
As a Website Development Executive – Support Side, you will play a key role in maintaining and supporting websites post-launch. This includes managing website updates, resolving support tickets, developing and integrating chatbot functionalities, and coordinating with clients and internal teams to ensure smooth operation and timely resolution of issues.
Your primary duties will include:
● Monitor and manage website support tasks post-launch, ensuring timely resolution of issues and updates.
● Attend client calls, including occasional night-time calls based on US time zones, to gather feedback and clarify requests.
● Implement content and design changes across various CMS platforms (e.g., WordPress, Webflow).
● Develop and configure chatbots for client websites, ensuring smooth user experience and alignment with business goals.
● Collaborate with design, tech, and SEO teams to address cross-functional support needs.
● Perform routine website maintenance, content updates, page optimization, and bug fixes.
● Test website functionality, responsiveness, and design consistency before and after updates.
● Contribute suggestions to improve internal CMS tools and workflows.
● Maintain proper documentation for all updates, configurations, and client communications.
● Proactively follow up on open tickets and ensure client satisfaction with completed tasks.
Requirements:
● Bachelor's degree (Any Field), Web Design, or related field.
● Proven experience in website operations, maintenance, or technical support, with a strong understanding of web technologies and protocols.
● Working knowledge of website CMS platforms like WordPress and Webflow.
● Understanding of chatbot flows and ability to configure basic chatbot logic.
● Willingness to attend late evening/night calls as required for clients.
● Detail-oriented with strong troubleshooting and problem-solving skills.
● Eagerness to learn, adapt to new tools, and contribute ideas for continuous improvement.
● Excellent problem-solving skills and attention to detail, with the ability to diagnose and troubleshoot technical issues effectively.
● Strong communication and interpersonal skills, with the ability to liaise with clients and internal teams to address their needs and requirements.
● Experience with SEO principles, analytics tools, and performance optimization techniques is a plus.

Similar jobs
What is the role?
Expected to manage the product plan, engineering, and delivery of Xoxoday Plum. Plum is a rewarding and incentives infrastructure for businesses. It's a unified integrated suite of products to handle various rewarding use cases for consumers, sales, channel partners, and employees. 31% of the total tech team is aligned towards this product and comprises of 32 members within Plum Tech, Quality, Design, and Product management. The annual FY 2019-20 revenue for Plum was $ 40MN and is showing high growth potential this year as well. The product has a good mix of both domestic and international clientele and is expanding. The role will be based out of our head office in Bangalore, Karnataka however we are open to discuss the option of remote working with 25 - 50% travel.
Key Responsibilities
- Scope and lead technology with the right product and business metrics.
- Directly contribute to product development by writing code if required.
- Architect systems for scale and stability.
- Serve as a role model for our high engineering standards and bring consistency to the many codebases and processes you will encounter.
- Collaborate with stakeholders across disciplines like sales, customers, product, design, and customer success.
- Code reviews and feedback.
- Build simple solutions and designs over complex ones, and have a good intuition for what is lasting and scalable.
- Define a process for maintaining a healthy engineering culture ( Cadence for one-on-ones, meeting structures, HLDs, Best Practices In development, etc).
What are we looking for?
- Manage a senior tech team of more than 5 direct and 25 indirect developers.
- Should have experience in handling e-commerce applications at scale.
- Should have at least 7+ years of experience in software development, agile processes for international e-commerce businesses.
- Should be extremely hands-on, full-stack developer with modern architecture.
- Should exhibit skills to build a good engineering team and culture.
- Should be able to handle the chaos with product planning, prioritizing, customer-first approach.
- Technical proficiency
- JavaScript, SQL, NoSQL, PHP
- Frameworks like React, ReactNative, Node.js, GraphQL
- Databases technologies like ElasticSearch, Redis, MySql, Cassandra, MongoDB, Kafka
- Dev ops to manage and architect infra - AWS, CI/CD (Jenkins)
- System Architecture w.r.t Microservices, Cloud Development, DB Administration, Data Modeling
- Understanding of security principles and possible attacks and mitigate them.
Whom will you work with?
You will lead the Plum Engineering team and work in close conjunction with the Tech leads of Plum with some cross-functional stake with other products. You'll report to the co-founder directly.
What can you look for?
A wholesome opportunity in a fast-paced environment with scale, international flavour, backend, and frontend. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners, or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Key Responsibilities:
Execute manual test cases based on project requirements.
Identify, log, and track software defects using tools like JIRA or Bugzilla.
