
As a Website Development Executive – Support Side, you will play a key role in maintaining and supporting websites post-launch. This includes managing website updates, resolving support tickets, developing and integrating chatbot functionalities, and coordinating with clients and internal teams to ensure smooth operation and timely resolution of issues.
Your primary duties will include:
● Monitor and manage website support tasks post-launch, ensuring timely resolution of issues and updates.
● Attend client calls, including occasional night-time calls based on US time zones, to gather feedback and clarify requests.
● Implement content and design changes across various CMS platforms (e.g., WordPress, Webflow).
● Develop and configure chatbots for client websites, ensuring smooth user experience and alignment with business goals.
● Collaborate with design, tech, and SEO teams to address cross-functional support needs.
● Perform routine website maintenance, content updates, page optimization, and bug fixes.
● Test website functionality, responsiveness, and design consistency before and after updates.
● Contribute suggestions to improve internal CMS tools and workflows.
● Maintain proper documentation for all updates, configurations, and client communications.
● Proactively follow up on open tickets and ensure client satisfaction with completed tasks.
Requirements:
● Bachelor's degree (Any Field), Web Design, or related field.
● Proven experience in website operations, maintenance, or technical support, with a strong understanding of web technologies and protocols.
● Working knowledge of website CMS platforms like WordPress and Webflow.
● Understanding of chatbot flows and ability to configure basic chatbot logic.
● Willingness to attend late evening/night calls as required for clients.
● Detail-oriented with strong troubleshooting and problem-solving skills.
● Eagerness to learn, adapt to new tools, and contribute ideas for continuous improvement.
● Excellent problem-solving skills and attention to detail, with the ability to diagnose and troubleshoot technical issues effectively.
● Strong communication and interpersonal skills, with the ability to liaise with clients and internal teams to address their needs and requirements.
● Experience with SEO principles, analytics tools, and performance optimization techniques is a plus.

Similar jobs
BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support.
Responsibilities:
Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.
Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle.
Set objectives, monitor team performance, and ensure work is completed on time and to required standards.
Oversee the delivery of preventative and corrective maintenance services for BMS systems.
Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.
Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.
Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.
Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.
Conduct regular client meetings and reviews to ensure satisfaction with the service provided.
Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.
Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.
Maintain accurate records of maintenance activities, service reports, and equipment performance.
Generate regular reports for clients and management on system status, service outcomes, and energy usage.
Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.
Assist with the development and management of the BMS service department's budget.
Ensure that service operations are cost-effective and within the budget while maintaining high standards.
Identify areas for continuous improvement in BMS services and processes.
Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.
The Visual Architect is a visionary leader responsible for defining, evolving, and championing the overarching visual strategy and design language across all learning solutions. This role requires a profound understanding of learning objectives, business goals, and user experience, translating complex concepts into innovative, engaging, and scalable visual solutions and learning artefacts. The Visual Architect drives design excellence, leveraging storytelling and visual communication to ensure brand consistency and visual impact at the highest level within the learning ecosystem, significantly influencing learning strategies, including the integration of AR/VR, game mechanics, and gamification.
- Champion User-Centric Design: Define and enforce user-centric design principles throughout all stages of the design process, ensuring all visual solutions are optimized for the learner's experience and engagement.
- Incorporate Web Content Accessibility Guidelines (WCAG): Lead the development and implementation of design standards that fully comply with WCAG to ensure all learning artefacts are accessible to a diverse audience.
- Strategic Design Leadership for Learning: Define and articulate the long-term visual design strategy, architecture, and standards for complex learning programs/projects and organizational initiatives, aligning with pedagogical goals, business objectives, and emerging trends in digital learning.
- Conceptual Innovation & Learning Artifacts: Lead the ideation and development of groundbreaking visual concepts, translating abstract learning objectives and content into highly effective, engaging, and memorable visual experiences that manifest as compelling learning artifacts. Generate and evaluate multiple design solutions, pushing creative boundaries for learning content.
- Lead Augmented Reality (AR) and Virtual Reality (VR) and Emerging Technologies Design: Define and champion the strategic use AR/VR, and other immersive technologies to create groundbreaking and effective learning experiences.
- System-Level Design for Digital Learning: Architect comprehensive visual design systems, guidelines, and frameworks (e.g., design systems, brand guidelines, UI/UX patterns) that ensure consistency, scalability, and efficiency across diverse learning platforms and programs/projects.
- Advanced Visual Communication: Demonstrate mastery in all aspects of visual communication, including typography, color theory, imagery, iconography, layout, and composition, to convey complex information clearly, effectively, and aesthetically within learning content.
- Brand & Content Stewardship: Act as the ultimate guardian of brand consistency and visual identity for all learning artefacts, ensuring all design outputs adhere to the highest standards and evolve the brand's visual presence. Expertly manage and integrate content for maximum visual impact in learning artifacts.
- Immersive & Interactive Learning Design: Drive the adoption and integration of cutting-edge 2D/3D and immersive design principles to create highly interactive and engaging user experiences within learning environments, enriching learning artifacts.
- Cross-Functional Collaboration & Mentorship: Collaborate seamlessly with Learning Architects, ISDs, subject matter experts, engineers, product managers, and senior leadership, particularly on learning content development. Provide expert guidance and mentorship to senior multimedia designers and visual teams, fostering a culture of design excellence and innovation in creating learning solutions.
- Performance Management: Proactively manage the performance of visual design initiatives, including setting and monitoring Key Performance Indicators (KPIs), assessing the effectiveness of visual solutions and learning design, and driving continuous improvement based on outcomes.
- Stakeholder & Customer Management: Build and maintain strategic relationships with high-level internal and external stakeholders, providing constructive feedback and influencing design decisions at an executive level, especially concerning learning strategies and solutions.
- Team Management: Provide direct leadership and management to a team of designers, including hiring, performance reviews, professional development, and fostering a collaborative and high-performing team environment.
- Research & Development: Stay abreast of industry trends, emerging technologies, and best practices in visual design, learning experience design, and interactive media, integrating them into the design strategy.
- Master's degree in Graphic Design, Visual Arts, Interaction Design, Learning Technologies, or a closely related field.
- 10+ years of progressive experience in visual design, with a minimum of 5 years in a leadership, architectural, or principal design role specifically within digital products or learning content development.
- Exceptional portfolio demonstrating strategic thinking, conceptual innovation, and mastery of visual design principles across diverse, complex learning programs/projects.
- Proven expertise in defining and leading visual design strategies for enterprise-level initiatives.
- Extensive experience in developing and managing comprehensive design systems, style guides, and component libraries at scale.
- Expert command of industry-standard design software (e.g., Adobe Creative Suite, Figma, Sketch, 3D modeling/animation tools, advanced prototyping tools). AR/VR , AR/VR, game mechanics, and gamification elements into both macro and micro learning strategies
- Strong understanding of front-end technical capabilities and limitations (e.g., HTML, CSS, JavaScript) to ensure feasible and scalable design solutions.
- Demonstrated ability to translate complex information into compelling visual narratives for educational purposes.
- Advanced proficiency in user research methodologies, WCAG, usability testing, and data-driven design decision-making.
- Superior communication, presentation, and interpersonal skills, with a proven ability to influence and articulate design rationale to executive leadership and diverse stakeholders.
- Track record of mentoring and developing design talent.
- Deep understanding of AGILE methodologies and extensive experience working within a learning, educational technology, or complex content delivery environment.
Responsibilities
Data associates play a critical role and work on various data or content-focused projects across the organisation. The role is work from home, with a monthly in-person meet up with other team members in local region.
- Analyze large set of unstructured data, extract insights and store in data management systems.
- Research, gather, write informational news articles and stories
- Categorize entities based on a set of rules and gained knowledge and experience, dashboard information, and validation with proprietary algorithms and data-driven heuristics.
- Analyze the market (including competitors) and ensure a rich level of data quality across all products and platforms across.
- Complete ad hoc data retrieval and analysis using relational databases, Excel and other data management systems.
- Monitor existing metrics as well as develop and propose new metrics to make actionable intelligence available to business stakeholders.
- Support cross-functional teams on the day-to-day execution of projects and initiatives.
- Communicate insights to key stakeholders.
Requirements
- Preferred: Bachelors in Engineering or Science.
- GPA of 8+ or an overall score of 80%+.
- Location: Coimbatore / Remote
- Strong analytical and problem solving skills with focus on quality and detail orientation.
- Strong proficiency in English reading, written, communication.
- Strong work ethic and personal initiative, reliable self-starter that is capable of working with a high degree of autonomy.
- Ability to work across global cross-office teams and in a team environment.
- Excellent organizational and task management skills.
