Job Title: Customer Relationship Manager
Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.
Responsibilities:
- Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
- Build and nurture long-term relationships with clients through proactive engagement and personalized support.
- Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
- Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
- Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
- Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
- Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
- Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
- Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
- Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
- Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
- Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
- Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
- Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
- Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
- Strong analytical skills, with the ability to interpret data and derive actionable insights.
- Flexibility to adapt to changing priorities and business needs.
- A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title: Senior DevOps Engineer
Location: Gurgaon – Sector 39
Work Mode: 5 Days Onsite
Experience: 5+ Years
About the Role
We are looking for an experienced Senior DevOps Engineer to build, manage, and maintain highly reliable, scalable, and secure infrastructure. The role involves deploying product updates, handling production issues, implementing customer integrations, and leading DevOps best practices across teams.
Key Responsibilities
- Manage and maintain production-grade infrastructure ensuring high availability and performance.
- Deploy application updates, patches, and bug fixes across environments.
- Handle Level-2 support and resolve escalated production issues.
- Perform root cause analysis and implement preventive solutions.
- Build automation tools and scripts to improve system reliability and efficiency.
- Develop monitoring, logging, alerting, and reporting systems.
- Ensure secure deployments following data encryption and cybersecurity best practices.
- Collaborate with development, product, and QA teams for smooth releases.
- Lead and mentor a small DevOps team (3–4 engineers).
Core Focus Areas
Server Setup & Management (60%)
- Hands-on management of bare-metal servers.
- Server provisioning, configuration, and lifecycle management.
- Network configuration including redundancy, bonding, and performance tuning.
Queue Systems – Kafka / RabbitMQ (15%)
- Implementation and management of message queues for distributed systems.
Storage Systems – SAN / NAS (15%)
- Setup and management of enterprise storage systems.
- Ensure backup, recovery, and data availability.
Database Knowledge (5%)
- Working experience with Redis, MySQL/PostgreSQL, MongoDB, Elasticsearch.
- Basic database administration and performance tuning.
Telecom Exposure (Good to Have – 5%)
- Experience with SMS, voice systems, or real-time data processing environments.
Technical Skills Required
- Linux administration & Shell scripting
- CI/CD tools – Jenkins
- Git (GitHub / SVN) and branching strategies
- Docker & Kubernetes
- AWS cloud services
- Ansible for configuration management
- Databases: MySQL, MariaDB, MongoDB
- Web servers: Apache, Tomcat
- Load balancing & HA: HAProxy, Keepalived
- Monitoring tools: Nagios and related observability stacks
Amazon Web Services (AWS)
MongoDBJob Title: AWS Devops Engineer – Manager Business solutions
Location: Gurgaon, India
Experience Required: 8-12 years
Industry: IT
We are looking for a seasoned AWS DevOps Engineer with robust experience in AWS middleware services and MongoDB Cloud Infrastructure Management. The role involves designing, deploying, and maintaining secure, scalable, and high-availability infrastructure, along with developing efficient CI/CD pipelines and automating operational processes.
Key Deliverables (Essential functions & Responsibilities of the Job):
· Design, deploy, and manage AWS infrastructure, with a focus on middleware services such as API Gateway, Lambda, SQS, SNS, ECS, and EKS.
· Administer and optimize MongoDB Atlas or equivalent cloud-based MongoDB solutions for high availability, security, and performance.
· Develop, manage, and enhance CI/CD pipelines using tools like AWS CodePipeline, Jenkins, GitHub Actions, GitLab CI/CD, or Bitbucket Pipelines.
· Automate infrastructure provisioning using Terraform, AWS CloudFormation, or AWS CDK.
· Implement monitoring and logging solutions using CloudWatch, Prometheus, Grafana, or the ELK Stack.
· Enforce cloud security best practices — IAM, VPC setups, encryption, certificate management, and compliance controls.
· Work closely with development teams to improve application reliability, scalability, and performance.
· Manage containerized environments using Docker, Kubernetes (EKS), or AWS ECS.
· Perform MongoDB administration tasks such as backups, performance tuning, indexing, and sharding.
· Participate in on-call rotations to ensure 24/7 infrastructure availability and quick incident resolution.
Knowledge Skills and Abilities:
· 7+ years of hands-on AWS DevOps experience, especially with middleware services.
· Strong expertise in MongoDB Atlas or other cloud MongoDB services.
· Proficiency in Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or AWS CDK.
· Solid experience with CI/CD tools: Jenkins, CodePipeline, GitHub Actions, GitLab, Bitbucket, etc.
· Excellent scripting skills in Python, Bash, or PowerShell.
· Experience in containerization and orchestration: Docker, EKS, ECS.
· Familiarity with monitoring tools like CloudWatch, ELK, Prometheus, Grafana.
· Strong understanding of AWS networking and security: IAM, VPC, KMS, Security Groups.
· Ability to solve complex problems and thrive in a fast-paced environment.
