customer support representative

Company Description

TECHSOPHY specializes in productizing solutions based on new technology, focusing on emerging platforms of BPM & ECM, Low Code, AI (ML/RPA/NLP). Founded in 2009, TECHSOPHY operates with headquarters in California, USA, and regional offices in Dubai, UAE, and an offshore innovation center in Hyderabad, India.

Qualifications

• Solid Fundamentals and exceptional problem-solving skills
• Solid and fluent understanding of algorithms and data structures
• Proficiency in Scala + Spark
• Proficiency in Scala + Play framework
• Experience Range: 4 to 7 Years

Requirement:

Some or all of them – because we believe intelligent people can pick up whatever they need in a short period of time. You just need to prove that you can:

• Excellent programming skills and knowledge of Java / Scala
• Excellent software design, problem-solving, and debugging skills
• Experience with modern Big Data technologies such as Spark, NoSQL, Cassandra, Kafka, MapReduce, and the Hadoop ecosystem is a must-have
• Experience with data analytics and the ability to mine data to obtain insights are much appreciated

Job Description

Wissen Technology is seeking an experienced C# .NET Developer to build and maintain applications related to streaming market data. This role involves developing message-based C#/.NET applications to process, normalize, and summarize large volumes of market data efficiently. The candidate should have a strong foundation in Microsoft .NET technologies and experience working with message-driven, event-based architecture. Knowledge of capital markets and equity market data is highly desirable.

Responsibilities

• Design, develop, and maintain message-based C#/.NET applications for processing real-time and batch market data feeds.
• Build robust routines to download and process data from AWS S3 buckets on a frequent schedule.
• Implement daily data summarization and data normalization routines.
• Collaborate with business analysts, data providers, and other developers to deliver high-quality, scalable market data solutions.
• Troubleshoot and optimize market data pipelines to ensure low latency and high reliability.
• Contribute to documentation, code reviews, and team knowledge sharing.
• 
  

Required Skills and Experience

• 5+ years of professional experience programming in C# and Microsoft .NET framework.
• Strong understanding of message-based and real-time programming architectures.
• Experience working with AWS services, specifically S3, for data retrieval and processing.
• Experience with SQL and Microsoft SQL Server.
• Familiarity with Equity market data, FX, Futures & Options, and capital markets concepts.
• Excellent interpersonal and communication skills.
• Highly motivated, curious, and analytical mindset with the ability to work well both independently and in a team environment.

*Urgent Hiring – Customer Sales & Telesales Executives (Insurance/BFSI)*

We are hiring Freshers & Experienced candidates for multiple leading insurance & financial processes (SBI Life, ICICI Prudential, Kotak, Bajaj, TMRM – Motor Insurance, etc.) in Virar & Malad (Mumbai).

*💼 Open Positions*

Customer Sales Representative

Telesales Executive (Life & Motor Insurance)

Team Leader / Quality Analyst / Trainer (Insurance Sales)

Assistant Manager (Sales)

*🚨 Why Join Us?*

Immediate joining with priority hiring

100+ Openings across leading BFSI brands

Transparent salary + no cap on incentives

Career growth in Insurance, Sales & BFSI domain

*🎯 Role & Responsibilities*

Call potential customers & explain insurance/finance products

Understand customer needs & suggest the right product

Maintain daily sales reports & meet monthly targets

Upselling & cross-selling insurance products

For Support Roles (TL/QA/Trainer/AM) – Team handling, training, quality audits, performance management

*Qualification:* Minimum HSC Passed / Graduate preferred / Graduate with 6+ months Sales/Tele calling Mandatory for some roles: 6+ months Sales experience

*Age:* 19 – 35 years

*Experience:* Freshers with good communication can apply (Insurance Sales Fresher/Exp both welcome) HSC with 2–3+ years Sales/Telecalling

*Languages:* Fluent in Hindi & English is must.

*Regional language preference:* Gujarati, Marathi, Tamil, Telugu, Kannada, Malayalam

*🕒 Shift Timings*

Virar (Customer Sales):

Girls: 7 AM – 4 PM | 8 AM – 5 PM | 9 AM – 6 PM

Boys: 2 PM – 11 PM | 3 PM – 12 AM

Insurance Sales (Virar/ Malad): 9:30 AM – 7:00 PM | 10 AM – 7 PM

Rotational Week Off / Fixed Sunday Off (as per process)

*💰 Salary & Benefits*

In-hand Salary: ₹10,000 – ₹25,000 (role & experience based)

CTC: Up to ₹3.2 LPA

Incentives: ₹10,000 – ₹30,000 per month (performance-based)

Annual Incentives: Up to ₹2 Lakh+ (SBI Life / ICICI)

Attractive growth opportunities in the BFSI/Insurance sector

*Job📍 Locations*

Virar West Branch

Malad West Branch

*📢 Walk-in Interview Details* (Hr-Sunil Mane)

📍 Address: 5th Floor, 4th Dimension, Raheja Mindspace, Rajan Pada, Malad West, Mumbai – 400064

⏰ Timing: 11:00 AM – 4:00 PM (Mon–Sat)

As a Senior Game Programmer, you will:

o   Write high-quality source code.

o   Architect and own game features.

o   Mentor junior team members and set good examples.

Must have skills:

o   Comprehensive knowledge of game engine architecture and hands on expertise in engines like Unreal or Unity.

o   5+ years of C++ programming for games.

o   Ability to deconstruct large problems into monitorable architectures, skillfully implementing and owning them over time. Specialisms if any, like multiplayer gameplay, systems programming, backend networking, performance optimization and graphics are welcome.

o   Good understanding of 3D math and graphics.

o   Experience with large scale pipelines for asset processing.

o   Experience of having shipped a minimum of 2 game titles (preferably for consoles). 

o   Hands on knowledge of source control and asset management tools.

o   Excellent written and verbal communication skills.

Useful if you can:

o   Think critically and apply analytical skills in resolving complex issues.

o   Function effectively within a large team.

o   Quickly master tools and development processes.

Take direction and criticism

MS D365 Solution Architect  

Must have at least one Microsoft certification relating to D365

Minimum 3-5 Years’ experience

Job Description 

As a Part of a Collaborative and Entrepreneurial Team, You Will: 

 Act as the primary Dynamics and power platform Subject Matter Expert on client

engagements 

 Interact with clients to understand business requirements.

 Demonstrate MSCRM solution capabilities to the client.

 Conduct business process analysis and create Fit/Gap report.

 Create Solution design to address client business, interface, and performance

requirements.

 Advise on complex MS Dynamics CRM business cases and propose comprehensive

solutions based on MS CRM, 3rd parties and customizations.

 Create functional requirement and functional design for customizations.

 Create estimates for implementation tasks.

 Learn our client's business, their organization, systems, challenges, and goals. 

 Craft the technical vision by mapping requirements to technical capabilities. 

 Build prototypes and proofs of concept (POC) to validate technical and

solution decisions. 

 Lead client facing and internal training (technology training and/or application specific

training) 

 Contribute to continuously improving IP and demoware through creating reusable

templates, sharing of knowledge, and building reusable demos. 

 Be an innovator who can create new solutions using out-of-the-box thinking. 

 Assist sales and presales teams to prepare proposals, participate on client presentations

and support business development and the sale of professional services when

necessary.

 Estimate and design staffing for proposed solutions. 

Your Technical & Non-Technical Experience Includes: 

 3-5 years overall MS Dynamics 365 experience

 Experience as an MS Dynamics CRM solution architect in a client-facing role for MS

Dynamics top tier or similar consulting organization is highly desirable.

 Hands-on experience in designing, configuring, or administering MS Dynamics CRM

required.

 Proven experience and knowledge on power automate.

 Proven experience on customising and configuring Microsoft Dynamics 365 CRM

 Proven experience on implementing C# plugins and java scripts.

 Proven experience on creating Microsoft flows.

 Hands on experience in using XRM toolbox.

 Proven experience in integrating websites or any landing pages to dynamics 365

 Expert level – D365 Field Service and sales strongly desired 

 Knowledge of Remote Assist/Guides or other similar Mixed Reality applications

is beneficial. 

 Understanding of IoT/Connected Field Service 

 Experience of implementing integrated Dynamics 365 solutions 

o Document Core Pack

o Dynamics Portals

 Knowledge of how and when to use plugins, workflow, and JavaScript assemblies. 

 Modern Workplace (SharePoint / Teams) experience would be ideal. 

 Proven track record operating as a player– accountable for driving specific deals.

 Superior communication and personal leadership skills in a high growth environment 

Must haves:

1. He should have dynamics 365 certifications. Look for profiles who has as many certifications

as possible.

2. Knowledge on dynamics 365 sales, marketing, field service, portals.​

3. Knowledge on customisation and configuration of CRM​

4. Able to design, develop and deploy CRM solutions. ​

5. Knowledge on plugins. JavaScript development and CRM integrations

6. Knowledge on power platform and power automate.

7. Should give update on new releases pro-actively

8. Should have experience in facing the clients.

9. Create Solution design to address client business, interface, and performance requirements

• .Develop and maintain the backend for a web platform in the Fin-tech Industry domain.
• Create testing framework for all business use cases Maintain Deploy builds