excellence within the team.
Required Skills & Experience
5–7 years of software development experience with 1–2 years in a Team Lead role.
Strong expertise in:
.NET Core / ASP.NET Core
Entity Framework Core
REST API Development
Microservices Architecture
Experience with:
SQL Server / PostgreSQL
CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins)
Cloud Platforms (Azure / AWS)
Docker & Kubernetes
Strong understanding of:
SOLID Principles
Design Patterns
Clean Architecture
Excellent problem-solving, analytical, communication, and leadership skills.
Educational Qualification
Bachelor’s or Master’s degree in Computer Science, Software Engineering, Information Technology, or related field.
Equivalent practical experience will also be considered.
Preferred Candidate Profile
Experience working in Agile/Scrum environments.
Ability to manage teams and drive technical decision-making.
Passion for scalable system design and backend optimization.
Job Title: Assistant Manager - Sales - BUILDING AUTOMATION SOLUTIONS
1. Job Overview: The position requires a dynamic Sales and Marketing Engineer with experience in BUILDING AUTOMATION SOLUTIONS Project Sales. The role involves driving sales, building client
relationships, and promoting BUILDING AUTOMATION SOLUTIONS to achieve business objectives.
2. Responsibilities:
Sales and Marketing Strategy:
Develop and implement comprehensive sales and marketing strategies for BUILDING
AUTOMATION SOLUTIONS.
Identify and pursue new business opportunities in target markets and industry segments.
Collaborate with the marketing team to create compelling promotional materials.
Client Engagement:
Build and maintain strong relationships with existing clients while actively seeking new
partnerships.
Conduct client needs assessments and propose tailored BUILDING AUTOMATION
SOLUTIONS
Conduct product demonstrations and presentations to showcase the benefits of offerings.
Technical Expertise:
Possess in-depth technical knowledge of BUILDING AUTOMATION SOLUTIONS & ELV
systems.
Provide technical support to clients during pre-sales and post-sales phases.
Stay abreast of industry trends to position solutions competitively.
Market Analysis:
Conduct market research to identify industry trends, competitor activities, and market
demands.
Analyze customer feedback and market dynamics to enhance product offerings.
3. Qualifications:
Bachelor's degree in Instrumentational / Electronics Engineering, Automation, or a related
field.
Proven experience in sales and marketing of BUILDING AUTOMATION SOLUTIONS.
Strong technical understanding of HVAC and BUILDING AUTOMATION SOLUTIONS.
Excellent communication and presentation skills.
Results-oriented with a track record of meeting or exceeding sales targets.
4. Key Skills:
Automation Sales BUILDING AUTOMATION SOLUTIONS/ELV /Project Sales
Additional Skills:
Automation Products/Project Knowledge.
5. Benefits
Competitive salary and commission structure.
Health insurance and other benefits.
Opportunities for professional development.
Experiences: 8 – 10 years
Salary: As per industry norms
We are looking for a competitive and trustworthy Sales Executive – IT Hardware / Software to help us build up our business activities.
Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you.
Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.
Responsibilities :
- Conduct market research to identify selling possibilities and evaluate customer needs
- Actively seek out new sales opportunities through cold calling, networking and social media
- Set up meetings with potential clients and listen to their wishes and concerns
- Prepare and deliver appropriate presentations on products and services
- Negotiate/close deals and handle complaints or objections
- Collaborate with team members to achieve better results
- Gather feedback from customers or prospects and share with internal teams
Requirements:
- Proven experience as a Sales Executive or relevant role
- Proficiency in English
- Thorough understanding of marketing and negotiating techniques. Hands-on experience with selling of IT hardware / software is a plus
- Fast learner and passion for sales
- Self-motivated with a results-driven approach
- Aptitude in delivering attractive presentations
Benefits :
- Career growth & learning opportunities
- Team-building & fun work culture
- Performance bonuses as per company policy
Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.
Intuitive is looking for highly talented hands-on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’ s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.
Job Description:- Integrate gates into CI/CD pipeline and push all flaws/issues to developers IDE (as far left as possible) - ideally in code repo but required by the time code is in the artifact repository.
- Demonstrable experience in Containerization-Docker and orchestration (Kubernetes)
- Experience withsetting up self-managed Kubernetes clusters without using any managed cloud offerings like EKS
- Experience working withAWS - Managing AWS services - EC2, S3, Cloudfront, VPC, SNS, Lambda, AWS Autoscaling, AWS IAM, RDS, EBS, Kinesis, SQS, DynamoDB, Elastic Cache, Redshift, Cloudwatch, Amazon Inspector.
