Job Title: Customer Relationship Manager
Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.
Responsibilities:
- Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
- Build and nurture long-term relationships with clients through proactive engagement and personalized support.
- Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
- Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
- Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
- Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
- Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
- Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
- Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
- Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
- Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
- Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
- Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
- Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
- Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
- Strong analytical skills, with the ability to interpret data and derive actionable insights.
- Flexibility to adapt to changing priorities and business needs.
- A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Amazon Web Services (AWS)
grafanaJob Summary
We are seeking a highly skilled AWS Cloud/DevOps Engineer with hands-on experience in Amazon Web Services (AWS), Infrastructure as Code (Terraform), and observability tools such as Splunk, AppDynamics, or Grafana. The ideal candidate will be responsible for designing, deploying, automating, and supporting scalable cloud infrastructure while ensuring reliability, security, and operational efficiency.
Key Responsibilities
- Design, deploy, and manage cloud infrastructure on AWS.
- Develop and maintain Infrastructure as Code (IaC) using Terraform.
- Automate infrastructure provisioning and application deployments.
- Configure and manage monitoring, logging, and alerting using Splunk, AppDynamics, or Grafana.
- Monitor system performance and troubleshoot infrastructure and application issues.
- Implement AWS security best practices, IAM policies, and networking configurations.
- Support and optimize CI/CD pipelines for automated deployments.
- Collaborate with development, security, and operations teams to improve platform reliability.
- Optimize cloud resources for performance, availability, scalability, and cost efficiency.
- Create and maintain technical documentation, operational procedures, and runbooks.
Required Skills
- Strong hands-on experience with Amazon Web Services (AWS).
- Expertise in Terraform for Infrastructure as Code.
- Experience with one or more monitoring/observability tools:
- Splunk
- AppDynamics
- Grafana
- Strong knowledge of AWS services such as:
- EC2
- VPC
- IAM
- S3
- RDS
- CloudWatch
- ELB/ALB
- Auto Scaling
- Route 53
- Experience with Linux administration.
- Proficiency in scripting using Bash, Python, or Shell scripting.
- Experience with Git and version control systems.
- Knowledge of CI/CD tools such as Jenkins, GitLab CI, GitHub Actions, or AWS CodePipeline.
- Strong troubleshooting and problem-solving skills.
Preferred Skills
- Experience with Docker and Kubernetes (EKS).
- Knowledge of Prometheus and Grafana-based monitoring.
- Familiarity with Ansible or other configuration management tools.
- Understanding of AWS CloudFormation (preferred but not mandatory).
- AWS Certifications (Associate or Professional) are a plus.
Amazon Web Services (AWS)- Experience using AWS (that’s just common sense)
- Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3
- Experience building and maintaining cloud-native applications
- A solid background in Linux/Unix and Windows server system administration
- Experience using https://www.simplilearn.com/tutorials/devops-tutorial/devops-tools" target="_blank">DevOps tools in a cloud environment, such as Ansible, Artifactory, https://www.simplilearn.com/tutorials/docker-tutorial/what-is-docker-container" target="_blank">Docker, GitHub, https://www.simplilearn.com/tutorials/jenkins-tutorial/what-is-jenkins" target="_blank">Jenkins, https://www.simplilearn.com/tutorials/kubernetes-tutorial/what-is-kubernetes" target="_blank">Kubernetes, Maven, and Sonar Qube
- Experience installing and configuring different application servers such as JBoss, Tomcat, and WebLogic
- Experience using monitoring solutions like CloudWatch, ELK Stack, and Prometheus
- An understanding of writing Infrastructure-as-Code (IaC), using tools like CloudFormation or Terraform
- Knowledge of one or more of the most-used programming languages available for today’s cloud computing (i.e., SQL data, XML data, R math, Clojure math, Haskell functional, Erlang functional, Python procedural, and Go procedural languages)
- Experience in troubleshooting distributed systems
- Proficiency in script development and scripting languages
- The ability to be a team player
- The ability and skill to train other people in procedural and technical topics
- Strong communication and collaboration skills
As a special aside, an AWS engineer who works in DevOps should also have experience with:
- The theory, concepts, and real-world application of Continuous Delivery (CD), which requires familiarity with tools like AWS CodeBuild, AWS CodeDeploy, and AWS CodePipeline
- An understanding of automation
PythonRequirements:
• Previously help a DevOps Engineer or System Engineer role
• 4+ years of production Linux system admin experience in high traffic environment
• 1+ years of experience with Amazon AWS and related services (instances, ELB,
EBS, S3, etc.) and abstractions on top of AWS.
• Strong understanding of network fundamentals, IP and related services (DNS, VPN, firewalls, etc.) and
security concerns.
• Experience in running Docker and Kubernetes clusters in production.
• Love automating mundane tasks and make developers life easy
• Must be able to code in, at a minimum, Python (or Ruby) and Bash.
• Non-trivial production experience with Saltstack and/or Puppet, Composer,Jenkins, GIT
• Agile software development best practices - continuous integration, releases,branches, etc.
• Experience with modern monitoring tools; capacity planning.
• Some experience with MySQL, PostgreSQL, ElasticSearch, Node.js, and PHP is a plus.
• Self-motivated, fast learner, detail-oriented, team player with a sense of humor
Experience in managing CI/CD using Jenkins.
Kubernetes
Jenkins
Docker🚀 Hiring: Azure DevOps Engineer – Immediate Joiners Only! 🚀
📍 Location: Pune (Hybrid)
💼 Experience: 5+ Years
🕒 Mode of Work: Hybrid
Are you a proactive and skilled Azure DevOps Engineer looking for your next challenge? We are hiring immediate joiners to join our dynamic team! If you are passionate about CI/CD, cloud automation, and SRE best practices, we want to hear from you.
🔹 Key Skills Required:
✅ Cloud Expertise: Proficiency in any cloud (Azure preferred)
✅ CI/CD Pipelines: Hands-on experience in designing and managing pipelines
✅ Containers & IaC: Strong knowledge of Docker, Terraform, Kubernetes
✅ Incident Management: Quick issue resolution and RCA
✅ SRE & Observability: Experience with SLI/SLO/SLA, monitoring, tracing, logging
✅ Programming: Proficiency in Python, Golang
✅ Performance Optimization: Identifying and resolving system bottlenecks
Elastic SearchJob Description
We are seeking a skilled DevOps Specialist to join our global automotive team. As DevOps Specialist, you will be responsible for managing operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing support for critical application environments for industry leaders in the automotive industry.
Responsibilities:
Daily maintenance tasks on application availability, response times, pro-active incident tracking on system logs and resources monitoring
Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users.
Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.
Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues.
Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions.
Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).
Requirements:
DevOps Skillset: Logfile analysis /troubleshooting (ELK Stack), Linux administration, Monitoring (App Dynamics, Checkmk, Prometheus, Grafana), Security (Black Duck, SonarQube, Dependabot, OWASP or similar)
Experience with Docker.
Familiarity with DevOps principles and ticket tools like ServiceNow.
Experience in handling confidential data and safety sensitive systems
Strong analytical, communication, and organizational abilities. Easy to work with.
Optional: Experience with our relevant business domain (Automotive / Manufacturing industry, especially production management systems). Familiarity with IT process frameworks SCRUM, ITIL.
Skills & Requirements
DevOps, Logfile Analysis, Troubleshooting, ELK Stack, Linux Administration, Monitoring, AppDynamics, Checkmk, Prometheus, Grafana, Security, Black Duck, SonarQube, Dependabot, OWASP, Docker, CI/CD, Jenkins, GitLab, Kubernetes, AWS, Azure, ServiceNow, Incident Management, Change Management, Problem Management, Documentation, Communication, Analytical Skills, Organizational Skills, SCRUM, ITIL, Automotive Industry, Manufacturing Industry, Production Management Systems.
DockerKubernetesTask:
- Need to run our software products in different international environments (on premise and cloud providers)
- Support the developers while debugging issues
- Analyse and monitor software during runtime to find bugs, performance issues and plan growth of the system
- Integrate new technologies to support our products while growing in the market
- Develop Continuous Integration and Continuous Deployment Pipelines
- Maintain our on premise hosted servers and applications, like operating system upgrades, software upgrades, introducing new database versions etc.
- Automation of task to reduce amount of human errors and parallelize work
We wish:
- Basic OS knowledge (Debian, CentOS, Suse Enterprise Linux)
- Webserver administration and optimization (Apache, Traefik)
- Database administration and optimization (Mysql/MariaDB, Oracle, Elasticsearch)
- jvm administration and optimization application server administration and optimization (Servicemix, Karaf, Glassfish, Springboot)
- Scripting experience (Perl, Python, PHP, Java)
- Monitoring experience (Icinga/Nagios, Appdynamics, Prometheus, Grafana)
- Knowledge container management (Docker/ContainerD, DC/OS, Kubernetes)
- Experience with automatic deployment processes (Ansible, Gitlab-CI, Helm)
- Define and optimize processes for system maintenance, continuous integration, and continuous delivery
- Excellent communication skill & proficiency in English is necessary
- Leadership skill with team motivational approach
- Good Team player
We Offer:
- Freedom to realise your own ideas & individual career & development opportunity.
- A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
- Professional challenges and career development opportunities.
Your Contact for this position is Janki Raval .
Would you like to become part of this highly innovative, dynamic, and exciting world?
We look forward to your expressive Resume.
DockerJenkinsKubernetesHammoq is an exponentially growing Startup in US and UK.
Design and implement secure automation solutions for development, testing, and production environments
-
Build and deploy automation, monitoring, and analysis solutions
-
Manage our continuous integration and delivery pipeline to maximize efficiency
-
Implement industry best practices for system hardening and configuration management
-
Secure, scale, and manage Linux virtual environments
-
Develop and maintain solutions for operational administration, system/data backup, disaster recovery, and security/performance monitoring
-
Continuously evaluate existing systems with industry standards, and make recommendations for improvement
Desired Skills & Experiences
-
Bachelor’s or Master's degree in Computer Science, Engineering, or related field
-
Understanding of system administration in Linux environments
-
Strong knowledge of configuration management tools
-
Familiarity with continuous integration tools such as Jenkins, Travis CI, Circle CI
-
Proficiency in scripting languages including Bash, Python, and JavaScript
-
Strong communication and documentation skills
-
An ability to drive to goals and milestones while valuing and maintaining a strong attention to detail
-
Excellent judgment, analytical thinking, and problem-solving skills
-
Full understanding of software development lifecycle best practices
-
Self-motivated individual that possesses excellent time management and organizational skills
In PM's Words
Bash scripting, Containerd(or docker), Linux Operating system basics, kubernetes, git, Jenkins ( or any pipeline management), GCP ( or idea on any cloud technology)
Linux is major..most of the people are coming from Windows.. we need Linux.. and if windows is also there it will be added advantage
There is utmost certainilty that you will be working with an amazing team...
DockerKubernetes• Drive the architectural design, solution planning and feasibility study on Cloud Computing Infrastructure.
• Deliver new IT services and exploit current infrastructure technologies.
• Drive the infrastructure roadmaps and planning in adopting the cloud infrastructure in a long run.
• Conduct research and make recommendations on suitable cloud platforms & services.
• Advise on and implement cloud best practices.
Job Requirements:
Desired understanding of the following - VPC, EC2, S3, IAM, Route 53, Lambda, Billing, AWS MYSQL, Kinesis, API
Gateway, Cloud Watch, EBS, AMI, RDS, Dynamo DB, ELB, Light sail, Kubernetes, Docker, NAT Gateway
Education & Experience:
• 3 to 5 years related work experience
• Bachelor’s degree in Computer Science, Information Technology or related field
• Solid experience in infrastructure architecture solutions design
• Solid knowledge in AWS/Google Cloud
• Experience in managing implementations on public clouds (AWS/Google Cloud)
• Excellent analytical and problem-solving skills
• Good command in written and spoken English.
• Certification for AWS/Google Cloud Architect – Associate level
DockerKubernetesRequirements and Qualifications
- Bachelor’s degree in Computer Science Engineering or in a related field
- 4+ years of experience
- Excellent analytical and problem-solving skills
- Strong knowledge of Linux systems and internals
- Programming experience in Python/Shell scripting
- Strong AWS skills with knowledge of EC2, VPC, S3, RDS, Cloudfront, Route53, etc
- Experience in containerization (Docker) and container orchestration (Kubernetes)
- Experience in DevOps & CI/CD tools such as Git, Jenkins, Terraform, Helm
- Experience with SQL & NoSQL databases such as MySql, MongoDB, and ElasticSearch
- Debugging and troubleshooting skills using tools such as strace, tcpdump, etc
- Good understanding of networking protocol and security concerns (VPN, VPC, IG, NAT, AZ, Subnet)
- Experience with monitoring and data analysis tools such as Prometheus, EFK, etc
- Good communication & collaboration skills and attention to details
- Participation in rotating on-call duties
Python
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon