Escalation Engineer

About Techjays

At Techjays, we build production-grade AI platforms for global clients. We operate at the intersection of backend engineering, distributed systems, and applied AI — delivering secure, scalable, and enterprise-ready intelligent systems. Our team has built and scaled products at Google, Akamai, NetApp, ADP, Cognizant, and Capgemini.

About the Role

This is not a feature-delivery role. We are looking for an AI Lead who can architect, own, and scale intelligent backend systems end-to-end. You will drive both technical direction and execution — working across LLM integrations, RAG pipelines, agentic AI workflows, and cloud-native backend systems for global clients.

What You'll Do

• Architect and scale backend systems powering AI-driven applications
• Design and implement RAG pipelines, AI agents, and LLM integrations
• Own systems end-to-end — from architecture to deployment and scaling
• Integrate and optimize LLMs (Claude, GPT, Gemini) for real-world production use cases
• Build high-performance distributed systems with observability and cost efficiency
• Lead backend and AI initiatives with strong technical ownership
• Mentor engineers and raise the technical bar across teams
• Collaborate with product and AI teams to deliver AI-native solutions

What We're Looking For

• 6–10 years of strong backend engineering experience
• Hands-on expertise in Python (FastAPI / Django / Flask)
• Deep understanding of Generative AI and LLM-based systems
• Strong experience with RAG pipelines and Vector Databases (Pinecone, FAISS, ChromaDB, Weaviate)
• Solid knowledge of Agentic AI — building autonomous agents and multi-agent workflows
• Proficiency in AWS or GCP in production environments
• Experience with distributed systems, microservices, and system design
• Strong grasp of Data Structures, Algorithms, and Design Patterns
• Familiarity with WebSockets, Git, Linux/Unix, and CI/CD

Nice to Have

• Experience with Anthropic Claude API and Claude Code
• Familiarity with real-time data systems or streaming (Kafka, etc.)
• MLOps and AI system lifecycle experience
• Optimizing AI systems for latency, cost, and scalability

Who You Are

• You think in systems, not just features
• You take full ownership of what you build
• You are comfortable navigating fast-moving, ambiguous environments
• You stay updated with the latest in Generative AI and backend technologies
• Strong communicator who can collaborate across teams and global clients

What We Offer

• Competitive compensation (Best in Industry)
• Work on production-grade AI systems used by global clients
• Exposure to cutting-edge AI tools and frameworks
• A culture that values clarity, integrity, and continuous growth

Position Overview:

We are seeking a highly motivated and skilled Real-World Evidence (RWE) Analyst to join growing team. The successful candidate will be instrumental in generating crucial insights from real-world healthcare data to inform decision-making, improve patient outcomes, and advance medical understanding. This role offers an exciting opportunity to work with diverse healthcare datasets and contribute to impactful research that drives real-world change.

Key Responsibilities:

For Both RWE Analyst (Junior) & Senior RWE Analyst:

• Data Expertise: Work extensively with real-world healthcare data, including Electronic Medical Records (EMR), claims data, and/or patient registries. (Experience with clinical trial data does not fulfill this requirement.)
• Methodology: Apply appropriate statistical and epidemiological methodologies to analyze complex healthcare datasets.
• Communication: Clearly communicate findings through presentations, reports, and data visualizations to both technical and non-technical audiences.
• Collaboration: Collaborate effectively with cross-functional teams, including clinicians, epidemiologists, statisticians, and data scientists.
• Quality Assurance: Ensure the accuracy, reliability, and validity of all analyses and reports.
• Ethical Conduct: Adhere to all relevant data privacy regulations and ethical guidelines in real-world data research.

Specific Responsibilities for RWE Analyst (Junior):

• Perform statistical analysis on real-world healthcare datasets under guidance.
• Contribute to the development of analysis plans, often by implementing predefined methodologies or refining existing approaches.
• Prepare and clean data for analysis, identifying and addressing data quality issues.
• Assist in the interpretation of study results and the drafting of reports or presentations.
• Support the preparation of journal publication materials based on RWE studies.

Specific Responsibilities for Senior RWE Analyst:

• Analysis Design & Leadership: Independently design and develop comprehensive analysis plans from inception for RWE studies, identifying appropriate methodologies, data sources, and analytical approaches. This role requires a "thinker" who can conceptualize and drive the analytical strategy, not just execute pre-defined requests.
• Project Management: Lead and manage RWE projects from conception to completion, ensuring timely delivery and high-quality outputs.
• Mentorship: Mentor and guide junior RWE analysts, fostering their development in real-world data analysis and research.
• Methodological Innovation: Proactively identify and evaluate new methodologies and technologies to enhance RWE capabilities.
• Strategic Input: Provide strategic input on study design, data acquisition, and evidence generation strategies.

Qualifications:

For Both RWE Analyst (Junior) & Senior RWE Analyst:

• Bachelor's or Master's degree in Epidemiology, Biostatistics, Public Health, Health Economics, Data Science, or a related quantitative field. (PhD preferred for Senior RWE Analyst).
• Demonstrable hands-on experience working with real-world healthcare data, specifically EMR, claims, and/or registry data. Clinical trial data experience will not be considered as meeting this requirement.
• Proficiency in at least one statistical programming language (e.g., R, Python, SAS, SQL).
• Strong understanding of epidemiological study designs and statistical methods relevant to RWE.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong written and verbal communication skills.

Specific Qualifications for RWE Analyst (Junior):

• 4+ years of experience in real-world data analysis in a healthcare or pharmaceutical setting.
• Involvement with journal publications is highly desirable. (e.g., co-authorship, contribution to manuscript preparation).

Specific Qualifications for Senior RWE Analyst:

• 5+ years of progressive experience in real-world data analysis, with a significant portion dedicated to independent study design and leadership.
• A strong track record of journal publications is essential. (e.g., lead author, significant contribution to multiple peer-reviewed publications).
• Proven ability to translate complex analytical findings into actionable insights for diverse stakeholders.
• Experience with advanced analytical techniques (e.g., machine learning, causal inference) is a plus.

Preferred Skills (for both roles, but more emphasized for Senior):

• Experience with large healthcare databases (e.g., IQVIA, Optum, IBM MarketScan, SEER, NDHM).
• Knowledge of common data models (e.g., OMOP CDM).
• Familiarity with regulatory guidelines and best practices for RWE generation.

Company Profile

Jamboree is the oldest institute in India and the best of its kind, which offers comprehensive classroom and online preparation programs for GMAT®, GRE®, SAT®, ACT®, TOEFL™, and IELTS™. Jamboree has 39 centers in 22 cities of 2 countries including India and Nepal. Each center follows a uniform curriculum and has outstanding faculty, all of whom are trained at our head office. Each center offers the same teaching standards and syllabus.

https://www.jamboreeindia.com/

Job description

Ensure the profitability of the center & achievement of sales targets

Counseling students, handling daily center operations, handling inquiries & walk-ins, Cold calling must!

Required Candidate profile

Counseling/Sales experience, cold calling MUST.

Excellent communication skills & inter-personal ability, multi-tasking ability

Education Industry work experience is must.

APPLY HERE  = https://r.ripplehire.com/s/bp24C" target="_blank">https://r.ripplehire.com/s/bp24C   
The ideal candidate is a creative problem solver at heart who thrives in a team environment. You will help manage and oversee relationships with new and existing partners through high-touch networking, lead generation, and market research. 

Responsibilities

• Own the entire proposal process: identify customeR needs, develop win themes, and produce complete proposals
• Assess the competitive landscape and track key market trends and developments
• Provide administrative support as well as excellent customer service and smooth communications
• Maintain the database using your organizational skills to streamline processes and clean up the data
• Cold calling 

Qualifications

• Bachelor's degree or equivalent experience
• Excellent written and verbal communication skills
• Highly organized with excellent attention to detail

Job Description:

Proven experience with Hyperion Planning version 11.X version or EPM Cloud

Extensive experience in developing and maintaining Hyperion Planning and Essbase applications

Strong understanding of ASO and BSO cube development

Independently handle metadata build and security

Expert level knowledge in writing business rules

Knowledge of writing basic SQLs

Experience with SmartView, web forms, financial reports, MDX queries and MXL scripting

Oracle Relational Database experience and FDMEE experience is a plus

Deep functional and technical knowledge of financial systems and business processes, especially around planning, budgeting, forecasting

Apply structure knowledge to solve problems, break down issues and identify solutions.

