Technical Content Writer

Manager, Strategic Patient Programs & Business Development

Experience- 5 to 10 Years

Location- Delhi/NCR

About the Role

We are seeking a highly motivated and results-driven Manager to lead strategic initiatives across our patient services and business development divisions. The ideal candidate will have a strong background in the pharmaceutical domain, with expertise in designing and executing patient-centric programs, leveraging data to drive business growth, and leading cross-functional teams. This role requires a blend of strategic thinking, pharma project management, and a fundamental understanding of digital health solutions.

Key Responsibilities

·       Develop and lead strategic initiatives for patient support programs across various therapeutic areas, with a focus on delivering innovative, patient-centric solutions.

·       Design and execute data-driven healthcare strategies to enhance patient engagement, adherence, and access, using analytics to measure program impact and inform continuous refinements.

·       Manage and optimize vendor partnerships and project execution to improve operational efficiency and achieve key business objectives.

·       Orchestrate cross-functional collaborations with Medical, Market Access, Advocacy, and Commercial teams to ensure seamless integration of patient support initiatives.

·       Contribute to business development by identifying new opportunities and scaling operations.

·       Lead digital transformation projects, overseeing the development and implementation of technology-based solutions for patient onboarding, adherence tracking, and HCP engagement.

·       Ensure regulatory and quality compliance for all patient programs and business operations, staying up-to-date on industry best practices.

·       Spearhead team management and development, fostering a high-performance culture and enhancing service delivery.

Qualifications

·       A Bachelor's degree in a relevant field such as Engineering, Life Sciences, or Biotechnology is required.

·       A minimum of 5-10 years of progressive experience in the pharmaceutical, digital health, or diagnostics industry.

·       Proven expertise in project management and team leadership.

·       Strong understanding of the pharmaceutical landscape, including market access, pharmacovigilance, and regulatory compliance.

·       Demonstrated experience in business development and scaling operations.

·       Basic understanding of software development and experience working on digital health or mobile platform projects.

·       Exceptional communication, stakeholder engagement, and analytical skills.

Key Responsibilities:

• Develop, maintain, and optimize data pipelines using DBT and SQL.
• Collaborate with data analysts and business teams to build scalable data models.
• Implement data transformations, testing, and documentation within the DBT framework.
• Work with Snowflake for data warehousing tasks, including data ingestion, query optimization, and performance tuning.
• Use Python (preferred) for automation, scripting, and additional data processing as needed.

Required Skills:

• 4–6 years of experience in data engineering or related roles.
• Strong hands-on expertise with DBT and advanced SQL.
• Experience working with modern data warehouses, preferably Snowflake.
• Knowledge of Python for data manipulation and workflow automation (preferred but not mandatory).
• Good understanding of data modeling concepts, ETL/ELT processes, and best practices.

Looking out for Product Marketers -2023 MBA Passouts who can join immediately.

Key Responsibilities:

• Develop and identify new ICPs, IBPs, potential buyer-in-market signals and more for new products and services we or our clients offer to the market
• Responsible for the creation and execution of end-to-end marketing campaigns to position our products as solutions for our customers and partners worldwide.
• Communicate the value of new products and services to the sales and marketing team Speak and present both internally and externally to promote the story of our or our client's offerings
• Develop and implement promotional activities such as promotions and product launches
• Understand the market, target customers, their needs, the competition landscape to identify growth opportunities
• Build highly engaging campaigns across user funnels to increase conversion rates
• Create messaging and hooks for the entire customer journey, top of the funnel, middle of the funnel, bottom of the funnel
• Representing the customer voice in product development, marketing and all related communications.
• Develop comprehensive marketing plans for sales and marketing teams.
• Work closely with the product/service development team to determine the most profitable course for each existing and new product.
• Help the marketing team to generate strong momentum ahead of new product launches.
• Focus on implementing programs that consistently generate new, high-quality leads for our company
• Increase our digital presence with meaningful content, messaging, and tactics

Key Requirement:

• Data-driven with keen creative capabilities
• Ability to decode, grasp, and complex technical domains and convert it into customer problem statements
• Incredible ownership, accountability, follow-up/follow-through skills
• Strong collaboration across teams
• Strong numerical and analytical aptitude.
• Ability to think and react in a high-energy, fast-paced environment.
• Good People Management skills -Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
• Technical aptitude and agility to learn web-based tools
• Very strong written communication and presentation skills
• Project ownership and using customer data to identify and prioritize opportunities
• MBA degree is preferred

Responsibilities:

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

RESPONSIBILITIES

• As a Business Development Manager working under the FMCG segment, an ideal candidate must perform the following responsibilities.
• Approaching potential leads and closing them within a stipulated time frame.
• Create exclusive distributors, exclusive super stockiest and business associates for the company.
• keep abreast with stock reports, inventory, product orders,re-order etc.
• REQUIREMENTS
• Bachelor's degree in business, marketing or a related field.
• experience in sales, marketing or related field.
• strong communication skills.

•  Handle Inbound & Outbound customer calls
•  Acknowledge and resolve customer queries and promptly provide solution to the
• query
•  Keeping records of customer interactions, transactions, comments and complaints
•  Establish and improve cooperation with new/existing customers
•  Coordinate with all the department for smooth redressal of customer complaints.
•  Maintaining a positive, empathetic and professional attitude towards customers.
•  Excellent interpersonal and oral communication skills
•  Computer knowledge (WORD & EXCEL)
•  Experience in customer handling