Role Overview
We are looking for a sharp, relationship-driven Key Account Manager to own and grow our most valuable client partnerships. You will be the single point of accountability for a portfolio of key accounts — driving renewals, upsells, and ensuring clients extract maximum value from Superbot’s AI communication stack. This role sits at the intersection of sales, product, and delivery — you’ll need commercial instincts paired with enough technical fluency to consult on bot strategy and deployment outcomes.
Key Responsibilities
- Own end-to-end relationship management for a portfolio of 15–25 key accounts, serving as the primary point of contact for CXOs, IT heads, and department leads.
- Drive revenue growth through renewals, upsells, cross-sells, and expansion into new use cases (voice bots, WhatsApp bots, chat widgets, outbound campaigns).
- Conduct regular business reviews (QBRs) with clients, presenting ROI metrics, usage analytics, and actionable recommendations to deepen platform adoption.
- Collaborate with the Prompt Engineering and Bot Deployment teams to ensure client bots are optimised for conversion, CSAT, and operational goals.
- Act as the voice of the customer internally — channel feedback to Product, Engineering, and Leadership to shape roadmap priorities.
- Identify at-risk accounts early, build and execute retention playbooks, and maintain a net revenue retention rate above target.
- Support pre-sales efforts for strategic prospects by contributing to solution design, demos, and proposal narratives.
- Maintain accurate pipeline, forecast, and account health data in CRM (HubSpot/Salesforce).
- Stay current on competitive landscape, industry trends in conversational AI, and regulatory shifts relevant to client verticals.
Requirements
- Minimum 1 year of experience in Key Account Management, Client Success, or Sales in a SaaS / AI / CPaaS / EdTech environment.
- Strong commercial acumen — comfortable with P&L conversations, pricing negotiations, and contract structuring.
- Excellent communication skills in English and Hindi; ability to engage confidently with senior stakeholders.
- Familiarity with AI/ML concepts, chatbot/voicebot platforms, or CPaaS ecosystems (Twilio, Gupshup, Tata Tele, etc.) is a strong plus.
- Hands-on experience with CRM tools (HubSpot, Salesforce) and comfort with data-driven account planning.
- Self-starter who thrives in a fast-paced, evolving product environment and can context-switch across verticals.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Description
This is a remote position.
Inbound Marketing & GTM Operations Manager
Incubyte is hiring a hands-on operations manager to run its inbound marketing and GTM execution. The website, SEO strategy, conference playbooks, and partner/referral systems are already built — this role owns execution, tracking, and follow-through, working closely with founders, sales, engineering, and external partners.
Key Responsibilities
- Website: Maintain site post-handover; monitor performance, GA/GSC/GTM, forms, and conversions; track issues and fixes.
- SEO & Content: Execute the content calendar (blogs, case studies, landing pages, LinkedIn, newsletters); coordinate writers/designers/engineers from brief to publish; track organic traffic, keywords, and content performance.
- Conferences: Run existing conference playbooks (pre/during/post); coordinate event assets (decks, one-pagers, QR codes, meeting lists); track leads and outcomes.
- Partner & Referral: Maintain partner/referral trackers; coordinate collateral and communication between internal teams and external partners.
- Sales Enablement & Reporting: Maintain sales collateral (decks, case studies, one-pagers); ensure basic CRM/HubSpot hygiene and lead routing; deliver weekly/monthly reports across all workstreams.
Requirements
- 2–5 years in B2B marketing, inbound marketing, marketing ops, content ops, or GTM coordination
- Background in B2B SaaS, tech services, AI, IT services, or consulting
- Educational or professional background in IT (B.Tech, MCA, or BCA) or prior marketing experience within IT services or GCC (Global Capability Center) organizations; marketing experience at a UX or product design services company is also a strong fit
- Strong project management, content calendar, and stakeholder coordination skills
- Working knowledge of SEO execution and performance tracking
- Familiarity with GA, GSC, GTM
- Comfortable with HubSpot/CRM basics
- Strong written communication
- High ownership; able to execute independently against existing playbooks
Good to Have
- Conference/event marketing experience
- Partner/referral GTM experience
- Experience with technical teams on content
- Webflow/WordPress familiarity
- Sales collateral creation
- Background in AI, cloud, data, or software services marketing
Job Summary:
We are looking for a highly skilled and hands-on QA Lead with deep expertise in WebdriverIO, Automation Testing, and Manual Testing using JavaScript and TypeScript. The ideal candidate will lead QA efforts across projects, mentor team members, and ensure product quality across all stages of development.
