Job Title: Relationship Manager
Experience Required: 1 to 3 Years
Job Locations: Chennai, Coimbatore, Erode, Salem, Madurai, Hosur, Puducherry, Trichy, Tiruvannamalai, Vellore
Notice Period: Immediate to 30 Days
Job Summary:
We are seeking proactive and customer-oriented Relationship Managers to join our team across various locations in Tamil Nadu and Puducherry. The ideal candidate will be responsible for maintaining and growing strong client relationships, promoting products/services, and ensuring a high level of customer satisfaction.
Key Responsibilities:
- Build and maintain strong, long-term relationships with customers.
- Act as a trusted advisor by understanding client needs and offering relevant solutions.
- Generate new business opportunities through cold calling, referrals, and walk-ins.
- Manage the end-to-end sales process, including prospecting, onboarding, and post-sales service.
- Meet or exceed assigned sales and service targets.
- Provide timely resolutions to customer issues and escalate when necessary.
- Coordinate with internal teams to ensure smooth execution of client requests.
- Track and report sales activities and client interactions using CRM tools.
Key Skills & Competencies:
- Strong interpersonal and communication skills.
- Ability to understand and identify client needs effectively.
- Sales-oriented mindset with a customer-first approach.
- Negotiation and problem-solving skills.
- Ability to multitask and manage time effectively.
- Proficiency in local languages is a plus.
- Basic knowledge of CRM tools and MS Office (Excel, Word, Outlook).
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