customer support representative

In this role, you will be responsible for supporting people and processes to ensure projects are delivered as per scope, budget and timelines.

This role includes developing detailed project plan and comprehensive project documentation, managing the project team, project resources and their availability, measuring the performance, tracking progress and communicating project status to client and internal stakeholders.

You will be a reliable and crucial team member who can anticipate client needs.

As a Project Manager, you will be the point of contact for all the stakeholders from initiation to closure and will be responsible to lead the team that is responsible for achieving the project objectives. You will work towards balancing the competing constraints on the project with the team and resources available.You will report the project status to client and internal stakeholders and escalate issues as needed. You will perform risk management to identify and mitigate risks and maintain a strong advocacy within your spheres of influence.

QUALIFICATIONS:

• Project Manager with 7+ years experience: Including minimum 3 years of IT (Mobile/Web) project management experience.
• Experience in Agile methodology.
• Must have handled SDLC projects as Project Manager

What will you need to be successful in this role?

• Handle a portfolio of projects and clients in parallel and across geographies.
• Develop an execution plan for projects and people in the team.
• Maintain strong relationships with product delivery, the sales team, client and account managers
• Expertise in project estimation, planning, tracking, scope control, risk and issues management as well as status reporting

Good to have:

• Technical experience in Azure, AWS, Android, iOS, .Net
• PMP/Prince 2 certification
• Jira project management tool and strong working knowledge of Microsoft Office

COMPETENCIES:

• Strong commitment to professional client service excellence
• Excellent communication (written, verbal and presentation), persuasive and negotiating skills
• Encourage, motivate, and mentor team members
• Proactive can do and can think the approach to the job

ROLES & RESPONSIBILITIES 

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Ensure lightweight and highly responsive app
• Extending the features as per requirement
• Write expressive code that is clear enough to compensate for simple documentation
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

REQUIREMENTS

• BS/MS degree in Computer Science, Engineering or a related subject
• Proven software development experience and Android skills development
• Proven working experience in Android app development and
• Have published at least one original Android app
• Experience with Android SDK, design principles, patterns, c,c++ and best practices
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Experience in using git preferably with github or bitbucket
• Familiarity with Google Maps API, push notifications, firebase, Dart,SMS gateways and Payment gateways
• Solid understanding of the full mobile development life cycle.

Experience: 4+ years

JOB TYPE: Full-time

JOB LOCATION: Lower Parel, Mumbai

Company Description

Tayana Solutions is a leading ERP service provider based in Bhopal. We specialize in offering customized ERP solutions and establishing long-term relationships with our clients. As a gold-certified Acumatica partner, we provide top-notch customer support and consulting services. Our team of engineers stays updated with the latest technology trends to develop solutions that meet our clients' needs.

Role Description

This is a full-time on-site role for a Recruiter. The Recruiter will be responsible for full-life cycle recruiting, hiring, and recruiting. They will also be involved in various recruitment activities and will communicate with candidates and hiring managers.

Qualifications

Experience in full-life cycle recruiting, technical and non-technical recruiting, and hiring

Experience Required: 2 to 5 Years of experience

Budget for the profile: 1 to 3 LPA

Strong communication and interpersonal skills

Ability to build and maintain relationships with candidates and hiring managers

Excellent organizational and time management skills

Experience in the IT industry is a plus

Bachelor's degree in Human Resources, Business Administration, or related field

Office Location: Lalita Nagar, Kolar Road, IN front of Amra Villa Bhopal

Industry

Information Technology & Services

Employment Type

Full-time

Responsibilities

·  You are responsible for various dimensions of testing (functional/non-functional), ensuring quality experiences to our customers.

·  With your extensive technical expertise and judgment, you are an integrated part of the software development team and define, document, analyze, perform and automate tests for products.

·  You will identify functional /non-functional issues and come up with creative resolutions from test automation.

·  You are responsible for adhering to best QA Automation practices and improving the quality of the products continuously.

·  You are responsible for creating reliability that enables and validates high quality releases at a fast place.

·  You are responsible for creating and executing automation scripts on multiple platforms on Desktop, Mobile-Web and devices (iOS and Android app).

·  Collaborating with QA Analysts and Software Developers to develop solutions.

·  Experience with Agile Scrum process.

Desired Skills:

·  You should have a strong technical background, be detailed driven and have excellent problem-solving abilities.

