customer support representative

Key Responsibilities:

• Rewrite existing APIs in NodeJS.
• Remodel the APIs into Micro services-based architecture.
• Implement a caching layer wherever possible.
• Optimize the API for high performance and scalability.
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

1. At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
2. Excellent hands-on experience using MySQL or any other SQL Database.
3. Good knowledge of MongoDB or any other NoSQL Database.
4. Good knowledge of Redis, its data types, and their use cases.
5. Experience with graph-based databases like GraphQL and Neo4j.
6. Experience developing and deploying REST APIs.
7. Good knowledge of Unit Testing and available Test Frameworks.
8. Good understanding of advanced JS libraries and frameworks.
9. Experience with Web sockets, Service Workers, and Web Push Notifications.
10. Familiar with NodeJS profiling tools.
11. Proficient understanding of code versioning tools such as Git.
12. Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
13. Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
14. Experience building a large-scale social or location-based app.

Key Responsibilities:

Full-Stack Development:

• Engage in end-to-end development activities, from requirements gathering to deployment, ensuring high-quality deliverables.
• Perform hands-on development using a mix of technologies including Angular 13+, Java / Springboot, Fast API, and SQL.
• Collaborate with cross-functional teams to integrate front-end interfaces with back-end services and databases.

Team Leadership & Collaboration:

• o Work closely with the Tech Lead / Solution Architect and Product Manager to help design and implement scalable and robust solutions leveraging Angular 13+, Java / Springboot, Microservices, Fast API, Java Reactive Programming, and SQL.
• Assist in driving the architectural vision, ensuring alignment with business goals and provide technical guidance, participate in code reviews, and ensure adherence to best practices and coding standards.
• Evaluate and recommend technologies and tools to optimize system performance, security, and reliability.

Databases & Data Management:

• Demonstrate expertise in working with databases such as MongoDB, PostgreSQL, Azure Blob Storage, Neo4j (GraphDB is a plus), and Azure CosmosDB.
• Design efficient database schemas, optimize query performance, and ensure data integrity and security.

Cloud Platform & Infrastructure:

• Proficiency in Microsoft Azure, including the deployment, management, and optimization of cloud-based solutions.
• Experience with containerization, orchestration, and Kubernetes Lens for managing containerized applications.

Tools & Collaboration:

• Utilize tools such as GitHub for version control, JIRA for project management, Confluence for documentation, Keycloak for identity and access management, and other relevant tools to streamline development and collaboration processes.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 5+ years of hands-on experience in full-stack development.
• Strong expertise in Angular 13+, Java / Springboot, Microservices, Fast API, Java Reactive Programming, SQL.
• Proven experience with databases including MongoDB, PostgreSQL, Azure Blob Storage, and Azure CosmosDB.
• Strong communication and collaboration skills.
• Experience with Agile development methodologies.
• Understanding of the Microsoft Azure cloud platform and associated services.
• Relevant certifications (e.g., Azure / AWS Certifications etc.;) are a plus.

Key Responsibilities:

• Minimum of 7+ years of experience in IT sales.
• Develop and execute sales strategies to generate new business opportunities and expand client base within the US staffing market.
• Identify and target potential clients through proactive prospecting, networking, and cold-calling efforts.
• Build and nurture strong relationships with key decision-makers and stakeholders at client organizations.
• Understand client staffing needs, requirements, and challenges to provide tailored workforce solutions.
• Collaborate with internal recruitment teams to align staffing solutions with client demands and expectations.
• Prepare and deliver compelling sales presentations, proposals, and pitches to prospective clients.
• Negotiate contract terms, pricing, and service agreements to ensure mutually beneficial outcomes.
• Monitor market trends, competitor activities, and industry developments to identify opportunities for growth and differentiation.
• Maintain accurate and up-to-date records of sales activities, client interactions, and revenue forecasts using CRM systems.
• Meet or exceed sales targets, quotas, and KPIs established by the company.

Qualifications:

• Bachelor's degree in Business Administration, Sales, Marketing, or related field.
• Proven track record of success in B2B sales, preferably within the US staffing or recruitment industry.
• Strong understanding of the US staffing market, including industry trends, client needs, and competitor landscape.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced, target-driven environment.
• Proficiency in CRM software and Microsoft Office suite.
• Willingness to travel as needed.

