· Designs solutions that integrate with the current IAM platform including provisioning, de-provisioning, and integration of applications for authentication and authorization.

· Prepares accurate and detailed requirement specifications documents, including workflows, processes, requirements, and gap analysis.

· On-board applications into the SailPoint IIQ platform and integrate with provisioning plans.

· Coordinate with change management to test, validate, evaluate new applications and functions to ensure information adheres to requirements and business needs.

· Work with InfoSec and Technology infrastructure teams to implement development and deploy pipelines.

· Modify and enhance deployment frameworks as needed for new functionalities

· Understands overall SailPoint product architecture and functions to support stakeholder discussions

· Document operational runbooks and coordinate with Dev teams to review the functional and deployment checklists

· Runs and understands the process to deploy java and SQL scripts for Application deployments and review/enhance processes

· Proactively identifies process improvements and works with Dev teams to implement changes

· Fully understand source control tools and provides support for advanced administration tasks

· Able to install and configure operations environment tools in IT stack (Azure DevOps, JIRA, Confluence, Logging and Monitoring tools) and basic administration

· Assist IAM Operations, Development and integrated application teams with Disaster Recovery tasks during DR tests.

· Develop business relationships and integrate activities with other IT departments to ensure successful implementation and support project efforts

· Engage is system administration to perform SailPoint system health checks and proactively work to reviving and restoring system health

· Engage in defect management activities such as troubleshooting, root cause analysis, and produce related documentation

· Assist development teams in implementing application changes and related code/release management

· Maintain good relationships with customers and IT colleagues to meet customer service levels

· Document status updates and maintain recurring report management cadence

· Engage in training team members to maximize efficiency and identify methods to optimize daily work output

· Problem-solve and think laterally as part of a team to meet the needs of the program

· Required to perform duties outside of normal work hours based on business needs

· Able to collaborate with teams across borders and streamline operational processes

Knowledge and Skills

· Bachelor's Degree or equivalent combination of education and experience

· Typically, 3-5 years of directly related experience.

· 3-5 years of directly related experience including working with enterprise IDM Products, commercial IAM products for a sizeable enterprise (preferably 5,000+ employees/Identities), user provisioning, and developing solutions for Identity Management, Single-Sign & Reduced Sign On, and Web Access Management

· 4+ years of operational experience with ongoing maintenance of company operating systems such as Email Administration (Exchange), Identity and Access Management (IAM) solutions, and Identity and User Account Management platforms

· 3+ years of experience using Java, JavaScript, XML, DSML.

· 5+ years of experience in SailPoint IdentityIQ and FAM solutions.

· Experience with Databases (Oracle, Sybase, MSSQL, MySQL)

· Experience with SailPoint IdentityIQ v7.x,8.x

· Experience in identity management provisioning processes (lifecycle management processes, access request and access reviews)

· Experience in testing processes (e.g., performance testing, System Integration, automated testing, test scripts, test cases and test plans)\.

· Conducting code reviews.

· Conducted ITIL standards activities for incidents, changes and enhancements.

· Experience in deploying and maintaining software applications- Azure, Windows AD.

· Familiar with cloud computing platforms and models is a plus.

· Experience with directory management such LDAP/Active Directory solution

· Experience with virtual directory solutions

· Experience supporting SailPoint IIQ including monitoring tasks, initiating certifications, and executing reports.

· Previous experience with Linux, Tomcat, ServiceNow, SQL Server etc.

· Experience building custom connectors on the backend. (SailPoint/Java)

· Experience managing Incidents, Service Request and Changes within defined SLAs.

· SailPoint Implementation Experience

· Experience in SailPoint LCM and PE Modules

· Experience in Access Governance and Compliance

· Knowledge of Role Engineering and SODs

· Custom modules Development experience