
KEY DUTIES
- Independently own and resolve high-priority or complex customer issues with minimal supervision
- Reproduce and analyze product defects using advanced troubleshooting techniques and tools
- Collaborate with developers to identify root causes and drive timely resolution of defects
- Identify trends in escalations and provide feedback to improve product quality and customer experience
- Document investigation findings, root causes, and resolution steps clearly for both internal and external audiences
- Contribute to knowledge base articles and process improvements to enhance team efficiency
- Represent the escalation team in product reviews or defect triage meetings
- Build subject matter expertise in specific products or components
- Mentor and assist junior team members by reviewing their investigations and coaching through complex cases
- Participate in Agile ceremonies and contribute to team planning and backlog refinement
- Other duties as assigned
BASIC QUALIFICATIONS
- Typically requires 3–6 years of technical experience in a support, development, or escalation role
- Strong technical troubleshooting and root cause analysis skills
- Proficient in debugging tools, logs, and test environments
- Ability to independently manage multiple complex issues and drive them to closure
- Experience working with cross-functional teams in a collaborative, Agile environment
- Proficiency with relevant scripting or programming languages (e.g., Python, Bash, PowerShell, Java)
- Exceptional written and verbal communication skills — especially when engaging with customers in critical or escalated situations
- Demonstrated customer-first mindset with an emphasis on clarity, empathy, and follow- through
- Proactive and detail-oriented, with the ability to document and communicate technical concepts clearly
- Comfortable presenting findings or recommendations to both technical and non-technical stakeholders

Similar jobs
Client Relationship Manager – Full-Time
*🏢 Company Name:- Highfly Sourcing
*📍 Location:- Devika Tower, 13th Floor, Room 1320, Nehru Place
*🕘 Job Timing:- 9:30 AM to 6:00 PM
*🍱 Lunch Break:- 1:30 PM to 2:00 PM
*💼 Salary:- ₹10,000 – ₹25,000 (Higher for experienced candidates who meet targets)
We’re looking for an experienced and confident Client Relationship Manager to join our team. If you’re good at handling visa cases, providing guidance to clients, and managing documentation, we’d love to work with you!
---
### Key Responsibilities:
* *Client Consultations:- Speak with clients to understand their immigration needs and recommend the most suitable visa type (work, student, visitor, family, etc.).
* *Eligibility Check:- Review each client’s profile and assess eligibility based on the current immigration rules of different countries.
* *Document Preparation:- Help clients gather necessary documents like financial proofs, educational certificates, employment records, etc.
* *Application Support:- Fill out visa forms correctly and ensure all documents are submitted in proper format and within deadlines.
* *Follow-ups:- Track application status and update clients regularly. Handle re-submissions if needed.
* *Legal Awareness:- Stay updated with immigration laws and provide accurate information to clients regarding visa renewals, appeals, or rejections.
---
Why Join Us?
* Relaxed work environment with a cooperative team
* Office in a prime location – Nehru Place
* We recognize performance — get paid more if you help us grow!
📞 Don’t hesitate to apply! We’re looking for someone who’s ready to grow with us.
Upto 3 years of experience are only considered
Hands-on experience running Google Ads campaigns (primary focus)
Experience with Conversion Campaigns
Experience working with analytics tools such as Google Analytics, Appsflyer, and Mixpanel
Experience managing a monthly Google Ads budget of more than 10 lakhs
Educational Background: Btech/ BCA and preferred from Tier 1 institution (IIT, NIT, DTU or equivalent)
Maintain accurate books of accounts (ledger, journal entries, vouchers)
Prepare monthly, quarterly, and annual financial statements
Handle accounts payable and receivable
Reconcile bank statements and vendor accounts
Manage GST, TDS, and other statutory compliances
Prepare and file tax returns in coordination with CA
Assist in audits and provide required financial data
Monitor expenses and support budgeting activities
Ensure compliance with accounting standards and company policies
Location :Coimbatore
Key Responsibilities:
✅ Develop and maintain strong client relationships
✅ Understand client needs and provide tailored solutions
✅ Act as a point of contact for client inquiries and feedback
✅ Collaborate with internal teams to ensure client success
✅ Drive client engagement and retention strategies
What We’re Looking For:
🔹 Proven experience in client relationship management or a similar role
🔹 Freshers can also apply
🔹 Hindi Speaking is must.
🔹 Excellent communication and interpersonal skills
🔹 Strong problem-solving abilities
🔹 A proactive approach and a passion for client satisfaction
🔹 Ability to work collaboratively in a fast-paced environment
Job Description: Data Analyst
Position: Data Analyst
Location: Gurgaon
Experience Level: 1-3 Years
Employment Type: Full-Time
Role Overview
We are looking for a results-driven Data Analyst to join our team and support business decision-making through data insights and analytics. The ideal candidate will be highly proficient in Python, skilled in data visualization tools, and experienced in solving complex problems to drive measurable business outcomes such as revenue growth or cost reduction.
