
As a Website Development Executive – Support Side, you will play a key role in maintaining and supporting websites post-launch. This includes managing website updates, resolving support tickets, developing and integrating chatbot functionalities, and coordinating with clients and internal teams to ensure smooth operation and timely resolution of issues.
Your primary duties will include:
● Monitor and manage website support tasks post-launch, ensuring timely resolution of issues and updates.
● Attend client calls, including occasional night-time calls based on US time zones, to gather feedback and clarify requests.
● Implement content and design changes across various CMS platforms (e.g., WordPress, Webflow).
● Develop and configure chatbots for client websites, ensuring smooth user experience and alignment with business goals.
● Collaborate with design, tech, and SEO teams to address cross-functional support needs.
● Perform routine website maintenance, content updates, page optimization, and bug fixes.
● Test website functionality, responsiveness, and design consistency before and after updates.
● Contribute suggestions to improve internal CMS tools and workflows.
● Maintain proper documentation for all updates, configurations, and client communications.
● Proactively follow up on open tickets and ensure client satisfaction with completed tasks.
Requirements:
● Bachelor's degree (Any Field), Web Design, or related field.
● Proven experience in website operations, maintenance, or technical support, with a strong understanding of web technologies and protocols.
● Working knowledge of website CMS platforms like WordPress and Webflow.
● Understanding of chatbot flows and ability to configure basic chatbot logic.
● Willingness to attend late evening/night calls as required for clients.
● Detail-oriented with strong troubleshooting and problem-solving skills.
● Eagerness to learn, adapt to new tools, and contribute ideas for continuous improvement.
● Excellent problem-solving skills and attention to detail, with the ability to diagnose and troubleshoot technical issues effectively.
● Strong communication and interpersonal skills, with the ability to liaise with clients and internal teams to address their needs and requirements.
● Experience with SEO principles, analytics tools, and performance optimization techniques is a plus.

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Requirements
We are seeking an experienced OIC Lead to drive and manage B2B technical integrations and ensure seamless connectivity across enterprise applications. The role requires strong expertise in Oracle Integration Cloud (OIC), SOA, and related integration platforms, with the ability to collaborate effectively with stakeholders and lead integration initiatives.
Key Responsibilities
- Lead the design, development, testing, and support of enterprise application integrations using OIC, SOA, SOACS, and MFT.
- Oversee end-to-end B2B integration processes, including EDI and cloud-based integrations.
- Collaborate with cross-functional teams, including business stakeholders, technical teams, and 3rd party vendors, to deliver integration solutions.
- Provide technical leadership and best practices for ERP integration across platforms such as Oracle Cloud ERP and SAP.
- Apply domain expertise in business processes such as Procure-to-Pay, Order-to- Cash, logistics, procurement, and supply chain.
- Identify opportunities for process improvement, implement automation, and enhance integration efficiency.
- Qualifications
- Minimum 5+ years of professional experience, with at least 3+ years in enterprise- scale integration environments.
- Strong proficiency in integration platforms: Oracle SOA, SOACS, OIC, and MFT.
- Solid knowledge of communication protocols (FTP, SFTP, AS2) and data formats
- (XML, XML schemas).
- Experience in SDLC methodologies and project management within integration projects.
- Strong problem-solving, analytical, and troubleshooting skills.
- Familiarity with cloud integration services, API management platforms, and hybrid
- integration models is highly desirable.
- Proven ability to lead integration projects and mentor team members.
Writing, editing and proofreading website content.
- Write Articles, Blogs, Social media, Forum and other SEO best practices.
- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.
- Understanding of Web publishing requirements.
- Experience in creating content for the web and growing a social audience.
- Editorial mindset with an ability to predict audience preferences.
- Expertise in social media platforms.
- Collaborate with multiple teams to develop compelling content plans.
- Ability to deliver high-quality documentation paying attention to details.
- Basic Knowledge of technical terminologies.
- Excellent communication skills in English both written and spoken.
Who we are
At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 2,700 Criteos collaborates to develop an open and inclusive environment. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We work together to achieve our goals, push boundaries, and share successes. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising.
About the role
(This is a full remote work opportunity.)
We are seeking a highly motivated Technical Solutions Specialist to grow our South APAC team, with solid experience or deep interest in the Ad Tech industry and a real passion for helping clients achieve their marketing goals.
The ideal candidate has extensive experience in mobile app development,usage or customization. The person must thrive in a start-up environment, eager to deliver consistently in an evolving product landscape.
This is an amazing opportunity to join the world’s leading performance display advertising company.
What You'll Do
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Understanding of Criteo products’ integration flows from a technical and sales perspective
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Work with the internal stakeholders in Criteo to understand client business objectives
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Providing feedback to our internal and/or client’s engineering team
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Be responsible and have ownership for the designed end to end solution’s projects
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Work in a fast-paced innovative environment and be cool under pressure
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Thrive when confronted with complex problems that require innovative solutions
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Act as a Subject matter expert on App related queries
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Leverages technical knowledge of products to meet customer needs
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Participate with the wider global team to improve and develop new tools and processes.
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Play a leading role in the testing and deployment phases of new products and customized Solutions for our app business.
