QA Engineer

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Review Criteria

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

5. Must be proficient in test planning, writing test cases, and managing full QA cycles.

6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Roles & Responsibilities:

1) Quality Strategy & Process Setup

• Create and follow the best QA practices for our hospitality SaaS products.
• Set up manual and automation testing systems from the ground up.
• Manage the full QA process — from understanding requirements to testing and final sign-off before release.

2) Team Leadership & Management

• Lead and support the QA team members in their day-to-day work.
• Organize training to help the team improve their skills.
• Manage team workload and assign tasks effectively across different projects.

3) Testing & Execution

• Read product and technical documents to plan testing.
• Write detailed test plans, test cases, and checklists.
• Manage all testing stages including regression, smoke, and sanity tests.
• Verify fixes and issues after updates go live.

4) Tool & Workflow Management (ClickUp)

• Use ClickUp or similar tools to manage test cases, bugs, and team tasks.
• Define rules for bug severity and manage the bug tracking process.

5) Automation (Optional but Preferred)

• Automate repetitive tests like regression or smoke tests.
• Use tools such as Selenium, Cypress, or Playwright if possible.

6) Cross-Team Collaboration

• Work closely with Product Managers, Developers, and Support teams.
• Be the final checkpoint for product quality before release.

7) Reporting & Metrics

• Track QA performance — number of bugs, test coverage, and more.
• Share regular updates and reports with leadership.

Key Skills Needed:

• Experience leading QA teams and setting up QA processes.
• Strong knowledge of SaaS products and manual testing.
• Some experience with test automation tools is preferred.
• Comfortable using tools like ClickUp, JIRA, or similar.
• Good at problem-solving and attention to detail.
• Strong communication and teamwork skills.

Requirements:

• 8–10 years of overall QA experience in B2B SaaS companies.
• 3–5 years in a QA lead or manager role.
• Hands-on experience with manual testing, UI/UX testing, and API testing.
• Knowledge of automation tools like Selenium, Cypress, or Playwright (preferred).
• Experience using project management tools like ClickUp or JIRA.
• Good written and spoken communication skills.

Title: QA Tester

Location: Remote (India)

Shift: US Shift (Full-time)

Experience: 6 months–2 years

About Master-O

Master-O is a gamified microskill learning and sales enablement platform designed to help frontline teams learn faster, perform better, and stay motivated. Powered by AI and game mechanics, we work with enterprise clients to drive real behavior change at scale — not just content consumption.

As we continue to scale our B2B SaaS platform globally, quality, reliability, and user experience are non-negotiable. We’re looking for a detail-obsessed QA Tester who enjoys breaking things and cares deeply about seamless product experiences.

Key Responsibilities

🔍 Quality Assurance & Testing

• Perform functional and exploratory testing across the Master-O platform
• Identify, log, track, and validate bugs with expected behavior
• Test gamification flows such as quizzes, leaderboards, rewards, challenges, and progress tracking
• Collaborate closely with Product Managers and Developers to understand requirements and edge cases
• Ensure UAT releases meet quality benchmarks before production deployment
• Validate fixes and ensure no regressions post-release

💬 Customer Support (Freshchat)

• Handle Freshchat queries from end users during US business hours
• Troubleshoot platform issues, clarify product behavior, and escalate bugs when required
• Maintain high SLA adherence for response and resolution times
• Act as the bridge between users and the product team by sharing recurring issues and insights
• Document FAQs, common issues, and resolutions to improve support efficiency

Required Skills & Experience

• 6 months–2 years of full-time experience in QA/testing roles
• Experience testing B2B SaaS platforms (strongly preferred)
• Familiarity with testing gamified products, learning platforms, or interactive applications
• Experience using bug tracking tools (Jira or similar)
• Excellent attention to detail and a strong user-first mindset
• Clear written communication skills (especially while logging bugs and handling chat support)
• Comfortable working US shift timings in a remote setup

What You’ll Love About Working at Master-O

• Work on a high-impact, gamified product used by enterprise sales teams
• Direct ownership of product quality and user experience
• Remote-first culture with real accountability and trust
• Opportunity to collaborate with global clients and users
• A fast-growing product environment where your voice actually matters

Job Description:

As a QA Associate at Binocs, you will play a pivotal role in ensuring the highest quality standards for our software products. With a direct reporting line to the QA Lead, you will be involved in designing, implementing, and executing test plans to identify software issues. This role is ideal for someone with a strong technical background in engineering, experience in fintech or finance software companies, and a passion for quality assurance and detail-oriented testing.

