DevOps Lead

Main tasks

• Supervision of the CI/CD process for the automated builds and deployments of web services and web applications as well as desktop tool in the cloud and container environment
• Responsibility of the operations part of a DevOps organization especially for development in the environment of container technology and orchestration, e.g. with Kubernetes
• Installation, operation and monitoring of web applications in cloud data centers for the purpose of development of the test as well as for the operation of an own productive cloud
• Implementation of installations of the solution especially in the container context
• Introduction, maintenance and improvement of installation solutions for development in the desktop and server environment as well as in the cloud and with on-premise Kubernetes
• Maintenance of the system installation documentation and implementation of trainings

Execution of internal software tests and support of involved teams and stakeholders

• Hands on Experience with Azure DevOps.

Qualification profile

• Bachelor’s or master’s degree in communications engineering, electrical engineering, physics or comparable qualification
• Experience in software
• Installation and administration of Linux and Windows systems including network and firewalling aspects
• Experience with build and deployment automation with tools like Jenkins, Gradle, Argo, AnangoDB or similar as well as system scripting (Bash, Power-Shell, etc.)
• Interest in operation and monitoring of applications in virtualized and containerized environments in cloud and on-premise
• Server environments, especially application, web-and database servers
• Knowledge in VMware/K3D/Rancer is an advantage
• Good spoken and written knowledge of English

• Candidate should have good Platform experience on Azure with Terraform.
• The devops engineer  needs to help developers, create the Pipelines and K8s Deployment Manifests.
• Good to have experience on migrating data from (AWS) to Azure. 
• To manage/automate infrastructure automatically using Terraforms. Jenkins is the key CI/CD tool which we uses and it will be used to run these Terraforms.
• VMs to be provisioned on Azure Cloud and managed.
• Good hands on experience of Networking on Cloud is required.
• Ability to setup Database on VM as well as managed DB and Proper set up of cloud hosted microservices needs to be done to communicate with the db services.
• Kubernetes, Storage, KeyValult, Networking(load balancing and routing) and VMs are the key infrastructure expertise which are essential. 
• Requirement is  to administer Kubernetes cluster end to end. (Application deployment, managing namespaces, load balancing, policy setup, using blue-green/canary deployment models etc).
• The experience in AWS is desirable 
• Python experience is optional however Power shell is mandatory
• Know-how on the use of GitHub

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

The AWS Cloud/Devops Engineer will be working with the engineering team and focusing on AWS infrastructure and automation.  A key part of the role is championing and leading infrastructure as code.  The Engineer will work closely with the Manager of Operations and Devops to build, manage and automate our AWS infrastructure. 

Duties & Responsibilities:

• Design cloud infrastructure that is secure, scalable, and highly available on AWS
• Work collaboratively with software engineering to define infrastructure and deployment requirements
• Provision, configure and maintain AWS cloud infrastructure defined as code
• Ensure configuration and compliance with configuration management tools
• Administer and troubleshoot Linux based systems
• Troubleshoot problems across a wide array of services and functional areas
• Build and maintain operational tools for deployment, monitoring, and analysis of AWS infrastructure and systems
• Perform infrastructure cost analysis and optimization

Qualifications:

• At least 1-5 years of experience building and maintaining AWS infrastructure (VPC, EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront, S3)
• Strong understanding of how to secure AWS environments and meet compliance requirements
• Expertise using Chef for configuration management
• Hands-on experience deploying and managing infrastructure with Terraform
• Solid foundation of networking and Linux administration
• Experience with CI-CD, Docker, GitLab, Jenkins, ELK and deploying applications on AWS
• Ability to learn/use a wide variety of open source technologies and tools
• Strong bias for action and ownership

• Good experience in AWS services like Elastic Compute Cloud(EC2), IAM, RDS, API Gateway, Cognito, etc.
• Using GIT, SonarQube, Ansible, Nexus, Nagios, etc.
• Strong experience in creating, importing and launching volumes with security groups, auto-scaling, Load Balancers, Fault-tolerant
• Experience in configuring Jenkins job with related Plugins for     Building, Testing, and Continuous Deployment to accomplish the complete CI/CD.

Profile: DevOps Engineer
Experience: 5-8 Yrs
Notice Period: Immediate to 30 Days

Job Descrtiption:

Technical Experience (Must Have):
Cloud: Azure
DevOps Tool: Terraform, Ansible, Github, CI-CD pipeline, Docker, Kubernetes
Network: Cloud Networking
Scripting Language: Any/All - Shell Script, PowerShell, Python
OS: Linux (Ubuntu, RHEL etc)
Database: MongoDB

Professional Attributes: Excellent communication, written, presentation,
and problem-solving skills.

Experience: Minimum of 5-8 years of experience in Cloud Automation and
Application

Additional Information (Good to have):
Microsoft Azure Fundamentals AZ-900
Terraform Associate
Docker
Certified Kubernetes Administrator

Role:
Building and maintaining tools to automate application and
infrastructure deployment, and to monitor operations.
Design and implement cloud solutions which are secure, scalable,
resilient, monitored, auditable and cost optimized.
Implementing transformation from an as is state, to the future.
Coordinating with other members of the DevOps team, Development, Test,
and other teams to enhance and optimize existing processes.
Provide systems support,  implement monitoring and logging alerting
solutions that enable the production systems to be monitored.
Writing Infrastructure as Code (IaC) using Industry standard tools and
services.
Writing application deployment automation using industry standard
deployment and configuration tools.
Design and implement continuous delivery pipelines that serve the
purpose of provisioning and operating client test as well as production
environments.
Implement and stay abreast of Cloud and DevOps industry best practices
and tooling.

We are looking for an experienced DevOps (Development and Operations) professional to join our growing organization. In this position, you will be responsible for finding and reporting bugs in web and mobile apps & assist Sr DevOps to manage infrastructure projects and processes. Keen attention to detail, problem-solving abilities, and a solid knowledge base are essential.

As a DevOps, you will work in a Kubernetes based microservices environment. 

Experience in Microsoft Azure cloud and Kubernetes is preferred, not mandatory.

Ultimately, you will ensure that our products, applications and systems work correctly.  

Responsibilities:

• Detect and track software defects and inconsistencies
• Apply quality engineering principals throughout the Agile product lifecycle
• Handle code deployments in all environments
• Monitor metrics and develop ways to improve
• Consult with peers for feedback during testing stages
• Build, maintain, and monitor configuration standards
• Maintain day-to-day management and administration of projects
• Manage CI and CD tools with team
• Follow all best practices and procedures as established by the company
• Provide support and documentation  

Required Technical and Professional Expertise

• Minimum 2+ years if DevOps
• Have experience in SaaS infrastructure development and Web Apps
• Experience in delivering microservices at scale; designing microservices solutions
• Proven Cloud experience/delivery of applications on Azure
• Proficient in configuration Management tools such as Ansible or any of Terraform Puppet, Chef, Salt, etc
• Hands-on experience in Networking/network configuration, Application performance monitoring, Container performance, and security.
• Understanding of Kubernetes, Python along with scripting languages like bash/shell
• Good to have experience in Linux internals, Linux packaging, Release Engineering (Branching, versioning, tagging), Artifact repository, Artifactory, Nexus, and CI/CD tooling (Concourse CI, Travis, Jenkins)
• Must be a proactive person  
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• An ambitious individual who can work under their own direction towards agreed targets/goals and with a creative approach to work.
• An intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.