Relationship manager

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.

Key Responsibilities

• Respond to customer queries via chat and phone calls in a timely manner
• Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
• Guide users through onboarding steps
• Document common issues and grab insights to contribute to internal knowledge bases
• Escalate complex issues to the product or tech team 
• Collect and relay customer feedback
• Maintain high customer satisfaction

Requirements

• At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
• Strong communication skills in English and Hindi.
• Ability to explain technical concepts clearly to non-technical users
• Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
• Experience using tools like Freshdesk, Google Suit and Excel. 
• Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
• Exposure to working in a startup or fast-paced SaaS environment

Job Overview:

We are seeking a dynamic and results-driven Sales Representative to join our team. The ideal candidate will be responsible for reaching out to potential clients, understanding their cloud infrastructure needs, and guiding them through the process of migrating to Google Cloud. This role requires a proactive approach, excellent communication skills, and a deep understanding of cloud technologies.

Key Responsibilities:

• Lead Engagement: Reach out to leads provided by Google, introducing them to the benefits of Google Cloud over AWS or Azure.
• Client Consultation: Understand clients' current cloud infrastructure and business needs, and present tailored migration solutions.
• Sales Process Management: Manage the end-to-end sales process, from initial contact to closing the deal, ensuring a smooth transition for the client.
• Relationship Building: Establish and maintain strong relationships with clients to foster long-term partnerships.
• Collaboration: Work closely with the technical team to ensure clients' technical requirements are met during the migration process.
• Reporting: Provide regular updates and reports on sales activities, pipeline status, and conversion rates.

Qualifications and Requirements:

• Communication: Excellent verbal and written communication skills, with the ability to explain complex technical concepts in simple terms.
• Skills: Strong negotiation, problem-solving, and customer service skills.
• Education: Bachelor's degree in Business, Information Technology, or a related field is preferred.
• Experience: Proven experience in sales, particularly in the technology or cloud services industry.
• Knowledge: In-depth understanding of cloud technologies, especially Google Cloud, AWS, and Azure.
• Motivation: Self-motivated with a proactive approach to achieving sales targets.

Apply directly at - https://wohlig.keka.com/careers/jobdetails/54075

ROLE SUMMARY:

The Business Analyst is responsible for working with stakeholders to identify and analyze business needs and to develop and support in implementing solutions that support the organization's goals. The role involves gathering and analyzing data, identifying trends and patterns, and creating detailed business requirements for new or improved systems, processes, and products.

QUALIFICATIONS:

• Excellent academic record – B.E./B.Tech IT, CSE/ MCA along with MBA (preferred).
• 3-6 years of experience

ROLES AND RESPONSIBILITIES:

• Responsible for working with stakeholders to identify and analyze business needs and to develop and support in implementing solutions.
• Ability to use data processing tools for data transformation. Gathering and Analyzing data, identifying trends and patterns
• Develop detailed business requirements for new or improved systems, processes, and products while you collaborate with development teams to ensure that solutions meet business requirements.
• Monitor and report on the progress of projects along with managing testing and deployment. Also provide training and support to end users.
• Solid technical background with understanding and/or hands-on experience in software development and web technologies and staying up to date with industry trends and best practices.
• Aim to align your knowledge against BABoK and certification aspirations (ECBA, CCBA or CBAP)

COMPETENCIES:

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Experience with data analysis tools and methodologies.
• Good Understanding of project management skills.
• Experience with Agile development methodologies is a plus.

LOCATION:

All roles at Byteridge are Work from Home except in cases where Clients may ask you to work at their location or in cases where performance issues are identified. If you are asked by the Client to work in a location other than our base locations (Hyderabad, Chennai, Bangalore & Delhi) you may claim an extra reimbursement as per policy

Requirements:

•            Bachelor’s degree in computer science, Engineering, or a related field.

•            Strong understanding of distributed data processing platforms like Databricks and BigQuery.

•            Proficiency in Python, PySpark, and SQL programming languages.

•            Experience with performance optimization for large datasets.

•            Strong debugging and problem-solving skills.

•            Fundamental knowledge of cloud services, preferably Azure or GCP.

•            Excellent communication and teamwork skills.

Nice to Have:

•            Experience in data migration projects.

•            Understanding of technologies like Delta Lake/warehouse.