Key Responsibilities:

• Test Plan Development: Create comprehensive and well-structured test plans and test cases based on product specifications.
• Quality Assurance: Execute test cases (manual or automated) and analyze results to ensure software quality.
• Issue Documentation: Document and track bugs, as well as collaborate with the development team to ensure timely resolution.
• Process Improvement: Identify, recommend, and implement improvements in testing processes to enhance efficiency and quality.
• Software Validation: Validate that product features meet requirement specifications and are free of defects.
• Cross-functional Collaboration: Work closely with the product management and development teams to understand product vision and deliver software that aligns with customer and market needs.

Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or related field.
• 2+ years of experience in quality assurance, preferably within fintech or finance software companies.
• Familiarity with software QA methodologies, tools, and processes.
• Experience in writing clear, concise, and comprehensive test plans and test cases.
• Hands-on experience with both white box and black box testing.
• Strong knowledge of software QA metrics, including bug tracking and reporting tools.
• Excellent analytical skills and attention to detail.
• Effective communication skills and the ability to work in a fast-paced environment.

Benefits:

Joining Binocs means being part of a passionate team dedicated to transforming the loan management landscape. We offer a dynamic, innovative environment where your work directly contributes to our vision of efficient, transparent, and data-driven loan management. Our competitive compensation package, including equity, reflects our commitment to attracting and retaining top talent.

About Us:

Binocs.co empowers institutional lenders with next-generation loan management software, streamlining the entire loan lifecycle and facilitating seamless interaction among stakeholders.

Team: Binocs.co is led by a passionate team with extensive experience in financial technology, lending, AI, and software development.

Investors: Our journey is backed by renowned investors who share our vision for transforming the loan management landscape: Beenext, Arkam Ventures, Accel, Saison Capital, Blume Ventures, Premji Invest, and Better Capital.

We are currently looking for a detail-oriented Test Engineer to join our team. The ideal candidate should have expertise in manual testing, along with a basic understanding of Selenium automation testing and Python.

🌏 Job Location: On-Site

What You Will Be Doing

• Perform manual testing on software applications to ensure quality and performance standards are met.
• Create, maintain, and improve test frameworks to ensure comprehensive test coverage.
• Work together with Developers, Product Managers, and other stakeholders to identify and resolve software issues.
• Assist in Test Automation efforts using Selenium and Python scripts.
• Develop end-to-end testing strategies and prepare test plans through the use of quality processes and methodologies.
• Writing and executing test plans for Functional, Regression, Integration, end-to-end performance and user acceptance testing.
• Create comprehensive documentation and communicate extensively with cross-functional teams to deliver a high-quality product.
• Recommend improvements in software to enhance user experience.
• Works together with the team to enhance and improve quality of the Web and Mobile apps.

What You’ll Need

• Min. 3 months of experience as a Test Engineer.
• Good debugging skills and troubleshooting.
• Experience in Manual Testing, Selenium (Basic), Python (Basic).
• Excellent communication and collaboration skills.
• Experience in Functional, Regression, Integration, Performance Testing.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Understanding the Software Development Life Cycle (SDLC), Testing concepts and methodologies.

Benefits

• Competitive salary and performance-based Incentives.
• Working closely with the leadership & an opportunity for an accelerated career growth.
• Opportunities for professional development and career growth.
• Collaborative and dynamic work environment.
• Access to company-sponsored training and resources.

Job Title: Manual QA Tester

Location: Bangalore

Experience Required: 4+ Years

Work Mode: Onsite / Hybrid (as per company policy)

Notice Period: Immediate joiners or candidates who have completed their notice period only

About the Role

We are looking for a detail-oriented and methodical Manual QA Tester with strong analytical skills and a passion for ensuring high-quality software. You will be responsible for understanding requirements, planning test coverage, identifying defects, and ensuring a seamless user experience across web and API interfaces.

Key Responsibilities

• Design, develop, and execute comprehensive test cases based on functional requirements and specifications
• Perform manual testing of web-based applications, APIs, and mobile apps (if applicable)
• Identify, record, and track bugs using JIRA or similar tools
• Work closely with developers and product teams to understand features and resolve issues
• Maintain clear and concise documentation of test results, reports, and testing processes
• Validate bug fixes, regression cases, and perform smoke testing
• Perform cross-browser and device compatibility testing
• Analyze and debug issues using logs, browser developer tools, and relevant tools

Mandatory Tools & Skills

• Postman – for API testing
• Chrome Developer Tools – for UI inspection, console & network analysis
• JIRA – for defect tracking and test management
• Log Analysis – basic familiarity with reading and debugging logs
• Strong command of test case writing, reporting, and scenario-based testing

Good-to-Have Skills

• Experience with tools like TestRail, Zephyr, or Confluence
• Exposure to Agile/Scrum methodology
• Understanding of database queries (basic SQL)
• Experience testing responsive designs and mobile UIs

• Reviews design specifications to understand the scope, requirements, and function of the software product.
• Preparation of test data and execution of test cases (including functional, system, regression, performance, API and database layer etc.)
• Identifies appropriate processes, parameters, functions, and data to test and validate; parameters may include general function, the validity of results, accuracy, reliability, and compliance with industry standards.
• Lead and participate in test case reviews with Business, Developers, other team members
• Estimate, prioritize, plan and coordinate testing activities
• Ensure that user expectations are met during the testing process
• Design, develop and execute automation scripts using open source tools
• When a product does not perform within specifications, reporting defects to programmers while identifying and recommending solutions, improvements, and updates.
• Identifies, logs, and recreates error codes, bugs, and defects.
• Draft quality assurance policies and procedures
• Investigate production issues
• Conducts testing to ensure products perform according to product requirements and within established guidelines.

• A minimum of 3 years of work experience in software quality assurance
• Solid experience in any of the programming languages such as Java, Python, JS, etc
• Experience working with Selenium automation testing, Jmeter, etc
• Strong knowledge of software QA methodologies, tools, and process
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Solid experience in automation tools for unit, functional, API, UI, performance, and/or security testing
• Experience working in an Agile/Scrum development process
• Salesforce Testing, Certifications, and JIRA knowledge will be an advantage
• Hands-on experience in framework creation is preferable
• Experience in Git is mandatory

Roles and Responsibilities:

• Reviewing requirement documents, specifications to provide timely and meaningful feedback
• Creating detailed, comprehensive, and well-structured test plans and test cases
• Estimating, prioritizing, planning, and coordinating quality testing activities
• Designing and implementing tests, debugging and defining corrective actions
• Identify, record, document thoroughly, and track bugs
• Perform different levels of testing such as regression testing, sanity testing, smoke testing, etc
• Liaise with internal teams (e.g. developers and product owners) to identify system requirements, debug results
• Track quality assurance metrics
• Stay up to date with new testing tools and test strategies
• Managing and supporting the QA team
• Responsible for the deliverables of the QA team
• Reviewing test scenarios, test cases from the QA team

We are seeking a skilled QA engineer who has experience in automation. Candidates from startup eco-system will be preferred.

Requirements:

• Have worked on JS based automation framework i.e. Protractor or Puppeteer.
• Have minimum of 2 years of strong experience in front-end automation.
• Understand how Single Page Apps work.
• Experience of automating API tests (our current automation is via C#).
• Understand how CI/CD works.
• Learn-ability and a good team player.