Preferred Qualifications
· AWS Certified DevOps Engineer – Professional or AWS Solutions Architect – Associate/Professional.
· MongoDB Certified DBA or Developer.
· Experience with serverless services like AWS Lambda, Step Functions.
· Exposure to multi-cloud or hybrid cloud environments.
Mail updated resume with current salary-
Email: jobs[at]glansolutions[dot]com
Satish; 88O 27 49 743
Google search: Glan management consultancy
Python
JenkinsJob Overview:
You will work in engineering and development teams to integrate and develop cloud solutions and virtualized deployment of software as a service product. This will require understanding the software system architecture function as well as performance and security requirements. The DevOps Engineer is also expected to have expertise in available cloud solutions and services, administration of virtual machine clusters, performance tuning and configuration of cloud computing resources, the configuration of security, scripting and automation of monitoring functions. This position requires the deployment and management of multiple virtual clusters and working with compliance organizations to support security audits. The design and selection of cloud computing solutions that are reliable, robust, extensible, and easy to migrate are also important.
Experience:
- Experience working on billing and budgets for a GCP project - MUST
- Experience working on optimizations on GCP based on vendor recommendations - NICE TO HAVE
- Experience in implementing the recommendations on GCP
- Architect Certifications on GCP - MUST
- Excellent communication skills (both verbal & written) - MUST
- Excellent documentation skills on processes and steps and instructions- MUST
- At least 2 years of experience on GCP.
Basic Qualifications:
- Bachelor’s/Master’s Degree in Engineering OR Equivalent.
- Extensive scripting or programming experience (Shell Script, Python).
- Extensive experience working with CI/CD (e.g. Jenkins).
- Extensive experience working with GCP, Azure, or Cloud Foundry.
- Experience working with databases (PostgreSQL, elastic search).
- Must have 2 years of minimum experience with GCP certification.
Benefits :
- Competitive salary.
- Work from anywhere.
- Learning and gaining experience rapidly.
- Reimbursement for basic working set up at home.
- Insurance (including top-up insurance for COVID).
Location :
Remote - work from anywhere.
Ideal joining preferences:
Immediate or 15 days
Kubernetes
Docker
PostgreSQLAbout Hive
Hive is the leading provider of cloud-based AI solutions for content understanding,
trusted by the world’s largest, fastest growing, and most innovative organizations. The
company empowers developers with a portfolio of best-in-class, pre-trained AI models, serving billions of customer API requests every month. Hive also offers turnkey software applications powered by proprietary AI models and datasets, enabling breakthrough use cases across industries. Together, Hive’s solutions are transforming content moderation, brand protection, sponsorship measurement, context-based ad targeting, and more.
Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Bain & Company, Visa Ventures, and others. We have over 250 employees globally in our San Francisco, Seattle, and Delhi offices. Please reach out if you are interested in joining the future of AI!
About Role
Our unique machine learning needs led us to open our own data centers, with an
emphasis on distributed high performance computing integrating GPUs. Even with these data centers, we maintain a hybrid infrastructure with public clouds when the right fit. As we continue to commercialize our machine learning models, we also need to grow our DevOps and Site Reliability team to maintain the reliability of our enterprise SaaS offering for our customers. Our ideal candidate is someone who is
able to thrive in an unstructured environment and takes automation seriously. You believe there is no task that can’t be automated and no server scale too large. You take pride in optimizing performance at scale in every part of the stack and never manually performing the same task twice.
Responsibilities
● Create tools and processes for deploying and managing hardware for Private Cloud Infrastructure.
● Improve workflows of developer, data, and machine learning teams
● Manage integration and deployment tooling
● Create and maintain monitoring and alerting tools and dashboards for various services, and audit infrastructure
● Manage a diverse array of technology platforms, following best practices and
procedures
● Participate in on-call rotation and root cause analysis
Requirements
● Minimum 5 - 10 years of previous experience working directly with Software
Engineering teams as a developer, DevOps Engineer, or Site Reliability
Engineer.
● Experience with infrastructure as a service, distributed systems, and software design at a high-level.
● Comfortable working on Linux infrastructures (Debian) via the CLIAble to learn quickly in a fast-paced environment.
● Able to debug, optimize, and automate routine tasks
● Able to multitask, prioritize, and manage time efficiently independently
● Can communicate effectively across teams and management levels
● Degree in computer science, or similar, is an added plus!
