customer support representative

 Location: Hybrid/ Remote

Openings: 2

Experience: 5–12 Years

Qualification: Bachelor’s or Master’s in Computer Science or a related technical field

Key Responsibilities

Architect & Design:

• Provide technical and architectural direction for complex frontend solutions,ensuring alignment with enterprise standards and best practices.
• Conduct design and code reviews to maintain high-quality, reusable, and scalable frontend interfaces for enterprise applications.
• Collaborate with cross-functional teams to define and enforce UI/UX design guidelines, accessibility standards, and performance benchmarks.
• Identify and address potential security vulnerabilities in frontend implementations, ensuring compliance with security and data privacy requirements.

Development & Debugging:

• Write clean, maintainable, and efficient frontend code.
• Debug and troubleshoot code to ensure robust, high-performing applications.
• Develop reusable frontend libraries that can be leveraged across multiple projects.

AI Awareness (Preferred):

• Understand AI/ML fundamentals and how they can enhance frontend applications.
• Collaborate with teams integrating AI-based features into chat applications.

Collaboration & Reporting:

• Work closely with cross-functional teams to align on architecture and deliverables.
• Regularly report progress, identify risks, and propose mitigation strategies.

Quality Assurance:

• Implement unit tests and end-to-end tests to ensure code quality.
• Participate in code reviews and enforce best practices.

Required Skills 

• 5-10 years of experience architecting and developing cloud-based global applications in a public cloud environment (AWS, Azure, or GCP).
• Strong hands-on expertise in frontend technologies: JavaScript, HTML5, CSS3
• Proficiency with Modern frameworks like React, Angular, or Node.js
• Backend familiarity with Java, Spring Boot (or similar technologies).
• Experience developing real-world, at-scale products.
• General knowledge of cloud platforms (AWS, Azure, or GCP) and their structure, use, and capabilities.
• Strong problem-solving, debugging, and performance optimization skills.

We are looking for experienced PHP / Senior PHP Developer to join our web development projects. As a PHP Developer, you will play a key role in writing clean and efficient PHP code, following industry best practices and collaborating with the creative team. Your expertise and problem-solving skills will contribute to the success of our software development process.

Responsibilities:

• Write backend code and develop efficient PHP modules.
• Solve complex performance problems and address architectural issues.
• Integrate and combine data storage solutions.
• Contribute to all phases of the software development lifecycle.
• Troubleshoot and resolve issues as they arise.
• Collaborate effectively across different time zones using tools like GitHub, video conferences, and documents.
• Familiarity with common third-party APIs such as Google, Facebook, eBay, etc.
• Utilize version control tools and work with relational databases.
• Proficiency in HTML, CSS, JavaScript, and AJAX.
• Demonstrate strong problem-solving skills and attention to detail.
• Display a keen interest in learning new tools, languages, and workflows.

Requirements:

• B.Tech / MCA/ M.Tech/ Msc IT.
• Minimum of 5+ years of experience.
• Wordpress experience is a plus point
• Strong knowledge of PHP programming language and related frameworks such as Laravel, Symfony, or CodeIgniter.
• Proficiency in HTML, CSS, JavaScript, and jQuery.
• Experience working with databases like MySQL, PostgreSQL, or MongoDB.
• Familiarity with version control systems, preferably Git.
• Understanding of object-oriented programming (OOP) principles.
• Strong problem-solving skills and ability to work independently as well as in a team environment.

Must have good knowledge of GST Act and expertise in excel and tally

Should have experience in dealing with GST department

Should have experience in handling GST audit

Preparation of data for filing of GSTR 1 & GSTR 3B

Role: Taxation Executive

Industry Type: Accounting / Auditing

Department: Finance & Accounting

Employment Type: Full Time, Permanent

Role Category: Accounting & Taxation

What we need from you

• You will bring very strong consulting skills, are customer focused and know how to navigate through tough project situations
• You are highly motivated, creative in your approach to technical problems and love all things about Data!
• You spend a significant amount of time to keep your technical skills updated and are constantly looking for the next big data challenge
• You will be a key contributor to our growth and our customer’s success
• You will bring both broad and deep knowledge in Efficient Java (JSP, Servlet) Developer and going forward build the ability to architect a solution by mapping a customer business challenges
• You are resourceful and confident under pressure
• Willingness to travel as needed to customer sites