Roles and Responsibilities

• Identifying and mapping the organization's external talent pool to essential jobs.
• Create job descriptions and interview questions that are specific to each position's requirements.
• Source and recruit candidates by using databases, social media, and hiring portals (Naukri, IIM Jobs, Linkedin etc.) and other creative sources
• Plan and execute candidate engagement activities, including owning the candidate experience from start to finish, pre-onboarding engagement, and post-joining engagement.
• Keep track of employee growth and the company's atmosphere and culture to ensure that it remains pleasant and productive.
• Research, mapping, company analysis, pitching, understanding the startup ecosystem, having intelligent discussions with talent and founders, preparing talent for interviews, and following up with talent are all things which need to be handled.
• Drive outcomes with zeal, think and act fast, and function long-term and in the best interests of the organisation.
• Ensure a wonderful candidate experience for everybody — you'll create teams and processes that prioritise a fantastic applicant experience.

What are we Looking for: 

• Ability to work with a wide range of clients, including senior level business leaders and seasoned professional candidates within the engineering organisation; proficient in using data to guide decisions and change 
• Excellent command of data and analytics and proven success in data-driven organisations; proficient in using data to guide decisions and change
• Recognize how to recruit and keep the best brains from all walks of life while harnessing the potential of a diverse workforce.
• Ability to mix the position of strategic talent adviser with a sense of urgency while also managing and achieving outcomes in a fast-paced, expanding environment
• Proven track record of developing talent pipelines and sourcing
• Continuously developing talent pipelines and identifying suitable individuals is a plus.
• A thorough grasp of and application of recruitment metrics to guide decision-making is highly recommended.
• Ability to talk intelligently about the firm and respond to any technical inquiries posed by a prospective recruit

Star  Points if you have

• Startup Experience
• Effective client contact abilities at all levels
• Interpersonal skills and the capacity to interact effectively in a professional setting
• Consistent with our beliefs and values
• Initiative/leadership experience in projects or events

Greetings,

We are The Fortune Group, at has played a vital role in bringing hundreds of happy families to their dream home of our projects currently we do have openings for Landscape engineers in our own company. We are looking for those who has more than 1-10 years' experience.

JOB DESCRIPTION:

1. As a Landscape engineer, you are required to work as directed within project, either alone or more often as part of a team, to deliver high quality garden/grounds maintenance or landscaping services.
2. To Maintain gardens and off garden tidies
3. To Mow (with both informal and formal finishes), trim hedges (with both informal and formal finishes) Border and flower bed management, Leaf/rubbish clearing, Turfing, Planting and work on landscaping projects
4. To Assist with ground work in relation to tree operations, Fencing, Decking, Slab laying, Wood working, Walling, Operating a chipper, mower, strimmer, stump grinder, pressure washer, digger, dumper and other machinery
5. To Maintain tools and machinery and ensuring that all work is carried out in a safe and conscientious manner
6. To compile reports, cost estimates, photos, illustrations, land use studies and models to create a proposal to submit to the client.
7. To list the needed materials and supplies, as well as construction details and ensure that their plans are followed during site construction
8. You will be expected to be friendly and helpful to customers at all times, work with confidence and enthusiasm, be self motivated, adaptable, proactive and be a team player.

HOW TO APPLY:

Walk in Interview

LOCATION AND CONTACT DETAILS:

The Fortune Group

No.67 Queens Road,

Tasker Town, Shivajinagara

Bangalore-560051

Regards,

Shama(Hr)

The Opportunity

We are looking for a senior consultant to drive Sattva's digitisation initiatives. Our rapid growth in the last year has underscored the importance of technology-driven solutions to manage business processes at scale. To define and drive this vision, we are looking for an energetic individual with a passion to solve complex business problems using technology. This is a unique opportunity to drive digital transformation and shape the IT strategy of a rapidly growing organisation.

The role reports to the CTO, and involves interfacing with all Business Units and Horizontals within Sattva to manage the implementation and rollout of digital solutions for internal business processes.

Responsibilities

• Interface with Business Units in Sattva to understand their digitisation needs
• Map identified needs to existing or new SaaS solutions
• Drive end-to-end implementation and rollout of solutions within the Business Units
• Engage with Business Units post-implementation and ensure successful adoption of deployed solution
• Collaborate with PMO and Finance for planning, budgeting and tracking of implementation/subscription costs
• Collaborate with key stakeholders to define a digital transformation roadmap for internal business processes
• Evaluate new solutions and interface with SaaS vendors where needed

Ideal Candidate Profile

• 6+ years of overall work experience, with 2+ years in managing SaaS solution implementation in a small/mid-size organisation (50 to 500 users)
• Conversant with best-of-breed SaaS solutions for the SME segment
• Proven ability to translate complex business requirements to an integrated solution landscape
• Strong program management, stakeholder management, and communication skills
• High degree of customer-focus