Technology Stack
● Operating Systems - Linux/Debian Family/Ubuntu
● Configuration Management - Chef
● Containerization - Docker
● Container Orchestrators - Mesosphere/Kubernetes
● Scripting Languages - Python/Ruby/Node/Bash
● CI/CD Tools - Jenkins
● Network hardware - Arista/Cisco/Fortinet
● Hardware - HP/SuperMicro
● Storage - Ceph, S3
● Database - Scylla, Postgres, Pivotal GreenPlum
● Message Brokers: RabbitMQ
● Logging/Search - ELK Stack
● AWS: VPC/EC2/IAM/S3
● Networking: TCP / IP, ICMP, SSH, DNS, HTTP, SSL / TLS, Storage systems,
RAID, distributed file systems, NFS / iSCSI / CIFS
Who we are
We are a group of ambitious individuals who are passionate about creating a revolutionary AI company. At Hive, you will have a steep learning curve and an opportunity to contribute to one of the fastest growing AI start-ups in San Francisco. The work you do here will have a noticeable and direct impact on the
development of the company.
Thank you for your interest in Hive and we hope to meet you soon
KubernetesDockerAmazon Web Services (AWS)
Srijan Technologies is hiring for the DevOps Lead position- Cloud Team with a permanent WFH option.
Immediate Joiners or candidates with 30 days notice period are preferred.
Requirements:-
- Minimum 4-6 Years experience in DevOps Release Engineering.
- Expert-level knowledge of Git.
- Must have great command over Kubernetes
- Certified Kubernetes Administrator
- Expert-level knowledge of Shell Scripting & Jenkins so as to maintain continuous integration/deployment infrastructure.
- Expert level of knowledge in Docker.
- Expert level of Knowledge in configuration management and provisioning toolchain; At least one of Ansible / Chef / Puppet.
- Basic level of web development experience and setup: Apache, Nginx, MySQL
- Basic level of familiarity with Agile/Scrum process and JIRA.
- Expert level of Knowledge in AWS Cloud Services.
Amazon Web Services (AWS)Technical Experience/Knowledge Needed :
- Cloud-hosted services environment.
- Proven ability to work in a Cloud-based environment.
- Ability to manage and maintain Cloud Infrastructure on AWS
- Must have strong experience in technologies such as Dockers, Kubernetes, Functions, etc.
- Knowledge in orchestration tools Ansible
- Experience with ELK Stack
- Strong knowledge in Micro Services, Container-based architecture and the corresponding deployment tools and techniques.
- Hands-on knowledge of implementing multi-staged CI / CD with tools like Jenkins and Git.
- Sound knowledge on tools like Kibana, Kafka, Grafana, Instana and so on.
- Proficient in bash Scripting Languages.
- Must have in-depth knowledge of Clustering, Load Balancing, High Availability and Disaster Recovery, Auto Scaling, etc.
-
AWS Certified Solutions Architect or/and Linux System Administrator
- Strong ability to work independently on complex issues
- Collaborate efficiently with internal experts to resolve customer issues quickly
- No objection to working night shifts as the production support team works on 24*7 basis. Hence, rotational shifts will be assigned to the candidates weekly to get equal opportunity to work in a day and night shifts. But if you get candidates willing to work the night shift on a need basis, discuss with us.
- Early Joining
- Willingness to work in Delhi NCR
JavaJenkinsDockerOpening for a Java Developer with Devops experience
Experience required: 5 yrs to 10 yrs
Essential Required Skills:
Familiarity with Version Control such as GitHub, BitBucket
- Java programmer(Liferay, Alfresco will add plus point)
- AWS
- OPs(ansible, apache, python, terraform)
- Effective communication skills
- An analytical bent of mind and problem-solving aptitude
- Good time management skills
- Curiosity for learning
- Patience
Roles & Responsibilities:
- Candidate with good hand on exposure on AWS, Cloud, Devops, Ansible, Docker, Jekins.
- Strong proficiency in Linux, Open Source, Web based and Cloud based environments (ability to use open source technologies and tools)
- Strong scripting and automation (bash, Perl, common Linux utils), strong grasp of automation tools a plus.
- Strong debugging skills (OS, scripting, Web based technologies), SQL, Java and Database concepts are a plus
- Apache, nginx, git, svn, GNU tools
- Must have exposure on Grep, awk, sed, Git, svn
- Scripting (bash, python)
- API related skills (REST, and any other like google, aws, atlassian)
- Web based technology
- Strong Unix Skills
- Java programmer, Coding (Springboot, Microservices, Liferay, Alfresco will add plus point)
- Proficient in AWS
- Ops (ansible, apache, python, terraform)
Benefits
- Cash Rewards & Recognition on Monthly Basis
- Work-Life Balance (Flexible Working Hours)
- Five-Day Work Week
- JD: • 10+ years of overall industry experience
• 5+ years of cloud experience
• 2+ years of architect experience
• Varied background preferred between systems and development
o Experience working with applications, not pure infra experience
• Azure experience – strong background using Azure for application migrations
• Terraform experience – should mention automation technologies in job experience
• Hands on experience delivering in the cloud
• Must have job experience designing solutions for customers
• IaaS Cloud architect
workload migrations to AWS and/or Azure
• Security architecture considerations experience
• CI/CD experience
• Proven applications migration track of record.
Amazon Web Services (AWS)JenkinsPython
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon