BUSINESS DEVELOPMENT ASSOCIATE

Understand product requirements and translate them into effective test cases.

Perform manual functional, regression, UI, and integration testing.

Conduct thorough API testing using tools like Postman or Swagger.

Perform database validation using SQL queries to verify data integrity.

Create, manage, and execute detailed test plans and test cases.

Log and track defects using tools like JIRA, Bugzilla, or Azure DevOps.

Participate in Agile ceremonies (daily standups, sprint planning, retrospectives).

Collaborate closely with the development and product teams to reproduce issues and validate fixes

Graduate Engineer Trainee (GET) – R&D (Paints)

📍 Location: Head Office, Navi Mumbai

💼 For Freshers with Chemistry, Chemical Engg., or Paint Tech background

👩‍🔬 What You’ll Do:

• Work on cutting-edge R&D in paints and coatings
• Apply IS/EN/ASTM standards in testing and applications
• Operate lab instruments for accurate product testing
• Develop & maintain SOPs and documentation
• Uphold lab safety and quality management protocols

🎓 Who Can Apply:

• M.Sc. Chemistry | B.E./B.Tech in Chemical, Paint, or Polymer Technology
• Strong academic foundation & passion for innovation
• Great analytical, problem-solving, and communication skills
• Team player with attention to detail

Your job as a business development manager is to identify sales leads, pitch our product to new clients and onboard them, and maintain a good working relationship with new contacts/schools. Communicating new product developments to prospective clients.

1. Meeting schools and onboarding them
2. Creating and managing top level sales funnel and generate leads
3. Organize and coordinate operations in ways that ensure maximum productivity
4. Managing customer and channel affiliated relationship with client
5. Conducting demos and presentation of the product
6. Monitor sales, marketing & operational activities; implement strategies to maximise channel sales & collections as well as smooth operations.
7. Review your own sales performance, aim to meet or exceed targets
8. Gather market and customer information and provide feedback on the same

Why you?

1. 5 + years experience in a sales role with schools, preferably in edtech and having a client base ( having direct relationship with the school management) of around 100-150 schools in their region.
2. B.tech/MBA degree.
3. Detailed understanding of the principles of sales
4. Strong communication skills
5. Proven track record in achieving sales quotas
6. Open to travelling.

Perks:

Apart from very competitive compensation, you will:

1. Work in a high paced growth environment
2. Work with a very experienced team

Must have attributes:

1. Extreme sense of ownership
2. Bias for action
3. Ability to change the preempt and iterate the course of action to achieve targets.

Job Responsibilities: • Content Creation: Create engaging and relevant content for various social media platforms, including but not limited to text, images, videos, infographics, and other multimedia formats. Ensure content adheres to brand guidelines and resonates with the target audience. • Social Media Management: Monitor and manageall company social media accounts, including Facebook, Twitter, Instagram, LinkedIn, Pinterest, and other relevant platforms. Regularly post updates, respond to comments and messages, and engage with the community to foster positive interactions. • Paid Advertising: Implement and oversee social media advertising campaigns, including budget allocation, ad copy creation, targeting, and performance tracking. Optimize campaigns based on data-driven insights to maximize ROI. • Social Media Influencer Collaboration: Identify and build relationships with relevant social media influencers and brand advocates. Collaborate on sponsored content and partnership opportunities to expand brand reach and credibility. • Analytics and Reporting: Monitor social media performance metrics and generate regular reports to track key performance indicators (KPIs), identify trends, and provide actionable insights to improve future campaigns. • Stay Updated on Trends: Stay abreast of social media industry trends, emerging platforms, and best practices. Introduce innovative ideas and technologies to enhance the company's social media presence. • Crisis Management: Actively monitor socialmedia conversations and address any negative comments or issues promptly and professionally. Handle crisis situations with tact and sensitivity, working collaboratively with relevant teams. • Cross-Functional Collaboration: Collaborate with other departments, such as sales, customer support, and creative teams, to align social media efforts with overall business objectives

About Company: Ramphal Technologies is an Indian startup company. The company was founded by a visionary team of founders having a vast experience in Technology.

The company has a long term vision to disrupt the Indian Air Traffic scenario through technology Innovation. The Govt. Of India has officially signed a MOA with us to 

build the next generation Technology platform to manage the Air Traffic in India.

About Opportunity: We have an exciting career opportunity for you where you will be part of developing a mission critical real time IT system. <<and explain the position>>

This role gives you an opportunity to disrupt how both manned and unmanned flights are going to fly in future. Your software will run in every Indian/Global Airport 

and your work will keep the flight journey safe and efficient.

Responsibilities

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Management and resolve customer complaints
• Sell products and place customer orders in the computer system
• Identify and escalate issues to supervisors
• Manage calls and respond to customer’s email
• Provide product and services information to customers
• Approach expected customers and give a presentation on current projects and services
• Research required information using available resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary

Qualifications and skills:

• Proficient in relevant computer applications
• 2-3 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
• Ability to handle the stressful situation appropriately