Job Title: Customer Relationship Manager
Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.
Responsibilities:
- Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
- Build and nurture long-term relationships with clients through proactive engagement and personalized support.
- Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
- Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
- Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
- Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
- Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
- Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
- Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
- Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
- Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
- Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
- Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
- Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
- Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
- Strong analytical skills, with the ability to interpret data and derive actionable insights.
- Flexibility to adapt to changing priorities and business needs.
- A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Amazon Web Services (AWS)Role Overview:
As a DevOps Engineer (L2), you will play a key role in designing, implementing, and optimizing infrastructure. You will take ownership of automating processes, improving system reliability, and supporting the development lifecycle.
Key Responsibilities:
- Design and manage scalable, secure, and highly available cloud infrastructure.
- Lead efforts in implementing and optimizing CI/CD pipelines.
- Automate repetitive tasks and develop robust monitoring solutions.
- Ensure the security and compliance of systems, including IAM, VPCs, and network configurations.
- Troubleshoot complex issues across development, staging, and production environments.
- Mentor and guide L1 engineers on best practices.
- Stay updated on emerging DevOps tools and technologies.
- Manage cloud resources efficiently using Infrastructure as Code (IaC) tools like Terraform and AWS CloudFormation.
Qualifications:
- Bachelor’s degree in Computer Science, IT, or a related field.
- Proven experience with CI/CD pipelines and tools like Jenkins, GitLab, or Azure DevOps.
- Advanced knowledge of cloud platforms (AWS, Azure, or GCP) with hands-on experience in deployments, migrations, and optimizations.
- Strong expertise in containerization (Docker) and orchestration tools (Kubernetes).
- Proficiency in scripting languages like Python, Bash, or PowerShell.
- Deep understanding of system security, networking, and load balancing.
- Strong analytical skills and problem-solving mindset.
- Certifications (e.g., AWS Certified Solutions Architect, Kubernetes Administrator) are a plus.
What We Offer:
- Opportunity to work with a cutting-edge tech stack in a product-first company.
- Collaborative and growth-oriented environment.
- Competitive salary and benefits.
- Freedom to innovate and contribute to impactful projects.
DockerKubernetesAmazon Web Services (AWS)Please Apply - https://zrec.in/GzLLD?source=CareerSite
About Us
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Job Title: DevOps Engineer AWS
Department: Technology
Location: Gurgaon
Work Mode: On-site
Working Hours: 10 AM - 7 PM
Terms: Permanent
Experience: 2-4 years
Education: B.Tech/MCA/BCA
Notice Period: Immediately
Infra360.io is searching for a DevOps Engineer to lead our group of IT specialists in maintaining and improving our software infrastructure. You'll collaborate with software engineers, QA engineers, and other IT pros in deploying, automating, and managing the software infrastructure. As a DevOps engineer you will also be responsible for setting up CI/CD pipelines, monitoring programs, and cloud infrastructure.
Below is a detailed description of the roles and responsibilities, expectations for the role.
Tech Stack :
- Kubernetes: Deep understanding of Kubernetes clusters, container orchestration, and its architecture.
- Terraform: Extensive hands-on experience with Infrastructure as Code (IaC) using Terraform for managing cloud resources.
- ArgoCD: Experience in continuous deployment and using ArgoCD to maintain GitOps workflows.
- Helm: Expertise in Helm for managing Kubernetes applications.
- Cloud Platforms: Expertise in AWS, GCP or Azure will be an added advantage.
- Debugging and Troubleshooting: The DevOps Engineer must be proficient in identifying and resolving complex issues in a distributed environment, ranging from networking issues to misconfigurations in infrastructure or application components.
Key Responsibilities:
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
Ideal Candidate Profile:
- A graduation/post-graduation degree in Computer Science and related fields
- 2-4 years of strong DevOps experience with the Linux environment.
- Strong interest in working in our tech stack
- Excellent communication skills
- Worked with minimal supervision and love to work as a self-starter
- Hands-on experience with at least one of the scripting languages - Bash, Python, Go etc
- Experience with version control systems like Git
- Strong experience of Amazon Web Services (EC2, RDS, VPC, S3, Route53, IAM etc.)
- Strong experience with managing the Production Systems day in and day out
- Experience in finding issues in different layers of architecture in production environment and fixing them
- Knowledge of SQL and NoSQL databases, ElasticSearch, Solr etc.
- Knowledge of Networking, Firewalls, load balancers, Nginx, Apache etc.
- Experience in automation tools like Ansible/SaltStack and Jenkins
- Experience in Docker/Kubernetes platform and managing OpenStack (desirable)
- Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
- Experience with managing/mentoring small team of 2-3 people (desirable)
- Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
- Experience in logging tools Like ELK/Loki.
Amazon Web Services (AWS)
JenkinsDockerKubernetesAmazon Web Services (AWS)Job Description :
Acceldata is creating the Data observability space. We make it possible for data-driven enterprises to effectively monitor, discover, and validate Data pipelines at Petabyte scale. Our customers include a Fortune 500 company, one of Asia's largest telecom companies, and a unicorn fintech startup. We are lean, hungry, customer-obsessed, and growing fast. Our Engineering team values productivity, integrity, and pragmatism. We provide a flexible, remote-friendly work environment.
