Digital Marketer

Job Title: Remote Client Relations Specialist

Location: Remote (Work from Home)

Hours: US Business Hours

Employment Type: Full-time/Part-time

Job Overview:

We are looking for a smart, highly communicative, and polished individual to join our team as a Remote Client Relations Specialist. The ideal candidate will be responsible for handling calls and providing exceptional service to our US-based clients. We need someone with a fast-paced mindset who is comfortable making and receiving calls while maintaining professionalism and clarity at all times.

Responsibilities:

• Make outbound and receive inbound calls to/from US clients
• Provide clear, concise, and professional communication with clients
• Address client inquiries and provide solutions promptly
• Maintain strong client relationships through effective communication
• Troubleshoot and resolve client issues, ensuring a positive experience
• Document interactions and follow up on necessary actions
• Collaborate with internal teams to ensure client needs are met
• Adapt quickly to new processes or updates in client services
• Meet key performance metrics and deadlines consistently

Requirements:

• Excellent Communication Skills: Must be able to articulate ideas clearly and be highly polished in both written and verbal communication
• Fast and Efficient: Ability to think on your feet, multitask, and keep up with a fast-paced work environment
• Client-Focused: Comfortable building relationships with clients and providing exceptional customer service
• Tech-Savvy: Proficient with CRM software, email, and call systems
• Reliable: Strong organizational skills, attention to detail, and ability to meet deadlines
• US Work Hours: Available to work US business hours (9 AM - 5 PM EST/PST)
• Previous Experience: Experience in a client-facing role or customer service is a plus
• Polished: Professional appearance and demeanor on calls and emails

Experience with deploying applications on cloud infrastructure, preferably AWS

• Experience in using REST APIs with the front end

• Experience in handling webMap applications using leading webMap Javascript APIs like ReactJS Leaflet, Google Maps Javascript API and Geoserver management

• Experience with the Agile/Scrum development model

• Strong experience in code versioning using Git.

• Strong design, development, and implementation experience.

• Very good experience in React JS, React Leaflet and Redux

Job Description

• Architect, build and maintain excellent React Native applications with clean code.

Roles and Responsibilities

• Work as part of a small team to build React Native iOS / Android applications for clients

• Implement pixel-perfect UI's that match designs.

• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.

• Integrate third-party API's.
• Release applications to iOS and Google Play stores.
• Work with native modules when required.

• Complete two week sprints and participate in sprint retrospectives and daily standups.

• Assist with building estimates.
• Interface with clients via Slack, Zoom, and email.

As a Sr. Cloud IoT Engineer with Intuitive, you will be responsible for the data acquisition from devices and sensors that allows the device to connect seamlessly with other systems. You will be researching, creating, testing, and documenting IoT solutions with integrated systems and devices to help the analytics and data science initiatives across our enterprise customers. 

You will be working closely with SMEs in Data Engineering and Cloud Engineering, to create solutions and extend Intuitive's DataOps Engineering Projects and Initiatives. The Sr. Cloud IoT Engineer will be a central critical role for establishing the DataOps/DataX data logistics and management for building data pipelines, enforcing best practices, ownership for building complex and performant Data Lake Environments, work closely with Cloud Infrastructure Architects and DevSecOps automation teams. The Sr. Cloud IoT Engineer is the main point of contact for all things related to ingestion of telemetry data and saturation into time series or other databases. In this role, we expect our DataOps leaders to be obsessed with telemetry data and providing insights to help our end customers. 

  KEY REQUIREMENTS: 

• 10+ years’ experience as data engineer. 
• Must have 5+ Years in implementing IoT engineering solutions with multiple cloud providers and toolsets. 
• This is hands on role building data pipelines using Cloud Native and Partner Solutions. Hands-on technical experience with Data at Scale. 
• Must have deep understanding of solutions like AWS IoT Greengrass edge runtime and cloud services to build, deploy, and manage device software across the fleet of devices.  

• Hands on experience with AWS IoT stack like Core, SiteWise, Kinesis, Lamda, Timestream 
• Performance Tuning of streaming telemetry data based with tools like Grafana, Amazon Cloudwatch and QuickSight informed by business requirements. 
• Good working experience on Web Service Integration, RESTful APIs, WebSockets and MQTT.
• Experience with Development Tools for CI/CD, Unit and Integration testing, Automation and Orchestration    

Work on requested engine enhancements that deliver on requested functionality and performance.

Create Photorealistic 3D Exterior, interior Archviz Scenes and City Environments, also in AR & VR

Work on improvements to our pipelines and tooling.

Debug engine or game issues and suggest or implement solutions.

Propose and build tools or technologies that could enhance the ability to deliver content in an efficient and timely manner.

Optimize for memory, CPU, and rendering performance.

Hands on Experience with Linux administration

Experience using Python or Shell scripting (for Automation) 

Hands-on experience with Implementation of CI/CD Processes 

Experience working  with one cloud platforms (AWS or Azure or Google) 

Experience working with configuration management tools such as Ansible & Chef 

Experience working with  Containerization tool Docker.

Experience working with Container Orchestration tool Kubernetes.

Experience in source Control Management including SVN and/or Bitbucket

& GitHub

Experience with setup & management of monitoring tools like Nagios, Sensu & Prometheus or any other popular tools 

Hands-on experience in Linux, Scripting Language & AWS is mandatory

Troubleshoot and Triage development, Production issues

• Architect, build & maintain beautiful, world-class, enterprise-grade mobile apps
• Build for multiple platforms (iOS, Android) using a single code base (ReactNative, Expo
  and CSS)
•  Collaborate with cross-functional teams to design, develop & ship new features
• Build and maintain tools and infrastructure to support the rapid development and testing of mobile apps

• Passionate about developing mobile apps for iOS and Android using JavaScript
• A mindset to do what it takes to not just get the job done but go above and beyond
• Quick learning mindset and a humble attitude
• Strong fundamentals in JavaScript, ES6, React, and CSS
• Good understanding and working knowledge of using REST APIs and handling errors
• Knowledge of functional programming.Understanding of how to build performant, decoupled, testable, maintainable code.
• Experience in writing native code for android and iOS to write bridges whenever required.
• Bonus: Entrepreneurial spirit and the mindset of challenging the status quo is a big plus
• Bonus: Experience with modern testing frameworks (e.g., Jest, react-testing-library).