
As a Website Development Executive – Support Side, you will play a key role in maintaining and supporting websites post-launch. This includes managing website updates, resolving support tickets, developing and integrating chatbot functionalities, and coordinating with clients and internal teams to ensure smooth operation and timely resolution of issues.
Your primary duties will include:
● Monitor and manage website support tasks post-launch, ensuring timely resolution of issues and updates.
● Attend client calls, including occasional night-time calls based on US time zones, to gather feedback and clarify requests.
● Implement content and design changes across various CMS platforms (e.g., WordPress, Webflow).
● Develop and configure chatbots for client websites, ensuring smooth user experience and alignment with business goals.
● Collaborate with design, tech, and SEO teams to address cross-functional support needs.
● Perform routine website maintenance, content updates, page optimization, and bug fixes.
● Test website functionality, responsiveness, and design consistency before and after updates.
● Contribute suggestions to improve internal CMS tools and workflows.
● Maintain proper documentation for all updates, configurations, and client communications.
● Proactively follow up on open tickets and ensure client satisfaction with completed tasks.
Requirements:
● Bachelor's degree (Any Field), Web Design, or related field.
● Proven experience in website operations, maintenance, or technical support, with a strong understanding of web technologies and protocols.
● Working knowledge of website CMS platforms like WordPress and Webflow.
● Understanding of chatbot flows and ability to configure basic chatbot logic.
● Willingness to attend late evening/night calls as required for clients.
● Detail-oriented with strong troubleshooting and problem-solving skills.
● Eagerness to learn, adapt to new tools, and contribute ideas for continuous improvement.
● Excellent problem-solving skills and attention to detail, with the ability to diagnose and troubleshoot technical issues effectively.
● Strong communication and interpersonal skills, with the ability to liaise with clients and internal teams to address their needs and requirements.
● Experience with SEO principles, analytics tools, and performance optimization techniques is a plus.

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What You will do
● Create beautiful software experiences for our customers using design thinking, lean and agile methodology.
● Design and develop software products from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.
● Work in a dynamic, collaborative, transparent, non-hierarchical culture.
● Help to grow the next generation of developers and have a positive impact on the industry.
Basic Qualifications
● Experience: 8+ years.
● Engineering Degree in Computer Science OR Equivalent.
● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.
● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)
● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc.
● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills.
● Must have experience in technical architecture and design , code reviews and mentoring junior developers.
● Should have experience in stakeholder management and work along with architects as and when necessary to lead the project.
Nice to have Qualifications
● Product engineering and customer-centric mindset.
● Great OOP skills, including design patterns.
● Experience with devops, continuous integration & deployment.
● Exposure to big data technologies, Machine Learning and NLP will be a plus.
Benefits
● Competitive salary.
● Work from anywhere.
● Reimbursements for remote work set up.
● Insurance (including a top up insurance for COVID).
● Free Access to Online learning libraries such as O'reilly or equivalent Location Remote - work from anywhere
Responsibilities:
● Responding promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate and timely information is provided.
● Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans.
● Handling customer complaints and concerns in a professional manner, working diligently to resolve issues and provide satisfactory solutions.
● Maintaining a comprehensive understanding of Bookwater products, services, and technology, enabling you to effectively address customer inquiries and concerns.
● Collaborating with other departments to address customer needs and continuously improve the overall customer experience.
● Monitoring and analyzing customer feedback to identify trends and areas for improvement, contributing to the enhancement of our services.
● Assisting in the development and implementation of customer service policies and procedures to ensure consistency and excellence in our service delivery.
● Actively participating in ongoing training and development opportunities to stay updated with industry best practices and enhance your job performance.
● Contributing to a positive and inclusive work environment, fostering a culture of teamwork and collaboration.