- Familiarity withLinux and UNIX systems (e.g. CentOS, RedHat) and command line system administration such as Bash, VIM, SSH.
- Hands on experience in configuration management of server farms (using tools such asPuppet, Chef, Ansible, etc.,).
- Demonstrated understanding of ITIL methodologies, ITIL v3 or v4 certification
- Kubernetes CKA or CKAD certification nice to have
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Open to work on EST time zone
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.
1. You can rock with your expertise in fundamental front-end languages such as HTML, CSS, and JavaScript.
2. You can make value additions aided by your familiarity with advanced JavaScript libraries and frameworks such as React.
3. You have top notch ability in server-side languages such as NodeJS, Microservice.
4. Database technology such as MySQL also falls in your comfort zone.
5. You can enhance our world with your Cloud Experience preferably AWS [EC2, RDS, S3, Lambda]
6. You take pride in your knowledge of code versioning tools such as Git or SVN.
7. Third party integration like payment gateway and any Plugins.
Responsibilities:
1. You’ll develop high-quality front-end architecture.
2. You’ll build solid back-end Microservices.
3. You’ll design and develop APIs and API documentation
4. You’ll help the team in designing and normalizing databases
5. You’ll ensure cross-platform optimization for web and mobile phones.
6. You’ll proactively ensure responsiveness of applications.
- Ability to write APIs including Restful APIs.
- Able to consume 3rd party API's
- Familiarity with SQL (MySQL, POSTGRESQL) and NoSQL(MongoDB) databases designing, query optimization techniques and their declarative query languages.
- Creating database schemas that represent and support business processes.
- User authentication and authorization between multiple systems, servers, and environments.
- Experience in Micro-services development will be an added advantage.
- Composer / NPM / Webpack.
- Laravel forge server deployment and management
- Laravel Dusk Testing
- PHP Unit Testing
- Good command of problem-solving and analytical skills.
- Must be technically strong in logical thinking
Addon Front-End Frameworks knowledge:
- Other Front-end frameworks like as Vue.js (Vue CLI, Vuex, Vue Router, and Nuxt.js).
- Proficiency in JavaScript and TypeScript programming.
- Aware about JavaScript basics and Modern JavaScript (ES6 – ES7 – ES8)
- Understanding of server-side rendering and its benefits and use cases
- Working knowledge of npm or Yarn
- Knowledge of Bootstrap, Framework 7
- Working knowledge of HTML5 code template and CSS3 styling (Sass or Less depending on your technology stack)
Addon Server knowledge will be added advantage:
- Proficient understanding of code versioning tools, such as GitHub, GitLab
- Working knowledge of cloud servers (AWS) related services and server administration like setting up
Apache/Nginx, php-fpm etc.. (Nice to have but not mandatory).
- Experience working with Docker (Nice to have but not mandatory)
- Experience with CI/CD tools and processes(Nice to have but not mandatory)
- Consultant/freelancing role
- Design and build advanced high-quality applications in .Net,.Net Core, Azure or AWS. hands on programming on C#, Web API, NOSQL DB and Azure, AWS.
- Knowledge of software development life cycle.
- Able to handle and manage the projects independently.
- Should be hands on developer and write production level code flawlessly
- Will be involved in client interactions and gathering project requirements, suggest best solutions considering NFRs insights
- Someone with an ability to ensure the performance, quality, and responsiveness of applications.
- Ability to work within a rapidly evolving environment.
- Eager to learn and adapt to new technologies.
- Bring new ideas and technologies to the team that can improve our product or process.
- Help maintain code quality, unit test cases, documentation, etc
MINIMUM QUALIFICATIONS, Roles and responsibilties:
- BS/MS in Computer Engineering or related technology field
- 10+ Years of Experience in Software Development
- Experience in writing code for embedded systems, Proficient in C/C++ coding and intel DPDK
- Understanding of network interface drivers
- Experience with VMware, AWS, MSAzure, Google Cloud Platform.
- Knowledge of micro services and containerization
- Experience in building Networking Security Products
- Knowledge of Networking, TCP/IP Protocol Suite
- Design, code embedded features/solutions for the ShieldX Product
- Design write, extend and troubleshoot datapath code for switching, routing, NAT, TCP and TLS
- Work closely with other development , Product and Test Teams
- BS/MS in Computer Engineering or related technology field
- Excellent communication and Team player skills
- Should be a self-starter and be able to adopt to dynamic fast-paced environment.
- Able to work 40 hours a week








