

KEY DUTIES
- Independently own and resolve high-priority or complex customer issues with minimal supervision
- Reproduce and analyze product defects using advanced troubleshooting techniques and tools
- Collaborate with developers to identify root causes and drive timely resolution of defects
- Identify trends in escalations and provide feedback to improve product quality and customer experience
- Document investigation findings, root causes, and resolution steps clearly for both internal and external audiences
- Contribute to knowledge base articles and process improvements to enhance team efficiency
- Represent the escalation team in product reviews or defect triage meetings
- Build subject matter expertise in specific products or components
- Mentor and assist junior team members by reviewing their investigations and coaching through complex cases
- Participate in Agile ceremonies and contribute to team planning and backlog refinement
- Other duties as assigned
BASIC QUALIFICATIONS
- Typically requires 3–6 years of technical experience in a support, development, or escalation role
- Strong technical troubleshooting and root cause analysis skills
- Proficient in debugging tools, logs, and test environments
- Ability to independently manage multiple complex issues and drive them to closure
- Experience working with cross-functional teams in a collaborative, Agile environment
- Proficiency with relevant scripting or programming languages (e.g., Python, Bash, PowerShell, Java)
- Exceptional written and verbal communication skills — especially when engaging with customers in critical or escalated situations
- Demonstrated customer-first mindset with an emphasis on clarity, empathy, and follow- through
- Proactive and detail-oriented, with the ability to document and communicate technical concepts clearly
- Comfortable presenting findings or recommendations to both technical and non-technical stakeholders

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Roles and Responsibilities:
- Acquire and activate travel agents through various channels like office visits, telephone, email, social networks, events & meetings.
- Establish, grow, and maintain commercial ties with travel agents—both current and potential—in the designated territory to attract new partners for our services.
- Create a sales funnel, identify the right leads, define long-term goals, and engage in strategic business planning.
- Align sales activities with tele-sales team, product, marketing, and customer success team.
- Build in-depth understand of our products and give demos or solve product queries to convert agents.
- Attend road shows, trade fairs and other travel industry events.
- Maintain and analyse data.
- Stay updated on industry insights and opportunities for strategic planning and growth.
Experience and Skills you MUST have:
- At least 4 years sales experience in the travel industry
- Excellent communication and interpersonal skills
- Ability to build relationships
- Prior experience in acquiring travel agents or in visas or insurance is a big plus
- Proficient with using CRMs and google sheets
- Ability to handle pressure