Assist in preparing test plans, test scenarios, and test data.
Work closely with developers and Project Manager to reproduce and resolve issues.
Perform functional, regression, and smoke testing.
Support the QA team in maintaining testing documentation and reports.
Learn and gradually contribute to automation testing (if applicable).
Required Skills and Qualifications:
Bachelor’s degree in Computer Science, IT, or related field.
1–2 years of experience in software testing .
Basic understanding of SDLC, STLC, and software testing concepts.
Familiarity with bug tracking tools (e.g., JIRA) and test management tools.
Strong attention to detail and analytical skills.
Good written and verbal communication.
Nice-to-Have (Preferred):
Exposure to automation tools like Selenium or Postman.
Knowledge of SQL and database queries.
Understanding of Agile / Scrum methodologies.
ISTQB Foundation certification or equivalent is a plus.
Personal Attributes:
Quick learner with a proactive attitude.
Team player with a focus on quality and continuous improvement.
Strong problem-solving and time-management skills.
Compensation:
Competitive salary and performance-based growth opportunities.
Strong investor analyst profile
Mandatory (Experience): Must have 5+ years of experience in Private Equity, AIFs, Investment Banking, Special Situations, or Family Office investing.
Mandatory (Tech Skills 1): Must have experience evaluating Indian companies by studying their financial statements, mutual funds, stock, future growth prospects, and overall investment attractiveness (Buy-side analysis)
Mandatory (Tech Skills 2): Must have experience evaluating Pre-IPO, Private Equity, Real Asset, and Distressed/Special Situation investments.
Mandatory (Tech Skills 3): Must have experience in managing end-end investment lifecycle from deal generation to closure.
Mandatory (Tech Skills 4): Must have strong financial modeling skills (LBO, DCF, scenario modelling)
Mandatory (Tech Skills 5): Must have created Investment Memoranda, Transaction Notes, and IC presentations.
Mandatory (Tech Skills 6): Must be proficient with valuation methods, credit analysis, asset-level cash flows.
Mandatory (Tech Skills 7): Must be familiar with any of these tools- Capital IQ, PitchBook, Venture Intelligence or Tracxn
Mandatory (Company): Preferably from PE funds, AIF Category II/III, IB, Special Situations funds.
Mandatory (Education): MBA (Finance), CA, CFA
- Handle incoming customer calls professionally and efficiently.
- Make outbound calls to follow up on customer inquiries or resolve issues.
- Provide accurate information about products or services to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Update customer information in the database during and after each call.
- Collaborate with other team members to address customer needs effectively.
- Meet or exceed individual and team performance targets.
- Follow communication scripts and guidelines to ensure consistency.
- Stay updated on product knowledge and industry trends.
- Escalate complex issues to the appropriate department or supervisor.
- Proven experience in a customer service or voice process role.
- Excellent verbal communication skills in English+ Hindi.
- Strong active listening and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills.
Job Description:
This is an exciting opportunity to come and lead growth for a fast scaling start-up and create meaningful impact in the education space. It will be a truly global experience in driving growth for company across all major geographies - United States, Latin America, Europe, Middle East & Asia Pacific. And also a chance to work with a very diverse and motivated team at the company.
You will be reporting to the COO and will be assisted in the role with a team of your own and cross functional teams such as sales, learning, product & design.
Your responsibilities will include:
Business insights
You will be the custodian for the generation of all insights be it market research, consumer
Insights or competitive landscape. These will be the power behind everything we do.
Growth
You will be responsible for defining our growth strategy, coordinating and executing growth
plans, and optimising our funnel to meet revenue targets. Our ambitions are big and so will be the scale of this role - from our current 25000+ educators to 60 million globally.
We've listed a few things you'll be responsible for below, but it will also be your call to
determine which of these we should spend resources on and which we should not.
• Identifying target geographies and schools for each business
• Planning marketing initiatives to generate leads, using below
• Content (key medium)
• Events (key medium)
• Partnerships
• Digital/Performance marketing
• Product marketing
• Website and other internal channels
• Email campaigns
• Programs such as referral and affiliate
• SEO
Brand
While the immediate focus will remain to grow the business, eventually you will also help build the company brand and lead key initiatives for it.
Is this someone that looks like you?