Our requirements for consultants include 

- Impeccable communication skills, sales background in Ed-tech or education. 

- Availability to join immediately or within 30 days of offer release.

- proof of incentive/salary slips and minimum 3 referrals from past organizations.

 - The role requires working from the office in Gurgaon, with a 6-day workweek and 9 hours daily from 10 am to 7 pm, with only Sunday off.

What you need to have:

• Graduate from a good design school with 3 to 7 Years of graphic design experience
• Experience in E-commerce/ Consumer Electronics/ FMCG industry preferred
• Knowledge in Adobe Creative Suite (Photoshop/ Illustrator/ InDesign/ 2d Techniques)
• Experience in Motion Graphics and Video Editing is a plus
• Hands on experience in Adobe Premier Pro + After Effects
• Strong presentation, communication, organizational and time-management skills
• Start-up/ early-stage experience
• Ability to work in an entrepreneurial, hands-on and adaptive environment  

• Creating cost effective, scalable, agile processes that can cater to increased production requirements
• Creating and executing the production plan
• Collaborating closely with the Business Analyst(s) and the Merchandiser(s) for the same
• Ensuring that the manufactured apparels (both inhouse and at vendor site) meet the quality benchmarks
• Bringing in more robust quality measures to the entire production process
• Motivating and upskilling his teams and ensuring smooth communication and collaboration at all times
• Ensuring complete and timely handoffs amongst teams to ensure the manufacturing is as per plan
• Ensuring that the vendors are able to fulfill the manufacturing requirements on time and that there are no delays on their front because of capacity issues
• Creating stringent processes related to vendor allocation and follow ups to ensure timely delivery
• Partnering with internal teams such as Merchandisers, Technology, Finance, HR, Legal etc
• Ensuring that the processes and their interface with technology stays updated with changing times
• Submitting production cost estimates and ensuring the Purchasing Orders are issued on time
• Ensuring cost optimization and ensuring strong fiscal controls are in place across the production process
• Driving a strong execution culture within his team so as to ensure that delivery is as per the production planned/ launch plan
• Communicating terms and conditions applicable to all external partners related to Production and ensuring adherence to the same
• Introducing best practices to the organization

Desired Candidate Profile

• 10+ years of relevant experience (preferable)
• Planning skills
• Strong excel skills
• Understanding of block prints and supplier/vendor networks- Should also come with his/her own network in place
• Cost cutting abilities
• Strong process orientation and inclination for documentation
• Customer FIRST Mindset
• Good communication Skills (Fluency in English is not a mandate)
• Strong Interpersonal Skills
• Stakeholder management and people management skills
• Vendor Management
• Strong prioritization and organising skills
• Ability to get work done through others
• Ability to multitask
• Prior experience as an Operations/ Production Manager for a manufacturing concern preferably in an ecommerce set up
• Experience in handling large internal teams as well as a large vendor network

21N78E Creative Labs is looking for Visualizers.

• Work with all the Marketing and Client teams to create effective client communication, develop innovative products, enabling client acquisition and customer delight.

• Responsible for conceptualizing, strategizing and visualizing concepts and designing for a variety of products and clients in the following areas.
o Advertising – Mainline and Digital
o Social media
o Outdoor
o Audio Visuals
o UI Design
o Corporate Communication

• Strong Design skills | Proficient in Adobe Creative Suite | Working Knowledge of Motion Graphics software’s (Adobe Premiere & After Effects) | Clear grasp of social media formats

We are looking for a full-time Content Writer with excellent English writing skills. The work will entail writing product descriptions, website content, material for emailers & social media and developing company profile with appropriate information. The content will be used for apparel & clothing products and health & wellness products.

Freshers with excellent English writing skills are welcome to apply.

 Responsibilities and Duties

• Able to come up with catchy liners to catch viewers’ attention
• Write clear and concise information for use in company and brand profiles
• Provide and update content for the website as needed
• Come up with theme content to be used in social media and emailers
• Proofread content before publication through various company channels

Qualifications and Skills

•  Excellent English writing skills (A Must, with good command over English Grammar)
• Master’s Degree/Diploma in Journalism, Mass Communication, English or Creative Writing
• Creative bent of mind

Experience:

• Freshers and experienced, both are welcome to apply

• Delivering complete front end applications
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML, and CSS
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services