customer support representative

Job Title: Front Desk Executive

Job Description:

We are looking for a professional and energetic Front Desk Executive to be the face of our studio. The ideal candidate will coordinate with consultants to book consultations, ensure smooth front desk operations, and provide exceptional customer service to enhance client satisfaction.

Key Responsibilities:

• Coordinate with consultants to schedule consultations, helping them meet individual targets and earn incentives.
• Handle inquiries via phone and email, providing prompt and accurate responses.
• Ensure all Brand Standards are upheld at the front desk and throughout the studio.
• Manage front desk operations, ensuring clients receive timely, friendly, and personalized attention.
• Oversee guest relations and front office staff, maintaining a positive and professional environment.
• Compile and report on front desk statistics and performance metrics.
• Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and colleagues at the front desk.
• Create efficient work schedules for front office staff to ensure smooth daily operations.

Desired Candidate Profile:

• Proven track record of lead generation/ pre sales & target achievement.
• Excellent communication skills in English, Hindi, and a regional language (specific to the location).
• Strong telephone etiquette and client handling abilities.
• Knowledge of routine operations management.
• Highly motivated and results-driven, with a focus on achieving targets.
• Comfortable working in a target-based role.
• Exceptional client management and relationship-building skills.
• Presentable, professional, and well-groomed appearance.
• Preference will be given to candidates with a strong commitment to front office operations.

This position offers an opportunity to engage directly with clients, ensuring they receive a seamless and positive experience while supporting the studio's growth and objectives.

Job Title: HR Admin

Job Type: Full Time

Location: Indore

Preference: Male

Summary/Objective:

We are looking for a detail-oriented HR Admin to join our team. The HR Admin will primarily handle administrative tasks to ensure the smooth operation of our office. The ideal candidate will be highly organized, efficient, and able to handle multiple tasks simultaneously.

Responsibilities/Duties:

Admin Tasks:

·        Manage office supplies and inventory, placing orders when necessary.

·        Coordinate maintenance of office equipment and facilities.

·        Handle incoming and outgoing correspondence, including emails, phone calls, and mail.

·        Serve as the point of contact for office-related inquiries and issues.

·        Schedule and coordinate meetings with the director, prepare agendas, meeting minutes.

·        Maintain relationships with vendors and handle vendor-related issues.

·        Make follow-up calls as needed to vendors, clients, and other stakeholders.

·        Supervise and manage housekeeping staff to ensure cleanliness and maintenance of office premises.

·        Schedule and assign tasks to housekeeping staff.

·        Conduct regular inspections to ensure standards are met and address any issues promptly.

·        Occasionally visit the market to procure required supplies.

·        Visit Aunitji's house when required for specific tasks or responsibilities.

HR related Tasks:

·        Ensure compliance with all applicable laws and regulations.

·        Monitoring team’s daily /weekly/ monthly work record and up to date attendance register on daily basis.

·        Maintain each employee’s personal folder for records.

·        Check daily basis inbound and outbound register.

·      7+ years of professional experience in front-end development.

·      5+ years of hands-on experience with React.js and its ecosystem (Redux, Context API, Hooks, etc.)

·      Strong understanding of JavaScript (ES6+), HTML5, and CSS3.

·      Experience with RESTful APIs, GraphQL, and WebSocket integration.

·      Proficiency in modern build tools (Webpack, Vite, Babel, etc.).

·      Expertise in state management libraries (Redux, MobX) and React Query.

·      Solid understanding of UI/UX principles and responsive design.

·      Experience with testing frameworks (Jest, React Testing Library, Cypress, etc.).

·      Familiarity with modern CI/CD pipelines and version control tools (Git).

Hi,
We are hiring for the position of Technical Lead - Full Stack for one of our premium clients.

Skills: React JS, Node JS, Python, Golang, HTML, CSS, JavaScript, Angular, Typescript.

Location : Chennai

JOB DESCRIPTION :

- Strong analytical and problem-solving skills.

- Ability to work independently, learn quickly and be proactive.

- 10-14 years of hands-on experience working on Web Full Stack technologies, with at least 4-6 years of experience developing applications with/on React/NextJS, NoSQL, and REST APIs.

- Proficiency in JavaScript/TypeScript (ES6), NodeJS, HTML5, CSS3, CSS Preprocessors, Web-pack, Gulp.