Key Responsibilities:
> Lead the QA team in planning, designing, and executing test strategies (both automation and manual).
> Build and maintain test automation frameworks using WebdriverIO, JavaScript, and TypeScript. > Ensure thorough testing of web applications across different browsers and devices.
> Identify test requirements and track quality assurance metrics (e.g., defect densities and open defect counts).
> Collaborate with cross-functional teams (Developers, Product Owners, DevOps) to define quality standards.
> Drive continuous improvement in testing strategies and processes. > Review and analyze system specifications and identify areas of risk.
> Prepare detailed test reports and dashboards for leadership visibility.
Required Skills & Experience:
> 8+ years of QA experience with a minimum of 2+ years in a QA Lead role.
> Strong hands-on experience with WebdriverIO for automation testing.
> Proficiency in JavaScript and TypeScript.
> Solid understanding of both Manual and Automation testing practices.
> Experience in CI/CD integration for test automation pipelines.
> Familiarity with API testing tools like Postman or REST Assured is a plus.
> Strong knowledge of Agile/Scrum methodologies.
> Excellent communication, leadership, and mentoring skills.
DockerThe Key Responsibilities Include But Not Limited to:
Help identify and drive Speed, Performance, Scalability, and Reliability related optimization based on experience and learnings from the production incidents.
Work in an agile DevSecOps environment in creating, maintaining, monitoring, and automation of the overall solution-deployment.
Understand and explain the effect of product architecture decisions on systems.
Identify issues and/or opportunities for improvements that are common across multiple services/teams.
This role will require weekend deployments
Skills and Qualifications:
1. 3+ years of experience in a DevOps end-to-end development process with heavy focus on service monitoring and site reliability engineering work.
2. Advanced knowledge of programming/scripting languages (Bash, PERL, Python, Node.js).
3. Experience in Agile/SCRUM enterprise-scale software development including working with GiT, JIRA, Confluence, etc.
4. Advance experience with core microservice technology (RESTFul development).
5. Working knowledge of using Advance AI/ML tools are pluses.
6. Working knowledge in the one or more of the Cloud Services: Amazon AWS, Microsoft Azure
7. Bachelors or Master’s degree in Computer Science or equivalent related field experience
Key Behaviours / Attitudes:
Professional curiosity and a desire to a develop deep understanding of services and technologies.
Experience building & running systems to drive high availability, performance and operational improvements
Excellent written & oral communication skills; to ask pertinent questions, and to assess/aggregate/report the responses.
Ability to quickly grasp and analyze complex and rapidly changing systemsSoft skills
1. Self-motivated and self-managing.
2. Excellent communication / follow-up / time management skills.
3. Ability to fulfill role/duties independently within defined policies and procedures.
4. Ability to balance multi-task and multiple priorities while maintaining a high level of customer satisfaction is key.
5. Be able to work in an interrupt-driven environment.Work with Dori Ai world class technology to develop, implement, and support Dori's global infrastructure.
As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in a specialized area. BS or equivalent experience in programming on enterprise or department servers or systems.
RESPONSIBILITIES:
Oversee the sales process to attract new clients.
Work with senior team members to identify and manage risks.
Maintain fruitful relationships with clients and address their needs effectively.
Prepare and deliver pitches to potential investors.
Foster a collaborative environment within the organization.
Transfer call to the supervisor after initial explanation.
SKILLS:
Excellent spoken English.
Both Graduate/Undergraduate may apply.
Ability to develop good relationships with current and potential clients.
Excellent communication skills.
Knowledge of productivity tools and software.
Ready to work in Nightshift.
POSITION: BUSINESS DEVELOPMENT EXECUTIVE
Company Name: Inmakes Infotech Pvt Ltd
Location: Cochin
Job Type: Full-time, Permanent
Experience: 0 to 3 Years
Salary: From INR 12,000 to 20,000 Per Month
No. of vacancy: 10+
Candidates must need Tele calling experience.
EdTech and banking field sales experience is an added advantage.
