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Job Summary:

We are looking for a skilled and motivated Backend Engineer with 2 to 4 years of professional experience to join our dynamic engineering team. You will play a key role in designing, building, and maintaining the backend systems that power our products. You’ll work closely with cross-functional teams to deliver scalable, secure, and high-performance solutions that align with business and user needs.

This role is ideal for engineers ready to take ownership of systems, contribute to architectural decisions, and solve complex backend challenges.

Website: https://www.thealteroffice.com/about

Key Responsibilities:

• Design, build, and maintain robust backend systems and APIs that are scalable and maintainable.
• Collaborate with product, frontend, and DevOps teams to deliver seamless, end-to-end solutions.
• Model and manage data using SQL (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Redis), incorporating caching where needed.
• Implement and manage authentication, authorization, and data security practices.
• Write clean, well-documented, and well-tested code following best practices.
• Work with cloud platforms (AWS, GCP, or Azure) to deploy, monitor, and scale services effectively.
• Use tools like Docker (and optionally Kubernetes) for containerization and orchestration of backend services.
• Maintain and improve CI/CD pipelines for faster and safer deployments.
• Monitor and debug production issues, using observability tools (e.g., Prometheus, Grafana, ELK) for root cause analysis.
• Participate in code reviews, contribute to improving development standards, and provide support to less experienced engineers.
• Work with event-driven or microservices-based architecture, and optionally use technologies like GraphQL, WebSockets, or message brokers such as Kafka or RabbitMQ when suitable for the solution.

Requirements:

• 2 to 4 years of professional experience as a Backend Engineer or similar role.
• Proficiency in at least one backend programming language (e.g., Python, Java, Go, Ruby, etc.).
• Strong understanding of RESTful API design, asynchronous programming, and scalable architecture patterns.
• Solid experience with both relational and NoSQL databases, including designing and optimizing data models.
• Familiarity with Docker, Git, and modern CI/CD workflows.
• Hands-on experience with cloud infrastructure and deployment processes (AWS, GCP, or Azure).
• Exposure to monitoring, logging, and performance profiling practices in production environments.
• A good understanding of security best practices in backend systems.
• Strong problem-solving, debugging, and communication skills.
• Comfortable working in a fast-paced, agile environment with evolving priorities.

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

Responsibilities

• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyze the market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor's degree
• Strong negotiation skills
• Strong communication and presentation skills
• Work on the sales funnel and CRM handling of HubSpot
• Work on making a digital strategy to follow and adapt with clients

Skills Required

1. Good with React Native

2. Some who has worked on consumer Apps

What does the core role include?

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Designing stateless components in React Native
• Contributing in all phases of the development lifecycle
• Working with the developers to create and maintain a robust framework to support the apps
• Working with the developers to build the interface with a focus on usability features

Overview:

Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.

Job Role:

· Answer user communication/queries via emails live chats, and calls

· Ensure minimum turnaround time for resolving user queries & complaints

· Deliver best in class service in the friendliest and timely manner

· Suggest process & product improvements based on user feedback

· Assist the team in reporting & analysis

Qualifications

· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

· Excellent proficiency in Tamil, Malayam, and English

· Critical thinking and problem-solving skills

· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support

Job Type: Full-time

We are looking for a Senior Platform Engineer responsible for handling our GCP/AWS clouds. The candidate will be responsible for automating the deployment of cloud infrastructure and services to support application development and hosting (architecting, engineering, deploying, and operationally managing the underlying logical and physical cloud computing infrastructure).

Job Description:

● Collaborate with teams to build and deliver solutions implementing serverless, microservice-based, IaaS, PaaS, and containerized architectures in GCP/AWS environments.

●Responsible for deploying highly complex, distributed transaction processing systems.

● Work on continuous improvement of the products through innovation and learning. Someone with a knack for benchmarking and optimization

● Hiring, developing, and cultivating a high and reliable cloud support team ● Building and operating complex CI/CD pipelines at scale

● Work with GCP Services, Private Service Connect, Cloud Run, Cloud Functions, Pub/Sub, Cloud Storage, Networking

● Collaborate with Product Management and Product Engineering teams to drive excellence in Google Cloud products and features.

● Ensures efficient data storage and processing functions by company security policies and best practices in cloud security.

● Ensuring scaled database setup/monitoring with near zero downtime