Roles & responsibilities:
- Champion engineering and operational excellence.
- Establish a solid infrastructure framework and excellent development and deployment processes.
- Provide technical guidance to both your team members and your peers from the development team.
- Work with the development teams closely to gather system requirements, new service proposals and large system improvements and come up with the infrastructure architecture leading to stable, well-monitored fly, performant and secure systems.
- Be part of and help create a positive work environment based on accountability.
- Communicate across functions and drive engineering initiatives.
- Initiate cross team collaboration with product development teams to develop high quality, polished products and services.
Must haves:
- 5+ years of professional experience developing, and launching software products on Cloud.
- Basic understanding Java/Go Programming
- Good Understanding of Container Technologies/Orchestration platforms (e. g Docker, Kubernetes)
- Deep understanding of AWS or Any Cloud.
- Good understanding of data stores like Postgres, Redis, Kafka, and Elasticsearch.
- Good Understanding of Operating systems
- Strong technical background with track record of individual technical accomplishments
- Ability to handle multiple competing priorities in a fast paced environment
- Ability to establish credibility with smart engineers quickly.
- Most importantly, ability to learn and urge to learn new things.
- B.Tech/M.Tech in Computer Science or a related technical field.
Good to Have:
- Hands-on knowledge of Configuration Management and Deployment tools like – Ansible, Terraform etc.
- Proficient in scripting, and Git and Git workflows
- Experience in developing Continuous Integration/ Continuous Delivery pipelines
- Knowledge of Big Data systems.
DockerKubernetesAmazon Web Services (AWS)Implementing various development, testing, automation tools, and IT infrastructure
Selecting and deploying appropriate CI/CD tools
Required Candidate profile
LinuxWorking knowledge of any webserver eg- NGINX or Apache
Amazon Web Services (AWS)DockerKubernetesAbout Us
Zupee is India’s fastest-growing innovator in real money gaming with a focus on predominant skill-focused games. Started by 2 IIT-Kanpur alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures, and Smile Group.
Know more about our recent funding: https://bit.ly/3AHmSL3
Our focus has been on innovating in the board, strategy, and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling our users to earn while they play.
Location: We are location agnostic & our teams work from anywhere. Physically we are based out of Gurugram
Core Responsibilities:
- Handling all Devops activities
- Engage with development teams to document and implement best practices for our existing and new products
- Ensure reliability of services by making systems and applications stable
- Implement DevOps technologies and processes i.e. containerization, CI/CD, infrastructure as code, metrics, monitoring, etc.
- Good understanding of Terraform (or similar ‘Infrastructure as Code’ technologies)
- Good understanding of modern CI/CD methods and approaches
- Troubleshoot and resolve issues related to application development, deployment, and operations
- The expertise of AWS ecosystem (EC2, ECS, S3, VPC, ALB, SG)
- Experience in monitoring production systems and being proactive to ensure that outages are limited
- Develop and contribute to several infrastructure improvement projects around performance, security, autoscaling, and cost-optimization
What are we looking for:
- AWS cloud services – Compute, Networking, Security and Database services
- Strong with Linux fundamentals
- Experience with Docker & Kubernetes in a Production Environment
- Working knowledge of Terraform/Ansible
- Working Knowledge of Prometheus and Grafana or any other monitoring system
- Good at scripting with Bash/Python/Shell
- Experience with CI/CD pipeline preferably AWS DevOps
- Strong troubleshooting and problem-solving skills
- A top-notch DevOps Engineer will demonstrate excellent leadership skills and the capacity to mentor subordinates
- Good communication and collaboration skills
- Openness to learning new tools and technologies
- Startup Experience would be a plus
JenkinsDockerKubernetesPosition: DevOps Engineer
Job Description
The candidate should have the following Skills:
- Hands-on experience with DevOps & CICD open source tools (Jenkins, ), including AWS DevOps services (CodePipeline, CloudFormation, etc).
- Experience in building and deploying using Java/Python/Node.js on Cloud infrastructure (Docker or Kubernetes containers or Lambda.)
- Exposure to Cloud operations, releases, and configuration management
- Experience in implementing Non-functional requirements for microservices, including performance, security, compliance, HA and Disaster Recovery.
- Good soft skills, great attitude, and passion for working in a product startup environment
Total Experience of 2-5 years post BE or BTech or MCA in Computer Science Engineering.
Amazon Web Services (AWS)
Python
Java
.NETA strong background in Azure OR Amazon Web Services (AWS) or a similar cloud platform is a must-have, certification is a plus.
Excellent technical skills and knowledge include but not limited to: cloud methodologies like PaaS and SaaS; programming languages such as Python, Java, .Net; orchestration systems such as Chef, Ansible, Terraform; Azure IaaS servers; PowerShell scripting.
Fully aware of the DevOps cycle with hands-on on deployment models to the cloud.
Experience working with Docker and related containerization technologies.
Experience working on orchestration platforms such as AKS, RedHat OpenShift etc.
Extensive knowledge working with logging and monitoring tools such as EFK, visualization tools such as Grafana and Prometheus.
Exposure to security alert monitoring tools.
Experience in building both microservices and public facing API's.- Experience in working with any of the API gateways.Amazon Web Services (AWS)
Javascript
HTML/CSS
jQuery
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon