Job Title: Customer Relationship Manager
Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.
Responsibilities:
- Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
- Build and nurture long-term relationships with clients through proactive engagement and personalized support.
- Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
- Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
- Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
- Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
- Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
- Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
- Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
- Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
- Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
- Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
- Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
- Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
- Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
- Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
- Strong analytical skills, with the ability to interpret data and derive actionable insights.
- Flexibility to adapt to changing priorities and business needs.
- A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.
Subodh Popalwar
Software Engineer, Memorres
About Lansum Properties
About
Company social profiles
Similar jobs
Kubernetes
Docker
Amazon Web Services (AWS)True to its name, is on a mission to unlock $100+ billion of trapped working capital in the economy by creating India’s largest marketplace for invoice discounting to solve the day-to-day. problems faced by businesses. Founded by ex-BCG and ISB / IIM alumni, and backed by SAIF Partners, CashFlo helps democratize access to credit in a fair and transparent manner. Awarded Supply Chain Finance solution of the year in 2019, CashFlo creates a win-win ecosystem for Buyers, suppliers
and financiers through its unique platform model. CashFlo shares its parentage with HCS Ltd., a 25 year old, highly reputed financial services company has raised over Rs. 15,000 Crores in the market till date,
for over 200 corporate clients.
Our leadership team consists of ex-BCG, ISB / IIM alumni with a team of industry veterans from financial services serving as the advisory board. We bring to the table deep insights in the SME lending
space, based on 100+ years of combined experience in Financial Services. We are a team of passionate problem solvers, and are looking for like-minded people to join our team.
The challenge
Solve a complex $300+ billion problem at the cutting edge of Fintech innovation, and make a tangible difference to the small business landscape in India.Find innovative solutions for problems in a yet to be discovered market.
Key Responsibilities
As an early team member, you will get a chance to set the foundations of our engineering culture. You will help articulate our engineering
principles and help set the long-term roadmap. Making decisions on the evolution of CashFlo's technical architectureBuilding new features end to end, from talking to customers to writing code.
Our Ideal Candidate Will Have
3+ years of full-time DevOps engineering experience
Hands-on experience working with AWS services
Deep understanding of virtualization and orchestration tools like Docker, ECS
Experience in writing Infrastructure as Code using tools like CDK, Cloud formation, Terragrunt or Terraform
Experience using centralized logging & monitoring tools such as ELK, CloudWatch, DataDog
Built monitoring dashboards using Prometheus, Grafana
Built and maintained code pipelines and CI/CD
Thorough knowledge of SDLC
Been part of teams that have maintained large deployments
About You
Product-minded. You have a sense for great user experience and feel for when something is off. You love understanding customer pain points
and solving for them.
Get a lot done. You enjoy all aspects of building a product and are comfortable moving across the stack when necessary. You problem solve
independently and enjoy figuring stuff out.
High conviction. When you commit to something, you're in all the way. You're opinionated, but you know when to disagree and commit.
Mediocrity is the worst of all possible outcomes.
Whats in it for me
Gain exposure to the Fintech space - one of the largest and fastest growing markets in India and globally
Shape India’s B2B Payments landscape through cutting edge technology innovation
Be directly responsible for driving company’s success
Join a high performance, dynamic and collaborative work environment that throws new challenges on a daily basis
Fast track your career with trainings, mentoring, growth opportunities on both IC and management track
Work-life balance and fun team events
DockerKubernetesAmazon Web Services (AWS)Main tasks
- Supervision of the CI/CD process for the automated builds and deployments of web services and web applications as well as desktop tool in the cloud and container environment
- Responsibility of the operations part of a DevOps organization especially for development in the environment of container technology and orchestration, e.g. with Kubernetes
- Installation, operation and monitoring of web applications in cloud data centers for the purpose of development of the test as well as for the operation of an own productive cloud
- Implementation of installations of the solution especially in the container context
- Introduction, maintenance and improvement of installation solutions for development in the desktop and server environment as well as in the cloud and with on-premise Kubernetes
- Maintenance of the system installation documentation and implementation of trainings
Execution of internal software tests and support of involved teams and stakeholders
- Hands on Experience with Azure DevOps.
Qualification profile
- Bachelor’s or master’s degree in communications engineering, electrical engineering, physics or comparable qualification
- Experience in software
- Installation and administration of Linux and Windows systems including network and firewalling aspects
- Experience with build and deployment automation with tools like Jenkins, Gradle, Argo, AnangoDB or similar as well as system scripting (Bash, Power-Shell, etc.)
- Interest in operation and monitoring of applications in virtualized and containerized environments in cloud and on-premise
- Server environments, especially application, web-and database servers
- Knowledge in VMware/K3D/Rancer is an advantage
- Good spoken and written knowledge of English
DockerKubernetes
Python
JenkinsJenkinsDockerKubernetesAmazon Web Services (AWS)- 3 - 6 years of software development, and operations experience deploying and maintaining multi-tiered infrastructure and applications at scale.
- Design cloud infrastructure that is secure, scalable, and highly available on AWS
- Experience managing any distributed NoSQL system (Kafka/Cassandra/etc.)
- Experience with Containers, Microservices, deployment and service orchestration using Kubernetes, EKS (preferred), AKS or GKE.
- Strong scripting language knowledge, such as Python, Shell
- Experience and a deep understanding of Kubernetes.
- Experience in Continuous Integration and Delivery.
- Work collaboratively with software engineers to define infrastructure and deployment requirements
- Provision, configure and maintain AWS cloud infrastructure
- Ensure configuration and compliance with configuration management tools
- Administer and troubleshoot Linux-based systems
- Troubleshoot problems across a wide array of services and functional areas
- Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
- Perform infrastructure cost analysis and optimization
- AWS
- Docker
- Kubernetes
- Envoy
- Istio
- Jenkins
- Cloud Security & SIEM stacks
- Terraform
DjangoPython
React.js
KubernetesAmazon Web Services (AWS)DockerJenkins- Strong communication skills (written and verbal)
- Responsive, reliable and results oriented with the ability to execute on aggressive plans
- A background in software development, with experience of working in an agile product software development environment
- An understanding of modern deployment tools (Git, Bitbucket, Jenkins, etc.), workflow tools (Jira, Confluence) and practices (Agile (SCRUM), DevOps, etc.)
- Expert level experience with AWS tools, technologies and APIs associated with it - IAM, Cloud-Formation, Cloud Watch, AMIs, SNS, EC2, EBS, EFS, S3, RDS, VPC, ELB, IAM, Route 53, Security Groups, Lambda, VPC etc.
- Hands on experience with Kubernetes (EKS preferred)
- Strong DevOps skills across CI/CD and configuration management using Jenkins, Ansible, Terraform, Docker.
- Experience provisioning and spinning up AWS Clusters using Terraform, Helm, Helm Charts
- Ability to work across multiple projects simultaneously
- Ability to manage and work with teams and customers across the globe
JavaPythonAmazon Web Services (AWS)Cloud Software Engineer
Notice Period: 45 days / Immediate Joining
Banyan Data Services (BDS) is a US-based Infrastructure services Company, headquartered in San Jose, California, USA. It provides full-stack managed services to support business applications and data infrastructure. We do provide the data solutions and services on bare metal, On-prem, and all Cloud platforms. Our engagement service is built on the DevOps standard practice and SRE model.
We offer you an opportunity to join our rocket ship startup, run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer, that address next-gen data evolution challenges. Candidates who are willing to use their experience in areas directly related to Infrastructure Services, Software as Service, and Cloud Services and create a niche in the market.
Roles and Responsibilities
· A wide variety of engineering projects including data visualization, web services, data engineering, web-portals, SDKs, and integrations in numerous languages, frameworks, and clouds platforms
· Apply continuous delivery practices to deliver high-quality software and value as early as possible.
· Work in collaborative teams to build new experiences
· Participate in the entire cycle of software consulting and delivery from ideation to deployment
· Integrating multiple software products across cloud and hybrid environments
· Developing processes and procedures for software applications migration to the cloud, as well as managed services in the cloud
· Migrating existing on-premises software applications to cloud leveraging a structured method and best practices
Desired Candidate Profile : *** freshers can also apply ***
· 2+years of experience with 1 or more development languages such as Java, Python, or Spark.
· 1 year + of experience with private/public/hybrid cloud model design, implementation, orchestration, and support.
· Certification or any training's completion of any one of the cloud environments like AWS, GCP, Azure, Oracle Cloud, and Digital Ocean.
· Strong problem-solvers who are comfortable in unfamiliar situations, and can view challenges through multiple perspectives
· Driven to develop technical skills for oneself and team-mates
· Hands-on experience with cloud computing and/or traditional enterprise datacentre technologies, i.e., network, compute, storage, and virtualization.
· Possess at least one cloud-related certification from AWS, Azure, or equivalent
· Ability to write high-quality, well-tested code and comfort with Object-Oriented or functional programming patterns
· Past experience quickly learning new languages and frameworks
· Ability to work with a high degree of autonomy and self-direction
http://www.banyandata.com" target="_blank">www.banyandata.com
JenkinsDockerKubernetesAmazon Web Services (AWS)- As a DevOps Engineer, you need to have strong experience in CI/CD pipelines.
- Setup development, testing, automation tools, and IT infrastructure
- Defining and setting development, test, release, update, and support processes for DevOps operation
- Selecting and deploying appropriate CI/CD tools
- Deploy and maintain CI/CD pipelines across multiple environments (Mobile, Web API’s & AIML)
Required skills & experience:
- 3+ years of experience as DevOps Engineer and strong working knowledge in CI/CD pipelines
- Experience administering and deploying development CI/CD using Git, BitBucket, CodeCommit, Jira, Jenkins, Maven, Gradle, etc
- Strong knowledge in Linux-based infrastructures and AWS/Azure/GCP environment
- Working knowledge on AWS (IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda, etc)
- Experience with Docker containerization and clustering (Kubernetes/ECS)
- Experience on Android source(AOSP) clone, build, and automation ecosystems
- Knowledge of scripting languages such as Python, Shell, Groovy, Bash, etc
- Familiar with Android ROM development and build process
- Knowledge of Agile Software Development methodologies
DockerJob role
Anaxee is India's REACH Engine! To provide access across India, we need to build highly scalable technology which needs scalable Cloud infrastructure. We’re seeking an experienced cloud engineer with expertise in AWS (Amazon Web Services), GCP (Google Cloud Platform), Networking, Security, and Database Management; who will be Managing, Maintaining, Monitoring, Handling Cloud Platforms, and ensuring the security of the same.
You will be surrounded by people who are smart and passionate about the work they are doing.
Every day will bring new and exciting challenges to the job.
Job Location: Indore | Full Time | Experience: 1 year and Above | Salary ∝ Expertise | Rs. 1.8 LPA to Rs. 2.64 LPA
About the company:
Anaxee Digital Runners is building India's largest last-mile Outreach & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach the remotest parts of India, on-demand.
We want to make REACH across India (remotest places), as easy as ordering pizza, on-demand. Already serving 11000 pin codes (57% of India) | Anaxee is one of the very few venture-funded startups in Central India | Website: www.anaxee.com
Important: Check out our company pitch (6 min video) to understand this goal - https://www.youtube.com/watch?v=7QnyJsKedz8
Responsibilities (You will enjoy the process):
#Triage and troubleshoot issues on the AWS and GCP and participate in a rotating on-call schedule and address urgent issues quickly
#Develop and leverage expert-level knowledge of supported applications and platforms in support of project teams (architecture guidance, implementation support) or business units (analysis).
#Monitoring the process on production runs, communicating the information to the advisory team, and raising production support issues to the project team.
#Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
#Developing and implementing technical efforts to design, build, and deploy AWS and GCP applications at the direction of lead architects, including large-scale data processing and advanced analytics
#Participate in all aspects of the SDLC for AWS and GCP solutions, including planning, requirements, development, testing, and quality assurance
#Troubleshoot incidents, identify root cause, fix, and document problems, and implement preventive measures
#Educate teams on the implementation of new cloud-based initiatives, providing associated training as required
#Build and maintain operational tools for deployment, monitoring, and analysis of AWS and GCP infrastructure and systems; Design, deploy, maintain, automate & troubleshoot virtual servers and storage systems, firewalls, and Load Balancers in our hybrid cloud environment (AWS and GCP)
What makes a great DevOps Engineer (Cloud) for Anaxee:
#Candidate must have sound knowledge, and hands-on experience, in GCP (Google Cloud Platform) and AWS (Amazon Web Services)
#Good hands-on Linux Operating system OR any other similar distributions, viz. Ubuntu, CentOS, RHEL/RedHat, etc.
#1+ years of experience in the industry
#Bachelor's degree preferred with Science/Maths background (B.Sc/BCA/B.E./B.Tech)
#Enthusiasm to learn new software, take ownership and latent desire and curiosity in the related domain like Cloud, Hosting, Programming, Software development, security.
#Demonstrable skills troubleshooting a wide range of technical problems at application and system level, and have strong organizational skills with eye for detail.
#Prior knowledge of risk-chain is an added advantage
#AWS/GCP certifications is a plus
#Previous startup experience would be a huge plus.
The ideal candidate must be experienced in cloud-based tech, with a firm grasp on emerging technologies, platforms, and applications, and have the ability to customize them to help our business become more secure and efficient. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth
What we offer
#Startup Flexibility
#Exciting challenges to learn grow and implement notions
#ESOPs (Employee Stock Ownership Plans)
#Great working atmosphere in a comfortable office,
#And an opportunity to get associated with a fast-growing VC-funded startup.
What happens after you apply?
You will receive an acknowledgment email with company details.
If gets shortlisted, our HR Team will get in touch with you (Call, Email, WhatsApp) in a couple of days
Rest all the information will be communicated to you then via our AMS.
Our expectations before/after you click “Apply Now”
Read about Anaxee: http://www.anaxee.com/
Watch this six mins pitch to get a better understanding of what we are into https://www.youtube.com/watch?v=7QnyJsKedz8
Let's dive into detail (Company Presentation): https://bit.ly/anaxee-deck-brands
.NET
Follow CutshortSubodh Popalwar
Software Engineer, Memorres