customer support representative

We are looking for an experienced and results-driven Franchise Sales Manager to lead our franchise expansion across multiple cities in India. The role involves extensive client interaction, legal documentation, and operational oversight.  

Key Responsibilities:

- Drive franchise sales and onboard new franchise partners across India.  

- Present the franchise model and conduct multiple meetings to close deals.  

- Handle end-to-end legal documentation and ensure timely agreement signings.  

- Manage complete setup of franchise stores, ensuring seamless execution.  

- Build strong relationships with franchise partners and guide them on ROI and break-even strategies.  

- Collaborate with the marketing team to align franchise sales efforts with promotional activities.  

- Provide regular progress reports to the Chief Executive Officer.  

- Travel frequently to meet clients, conduct site visits, and oversee franchise operations.  

Qualifications & Skills:

- Proven experience in franchise sales or a similar role.  

- Strong understanding of franchise models, ROI, and break-even analysis.  

- Excellent communication, negotiation, and relationship-building skills.  

- Proficiency in handling legal documentation and agreements.  

- Ability to work under pressure and achieve sales targets.  

- Willingness to travel extensively.  

- Strong organizational and project management abilities.  

JD as below

Skills

• Strong with Dotntecore/Dotnet

• Strong knowledge and understanding of Azure functions

• Expert knowledge with C#

• Strong with SQL database

• Angular (Good to have)

Key Accountability;

• Performs implementation of high level design and specifications.

• Develops low level design, class diagrams, flow charts.

• Performs Unit testing of individually developed components and fix errors, if any

• Assist in preparation of design, technical reference & operational documentation, packaging document in collaboration with the Lead.

• Strives for technology innovation in terms of exploring new and efficient ways of writing code

• Is responsible for writing simple, reusable code by following coding standards

• Ensure proper documentation of implementation and reviews.

• Ensure timely follow ups and escalations with leads with respect to any process gaps/risks/impediments.

• Review and analyze requirements, specifications, and technical design documents, providing timely feedback
• Develop detailed, comprehensive, and well-structured test plans and test cases
• Prioritize and plan testing activities
• Should have a basic idea of automated testing
• Identify and report issues found, then verify that issues are resolved
• Perform regression testing
• Should be able to handle ticketing system and concerned stakeholders for reported bugs.

• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools, and processes
• Basic experience with automated testing tools
• Keen eye for detail and a commitment to excellence
• Be willing to help your teammates, share your knowledge with them, and learn from them
• Be open to receiving constructive feedback and turning it into process improvements

• 1-3 years of graphic design experience
• Strong portfolio of work over a wide range of creative projects
• Have knowledge of layouts, graphic fundamentals, typography, color theory, web limitations, etc.
• Familiarity with design software and technologies (such as Illustrator, Photoshop, InDesign, Figma, etc.)
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus            

Hi ,

Looking for Smart & Passionate Recruiter for our Organization for Corporate Hiring!!!

Qualification: Any Graduate or Pursuing Graduate.

Experience: Fresher -2 years

Walk in drive : Saturday 9.30 AM to 2.00 PM 
 

Job Description: Role as Recruiter

Roles and Responsibilities:

• Handling & routing End-to-End Recruitment from initiating the recruitment process to streamlining overall operations.
• Identify client needs on every requirement with quick response time.
• Understanding the skill set required by our Corporate clients.
• Sourcing potential candidate for required skill set through various Job Portals like naukri, LinkedIn, monster, times jobs etc., existing database, internal and external references.
• Conducting the preliminary interviews and briefing the candidates regarding the job profile, salary package and Organization, etc.
• Screening the candidates & forward their resumes for suitable positions based on the client’s requirements.
• Once shortlisted, scheduling the Interview, follow up and co-ordination towards clients.
• Handling on boarding process to ensure the joining formalities are carried out smoothly.
• Maintain candidate database and generate reports from time to time.

Job Description:

• Individual Contributor role reporting to Business Development Manager.
• Minimum 1 year of experience from B2B Presales/ Sales/ Business Development/ Customer Service with upselling involved.
• Communication should be above average in both Oral and written with emphasis on vocabulary.
• Should be from international focused companies/teams. Domestic also can be considered if communication is excellent.

            Involving Business Development activities for US market

• B2B sales experience (US Market)
• Build and maintain strong client relationships
• Lead Generation
• Cold calling
• Outbound sales experience
• Hard core sale
• Pre- sales / Online Marketing/ Email Marketing