Responsibilities
Design, code, test and manage various applications
Collaborate with the engineering team and product team to establish the best products
Follow outlined standards of quality related to code and systems
Qualifications
Bachelor's degree in Computer Science or relevant field
2+ years of experience working with .NET C#
Experience developing web-based & desktop based applications in C#, HTML, JavaScript, VBScript/ASP, or .NET
Experience working with MS SQL Server and MySQL Knowledge of practices and procedures for full software design life cycle
Experience working in an agile development environment
Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
- Designing, implementing, and maintaining .NET applications working within a team
- Working quickly to implement features with a focus on quality code
- Providing technical guidance for more junior developers
- Supporting QA and deployment efforts
What you need to have:
- Graduate or Diploma in Computers
- Good knowledge of Web forms, MVC, bootstrap, javascript, windows application, crystal reports
- Good in writing SQL, GIT
- Knowledge of .net core 3.1 or above
- Banking/ NBFC/ Financial Institution backgroud will be a plus
Candidate Requirements
- Strong expertise with HTML, CSS, and writing cross-browser compatible code
- Good understanding of AJAX and JavaScript Dom manipulation Techniques
- Experience with RESTful services
- Experience in JavaScript build tools like grunt or gulp
- Expert in Angular, TypeScript, Angular Material and Server Side Rendering (SSR)
- Hand on and implements complex Angular applications, directives, controllers, services and components, create the same from scratch
- Experience in Third Party integrations like Payment Gateway, Facebook, Gmail and any other Google APIs
- Knowledge of state management tools such, NgRx, Redux
Job Description
- Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis
- Writing tested and documented JavaScript, HTML and CSS
- Make design and technical decisions for Angular projects
- Ensuring high performance
- 3-10 years experience
- Strong React, TypeScript, JavaScript
- Experience with NextJS and Material UI
- Experience with popular React.js workflows (such as Flux or Redux)
- Demonstrated mastery of HTML, CSS & JavaScript (ES6+)
- Good understanding of HTML, CSS, Javascript, jQuery, Bootstrap3/4, JSON & AJAX.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
Backend server development & support with Node, JavaScript, JSON, REST, NoSQL, Cloud Native technologies like Docker & Registry, Kubernetes & Helm
- Skilled in data structures, algorithms, modularization, OOP, microservices, and design patterns
- Skilled in coding best practices using containers, packaging (npm, yarn), agility (with Git, Jira), unit testing (JEST), CI/CD (Jenkins), debugging, and ensuring high productivity & quality
- Exposure to security (OIDC/JWT, RBAC, monitoring, auditing)
- Good with learning, problem solving & innovation
KaiOS is a mobile operating system for smart feature phones that stormed the scene to become the 3rd largest mobile OS globally (2nd in India ahead of iOS). We are on 100M+ devices in 100+ countries. We recently closed a Series B round with Cathay Innovation, Google and TCL.
What we are looking for:
- BE/B-Tech in Computer Science or related discipline
- 3+ years of overall commercial DevOps / infrastructure experience, cross-functional delivery-focused agile environment; previous experience as a software engineer and ability to see into and reason about the internals of an application a major plus
- Extensive experience designing, delivering and operating highly scalable resilient mission-critical backend services serving millions of users; experience operating and evolving multi-regional services a major plus
- Strong engineering skills; proficiency in programming languages
- Experience in Infrastructure-as-code tools, for example Terraform, CloudFormation
- Proven ability to execute on a technical and product roadmap
- Extensive experience with iterative development and delivery
- Extensive experience with observability for operating robust distributed systems – instrumentation, log shipping, alerting, etc.
- Extensive experience with test and deployment automation, CI / CD
- Extensive experience with infrastructure-as-code and tooling, such as Terraform
- Extensive experience with AWS, including services such as ECS, Lambda, DynamoDB, Kinesis, EMR, Redshift, Elasticsearch, RDS, CloudWatch, CloudFront, IAM, etc.
- Strong knowledge of backend and web technology; infrastructure experience with at-scale modern data technology a major plus
- Deep expertise in server-side security concerns and best practices
- Fluency with at least one programming language. We mainly use Golang, Python and JavaScript so far
- Outstanding analytical thinking, problem solving skills and attention to detail
- Excellent verbal and written communication skills
Requirements
Designation: DevOps Engineer
Location: Bangalore OR Hongkong
Experience: 4 to 7 Years
Notice period: 30 days or Less
Responsibilities & Key Result Areas :
- Design, Develop Native Mobile, Web and Cordova based mobile applications using iOS
- Adopts and implements best practices in native mobile app development, keeps an open eye for the changes in the technology and adopts them swiftly
- Develop software according to Project Standards. Works on continuous improvement of such standards.
- Fine Tune Standards, Guidelines and Architecture
- Participate in the validation/acceptance phase of the product cycle ensuring the fine-tuning necessary to finalize the product.
- Support the end-user in the Production phase by debugging existing software solutions in response to Problem Tracking Records (PTR) and Change Requests (CR) issued from Product Management or Product Definition
- Provide the necessary knowledge Sharing and supporting junior staff members & Do the Code review
- Take ownership for the Product / Module and ensure the complete delivery till production environment
- Identify the new area's of technical improvements on mobile and provide necessary support to get those ideas/improvements in the product.
Competencies Technical / Functional and Managerial :
- Sound knowledge and Working experience on ioS development and sound knowledge on Swift & Objective C.
- Sound knowledge of Automated unit testing in iOS is mandatory
- Very strong experience on UI & iOS Standards & Guidelines & Process
- Developed / Participated in Developing Framework / Reusable components, Designed the Architecture of the Mobile Solutions
- Strong analytical & problem-solving skills
- Good communication & Leadership skills
- Ability to work individually / in a team and get the product successfully deliver
- Experience in Mobile Web / Hybrid App development is an advantage
- Knowledge of Android is a plus
- Good MVC knowledge (both client-side and server), js frameworks like angular and exposure to MEAP is a plus
- Open mindset, ability to adapt the changes in the technology & market