·  Strong coding skills and OOD/OOP knowledge.

·  You should have around 2 -5 years of experience in test automation of Web/Mobile either.

·  You should have exposure to distributed systems or web applications/mobile applications.

·  Strong understanding of various testing cycles and release activities.

·  You should have working knowledge with one or more functional tools.

·  You must be aware of frameworks like Page Object Model, Funtional object model.. etc.

·  Good to have working knowledge on performance testing and API testing tools like jmeter, Postman and Rest-assured.

·  Experience participating of setup of test automation as part of CI/CD pipelines.

·  Proficiency in programming languages in Java.

·  You should have strong experience in Selenium, appium, rest-assured.

Qualifications

·  Bachelor's degree in CS/IT/EC/ or a any Related field.

·  Previous experience as a test automation engineer (at least 2 year as SDET)

·  Excellent mathematical and problem-solving skills.

·  Highly accurate and detail-oriented.

JOB OVERVIEW:

We are looking for a Back-End Web Engineer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database along with ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. A basic understanding of front-end technologies is therefore necessary as well.

As a Back-End Developer, you’ll work closely with our engineers to ensure system consistency and enhance user experience. You should have excellent programming skills and a passion for developing and maintaining functional and stable web applications or improving the existing ones to meet our company’s needs.

WHAT YOU WILL DO:

• Execute a full software development lifecycle (SDLC)
• Develop flowcharts, layouts, and documentation to identify requirements and solutions
• Write well-designed, testable, reusable code and libraries for future use
• Optimize the application for maximum speed and scalability
• Implement security and data protection
• Produce specifications and determine operational feasibility
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems
• Deploy programs and evaluate user feedback
• Comply with project plans and industry standards
• Ensure software is updated with latest features
• Should be able to handle a Team of 3-4 Java Engineers

REQUIRED SKILLS & QUALIFICATIONS:

• 8+ years of Software Engineering or Software Development experience, preferably in a related field.
• Good knowledge of Core Java (Minimum Version 8)
• J2EE with a good understanding of Servlets and JSP
• Experience in Spring Modules – Spring IOC and AOP, Spring Boot (version 2 plus), JDBC
• Expertise in design and development of various web and enterprise – level applications using Java/J2EE technologies such as Spring, Hibernate, Rest services.
• Web Services (including SOAP, XML, XML Schema, JSON, and REST)
• Tools required: Maven,Eclipse, Github, and Swagger
• Good knowledge of SQL and Redis (NOSql)
• Ability to document requirements and specifications
• Proven work experience as a Software Engineer or Software Developer
• Ability to develop software in Java or any other OOPS languages
• Excellent knowledge of relational databases, SQL and ORM technologies (JPA2, Hibernate)
• Experience in developing Web Applications using at least one popular Web Framework (Spring)
• Experience with test-driven development
• Proficiency in software engineering tools

PREFERRED SKILLS & QUALIFICATIONS:

• A Bachelor’s Degree in Computer Science, Software Engineering, or other related fields.

REPORTING: This position will report to the Technical Head.

EMPLOYMENT TYPE: Full-Time

LOCATION: Remote (Pan India) & In-Office – Jaipur, India

SHIFT TIMINGS: UK Shift

Summer - 1:30pm-10:30pm IST

Winter    - 2:30pm-11:30pm IST

Job Description

We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)

Skillsets required

1. Full-stack PHP Developer
2. Backend in Core PHP with API integration experience
3.  Must have good US experience
4. HTML5
5. CSS3
6. Angular JavaScript
7. Oops

• You will be proficient in Agile methodologies of Software Development especially SCRUM.
• You will be able to successfully maintain discipline as informed by your seniors.
• You will regularly attend stand-ups and project discussions.
• You will be proficient in full stack dot net development especially web technologies.
• You will have an intermediate level skill set in web development using .net technology.
• You will have a fair understanding of the testing cycle to improve the quality of the software being developed.
• You will assist in writing software requirements documentation.
• You will assist your seniors in doing business analysis on live projects.
• You will assist in doing software testing as and when required.
• You will attend regular training sessions conducted by your seniors.
• You will strive towards writing better code which is more efficient and is also maintainable. 
• You will be proficient in team communication via the official channels such as email, project tracking tools, slack etc.