SEO

We’re looking for a Customer Care Executive to handle client queries via calls and emails, resolve issues efficiently, and ensure high customer satisfaction. The ideal candidate is fluent in English, Hindi, and Gujarati, has strong communication and problem-solving skills, and can multi-task in a fast-paced environment.

🛠️ Key Skills:

• Excellent verbal communication
• Fluency in English, Hindi & Gujarati
• Client handling (calls & emails)
• Problem-solving & follow-ups
• Documentation & attention to detail
• Conflict resolution & multitasking

About Us

We are a company where the ‘HOW’ of building software is just as important as the ‘WHAT.’ We partner with large organizations to modernize legacy codebases and collaborate with startups to launch MVPs, scale, or act as extensions of their teams. Guided by Software Craftsmanship values and eXtreme Programming Practices, we deliver high-quality, reliable software solutions tailored to our clients' needs.

We thrive to: 

• Bring our clients' dreams to life by being their trusted engineering partners, crafting innovative software solutions.
• Challenge offshore development stereotypes by delivering exceptional quality, and proving the value of craftsmanship.
• Empower clients to deliver value quickly and frequently to their end users.
• Ensure long-term success for our clients by building reliable, sustainable, and impactful solutions.
• Raise the bar of software craft by setting a new standard for the community.

Job Description

This is a remote position.

Our Core Values

• Quality with Pragmatism: We aim for excellence with a focus on practical solutions.  
• Extreme Ownership: We own our work and its outcomes fully.  
• Proactive Collaboration: Teamwork elevates us all.  
• Pursuit of Mastery: Continuous growth drives us.  
• Effective Feedback: Honest, constructive feedback fosters improvement.  
• Client Success: Our clients’ success is our success.   

Experience Level

This role is ideal for engineers with 3+ years of hands-on software development experience, particularly in Ruby on Rails at scale. 

Role Overview

If you’re a Software Craftsperson who takes pride in clean, test-driven code and believes in Extreme Programming principles, we’d love to meet you. At Incubyte, we’re a DevOps organization where developers own the entire release cycle, meaning you’ll get hands-on experience across programming, cloud infrastructure, client communication, and everything in between. Ready to level up your craft and join a team that’s as quality-obsessed as you are? Read on!   

What You'll Do 

• Write Tests First: Start by writing tests to ensure code quality 
• Clean Code: Produce self-explanatory, clean code with predictable results 
• Frequent Releases: Make frequent, small releases 
• Pair Programming: Work in pairs for better results 
• Peer Reviews: Conduct peer code reviews for continuous improvement 
• Product Team: Collaborate in a product team to build and rapidly roll out new features and fixes 
• Full Stack Ownership: Handle everything from the front end to the back end, including infrastructure and DevOps pipelines 
• Never Stop Learning: Commit to continuous learning and improvement  

What We're Looking For

• Expertise in Ruby on Rails, Test Driven Development, React, React.js or JavaScript, and TypeScript 
• Strong skills in object-oriented programming, data structures, algorithms, and software engineering methodologies 
• Ability to design and develop web architecture and optimize existing infrastructure 
• Experience working in Agile and eXtreme Programming methodologies within a continuous deployment environment 
• Interest in mastering technologies like web server ecosystems, relational DBMS, TDD, CI/CD tools 
• Knowledge of server configuration and deployment infrastructure 
• Experience using source control, bug tracking systems, writing user stories, and technical documentation.

What We Offer 

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.  
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk. 
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies   
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance. 
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind. 
• And More: Extra perks to support your well-being and professional growth. 

Work Environment 

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results. 
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered. 
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team. 

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job description

We are seeking an experienced Frontend Developer to join our team, responsible for building fast, scalable, and maintainable web applications. The ideal candidate will have a strong proficiency in HTML, CSS, JavaScript,Flutter and relevant frameworks, with a passion for creating intuitive and engaging user interfaces.

Key Responsibilities:

- Design and develop responsive, mobile-first UI components and features

- Write clean, modular, and reusable code

- Collaborate with backend developers and designers to integrate APIs and design assets

- Implement accessibility and web performance optimization techniques

- Troubleshoot and debug frontend issues

- Stay up-to-date with industry trends and emerging technologies

- Participate in code reviews and contribute to the improvement of the codebase

Requirements:

- 3+ years of experience in frontend development

- Strong proficiency in HTML, CSS, JavaScript, and relevant frameworks (e.g., React, Angular, Flutter)

- Experience with build tools like Webpack, Gulp, or Grunt

- Knowledge of version control systems like Git

- Excellent problem-solving skills and attention to detail

- Strong communication and collaboration skills

Nice to Have:

- Experience with modern frontend build tools and workflows

- Familiarity with backend technologies and APIs

- Knowledge of web performance optimization techniques

- Experience with accessibility guidelines and best practices

Roll : Technical Trainer

Skills Required: Html,Css,Bootstrap,Javascript,Reactjs,Nodejs,Expressjs,MongoDB

Exp: 2 - 5yrs in training.

Requirement Details:

Experience: 4 + Years

Qualification: CA

Preferred Mumbai candidates only

Job Description:

1) AR function including raising invoices, following up on due invoices.

2) AP function including managing vendors, processing invoices, reviewing employee expenses, financial planning & analysis, budget & project control.

3) Review employee expense reimbursements for accuracy and completeness.

4) Conduct audit of credit card spending for all employees and raise PO's and verify vendor invoices.

5) Assist with the month end close process and Annual reports.

6) Business planning, forecasting & budgeting

7)Seek methods to enhance overall efficiency and performance

8)Identifying cost-saving opportunities at the organizational level

9)Identify areas for improvement and develop solutions to prevent project delays and help company meet its budgetary and cash flow goals

10)Scheduling and managing timelines

Interested candidates can share their resume

• Improving customer experience, not only for borrowers, but also other partners on the platform.
• Ensure seamless integration with data/ service providers and lending partners.
• When not doing any of above, write tests to prevent any regressions.

• Full-stack development experience.
• Experience with Ruby on Rails.
• Self-starter: Someone who can develop independently.
• Passionate about problem solving, ability to see the big picture.
• Realizes the value of 80-20

• Regular participation on Codechef, Topcoder etc. ( If yes, please cite your rank and pass on a link to your profile! )
• Prior experience at a bank / fin-tech / non-banking financial player in a technical role.