- Client-side scripting and JavaScript frameworks - jQUery, ReactJS, Redux, Babel, JSX.

- Experience in designing high-performance REST APIs and associated data structures.

- Familiarity with developing microservices using containerization technologies such as docker, Kubernetes, etc.

- Working knowledge of git and using branches for development.

#Corporate Sales

8 to 10 years of experience in wholesale, sales or business development areas preferably with

A2P SMS - Responsible for developing, driving and managing sales activities to grow revenues and direct margin in the A2P SMS field that support and exceed forecasts.

- Excellent understanding of the A2P SMS ecosystem with industry relationships within Bulk SMS.

- Experience with Enterprise would be plus - Proven experience in managing Wholesale customers

- Excellent understanding of the A2P SMS ecosystem with industry relationships within Bulk SMS.

- Handles day-to-day sales & buying activities with strong sales focus on specific destinations.

- Assuring Revenue Growth from assigned accounts on SMS A2P market

- Providing sales related support to assigned accounts

- Finding new opportunities, closing new deals for increasing SMS A2P traffic

- Handles day-to-day sales & buying activities with strong sales focus on specific destinations

- Day-to-day communication with clients, ensuring customers' satisfaction

- Ensures organizational alignment with customer needs and desires to optimize bilateral relationship.

- Strong analytical skills with proven experience in negotiation and deal closing

Experience: -

Minimum 5 years of experience in the SMS A2P/P2P and SMS trading environment.

- International experience with Aggregator and Mobile Operators - Strong communication, negotiations and influencing skills

- Ability to work independently and in a team as well

- Energetic, target driven, initiative-taker and highly motivated

- Must be able to handle multiple clients or requirements in parallel. Please note that the job location is Delhi and there is no work from Home

Aadrila Technologies Pvt Ltd. is the largest data, analytics, automation, and decisioning solution provider to financial intuitions, catering to the entire customer lifecycle from onboarding to diligence. Aadrila Technologies provides solutions that enable systemic fraud prevention, risk management, compliance, and automation through superior data engineering and deep tech (NLP and Deep Learning) applications. In the B2B SaaS market, Aadrila Technologies Pvt. Ltd. is an undisputed leader. Based in Mumbai, Andheri, it has ~90% market share in the motor insurance underwriting data providers market.

Senior Software Engineer 4-6yrs of work exp

As a Senior Software Engineer at AADRILA TECHNOLOGIES PVT LTD, you will be responsible for designing, developing, and deploying high-quality API solutions. You will collaborate with cross-functional teams to build innovative and performant applications.

Responsibilities:

- Write reusable, testable, and efficient code.

- Design and implement low-latency, high-availability, and performant RESTful APIs.

- Implement security and data protection measures.

- Integrate data storage solutions into software systems.

- Develop, test, tune for performance, and deploy web services.

- Collaborate with the product team to build innovative, robust, and user-friendly features

Requirements:

Must-Haves:

- Excellent analytical and problem-solving skills.

- Proven experience in the software development lifecycle.

- Solid coding experience in Python.

- Good understanding of Object-Oriented Concepts and Design Patterns.

- Knowledge of Amazon Web Services (AWS) APIs deployment and management.

- Experience working with Multithreading/Multiprocessing.

- Good working knowledge of programming in a Linux environment.

- Acquaintance with Web Stacks and RESTful APIs.

- Experience in best code deployment practices.

Highly Desired:

- Experience with NoSQL databases like MongoDB.

- Familiarity with AWS Serverless Stack (API Gateway, Lambda, SQS, Cloudwatch etc.)

- Familiarity with infrastructure as code tools (serverless and Terraform).

Experience and Qualification:

- Minimum of 3+ years of relevant experience.

- Bachelor's or Master's degree in Computer Science, Computer Engineering, or Information Technology.

Join our dynamic team and work in a challenging environment where you will have the opportunity to make a significant impact. AADRILA TECHNOLOGIES PVT LTD offers competitive compensation, professional development opportunities, and a collaborative work culture. Apply now and be part of our innovative software engineering team.

Role: Sales Executive / Business Development Executive

To sell digital transformation solutions to corporates.

Responsibilities

 To achieve targets

 Identify and expand business to corporates.

 Learn new technologies, understand, and position the same to corporates.

 Account mapping and relationship building

Qualifications / Skills

 Any Management studies

Other Competence

 Selling skills

 Negotiating skills

 Good communication skills