- 5 to 7 years of professional experience in Siebel design and development
- 4 years of at least working experience in public sector eServices implementations
- Low/No-Code development experience
- Hands-on experience in Siebel 8. x configuration (including Siebel Tools, workflows, Siebel Scripting, Run time Events, DVM, and Siebel Open UI) is required
- Hands-on experience in Siebel EAI Technologies HTTP, FTP, XML Transports, Web Services, and Integration workflow Processes.
- Experience in Siebel Scripting (eScript/SVB), Business Services, & using Siebel Adapters/Connectors/APIs
- Experience in JQuery and Ajax is highly preferred
- Siebel BI Publisher reports, contracts and agreements experience is highly preferred
- Functional experience of Siebel 8. x Application is preferred
- Knowledge/experience in analyzing and transforming business requirements into functional design is preferred
- Knowledge/experience in MS CRM Dynamics is preferred
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)About Company:
Propelius Technologies is a next generation software development studio focused on developing cutting edge Web and Mobile Applications on JavaScript based technologies like ReactJS, React Native and Node.js. We have domain expertise in SAAS, FinTech, LegalTech and InsuranceTech.
About the Role:
As a Senior Developer, you will be responsible for developing and maintaining high-quality web applications using ReactJS and NodeJS. You will work closely with the development team to design and implement new features, as well as maintain and improve existing ones. You will also be responsible for ensuring the application is performant and scalable.
Roles & Responsibilities:
- Developing and designing front end web architecture
- Building interactive consumer data from multiple systems
- Define code architecture decisions to support high-performance products
- Translate wireframes and PSD Designs into functional web applications
- Work with development teams and managers to ideate software solutions
- Developing well-functioning databases and applications
- Conduct and participate in project planning & scheduling and design discussions
- Test software to ensure efficiency
- Address and improve any technical issues
Skills Required :
- In-depth knowledge of NodeJS, ExpressJS or Restify
- Ability to bind UI elements to JavaScript object models
- Experience creating RESTful services with Node.js
- Proficiency in OOP and database concepts
- Proven experience in front & back-end development
- Ability to create front end applications using HTML5, Angular, LESS/SASS
- Knowledge of modern frameworks and design patterns
- Ability to create Unit and Integration tests to ensure the quality of code
- Strong problem-solving skills
- Good communication skills
- Strong analytical thinking
- Self-motivated
- Strong will and discipline
Perks you receive:
- Competitive Salary - Oh Yes!! This is a must.
- 5 days working - As you want it :)
- Opportunity to work with top professionals
- Platform to learn new technologies and grow yourself - We believe in learning & evolving
- Open Culture - No politics, Views are appreciated always!!
- Monthly Celebrations
NodeJS (Node.js)
MongoDB
ExpressWe are a pre-seed stage startup & have set aside a large ESOP for this role that will create significant wealth for the successful candidate.
Our core customer-facing product today is a native Android application. In addition to this, we are building internal tools for customer support, investment management, marketing analytics and business management. In the future, we plan to hugely expand the features in our core product, build iOS and web products, and continuously improve our internal tools to better serve our customers.
For our back-end, we use Node.js / MySQL / AWS. We are currently a 3-member engineering team (1 back-end, 1 Android, 1 full stack) led by our founding engineer and advised by a senior technology executive from a leading fintech company.
Key Responsibilities of the Role
- Design, develop, test, deploy, maintain, and improve our software applications
- Build reusable libraries and frameworks that support complex web applications
- Set-up our technology infrastructure and integrate with 3rd party applications
- Contribute to internal discussions around product features, roadmap and technologies used
- Mentor & recruit engineers to the team
- Set up processes related to engineering & product
Skills / Required Experience:
- B.Tech / M.Tech in Computer Science or equivalent, with solid foundational knowledge in at least two general programming languages, data structures, algorithms, system architecture, security and networking protocols.
- At least 6 years of back-end development experience in a software product company is required for this role.
- Exposure to modern software development processes, multiple front-end and back-end technologies, and open-source software.
- Proficiency with tools like Gitlab/Jira/Firebase, as well as AWS and commonly used database systems etc. is required
- Experience in an early-stage startup or having founded your own startup would be good to have (but not necessary).
Vue.jsAngularJS (1.x)Angular (2+)React.js
Javascriptremote working , UK client
on site to UK after 12 - 18 months
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon