VP – HUMAN RESOURCES (HR

Employment Type: Full-Time

Location: In-office, Bangalore

Key Responsibilities:

• Develop and write compelling content for various mediums, including blogs, social media, and newsletters.

• Research and generate ideas for new content topics, ensuring they align with our brand voice and strategic goals.

• Collaborate with other teams (e.g., design, SEO, product) to ensure content consistency and effectiveness.

• Optimize content for SEO to improve organic reach.

Requirements:

• Proven experience as a content writer, copywriter, or similar role.

• Strong writing, editing, and proofreading skills, with attention to detail.

• Familiarity with SEO best practices.

• Ability to work independently and manage multiple projects.

Additional Skills (Preferred):

•Knowledge of content management systems (CMS), especially WordPress.

•Experience in our industry or related fields.

Sr. Network Engineer

Skills :

·       Manage core Network Switches

·       Manage different Network topologies

·       Manage different Type Storage

·       Even Log Monitoring

·       Hardware Monitoring

·       Knowledge of Domain Server

·       Day to Day Other Logs Manage

·       Multiple ISP & Failover Manage

·       Knowledge of Multiple Firewall

·       Knowledge of Vmware

Education & Qualification:

Any Graduate or graduation in related field.

Should have experience in Network, Storage, Server, Firewall & Switches.

Should have minimum 3 years of experience in L3 configuration of switches.

Looking for Fresher Python /Django intern candidate who want to make carrer in IT company and want to learn some live project on it

location : Indore work from office

Responsibilities:

● Assist in the design, development, and maintenance of RESTful APIs using FastAPI

or Flask.

● Integrate third-party APIs and develop internal API connections.

● Support debugging and optimization tasks to enhance API performance and

reliability.

● Collaborate with front-end developers to ensure seamless integration with the

backend.

● Contribute to code reviews and maintain best practices in API development.

● (Optional) Utilize machine learning knowledge to support the development of

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Please call and visit office for detail discussion and for free counseling Monday To Saturday 11 Am to 7 P.M

Company name : Logical Soft Tech Pvt Ltd, Indore(M.P)

Contact : - +91-826.982.972.9(HR), +91-786.973.159.5(HR), +91-741.595.091.9(HR), +91-821.025.182.4 (technical Department),

Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Next to Krozzon hotel, Infront of Old Eye Retina Hospital, Vijay Nagar, Indore, M.P

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Data Engineer - Python

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT

• Use Python web frameworks such as Dash or Streamlit to make latency data accessible to end users.
• Leverage OpenAI API to analyse and generate insights by using latency data and provide visualization interface to end users.
• Improve the Latency Data API to provide seamless access to latency data for end users, including researchers, support, and other teams within QRT.
• Optimize and fine-tune Large Language Models (LLMs) for use cases in natural language understanding, data processing, and predictive modelling. 

Your present skillset

• 4+ years' experience in a related field
• Advanced Python and OpenAI API proficiency.
• Good with LLM Concepts.
• Experience with large data sets, visualizations, and reports.
• High standards in code quality and development practices.
• Proficiency in managing structured/unstructured data.
• Expertise in scalable data systems.
• Strong AI/ML skills for pattern and anomaly detection.
• Experience with CI/CD processes and DevOps.
• Experience in the financial/trading sector.
• Familiarity with latency-sensitive systems and performance optimization

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

1. Have you used Swift in production code ? If yes please share the duration
2. Have you used RxSwift in production code? What were the common scenarios for using it ?
3. Have you used Combine in production code? What were the common scenarios for using it ?
4. Have you used GCD or Operation queues in production code? What were the common scenarios for using it ?
5. Have you used CocoaPods or Swift Package Manager for dependancy handlings in any of the projects you have worked ? What were the common scenarios for using it ?
6. Have you used any of MVVM or VIPER or any other architecture in production code? Please specify which one.
7. What size team have you been a part of? Were there interactions with designers, Product Managers and/or testers?
8. Share links of your app/s on the App Store that you have contributed to.

• Acquiring a deep understanding of our tech product, CKKA Lite.
• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Deliver appropriate presentations on products 
• Create frequent reviews and reports of sales
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

Requirement :- Java Tech Lead (with knowledge of Angular)

• 5+ years of experience into Java 6/7/8, J2EE, EJB, Servlets, JSP, JDBC, LOG4J, JSON, XML
• 3+ years of experience in Spring Boot, Sprint Rest, Spring MVC.
• 5+ years of experience in REST, Micro service Development
• Knowledge of Design Patterns (Good to Have).
• Proven Experience in building complex web systems that have been successfully delivered to customers
• Experience in writing SQL-queries and knowledge of PL/SQL
• Experience in working with databases Oracle 10g, 11g, Postgres, Cassandra etc
• Exposure/Experience in working/setting up CI and CD environments (DevOps).
• Knowledge of development lifecycle, standards, approaches, utilities and environment: shells, version control systems, IDEs, project assembling tools;

Responsibilities:

• Participate in requirement, design, implementation, testing and support of custom banking solutions, which include features enhancements, new functionalities, and back-end systems integration.
• Define and manage resource plan together with the Project Manager aligning to the project schedule.
• Plan and drive the project's technical execution to achieve the committed scope and timeline.
• Monitor and report technical execution progress as well as all technical issues, risk or mitigation plan in a timely manner.
• Ability to coordinate multi-teams (e.g. customers, internal functional and technical SMEs), to understand business requirements, technical design and preparing of technical specifications.
• Assist in estimation of efforts and timescales for tasks delegated to the team.
• Contribute to design/code reviews for quality assurance and conformance to Company standards / guidelines.
• Hands-on participate in development and bugs fixing.
• Commit to continuous improvement and refinement of delivery.
• Strong technical knowledge and skills, consistently provide technical guidance and develop team members.
• Responsible for forward resource management, team building and staff career growth.

Requirements:

• Degree in Computer Sciences / Software Engineering / Information Technology.
• At least 5 years of working experience in Java EE development (preferably in the financial industry).
• Individual that is optimistic, proactive, good initiative, passionate, strives to achieve more as a team, and is able to motivate others.
• Understand design documentation standards such as Unified Modelling Language.
• Experience in various Java EE frameworks and design patterns. Preferably on Micro services architecture.
• Exposure in Java MVC frameworks such as Spring Boot.

Role : Full-time 

Remote / work from home 

Interested, kindly respond with the following : 

Total relevant years of experience : :

CTC:

ECTC : 

Notice Period: