customer support executive

Job Title: Lead DevOps Engineer

Experience Required: 8+ years in DevOps or related fields

Employment Type: Full-time

About the Role:

We are seeking a highly skilled and experienced Lead DevOps Engineer. This role will focus on driving the design, implementation, and optimization of our CI/CD pipelines, cloud infrastructure, and operational processes. As a Lead DevOps Engineer, you will play a pivotal role in enhancing the scalability, reliability, and security of our systems while mentoring a team of DevOps engineers to achieve operational excellence.

Key Responsibilities:

Infrastructure Management: Architect, deploy, and maintain scalable, secure, and resilient cloud infrastructure (e.g., AWS, Azure, or GCP).

CI/CD Pipelines: Design and optimize CI/CD pipelines, to improve development velocity and deployment quality.

Automation: Automate repetitive tasks and workflows, such as provisioning cloud resources, configuring servers, managing deployments, and implementing infrastructure as code (IaC) using tools like Terraform, CloudFormation, or Ansible.

Monitoring & Logging: Implement robust monitoring, alerting, and logging systems for enterprise and cloud-native environments using tools like Prometheus, Grafana, ELK Stack, NewRelic or Datadog.

Security: Ensure the infrastructure adheres to security best practices, including vulnerability assessments and incident response processes.

Collaboration: Work closely with development, QA, and IT teams to align DevOps strategies with project goals.

Mentorship: Lead, mentor, and train a team of DevOps engineers to foster growth and technical expertise.

Incident Management: Oversee production system reliability, including root cause analysis and performance tuning.

Required Skills & Qualifications:

Technical Expertise:

Strong proficiency in cloud platforms like AWS, Azure, or GCP.

Advanced knowledge of containerization technologies (e.g., Docker, Kubernetes).

Expertise in IaC tools such as Terraform, CloudFormation, or Pulumi.

Hands-on experience with CI/CD tools, particularly Bitbucket Pipelines, Jenkins, GitLab CI/CD, Github Actions or CircleCI.

Proficiency in scripting languages (e.g., Python, Bash, PowerShell).

Soft Skills:

Excellent communication and leadership skills.

Strong analytical and problem-solving abilities.

Proven ability to manage and lead a team effectively.

Experience:

8+ years of experience in DevOps or Site Reliability Engineering (SRE).

3+ years in a leadership or team lead role, with proven experience managing distributed teams, mentoring team members, and driving cross-functional collaboration.

Strong understanding of microservices, APIs, and serverless architectures.

Nice to Have:

Certifications like AWS Certified Solutions Architect, Kubernetes Administrator, or similar.

Experience with GitOps tools such as ArgoCD or Flux.

Knowledge of compliance standards (e.g., GDPR, SOC 2, ISO 27001).

Perks & Benefits:

Competitive salary and performance bonuses.

Comprehensive health insurance for you and your family.

Professional development opportunities and certifications, including sponsored certifications and access to training programs to help you grow your skills and expertise.

Flexible working hours and remote work options.

Collaborative and inclusive work culture.

Join us to build and scale world-class systems that empower innovation and deliver exceptional user experiences.

Wissen Technology is hiring for Devops engineer

Required:

-4 to 10 years of relevant experience in Devops

-Must have hands on experience on AWS, Kubernetes, CI/CD pipeline

-Good to have exposure on Github or Gitlab

-Open to work from hashtag Chennai

-Work mode will be Hybrid

Company profile:

Company Name : Wissen Technology

Group of companies in India : Wissen Technology & Wissen Infotech

Work Location - Chennai

Website : www.wissen.com

Wissen Thought leadership : https://lnkd.in/gvH6VBaU

LinkedIn: https://lnkd.in/gnK-vXjF

Position Overview: We are seeking a talented and experienced Cloud Engineer specialized in AWS cloud services to join our dynamic team. The ideal candidate will have a strong background in AWS infrastructure and services, including EC2, Elastic Load Balancing (ELB), Auto Scaling, S3, VPC, RDS, CloudFormation, CloudFront, Route 53, AWS Certificate Manager (ACM), and Terraform for Infrastructure as Code (IaC). Experience with other AWS services is a plus.

Responsibilities:

• Design, deploy, and maintain AWS infrastructure solutions, ensuring scalability, reliability, and security.

• Configure and manage EC2 instances to meet application requirements.

• Implement and manage Elastic Load Balancers (ELB) to distribute incoming traffic across multiple instances.

• Set up and manage AWS Auto Scaling to dynamically adjust resources based on demand.

• Configure and maintain VPCs, including subnets, route tables, and security groups, to control network traffic.

• Deploy and manage AWS CloudFormation and Terraform templates to automate infrastructure provisioning using Infrastructure as Code (IaC) principles.

• Implement and monitor S3 storage solutions for secure and scalable data storage

• Set up and manage CloudFront distributions for content delivery with low latency and high transfer speeds.

• Configure Route 53 for domain management, DNS routing, and failover configurations.

• Manage AWS Certificate Manager (ACM) for provisioning, managing, and deploying SSL/TLS certificates.

• Collaborate with cross-functional teams to understand business requirements and provide effective cloud solutions.

• Stay updated with the latest AWS technologies and best practices to drive continuous improvement.

Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field.

• Minimum of 2 years of relevant experience in designing, deploying, and managing AWS cloud solutions.

• Strong proficiency in AWS services such as EC2, ELB, Auto Scaling, VPC, S3, RDS, and CloudFormation.

• Experience with other AWS services such as Lambda, ECS, EKS, and DynamoDB is a plus.

• Solid understanding of cloud computing principles, including IaaS, PaaS, and SaaS.

• Excellent problem-solving skills and the ability to troubleshoot complex issues in a cloud environment.

• Strong communication skills with the ability to collaborate effectively with cross-functional teams.

• Relevant AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer, etc.) are highly desirable.

Additional Information:

• We value creativity, innovation, and a proactive approach to problem-solving.

• We offer a collaborative and supportive work environment where your ideas and contributions are valued.

• Opportunities for professional growth and development. Someshwara Software Pvt Ltd is an equal opportunity employer.

We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

We are looking for a DevOps Lead to join our team.

Responsibilities

• A technology Professional who understands software development and can solve IT Operational and deployment challenges using software engineering tools and processes. This position requires an understanding of both Software development (Dev) and deployment

Operations (Ops)

• Identity manual processes and automate them using various DevOps automation tools

• Maintain the organization’s growing cloud infrastructure

• Monitor and maintain DevOps environment stability

• Collaborate with distributed Agile teams to define technical requirements and resolve technical design issues

• Orchestrating builds and test setups using Docker and Kubernetes.

• Participate in designing and building Kubernetes, Cloud, and on-prem environments for maximum performance, reliability and scalability

• Share business and technical learnings with the broader engineering and product organization, while adapting approaches for different audiences

Requirements

• Candidates working for this position should possess at least 5 years of work experience as a DevOps Engineer.

• Candidate should have experience in ELK stack, Kubernetes, and Docker.

• Solid experience in the AWS environment.

• Should have experience in monitoring tools like DataDog or Newrelic.

• Minimum of 5 years experience with code repository management, code merge and quality checks, continuous integration, and automated deployment & management using tools like Jenkins, SVN, Git, Sonar, and Selenium.

• Candidates must possess ample knowledge and experience in system automation, deployment, and implementation.

• Candidates must possess experience in using Linux, Jenkins, and ample experience in configuring and automating the monitoring tools.

• The candidates should also possess experience in the software development process and tools and languages like SaaS, Python, Java, MongoDB, Shell scripting, Python, PostgreSQL, and Git.

• Candidates should demonstrate knowledge in handling distributed data systems.

Examples: Elastisearch, Cassandra, Hadoop, and others.

• Should have experience in GitLab- CIRoles and Responsibilities

1. Develop and Deploy Software:
1. Architect and create an effective build and release process using industry best practices and tools
2. Create and manage build scripts to deploy software in a multi-cloud environment
3. Look for opportunities to automate as much of the deployment process as possible to provide for repeatability, auditability, scalability and build in process enforcement
2. Manage Release Schedule:
1. Act as a “gate keeper” for all releases into production
2. Work closely with business stakeholders, development managers and developers to prepare a release schedule
3. Help prioritize deployment requests for version upgrades, patches and hot-fixes
3. Continuous Delivery of Software:
1. Implement Continuous Integration (CI) practices to drive development teams to implement smaller changes and commit code to the version control repo frequently
2. Implement Continuous Development (CD) practices that automates deployment of the application to several environments – Dev, Test and Production
3. Implement Continuous Testing (functional and non-functional) to execute tests in the CI/CD pipeline
4. Manage Version Control:
1. Define and implement branching policies to efficiently manage source-code
2. Implement business rules as a part of source control standards
5. Resolve Software Issues:
1. Assist technical support and development teams to troubleshoot issues and identify areas that need improvement
2. Address deployment related issues
6. Maintain Release Documentation:
1. Maintain release notes (features available in stable versions and known issues) and other documents for both internal and external end users