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Xoxoday is looking for an AVP of Empuls product. Empuls is an employee engagement SaaS platform focussed on USA & EMEA markets. The Empuls product is going through a 10X to 100X growth journey and we are looking for a seasoned product professional who has experience of taking products from 10X to 100X growth journeys. This role ll report to the CTO of the Empuls product. 

As an AVP Product you will be responsible for the product roadmap, product metrics, feature details, designs and GTM, . This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirements, driving this through development teams, and getting the go-to-market for various product features.

To read more about the kind of qualities we are looking for in this role, please check this link -https://a16z.com/2012/06/15/good-product-managerbad-product-manager/"> https://a16z.com/2012/06/15/good-product-managerbad-product-manager/

• Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, RICE metrics and go to market. 
• Solve customer problems and build functional, technical, and design specifications for the solution.
• Map the user journey for various customer profiles - simplify and bring more structure and clarity to problem statements which translate into product solutions. 
• Have strong systems thinking - understanding the impact of process/technology decisions and trade-offs in order to achieve the best possible outcomes to solve the problem.
• Holistic approach covering all aspects including edge cases and future possibilities.
• Abreast with the latest Innovations happening in the Employee Experience, Employee Benefits & Workplace culture domain. Experience in the HR Tech industry will be important in this role. 
• Help define the value proposition of the product for the sales team and work closely with the sales-marketing team for GTM and SaaS revenues.

• An enthusiastic individual with 8+ years of product management function in a product or SaaS company.
• Have experience in leading product management of fast-growing products (or) major modules of fast large products (or) been an entrepreneur in the past.
• Strong desire to disrupt, re-invent, and optimize existing processes to build next-generation Enterprise solutions.
• We'll look forward to the technical skills required for a product role along with the soft skills required to manage multiple stakeholder roles.
• Candidates should have strong experience in problem solving, UI/UX, analytics, team management, customer success & sales enablement. 
• Candidates from HR Tech, rewards, and employee benefits experience will be preferred.
• Candidates from IIM, IIT, NIT, BITS, NSIT, and other premier engineering colleges will be preferred.
• Experience in managing onboarding, customer success, and support functions preferred.

Challenging opportunity, tough problems, and a very good growth path. An excellent opportunity to work with a team of highly talented young professionals. We also offer a competitive salary and a whole load of benefits to make your stay enjoyable with Xoxoday.

You will closely work with technology, design, sales and customer care teams. You will report to the CTO of Empuls. You will provide constant updates to the stakeholders of the product.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 3500 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 400+ strong team with four global offices in Bangalore, San Francisco, Dublin, Singapore, Dubai.

We look forward to connecting with you. Once we review your resume, the next step will be a discovery call followed by detailed interview rounds. There will be three rounds of interviews. We will prefer candidates who are located in Bangalore and ready to work in hybrid work arrangements (partly in office, partly WFH). 

• Excellent verbal & written communication skills.
• Manage Email Process- Payment, Refunds, Cancellation etc.
• Responsible to provide timely & effective resolutions to customers through emails, chat, etc.
• Knowledge of payments and fintech would be plus

What you need to have:

Desired Candidate Profile

• Graduate/ MBA with 3 years of experience in Search Engine Marketing (SEM) and Paid Search (PPC) & Facebook Ads
• Good understanding of web and app analytics
• Passionate about the Paid marketing campaigns across Web and App eco system
• An outstanding ability to think creatively
• Knack of numbers and identifying and resolving problems
• Excellent communication and interpersonal skills, with the ability to be personable yet persistent
• Ability to learn new industries and new business types quickly and can apply this knowledge to internet marketing initiatives and achieving client goals
• Hands on knowledge of, Google Analytics, Google Ads, Bing
• Experience in planning and managing the advertising spends with clients over last 2 years
• Advanced Excel and Microsoft office skills
• Advanced certification for Google Ads, Google Analytics
• Experience working on 3rd party App analytics. Web analytics platform
• Excellent problem-solving and analytical skills and impeccable business judgment    

Job Description

We are looking for a talented Sr. Web Designer to create amazing user experiences.  Your creativity able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.

Responsibilities

• Create visual/graphic design standards, maintain image library
• Well versed with Photoshop, Coral Draw, Flash, Illustrator, Strong HTML, CSS3
• Expertise and experience in Web design and development, print and online media
• Strong knowledge of Web and design principles
• Strong conceptual development, layout and illustration skill
• Experience of managing intranets independently
• Work on campaigns for internal teams, which will include intranet banners, mailers, posters, wallpapers, etc.

Additional Requirements:

1. 6-8 years of Solid UI experience background.
2. A bachelor/master’s degree in interaction design or related UI degree
3. Proficiency in Photoshop, Illustrator, UXPin, Balsamiq, Axure RP or other visual design and wire-framing tools
4. Proficiency in HTML5, CSS3, and JavaScript for rapid prototyping
5. Experience in developing responsive multi-platform cross browser / multi resolution user interfaces and design
6. Ability to deal with ambiguity and change.
7. Ability to work with business leaders / multiple teams.
8. Ability to recommend intuitive user journeys / interfaces and proactively evolve product design
9. Excellent communication, interpersonal, and organizational skills
10. Proactive and communicative to be closely aligned within the Product Management and customer requirements.
11. Exposure to business process workflow.
12. Start-up work culture mindset.

• Manage and support delivery of key corporate projects on crèche benefit
• Manage the corporate relationships for clients for whom we manage the annual childcare benefit
• Create and maintain systematic corporate MIS (leads, pipeline, hot conversations) to support in business development
• Reach out to new corporates with ProEves services, support in conducting corporate surveys on childcare and maternity benefits
• Respond to queries of corporates who are looking for providing creche benefit to their employees. Understand their need, share ProEves proposal and follow up
• Liase with daycare partners in ensuring smooth childcare benefit for the client 
• Support the Management team in all corporate reach outs - mailers, events, meetings