As a Website Development Executive – Support Side, you will play a key role in maintaining and supporting websites post-launch. This includes managing website updates, resolving support tickets, developing and integrating chatbot functionalities, and coordinating with clients and internal teams to ensure smooth operation and timely resolution of issues.
Your primary duties will include:
● Monitor and manage website support tasks post-launch, ensuring timely resolution of issues and updates.
● Attend client calls, including occasional night-time calls based on US time zones, to gather feedback and clarify requests.
● Implement content and design changes across various CMS platforms (e.g., WordPress, Webflow).
● Develop and configure chatbots for client websites, ensuring smooth user experience and alignment with business goals.
● Collaborate with design, tech, and SEO teams to address cross-functional support needs.
● Perform routine website maintenance, content updates, page optimization, and bug fixes.
● Test website functionality, responsiveness, and design consistency before and after updates.
● Contribute suggestions to improve internal CMS tools and workflows.
● Maintain proper documentation for all updates, configurations, and client communications.
● Proactively follow up on open tickets and ensure client satisfaction with completed tasks.
Requirements:
● Bachelor's degree (Any Field), Web Design, or related field.
● Proven experience in website operations, maintenance, or technical support, with a strong understanding of web technologies and protocols.
● Working knowledge of website CMS platforms like WordPress and Webflow.
● Understanding of chatbot flows and ability to configure basic chatbot logic.
● Willingness to attend late evening/night calls as required for clients.
● Detail-oriented with strong troubleshooting and problem-solving skills.
● Eagerness to learn, adapt to new tools, and contribute ideas for continuous improvement.
● Excellent problem-solving skills and attention to detail, with the ability to diagnose and troubleshoot technical issues effectively.
● Strong communication and interpersonal skills, with the ability to liaise with clients and internal teams to address their needs and requirements.
● Experience with SEO principles, analytics tools, and performance optimization techniques is a plus.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Responsibilities:
• ACCOUNT MANAGEMENT and OPERATIONS
• Handles day-to-day administration of accounts independently in coordination with the team. Ensures timely execution of work
• Understands clients' requirements in functional as well as business aspects to execute campaigns.
• Generate campaign/project proposals, pricing as well as critical path
• Maintains relationship with key individuals (project owners) at middle management levels of the client organization
• Develops a thorough understanding of brands • Ensures seamless execution of client campaigns, prioritizes resources, and keeps Reporting manager and other groups well informed of progress and changes • Participates in interactive strategy Developmnent with the Strategy Team
Skills:
• Should be able to build strong client relationships
• Should be able to build strategic partnerships
• Client assessment skill
• Excellent Communication Skills
• Decision rnaking skills
• Planning and Organizing Skills
If interested kindly share updated cv at hitanya(at)zohomail(dot)in
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- Experience with Figma, Adobe XD, Sketch.
- Strong understanding of user flows and usability principles.
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- Strong communication and teamwork abilities.
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- Competitive salary & benefits
- Remote work & flexible hours
- Career development opportunities
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- Work on SEO and Optimise continuously for website using Google Analytics
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Job Purpose:
We're seeking a qualified Learning Consultant to sell self development courses of Asian Academy of Film and Television in the field of art.
The Learning Consultant will utilize their skills to close high-quality leads, build a strong relationship with customers, and close deals.
The ideal candidate will be a quick learner with strong negotiating skills and demonstrate the ability to showcase our offerings compellingly.
Scope:
Exceed targets for New Sales, Referrals in an individual contributor role
Working days (subject to change):: 6 working days with 1 day-off (during weekend)
Shifts (subject to change): shift start hour will be after 11am and shift end hour before 10 PM
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Qualification : Any Graduate
Fluency in English and Hindi
Ability and willingness to deliver in a high-pressure environment
Excellent communication, interpersonal, problem solving, presentation, and organizational skills.
Exceptional sales and convincing skills
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Headquartered in Bangalore, they have their network of hospitals across locations in Bangalore and Chandigarh. Currently they have 40+ hospitals with 2000+ beds. All of their hospitals are accredited by the National Accreditation Board for Hospitals & Healthcare Providers (NABH).
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Desired Candidate Profile
What you need to have:- At least 7+ years of experience
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- Good problem solving skills
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We are seeking a Product Manager who will have a passion for agile, creating new delivery processes. This role includes leading cross-functional resources necessary for successful product definition where you will provide relevant business context for Agile software development team and leading team through planning exercises designed to help select development work for timeboxed execution.
Experience range- 8-14 Years
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- Define a product portfolio from a product strategy that balances business need, opportunity, feasibility, and achievability.
- Demonstrate platform thinking by abstracting feature requests into “classes of problems” and creating an extensible product which can be used for a variety of current and future needs.
- Should have experience in Pre-sales.
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- Understanding on NFR (Non-functional requirements.
- Understanding on Wireframing & Prototyping
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- Providing an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals.
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- Evangelize and market: communicate the value proposition and bring an emotional connection to the product to all stakeholders and team members.
- Drive research and competitive analysis to identify ways to transform the user experience, and create competitive opportunities.
- Reframe business solutions into actual business needs
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- Understand the technical aspects of software development – including software engineering, architecture, and technical tradeoffs – enough to ensure that technical choices don’t conflict with the product vision and strategy, but rather enable them.
- Partner with engineering leads and architects so that decisions on product and technology direction are not made in a vacuum.
- Make data-driven decisions: support portfolio choices with evidence from analytics and research.
- Align product strategies with other product managers, articulate how the product strategy fits into the broader ecosystem.
- Nurture regular communication and connection with business stakeholders to ensure that product strategy stays aligned with business priorities, and also to keep stakeholders abreast of learnings from customers that impact product direction.
- Always be “discovering” what customers and users need. Get out of the building: visit clients and speak with users/customers. Always be learning from user research conducted during product development cycles.
- Partner with Product Owners to ensure constant alignment with business and customer goals, and outcome expectations for delivery.
Requirements
- About 7+ years of overall exp and 3-4 years of relevant experience working as a Product Manager in a technology environment
- Solid Agile experience
- Understanding of technology; Language and Applications
- Additonal exp with API Banking Domain would be plus to the role
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- Ability to communicate clearly and concisely across technology and the business teams.
- Experience supporting/rolling out initiatives to commercial teams
- Experience with demand generation, account/territory management, opportunity management and contact management capabilities, functionality and workflows.
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- Website management
- Social profile management
- Advertisement (Google and social)
- Analytics
- SEO
- Traffic generations
- Leads generation
- Regular interactions with our audience
- Planning campaign on a monthly basis around current products and services
- Developing relationships with affiliates
- International outreach and SEO
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Full Stack Developer - Averlon