Job Description
- Independently own one or more multiple modules, which includes: requirement analysis, design, development, maintenance & support
- Write extensive, efficient code to address complex modules and that handles interaction between multiple components.
- Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions
- Produce architecture with clean interfaces, that are efficient and scalable
- Participate and contribute to architectural discussions
- Perform design and code reviews
- Perform technical feasibility and trade off studies & guides others to perform these studies
- Solve production issues. Investigate and provide solutions to minimize the business impact due to outage
- Continuously improve performance metrics of modules you own.
- Collaborate effectively across teams to solve problems, execute and deliver results
Requirements
- 2+ years of relevant industry experience in MERN stack
- A deep understanding of JavaScript
- Experience working with SQL and NoSQL databases
- Experience with Unit and Integration tests
- Experience with CI/CD
- Experience with MathJax/Latex
- Experience with large scale video streaming
Job Description
- Ensure hardware quality by performing client's qualification tests on servers and components
- Draft organized and detailed qual reports of tests showing outputs and PASS/FAIL results
- Debug HW issues found during tests by running investigative steps such as reproduction tests, problem isolation and fix verification.
- Prepare servers for test by validating HW config and updating FW
- Provide progress updates of tests on a regular basis in task tracker
- Attend stakeholder meetings to provide updates to open qualifications
- Support building out diagnostic definitions for hardware failures
Qualifications
- 5+ years of BMC test experience
- Experience with data center server (x86) and component testing and debug - CPU, DIMM, Motherboard, BMC, SATA/NVME Drive, NIC, PSU
- Experience with data center server FW component testing and debug - BIOS, BMC/IPMI/redfish, Drive FW, NIC FW, RAID FW, CPLD
- Experience with Linux shell/bash scripting to support HW testing
- Experience on Python automation
- Candidate should have basic communication and good convincing power.
- Candidate should be comfortable with calling.
- Lead generation, Ability to work in a team or individually as and when required.
- Outstanding problem solving skills.
- Have great interpersonal skills.
- Candidate should have strong organizational skills.
We are looking out for a Flutter Developer who will be running and designing product application features across various cross-platform devices. Someone who is passionate about code writing, solving technical errors, and taking up full ownership of app development. Role & Responsibilities
● An in-depth understanding of front-end languages like Flutter is a must, HTML, CSS3, JavaScript, and NodeJS.
● Experience in the development of Web App and code should be compatible with Android/iOS applications and have deployed them on Google Play/App Store.
● In-depth understanding of databases like PostgreSQL
● You will be writing readable and clear code using Dart that will be extensively documented for future use and upgrades.
● Familiarity using version control tools like Git, Subversion, etc., and IDEs like Android Studio, VS Code, etc.
● Knowledge of Dart programming language, Rest APIs, and integration of various APIs from third parties.
● Understand basic concepts of design for developing user-friendly applications.
Work Experience:
Experience of 2-3 years on Flutter technology is a must.
Location:
Thane, Mumbai (For candidates from outside Mumbai, the company will provide shared accommodation) Joining: 0-1 month
Remuneration:
Attractive salary + ESOPs
Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you need to do:
- Identifying and sourcing prospective Channel Partners (CSP’s) in line with the requirements of the company
- Managing a team of Channel Partners (CSP’s) and selling the financial products/services of the company
- Being a representative of the company and ensuring that the queries or concerns raised by the Channel Partners (CSP’s) are resolved in a timely manner
- Ensuring that the Channel Partners (CSP’s) are handling and processing various related forms and documents as per the laid down processes
- Ensuring that the Channel Partners (CSP’s) are working and are operational during the working hours as per the company’s guidelines
- Monitoring the work-related activities of the channel of Channel Partners (CSP’s) and guiding them accordingly and thus be a link between the Principals and the team of Channel Partners (CSP’s)
- Working closely with internal stakeholders such as the teams within the company and also external stakeholders such as customers
- Ensuring compliance of related rules, laws & regulations while handling and selling the financial services to the customers
- Updating and maintaining a database of sales figures and other related data and reporting the same to the business in regular intervals
Desired Candidate Profile
What you need to have:- Graduation is a must
- Total work experience of 10 years with at least 3 years of work experience in heading business correspondent channel and driving sales through the same
- Excellent networking skills
IIT, NIT and Top Tier-1 Institutes candidates only.
Skills
❖ At least 8 years of full-time engineering experience
❖ Proven ability to work on multiple projects at a time within a fast-paced environment with tight deadlines
❖ Expertise in Node, Javascript (ES6) and good understanding of web frontend technologies
❖ Experience developing large-scale software products, quality, monitoring and reliability
❖ Experience working with relational databases such as MySQL or Postgres
❖ Experience building REST APIs
Bonus Points
❖ Significant experience with TypeScript and Express.js
❖ Significant experience developing user interfaces with the React framework
❖ Experience with AWS
❖ Experience with Agile software development


- Spend most of your time developing brand new software in Python
- Build out a secure data replication infrastructure to replicate transactional data across a hierarchical system
- Build out APIs for supporting a fleet of 20k devices
- Build out a configurable data analytics and reporting framework
- Build out real time dashboards for getting a high level and deep dive view of the overall system
- Be responsible for independently designing and building out modules of the overall system
- Work with a team of smart peers and take ownership of the resulting system
- Push yourselves, create impact, learn and grow as an engineer


