Voip Engineer

Job Title: Process Executive – Voice (Digital Marketing Support)

Location: Gurgaon And Hyderabad

Work Schedule: Rotational Shifts 

Experience:

Freshers with Certification in Digital Marketing

Experienced: 0 to 6 Months in Digital Marketing (Preferred)

Job Summary:

We are hiring for the role of Process Executive – Voice with a specialization in Digital Marketing Support. This role involves providing voice-based customer and client support for digital marketing platforms, tools, and campaigns, including handling complex technical queries and contributing to platform optimization.

Key Responsibilities:

* Act as the first point of contact for advertisers and marketers using digital platforms.

* Handle voice-based queries related to campaign performance, ad delivery, billing, targeting, and account configuration.

* Resolve complex technical and platform-related queries via voice support.

* Collaborate with internal teams to escalate and resolve advertiser issues in a timely manner.

* Detect and track app/platform defects and inconsistencies.

* Provide consultation and guidance on best practices for campaign optimization.

* Contribute to continuous improvement by identifying root causes of recurring issues and suggestions

• Strong Creative Director or Design Lead profiles
• Mandatory (Experience 1) -Must have minimum 10+ YOE in Visual / Graphic Design, Branding and Marketing Campaigns
• Mandatory (Experience 2) - Must have strong experience in Brand campaigns for Consumer Electronics / Durable products (like Smartphones, Smart Watch, Consumer Electronics) Or Automobile Brands - Read clients / brands worked for
• Mandatory (Experience 3) - Must be a Design focused profile, not copywriting focused
• Mandatory (Experience 4) - Must be managing a Creative team currently (Lead or Above in Current role)
• Mandatory (Portfolio) - Very Strong portfolio of Visual Design / branding works for Physical Consumer Products (Candidate should demonstrate strong portfolio evidence of creative direction, with competency in ideation, visualization, and Design)
• Mandatory (Company) - Consumer Electronics Brands OR Top Advertising Companies (Eg- Oglivy, McCann, Glitch, FoxyMoron etc)

Company: IDFC First Bank

About the company:

IDFC FIRST Bank stands out as the new-age bank in India, driven by principles of ethical banking, technological innovation, and societal welfare. With a strong commitment to serving customers ethically, the ‘Near and Dear’ Test, assures that our products meet the standards we'd want for our loved ones. We reject unethical income and simplify our offerings, eliminating fees on various services such as Savings Accounts, Debit Cards and transactions, making us the FIRST and only bank in India to do so. Our approach is customer-centric, with transparent and user-friendly products, levelling up the industry standards.

Role Overview:

Location      : Navi Mumbai

Experience    : 6 to 10 years

Compensation : Upto 27 LPA (Commensurate with Experience)

Key Responsibilities: 

• Banking industry Experience, preferably in Securities Lending Domain (LAS – Loan against securities).
• Solution experience in one of more of the following Lending areas:- Business Process Automation, Credit & Portfolio Analytics, Commercial Loan Product, Loan Servicing and Risk Management.
• Familiar with multiple securities events i.e. Share sale, corporate action, Revaluation, DP & LTV Calculations etc.
• Should be able to play catalyst role between business and IT.
• Good Communication skills with ability to lead domain discussions with BFSI Stakeholders.
• Should be able to provide domain support to development and technical teams on core Securities Lending domain.
• Provide support to business teams in terms of answering questions, clarifying requirements, and resolving issues as they arise during design and development.

Business Development Representatives (BDRs) are focused on generating and qualifying leads through LinkedIn and other channels. Their main goal is to use these platforms to create connections with potential clients and identify opportunities for the sales team.

Roles and Responsibilities:

1. Lead Identification: Utilizing LinkedIn (especially tools like LinkedIn Sales Navigator) to identify and connect with potential leads that match the target profile.

2. Initial Outreach: Engaging with leads through personalized LinkedIn messages,

comments, InMails, calling, and sending emails, creating interest in the

company's products or services.

3. Qualifying Leads: Assessing the needs and interest levels of the leads, determining if they are a fit for what the company is offering.

4. Scheduling Appointments: Setting up meetings or calls between qualified leads and the sales team, ensuring a smooth handover.

5. Collaboration with Sales and Marketing: Working closely with the Sales Manager and marketing team to align outreach efforts with overall campaign strategy.

6. Monitoring and Reporting: Tracking interactions, responses, and success rates within LinkedIn and reporting these metrics to the Sales Manager.

7. Maintaining Professionalism: Representing the brand in a professional manner, adhering to LinkedIn's guidelines, and maintaining the quality of interactions.

8. Content Engagement: Sharing, liking, and commenting on relevant content to increase visibility and engage with the community within the target market.

9. Utilizing Supporting Tools: If using additional tools like CRM or other integrations, maintaining accurate records and ensuring data integrity.

Skills Required:

• Proficiency in using LinkedIn, especially LinkedIn Sales Navigator.
• Excellent communication and interpersonal skills, including phone and email etiquette.
• Ability to analyze profiles and identify potential leads.
• Self-motivated and goal-oriented approach.
• Understanding of the company’s products or services.

Responsibilities -

Excellent in Follow ups

Good command in excel/Google sheets

Excellent in schedule maintenance.

Prepare internal and external reports

Uphold a strict level of confidentiality.

Diary management and arranging appointments, booking meeting rooms and   conference facilities.

Requirements-

Only female candidates with Good communication skills.

Strong personality with ability to get the work done.

Location - Bangalore
Salary - Upto 35k
Languages - Hindi /English / Kannada .
(Hindi is Must )
Note - We are looking only for Married candidates.  

Skills required – Javascript,Mongodb,Angularjs,Nodejs

Level:P1-Exp -1-2 years

Location – Pune

• Bachelor's degree or equivalent practical experience.
• 1-2 years of experience working in sales, marketing, and/or consulting.
• Experience leading sales organizations and delivering business performance.
• People management experience.
• Lead, grow, and coach a team of business development consultants with great sales leadership and culture of performance. Provide leadership, inspiration, mentorship, and career development to members of your team.
• Work closely with the team to uncover and identify growth opportunities via understanding clients’ business models and objectives. Coach team to serve as trusted advisors to deliver best solutions, solving clients’ business challenges and cultivating relationships with clients’ executives through in-person and phone based meetings and other communication channels.
• Lead strategic planning and projects to identify key growth opportunities in the Indian market, including quantitative analysis, industry research, and defining go-to-market plans.
• Drive exceptional collaboration across internal partner teams and leadership critical to your team’s success, building alignment and maximizing joint impact of teams toward common goals of great customer experience and sustainable business growth.