- Strong verbal and written communication skills with the ability to articulate results and issues to internal and client teams.
- Process management, improvement focus, and willingness to learn cutting edge tool and technology.
URGENT HIRING FOR VOICE PROCESS FOR PERMANENT WORK FROM HOME.
We have come up with the great opportunity for Startek.
Roles and Responsibilities
• Listen to customer's concerns, issues and question,.
• Maintain a positive attitude and calmly respond to customer's complaints.
• Prepare customer reports by gathering data collected during customer interactions.
• Resolve customer's concerns and answer customer's questions to your best ability.
• Refer issues and questions to managers if necessary.
• Attract potential customers by answering product and service questions and suggesting information about other products and services.
• Ensure customer satisfaction and provide professional support.
Desired Candidate Profile
• Only experienced candidate can apply
• Only Graduate candidate can apply.
• Minimum 6 months of experienced candidate can apply.
• Must be flexible with rotational shifts and week off no planned.
About the role:
We're looking for a seasoned backend specialist skilled in Adobe Experience Manager (AEM) and robust Java development. The role encompasses crafting and maintaining AEM templates, components, and integrations while upholding clean coding practices.
Responsibilities:
AEM Development & Maintenance:
- Develop and maintain AEM templates, components, and workflows.
- Collaborate with front-end teams to ensure seamless integration of web components into AEM.
- Implement and manage content structures within the AEM platform, including content types, taxonomies, and metadata.
Java Development:
- Write clean, scalable, and maintainable Java code to enhance the backend capabilities of AEM.
- Optimize performance of AEM instances, leveraging Java best practices and tools.
- Work with other Java-based tools and frameworks that integrate with the AEM ecosystem.
System Integration:
- Integrate AEM with other enterprise systems, databases, and third-party services using APIs, web services, or other methods.
- Ensure data consistency and reliability across integrations.
- Ensure backend solutions adhere to clean coding practices.
- Conduct and participate in regular code reviews to maintain code quality.
- Stay updated on the latest AEM patches and updates, and ensure timely application for security and performance.
Performance & Scalability:
- Monitor AEM backend performance and optimize as necessary to ensure smooth operation.
- Work with infrastructure teams on scaling solutions, ensuring the AEM platform can handle growth in traffic and content.
- 8 years’ experience in development, with atleast 4+ years in AEM
- Strong expertise in Java with a focus on backend development.
- Proven experience working with Adobe Experience Manager (AEM) and understanding of its architecture and components.
- Proficiency in developing and managing OSGi components and services, with an understanding of OSGi configurations, lifecycle, and modularity aspects.
- Deep knowledge of JCR standards, including experience with node structures, versioning, and query languages like XPath or SQL2.
- Experience with AEM built in and exgternal search engine
- Knowledge of clean coding practices and principles with a track record of applying them in past roles.
- Familiarity with RESTful services, and integration patterns with AEM.
- Strong understanding of version control systems, preferably Git.
- Knowledge of continuous integration and continuous deployment (CI/CD) pipelines and tools.
- Comfortable with server configurations, caching strategies, and optimizing AEM dispatcher setups.
- Knowledge of CDN.
- Maintain code quality through regular code reviews, unit testing, and following established best practices.
- Stay updated with the latest industry trends and incorporate them into projects as deemed fit.
- Good communication including written, diagrammatic, and oral to unwind complexities in solutions to technical and non-technical personnel.
- Strong analytical, critical thinking, and problem-solving skills.
- Keep up with the latest trends, be a disruptive thinker and have experience of driving cultural change in organizations.
- Passionate innovator.
- Self-motivated and capable of leading initiatives with little or no supervision.
- Flexible to meet changing requirements and priorities.
- Good inter-personal skills combined with willingness to listen and learn.
- Able to react positively under pressure to deliver solutions in a timely manner.
- Enjoy results-oriented and thought-provoking work with a strong desire to progress career.
- Able to work in a global, multi-cultural environment.
- Able to express compassion and have engineering empathy.
- Willing to travel as required by role, when needed.
Academic requirements
- Bachelor's Degree in Management Information Systems, Computer Science, or related computer engineering degree is preferred but relevant work experience and proven background is foremost.
Position : IOS Developer/ Sr. IOS developer
Experience: 4+years
Location : Guindy, chennai
Contact Person : Prema
Skills : Swift, Objective C and Oops concepts
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
As a ASM(Asst. Manager) Copier, you will be responsible for managing channel partners to influence order placements for paper in order to achieve respective area targets.
What you will do:
- Interacting with channel partners and their major end customers to solicit inputs for devising a product and price strategy to meet end user requirements
- Reviewing performance of channel partners – off take and order flow for ensuring achievement of monthly zonal targets
- Monitoring achievement of targets
- Implementing the sales strategy for the sale of product(s) in a specified area to increase turnover
- Monitoring achievement of sales targets for each CSC within the area
- Monitoring achievement of collection targets to reduce exposure to outstanding receivables
- Monitoring competitor activities in terms of their MOP, products, market share and production capacity for respective areas
- Interacting with quality/ R&D department for new product development basis customer feedback and competitor product portfolio
- Coordinating with CSC, production and dispatch teams for meeting customer order requirements within agreed timelines
- Ensuring timely payment and debt free transactions along with reconciliation of accounts
- Ensuring timely "C" Form submission and payout of performance incentives committed to channel partners
What you need to have:
- Prior experience in Channel Sales and Modern Trade
- Experience in Paper / Packaging / Publishing Industry preferred
Information Security Specialist
Notice Period: 45 days / Immediate Joining
Banyan Data Services (BDS) is a US-based data-focused Company that specializes in comprehensive data solutions and services, headquartered in San Jose, California, USA.
We are looking Information Security Specialist who has the expertise and deep knowledge of Information security regulations, compliance, and SIEM tools, and the ability to develop, describe and implement Security Baselines and Policies.
It's a once-in-a-lifetime opportunity to join our rocket ship startup run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges.
Key Qualifications
· Design, deploy, and support Information Security Solutions provided by BDS
· Assist clients to carry out the IT Risk Management assessment on both on-prem and cloud platforms
· Provide subject matter expertise on IT security compliances during the security audits to meet various security governances.
· Research and strategic analysis of existing, and evolving all IT and data security technologies
· Establish baselines to define required security controls for all infrastructure components and application stack
· Follow latest vulnerabilities and threats intelligence updates across a wide range of technologies and make recommendations for improvements in the security baselines.
· Overseeing security event monitoring, understand the impact, and coordinate remediation efforts
· Create and optimize the SIEM rules to adjust the specification of alerts in responding to incident follow up
· Must be able to work a flexible schedule during off-hours
Key Skills & Qualification
· Minimum of 4 years relevant work experience in information/cyber security, audit, and compliance
· Certifications in any of technical security specialty (e.g., CISA, CISSP, CISM)
· Experience in managing SIEM products like Arcsight, Qradar, Sumo Logic, RSA NetWitness Suite, ELK, Splunk
· Exposure of the security audit tools on public cloud platforms
· Solid understanding of the underlying LINUX/UNIX and Windows OS security architecture
· Certified Ethical Hacker would be a plus
· Handling of Security audits is a must
· Proven interpersonal skills while contributing to team effort by accomplishing related results
· Passion for learning new technologies and the ability to do so quickly.
http://www.banyandata.com" target="_blank">www.banyandata.com
Our backend(NodeJS+PHP) team is passionate about technology, and we love building scalable web solutions keeping performance in mind.We're looking for a full stack developer that has experience developing a variety of Web Apps using the PHP and NodeJS stack.
Role + Responsibilities:
- Work with the team to design, develop and support scalable applications
- Developing API’s(REST), designing the database schema and implement same in web frameworks like Laravel and Express along with ORM(including migration script and seeds data)
- Very good end-to-end debugging skills in PHP and NodejS stack.
- Write, test, and release production-ready code.
- Work with our DevOps team to ensure continuous deployments of our applications
Person Specification and Qualifications:
- Experience developing highly scalable services and APIs(in NodejS and PHP frameworks)
- Knowledge of data modelling and database performance using NoSQL/SQL
- Strong experience with PHP framework like Laravel(PHP) and JS frameworks like Express, and other Framework In nodeJS.
- Good knowledge in code versioning(git or svn)
- Good knowledge in html templating, javascript, html and css.
- Good experience with code deployment on server like ubuntu, linux.
- Knowledge of SDK integration(social media sdk like Facebook, google, etc and cloud services sdk like AWS and Azure)
- Familiarity developing SaaS applications in AWS/Azure cloud services.
- In-depth knowledge of designing and developing software in distributed architectures for multi-tier applications