Strong oral and written communication skills are essential for this role

The ability to work independently and be proactive

Knowledge of integration between external systems

Analytical and assessment skills essential

Proven experience in providing system support and direct contact with users to solve issues with business applications.

Candidate profile:

• The resource should be with Hyperion planning background.
• He should be ablet to understand the existing planning business rules with the help of Sutherland team.
• He should be able to independently develop/modify the Business rules. Sutherland team will provide the required design for the change requests.
• The resource is responsible for development, testing and production deployment and support after deployment.

We are looking for a FULL-TIME OFFICE POSITION Java Developer (2-3 years experience) who is proficient with coding and can design, develop, test, and implement Java applications and resolve technical issues.

As a Java Developer, we are looking for a highly skilled candidate, who will be responsible for building great web applications in Java, analyzing business objectives and user requirements, suggesting necessary changes for the existing Java applications, compiling detailed technical documentation, and determining application functionalities and features.

Do you think you fit this description well? Then apply now!

Expected Responsibilities

• Understanding the business requirements
• Designing and developing the front end for customer-facing applications using the MVC framework
• Creating RESTful APIs for the front-end developers with and with ORM or raw query for any Database technologies like MySQL or MongoDB
• Creating self-contained, reusable, and testable modules and components
• Ensuring a clear dependency chain regarding the app logic as well as the file system
• Supporting continuous improvement by investigating alternatives and technologies and presenting these for architectural review
• Writing non-blocking code and resorting to advanced techniques, such as multi-threading, when required

Required Skills And Qualifications

• MCA/BTech degree in Computer Science, Engineering, or a related subject
• Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
• Experience with Docker or any other containerization tools
• Growth mindset and a positive and collaborative attitude
• Professional, precise communication skills
• Fluency in English, both written and spoken

Must-Haves

• At least 2-3 years of experience as a Java Developer
• Experience with Amazon Web Services (S3, Lambda, Elastic Beanstalk, and other AWS modules)
• Hands-on experience in Core Java, Spring Boot, and Spring framework (Embedded Tomcat), REST API skills
• Deep understanding of Java, servlets in J2EE, web-based request handling with Microservices architecture
• Experience with JavaScript-based front-end frameworks like Angular JS or React JS
• Good understanding of Design Patterns, Data structures, and Algorithms
• Exposure to Agile principles and methodologies, including Continuous Integration and Test Driven Development
• Comprehensive knowledge of OO design principles and development patterns
• Java Batch Scheduling (e.g., Flux, Quartz) knowledge
• Previous experience working with clean code, SOLID principles, TDD

A Little About Who We Are

Klizo Solutions, founded by Joseph Ricard, is an IT company that develops outstanding applications and techs in an enterprise environment, located near CC2 in the New Town Area, Kolkata.

But it isn’t the first brainchild of our founder, as he also has multiple start-ups to his credit, including one of the largest music apps in the Philippines and Italy and a first-of-its-kind Cannabis Vending Machine.

So, naturally, being a part of a company founded and run by such a visionary tech leader and a serial entrepreneur, our employees always have ample opportunities to learn and grow as the company evolves.

Currently, our big happy Klizo family consists of 50+ employees. But we want to extend the happiness of working and collaborating with talented individuals even further. And by this, we mean we will hire more talents over the next few weeks!

Perks Of Being A Klizonian

• Training will be provided (if required)
• 5-day working in a week
• On-time salary every month
• Cool and approachable management
• Numerous opportunities for growth

Job Type: Full Time

• Communicating with users
• Collecting data about user service trends
• Recording and responding to user issues
• Developing strategies to retain users
• Work closely with the product team
• have worked with tools like Moengage

Job Responsibilities:

• Call to arrange meetings with potential customers to generate new business
• Evaluate customers skills, needs and build productive long lasting relationships
• Negotiate the terms of an agreement and close deals
• Challenge any objections with a view to getting the customer to buy Business/Revenue generation
• Meet personal and team sales targets,
• Generate or follow through sales leads

Skills:

• Strong communication, negotiation and interpersonal skills
• Self-motivated and driven