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Proactive development of tools and solutions that will have an impact on our campaign performance or set up to support the growth of our South APAC team
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Provide guidance to other team members on areas of expertise
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Identify bugs, report them and work close to our internal teams for resolution
Who You Are
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Engineering background with a computer science related degree
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Fluent in spoken & written English
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Experience with ad technology is a strong advantage, though not mandatory
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Experience in developing or reviewing/debugging code for mobile apps, ideally on both iOS and Android
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Experience with development and/or debugging MMP partner SDK's like AppsFlyer, Branch etc. will be a big plus
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Other web programming languages is a plus (JavaScript, HTML, …)
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Strong interpersonal and communication skills across all levels of interlocutors
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Ability to work on multiple projects at once, prioritize and execute a large number of tasks, and resolve issues quickly
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Proactivity associated to a “can do” way of working
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Problem solving and a positive attitude in a fast-paced environment
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Autonomous personality and interested in taking initiatives and lead on projects
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Team spirit oriented, sharing best practices and open to train other team members
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Attention to detail to act as a consultant and be reactive in front of any potential situations
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Passion for new media, internet trends and continual learning
At Criteo, we believe the future is wide open when it includes everyone. We are committed to creating an environment where all Criteos feel a sense of belonging. We nourish our diversity by listening to all cultures within Criteo - and there are many. We are proud to be a global team and conscious that it takes people with different perspectives, thoughts and cultures to succeed. We want you to come as you are so we can succeed together.
- Liaise with fellow developers.
- Designing and implementing microservices which use the spring boot framework.
- Working in compliance with the full Software Development Life Cycle.
- Connecting microservices to interact with databases.
- Understanding of how streaming technologies work such as Kafka.
- Identifying and finding solutions to bugs.
- Ensure you've written adequate test cases to verify design requirements are being met.
- Create well written documentation for the individual microservices.
- You'd have to set up your own shop, work with design customers to find generalizable use cases, and build them out.
- Ability to collaborate with cross-functional teams to build and ship new features
- At least 2-5 years of experience
- Predictive Analytics – Machine Learning Algorithms, Logistics & Linear Regression, Decision Tree, Clustering.
- Exploratory Data Analysis – Data Preparation, Data Exploration, and Data Visualization.
- Analytics Tools – R, Python, SQL, Power BI, MS Excel.
Summary:
Smart Joules is looking for a Chief Technology Officer (CTO) to drive the evolution of our technology platform (DeJoule) to make continuous energy optimization simple and profitable at scale. DeJoule is designed on the latest IOT and web technologies to continuously identify and correct for hidden inefficiencies in dynamic energy systems such as air conditioning and compressed air. It 1) collects data in real time from buildings and factories, 2) analyses real time and historical data using heuristic and machine learning algorithms to find hidden energy inefficiencies and optimum set points, and 3) continuously adjusts (controls) set points of various equipment installed in buildings and factories to minimize energy use. We are looking to build new capabilities in data-driven intelligence, user delight, universal compatibility and continuous optimization through full automation.
You will engage deeply with Smart Joules’ leadership and management team and customers to connect our software and its capabilities to our mission. The technology we build together will save 30% or more of the energy consumed in India’s most prominent buildings and factories that stand today and are yet to be built, and will displace the largest multi-nationals as the highest selling automation product in the Indian and other developing markets.
If you are passionate about stopping climate change, a believer in collaborative and multi-disciplinary innovation, capable of building and leading young and passionate technology teams, an expert in IoT and ready to commit yourself wholeheartedly to build the company that will manage the largest number of Joules in India by 2025, we’d like to meet you.
Overall Responsibilities:
- Build DeJoule into a product that can outcompete any other globally on automatic and continuous performance optimization at scale, user engagement and cost.
- Recruit, motivate, train and lead India’s #1 energy tech team.
- Strengthen the company culture around innovation and excellence so that DeJoule consistently remains ahead of the pack.
- Develop the company’s image as a global leader in the digital energy transition.
The Right Candidate:
- Is ready and hungry to work on the defining project of their professional career.
- Is able to cite specific experiences from their personal life and professional career where they have demonstrate that they have the ability to make tough decisions, to fight and win.
- Has 7+ years of experience building IOT & cloud technology platforms with mastery in System Design and Architecture, Database Administration, Data Structuring and Algorithms, Javascript frameworks (Angular.js, Node.js), AWS managed services (SNS,SQS, IoT core, Dynamo DB, Lambdas, Kinesis and others), Python and related technologies.
- Is humble and collaborative, with a deep-seated ambition to have a significant impact at a global scale.
- Has worked in a start-up or in start-up-like conditions with volatility, uncertainty, complexity and ambiguity.
About Smart Joules:
Smart Joules is India’s leading energy efficiency company on a mission to stop climate change by making continuous energy optimization simple and profitable at scalable for buildings and factories. We have pioneered the servitization model in the energy efficiency space in India and established leadership position in the healthcare industry with long-term projects in almost all states. Our clients are saving up to 70% in energy costs and have modernized their facilities with industry-leading technologies without making any up-front investments.
Led by an MIT/Berkeley Alumnus, an award-winning engineer from the Indian Navy, and a financial wizard, our team of 100+ professionals has a comprehensive set of capabilities spanning project development, design, financing, execution, cutting-edge IOT technologies, analytics and operations. We have won national and international awards, including recognition as a “Champion of Change” by the Prime Minister’s Office.
Our financial supporters include Asian Development Bank, Sangam Ventures, Max Ventures & Industries, Raintree Family Office, Echoing Green, Harvard University, TATA Trusts, David & Lucile Packard Foundation, TATA Cleantech Capital, Yes Bank, World Bank, SIDBI and some of India’s most prominent business families.
We like to work hard and play hard. Inspired by MIT’s motto “Mens et Manus”, we believe in using our minds and hands to develop and utilize technology for practical application. If you are curious to learn more about us, visit our LinkedIn page and the links we have posted.
Here we will provide 3 months of training.