Key Responsibilities
Data Analysis and Insights:
Extract, clean, and analyze large datasets using Python to uncover trends and actionable insights.
Develop predictive models and conduct exploratory data analysis to support business growth and operational efficiency.
Business Impact:
Identify opportunities to increase revenue or reduce costs through data-driven strategies.
Collaborate with stakeholders to understand business challenges and provide analytics-driven solutions.
Data Visualization:
Build intuitive dashboards and reports using tools like Zoho Analytics, Looker Studio, or Tableau.
Present findings and insights clearly to both technical and non-technical stakeholders.
Problem-Solving:
Work on end-to-end problem-solving, from identifying issues to implementing data-backed solutions.
Continuously optimize processes through automation and advanced analytics techniques.
Collaboration and Reporting:
Work closely with teams across departments to understand data needs and deliver solutions tailored to their goals.
Provide ongoing reporting and insights to track key performance indicators (KPIs) and project outcomes.
Required Skills & Qualifications
Technical Expertise:
Strong proficiency in Python, including libraries such as Pandas, NumPy, Matplotlib, and Seaborn.
Hands-on experience with BI tools like Zoho Analytics, Looker Studio, or Tableau.
Analytical Skills:
Proven ability to analyze data to generate insights that drive decision-making.
Demonstrated success in addressing business challenges and achieving results such as revenue increment or cost reduction.
Problem-Solving:
Experience working on real-world business problems, identifying root causes, and implementing data-based solutions.
Communication:
Strong ability to communicate complex insights effectively to diverse audiences.
Excellent presentation and storytelling skills to translate data into actionable business strategies.
Preferred Qualifications
Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, or related field.
Certifications in data analytics tools or platforms (e.g., Tableau, Looker).
Experience with advanced analytics or machine learning concepts.
What We Offer
Opportunity to work on impactful projects that directly influence business outcomes.
Collaborative, innovative, and supportive work environment.
Access to cutting-edge tools and technologies.
Competitive salary and growth opportunities.
|
.Minimum of 5 yeares expereince in .NET development Knowledge and drive to ensure quality by implementing unit tests Passion for quality, speed, and optimisation within the development process Experienced with agile development using Scrum/Kanban Experience with dependency injection and domain driven architectural styles Experience with the following technologies and concepts: .Net, MVC, Web api, React or Angular, SQL Experience with Git-based source control products (GitHub, Bit-bucket) |
Our client is a food startup that is serving the traditional Indian snack with a modern twist. The startup is driven by young blood entrepreneurs who realized the absence of hygienic street food in India.
They re-innovated their favorite snack by reducing the fat and calorie content and inducing diverse flavors. Starting from a tiny kitchen and a QSR joint the startup now has its retail outlets in Bengaluru, Hyderabad, and Pune. They have business tie-ups with MNCs like PVR, CCD, and INOX and have secured a place in the frozen food section with a top e-commerce site.
The founders are a wife-husband duo with backgrounds in sales & marketing and biotechnology. They have put their heart and soul in the company and have turned it into a multimillion brand.
As an Assistant Manager,you will be maintaining Accounts books, Purchase Reconciliation, cash flow management, other accounting work.
- Maintaining receipts, records, and withdrawals of the stockroom.
- Performing other stock-related duties, including returning, packing, pricing, and labelling supplies.
- Rotating stock and coordinating the disposal of surpluses.
- Ensuring adequate record keeping and managing all documentation to confirm proper stock levels and maintaining inventory control physically as well as in the software.
- Ensuring to effectively maintain minimum stock level at all times.
- Ensuring effective and efficient delivery of the products to the outlets as per the commitments.
- Planning, scheduling and controlling outgoing materials effectively and efficiently.
- Possessing sound knowledge of store keeping operation as per organizational norms and ISO standards and should be able to monitor and maintain safe and quality working practices.
What you need to have:
- Graduate with B.Com. / B.A. / B.Sc. degree preferred.
- Knowledge of proper book-keeping and inventory management.
- Familiarity with standard concepts and best practices in a stockroom or warehouse environment.
- Excellent written and verbal communication skills.
- Competencies in data entry, analysis, and management.
- Willing to work 6 days a week.
- Keen attention to detail and ability to effectively manage time.
- 2+ years experience in Kotlin
- MVVM Architecture
- Atomic design pattern(additional)
- Algorithms & Data structure concepts
- B2C App / Product Company Experience
- BE and BTECH in Computer, Computer Science, IT