- A hands-on marketing leader who absolutely loves their craft
• Experience: 7-15 years experience in driving demand in the B2B SaaS space
• Have used content as a key medium for demand generation
• Have a good handle on product, digital and performance marketing
• Both right and left brained - can think of creative ideas and alongside crunch numbers
• An exceptional communicator and can distill complexity and jargon into simple messaging our customers will resonate with
• We deeply value building the right culture at company, and these are a few things that we look for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility
- Asp.Net Core
- Microservices
- An added advantage to a candidate who has familiarity with PostgreSQL / MySQL
Job Responsibilities
- Design, build and maintain software applications.
- Write well-designed, testable, efficient code by using best software development practices.
Roles and Responsibilities
- Developing new features and user interfaces from wireframe models
- Build pixel-perfect smooth UIs across both mobile platforms
- Ensuring the best performance and user experience of the application
- Fixing bugs and performance problems
- Writing clean, readable, and testable code
- Coordinating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions.
- Knowledge of native android and iOS development would be an added advantage
Desired Candidate Profile
- Experience with React Native mobile app development
- 2+ year of flutter development experience is recommended
- Experience in IOS preferred
- A strong Node and JavaScript background
- Must have built at least two Android and/or iOS apps with Flutter
- Understanding of the Agile development life-cycle
- Translating UI/UX designs into code
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Strong understanding of design patterns over and above MVP, MVVM, and MVC
- Ability to learn and adapt as per the requirement and ready to face new challenges
- Advanced debugging/testing/optimization
- Networking and integrating third-party APIs
- Working with a version control system (i.e., Git)
Nice to Have
- Xcode and IOS applications
- Knowledge on Blockchain
Azine Technologies is known for our innovative technologies, products and services -- and for the people behind them. At Azine, we create identity verification products which are essentially apps, APIs, SDKs which have different modules that undergo OCR, Face Recognition, and other AI and machine learning. We’re looking for a Python Developer who can fulfil the following responsibilities.
Role and Responsibilities
- Design & implement new software modules based on the product requirements
- Debug existing software components, fix issues and avoid regressions
- Be proactive, take ownership and be accountable
- Familiar with Test Drive Development.
- Participate in software architecture, design discussions and code reviews
Qualifications and Education Requirements
Bachelor’s degree and 3+ years of software development experience or equivalent, including Computer Vision and AI/ML.
Understanding of OCR, Neural network and Deep learning.
Expert in Python with knowledge of Python Frameworks (such as Django, Flask, etc.).
Expert understanding of threading and limitations of Python, and multi-process architecture.
Knowledge of user authentication and authorization between multiple systems, servers, and environments.
Proficient understanding with code versioning tools such as Git, SVN, etc.
Strong unit test and debugging skills.
Basic understanding of front-end technologies, such as Javascript, HTML5, and CSS3.
Preferred Skills
Django, Flask, Neural networks, Deep Learning, Optical character recognition, Self-organizing maps, Artificial Intelligence (AI), Machine Learning (ML), Software architecture, Celery, Object-relational mapping, NOSQL Databases, MongoDB, Computer Vision, GANs,
Additional Notes
We are offering amazing career growth opportunities, great compensation, and benefits. This begins with: weekly lunches, alternate weekends-off, annual medical checkups, social engagement, financial assistance and more.
Job Type: Full-time
Location: Iscon, Ahmedabad
Responsibilities
- Delivering a complete front end application
- Ensuring high performance on mobile and desktop
- Writing tested, idiomatic, and documented JavaScript, HTML and CSS
- Coordinating the workflow between the graphic designer, the HTML coder, and yourself
- Cooperating with the back-end developer in the process of building the RESTful API
- Communicating with external web services
Skills and Qualifications
- Proficiency with JavaScript and HTML5
- Professional, precise communication skills
- Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
- Creating self-contained, reusable, and testable modules and components
- Ensuring a clear dependency chain, in regard to the app logic as well as the file system
- Ability to provide SEO solutions for single page apps
- Extensive knowledge of CSS and JS methods for providing performant visual effects and keeping the framerate above 30fps at all times
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
- Validating user actions on the client side and providing responsive feedback
- Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed
- Creating custom, general use modules and components which extend the elements and modules of core AngularJS
- Experience with all levels of operation available to the front-end, such as from creating XHRs in vanilla JS to using a custom wrapper around $resource
- Experience with building the infrastructure for serving the front-end app and assets
- Architecting and automating the build process for production, using task runners or scripts
- Documenting the code inline using JSDoc or other conventions
- Writing extensive unit tests using automated TDD tasks
- Creating e2e test suites for all components, and running them with Protractor (or a well reasoned alternative)
- Creating configuration, build, and test scripts for Continuous Integration environments