Competencies:

• Relevant experience on using tools like JSP, Servlet for web applications
• MVC frame works - Struts or Spring
• Web services- SOAP and REST WebLogic, Hibernate
• Middleware technologies MQ OSB.
• Web/App Servers: Tomcat or WebLogic or JBoss
• Experience using Angular, Micro Services using Spring, jersey, Swagger
• Good knowledge of Backend and Front-end technologies
• Good knowledge of Core Java, J2EE, Ajax, Spring, Java Script, jQuery, HTML
• Good knowledge of any RDBMS database like SQL Server, Oracle, MySQL & Cluster set-up, performance benchmarking, client-side API evaluation, knowledge of various deployment strategies
• Strong knowledge with Core JAVA concepts – Exception handling, Multi-threading, Collection, String, OOPS etc…
• Advanced understanding of Windows and Linux based operating systems
• Mainly 3-4 months hands on with reverse engineering and old legacy solutions to new modern applications
• Working knowledge using REST, HTTP, TCP, SCTP protocols
• Hands-on with JAVA frameworks such as – Thread Pool Executor, Object Pooling, Logging (Log4j preferred), XML/JSON handling

Education Criteria:

• Preferred BE degree in CS, E&C, E&E
• Proficient being a J2EE Developer (courses or project done) and data analytics skills
• Flexible to work on any projects assigned

Note: Terms & Conditions

• This opportunity will be work from office

• Good experience in teamwork
• Should be work in agile methodology
• Everyday task update to team leader
• Master into research and development task for some major function
• Developer should have to be updated with latest technology

Technical

• Understanding of Application life cycle
• Knowledge of Programming language Dart
• Knowledge of Native Programming language Kotlin/Java and Swift/Objective-C
• knowledge and experience of Flutter and Dart SDK
• knowledge of Bloc coding structure or any other professional coding structure
• knowledge and experience of project version control [Git]
• Networking library like http and dio
• Local storage library like floor or moor
• Crashlytics and Analytics using Firebase
• Firebase push notification or any other
• Familiar with Google APIs. [Google Maps, Mapbox]
• Knowledge of OOPs and Dart/Flutter coding standard
• Must have experience into android and ios performance and optimize technique
• Must have knowledge of latest operating system for Android and iOS

Who We are

At e6data (https://e6x.io/">https://e6data.io) we’re building core algorithms that makes querying 25 - 200X more performant (i.e. faster and/or cheaper) than every other analytics platform in the world. This results in billions of dollars of value unlocked across faster analytics, savings on compute / infra, and new use cases becoming possible.

Our core team has 100+ years of combined experience and 10+ patents across diverse but complementary disciplines like real time databases, time series databases, SQL OLAP engines, distributed computing platforms, stream processing, and log analytics. Two of the founding team are second time founders with past exits.

We are passionate about solving the deepest and most important problems in computer science, and believe in making our technology available to customers regardless of their location, size, or budget. Our vision is for e6data to power every analytical workload in the world - regardless of deployment scenario (cloud, on-premise, edge), across every use case (end user queries, ETL / data pipelines), and every latency requirement (batch, streaming / real time).

What you'll do?

• Write awesome code
• The focus will be on performance of our data platform
• Identify tactical and long-term product improvements (could be code, script, etc.)
• Responsible for Planning and executing Metadata and Governance tool supports
• Build our internal Data Platform using exdata
• Adding scalable functionality to the system for new features like UDF's, sql functions etc

What are we looking for?

• Worked with Python for a minimum of 2 years
• Well versed with Django REST framework
• Knowledge of document based data stores like MongoDB
• Strong team player
• A passion for continuous learning and growth (both at a personal and team level)
• Experience (or enjoys) working in a startup will be an added advantage

Responsibilities:

• Develop, implement, and maintain production timelines across multiple teams
• Translate product’s strategy into detailed requirements for prototype construction and final product development
• Analyze consumer needs, current market trends, and potential partnerships from an ROI
• Outline the product vision, product strategy, and product roadmap
• Assess current competitor offerings, seeking opportunities for differentiation
• Appraise new product ideas and strategize appropriate to-market plans
• Ensure that user story content and prioritization is aligned to the larger strategic objective
• Recommend the scope of present and future product lines by reviewing product specifications and appraising adjustments
• Provide information for management by preparing product sales forecasts and reports
• Meet regularly with key customer-facing teams to collect and analyze user feedback to shape new product ideas and user requirements.
• Help in the creation and maintenance of bona fide product documentation
• Work with development leads so that product requirements are understood and built accordingly
• Work within a software development methodology like AGILE
• Coordinate product releases with marketing, sales, and development teams
• Provide product training and technical expertise
• Work with the leadership team in planning the product roadmap.
• Be the product owner driving our strategic product and technology vision on the platform side of products 

Requirement:

• 3+ years of experience as a Technical Products Manager in a software company.
• Has deep knowledge of every stage of the product life-cycle -- introduction, growth, maturity, and decline -- and understands how it affects development adjustments.
• Critical thinker & problem solver
• Familiarity in the AGILE development framework will be preferable.
• Strong understanding of cutting-edge tools and technologies for frontend and backend development
• Data-oriented, have exceptional analytical skills
• Experience working with the development teams directly will be a plus
• Has the ability to set priorities and resolve issues and set realistic product development goals
• Should be able to communicate technical solutions to both internal and external audiences
• Understand industry flow and trends
• Has the ability to evaluate key metrics to optimize performance
• Demonstrated track record managing successful product development from feature definition to project deployment
• Work with product management analytics tools
• A people-friendly person with extraordinary organizational and leadership skills

• Identify & document the Scope of Work (SOW), objectives and any assumptions.
• Prepare cost estimates for manpower + materials, and ensure we are charging accurately for our projects.
• Develop a detailed project plan, and monitor progress using appropriate systems, tools and techniques.
• Establish and maintain relationships with third parties/vendors.
• Seek opportunities for improvement and suggest new projects.

• Ensure availability of all the tools and resources before initiating a project.
• Prepare and maintain timelines for the effective tracking and completion of the project.
• Delegate to internal resources and vendors effectively, and track progress ensuring the project runs on schedule.
• Coordinate with all the internal and external stakeholders for information, approvals, resolving issues, status updates, answering queries etc. While maintaining transparent communication.

• Maintain timesheet logs for all the resources.
• Create and maintain comprehensive project documentation, plans and reports.
• Ensure standards and requirements are met through conducting quality assurance tests.
• Analyze and Highlight potential risks or malfunctions and act proactively to resolve issues ensuring the project stays on time and on budget.

• YEARS OF RELEVANT EXPERIENCE- 5+ Years of relevant experience managing Digital / IT Projects.
• EDUCATION AND CERTIFICATIONS** - We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Business, Digital Marketing, Computer Science or other relevant fields is a plus. Additional Project Management certifications like PMP/ PMI / PRINCE2 are highly desired.
• SOFTWARE AND APPLICATIONS- Tech-savvy with good knowledge of MS Office, and strong experience with project management software like Jira, MS Projects, Click Up, Asana, Wrike, Basecamp etc.

• Excellent communication (verbal & written), interpersonal and consulting skills
• Ability to manage multiple teams and projects simultaneously
• Excellent organization and time management skills
• Ability to meet targets and deadlines.
• Quick thinking, problem solving skills
• Detail-oriented
• Budget management
• Confident, pleasant personality, ambitious, self-motivated.

• Prior experience with one or more of the following:
  1. Enterprise technology teams
  2. Technology consulting
  3. A pre-sales or post-sales role
• Experience working on client facing engagements.
• Engineering experience with strong understanding of software engineering fundamentals and ability to pick up new technology stacks.
• Creative problem-solving skills.
• Ability to think strategically and co-create long term vision for Hasura deployments with enterprise team leads and executives.
• Very good written & spoken communication skills in English.
• For positions in the US: Willingness to travel within the US (and occasionally abroad). All expenses will be covered.

• Prior experience in a developer tools company.
• Experience working with any of the following technologies:
  1. GraphQL
  2. Docker
  3. Kubernetes
  4. Postgres
  5. Frontend frameworks such as React, Angular, Javascript
• Experience with any of the following:
  1. Setting up and maintaining CI/CD pipelines
  2. Setting up and maintaining test suites
  3. Setting up and managing infrastructure
  4. Database admin