customer support representative

About Astra:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 9300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview:

As a back-end engineer you will be responsible for developing and maintaining the platform/dashboard backend. This would involve developing & maintaining RESTful services for vulnerability management, scan orchestration, inventory management and platform features such as on-boarding, trust centers, certificates, payment integrations, vulnerability ingestion, authentication etc. 

You should have a strong background in backend programming (Symfony preferred, or Laravel) and have experience with an event driven, async & distributed architecture. 

During the first 6 months of your role, you will be involved in the 0->1 journey of two of our upcoming products in our platform along with the respective product owners.

Love solving hard problems? Want to build high impact products rooted in first principles? Is coding your poetry? Join us in shaping the future of cyber security.

Roles & Responsibilities

• Design, develop, and maintain backend services and APIs using Symfony PHP framework. What you create is also what you own.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Collaborate with scanner teams to orchestrate scans, ingest vulnerabilities, configure scanners etc.
• Write clean, well-documented, and efficient code.
• Optimize and refactor existing code to improve performance and reliability.
• Implement security and data protection measures.
• Triage, troubleshoot and upgrade existing systems.
• Ship code to production multiple times a day/week.
• Ensure timely delivery of the features.
• Test your own features, and write test cases for continuous automated testing.
• Participate in code reviews and contribute to best practices and standards.

What we are looking for:

• 3 years experience in a similar role or similar working experience.
• Strong background in PHP backend programming. Symfony preferred, or Laravel.
• Strong understanding of software architecture principles and design patterns.
• Experience with an event driven (subscribers/listeners), async (MessageHandlers & job queues) & distributed (load-balanced) architecture.
• Experience with PostgreSQL database and data modeling.
• Understanding of concepts such as Dependency Injection, ORM, data validation, error handling etc.
• Experience with Docker, Kubernetes, GitHub Actions (good to have).
• Experience with Agile methodologies.
• Excellent problem-solving skills and the ability to think strategically about technical solutions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional remote teams.
• Demonstrated track record of delivering high-quality software products on schedule.
• Knowledge of industry best practices in software development, security, and compliance.
• Knowledge of application & infrastructure security - helps you stand out. 

What We offer:

• Adrenalin rush of being a part of a fast-growing company, and working on hard problems that matter.
• Fully remote, agile working environment.
• Good engineering culture with full ownership in design, development, release lifecycle.
• A wholesome opportunity where you get to build things from scratch, improve and ship code to production in hours, not weeks.
• Holistic understanding of SaaS and enterprise security business.
• Experience with the security side of things.
• Annual trips to beaches or mountains (next one is to Wayanad).
• Open and supportive culture.
• Health insurance & other benefits for you and your spouse. Maternity benefits included.

Job Description
We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

Responsibilities
	Translate designs and wireframes into high quality code
	Design, build, and maintain high performance, reusable, and reliable Java code
	Ensure the best possible performance, quality, and responsiveness of the application
	Identify and correct bottlenecks and fix bugs
	Help maintain code quality, organization, and automatization
Skills
	Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
	Familiarity with RESTful APIs to connect Android applications to back-end services
	Strong knowledge of Android UI design principles, patterns, and best practices
	Experience with offline storage, threading, and performance tuning
	Ability to design applications around natural user interfaces, such as “touch”
	Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
	Knowledge of the open-source Android ecosystem and the libraries available for common tasks
	Ability to understand business requirements and translate them into technical requirements
	Familiarity with cloud message APIs and push notifications
	A knack for benchmarking and optimization
	Understanding of Google’s Android design principles and interface guidelines
	Proficient understanding of code versioning tools, such as Git
	Familiarity with continuous integration

1.     Significant experience of working in front-end web development
2.     Extensive programming experience in HTML5, CSS3, SASS or LESS, and Bootstrap, Foundation or Materialize
3.     Angular Material, Chart Libraries(D3, Leaflet, Amchart etc).
4.     Solid understanding and development experience in Angular
5.     Experience with Typescript
6.     Experience with tools like Redux, Webpack, Angular CLI and/or Gulp
7.     Experience consuming REST APIs

Job Summary

• Candidates must have knowledge of converting PSD/Figma/Xd into HTML(WordPress) with custom bootstrap coded.
• Must have knowledge of WordPress page builders like Elementor, DIVI, Beaver Builder or Visual Composer and able to customize WordPress plugins if needed.

• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
• Experience designing and developing responsive design websites.

• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.
• Ability to convert comprehensive layouts and wireframes into working HTML pages.

• Strong understanding of PHP back-end development

Key Skills
Wordpress, WooCommerce. Elementor, PSD/Figma/Xd to HTML, Bootstrap

• Explain specific services to consumers.
• Explain different customizable features.
• Represent and promote the organization with services at in-home product presentations, showrooms as required.
• Determine seasonal trends and adjust as needed.

About the company:

Tathastu, the next-generation innovation labs is Future Group’s initiative to provide a new-age retail experience - combining the physical with digital and enhancing it with data. We are creating next-generation consumer interactions by combining AI/ML, Data Science, and emerging technologies with consumer platforms.

The E-Commerce vertical under Tathastu has developed online consumer platforms for Future Group’s portfolio of retail brands -Easy day, Big Bazaar, Central, Brand factory, aLL, Clarks, Coverstory. Backed by our network of offline stores we have built a new retail platform that merges our Online & Offline retail streams. We use data to power all our decisions across our products and build internal tools to help us scale our impact with a small closely-knit team.

Our widespread store network, robust logistics, and technology capabilities have made it possible to launch a ‘2-Hour Delivery Promise’ on every product across fashion, food, FMCG, and home products for orders placed online through the Big Bazaar mobile app and portal. This makes Big Bazaar the first retailer in the country to offer instant home delivery on almost every consumer product ordered online.

Location: Bangalore or Mumbai-based candidates.   

Role & Responsibility:

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Requirement:

• 3-5 year of experience in Android app development
• BS/MS degree in Computer Science, Engineering or a related subject
• Should be passionate about the code you write
• Good understanding of Android jetpack libraries and internals
• Good experience on java 
• Knowledge of kotlin is a plus
• Good Knowledge of MVVM, MVP, Dagger, Observables, Livedata, Retrofit, Glide, OkHttp
• Understanding in Unit Testing will be a plus
• Proven software development experience and Android skills development
• Proven working experience in Android app development and
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.

Skills Required for Back-End (NodeJS) JR Developer (2-4 Yrs) /Sr Developer (4-8 Yrs) /Lead Developer (8-10 Yrs) /Architect (10-12 Yrs):

• Must: Strong experience and understanding of NodeJS and JavaScript Programming, Good at Native Cloud or AWS
• Good knowledge of MongoDB or any other NoSQL Database, Redis, Elasticsearch, etc.
• Good understanding of scalable computing systems, software architecture, data structures, and algorithms.
• Experience working with AWS or other cloud providers
• Experience in service-oriented and/or microservice architectures
• Good to have knowledge with stream processing applications, Event-driven Architecture, Identity management (OAuth) - Not Mandatory
• Good knowledge of Redis, its data types, and their use cases along with a server-side framework
• Experience developing and deploying REST APIs.
• Good to have an understanding of low-level Kafka inner workings and partitioning schemes - Not Mandatory

Responsibilities:

• Design, build, review and evolve durable, highly scalable event-driven infrastructure
• Architect and lead the development of backend services.
• Work with REST APIs and integrating them with our software platform
• Develop front end capabilities such as dashboards, visualizations, features
• Work on building best performance UI features and linking with backend
• Integrate all the front end features with a backend pipeline 
• Integrate our AI models with the platform pipeline 
• Work on bug fixing and improving application performance 
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Own new initiatives, Debug production issues
• Help define the way we work in the future including coding and design standards
• Work effectively in an agile development process
• Research cutting edge technology that can be applied to accelerate business growth
• Be the communication bridge be product owners and development teams