
KEY DUTIES
- Independently own and resolve high-priority or complex customer issues with minimal supervision
- Reproduce and analyze product defects using advanced troubleshooting techniques and tools
- Collaborate with developers to identify root causes and drive timely resolution of defects
- Identify trends in escalations and provide feedback to improve product quality and customer experience
- Document investigation findings, root causes, and resolution steps clearly for both internal and external audiences
- Contribute to knowledge base articles and process improvements to enhance team efficiency
- Represent the escalation team in product reviews or defect triage meetings
- Build subject matter expertise in specific products or components
- Mentor and assist junior team members by reviewing their investigations and coaching through complex cases
- Participate in Agile ceremonies and contribute to team planning and backlog refinement
- Other duties as assigned
BASIC QUALIFICATIONS
- Typically requires 3–6 years of technical experience in a support, development, or escalation role
- Strong technical troubleshooting and root cause analysis skills
- Proficient in debugging tools, logs, and test environments
- Ability to independently manage multiple complex issues and drive them to closure
- Experience working with cross-functional teams in a collaborative, Agile environment
- Proficiency with relevant scripting or programming languages (e.g., Python, Bash, PowerShell, Java)
- Exceptional written and verbal communication skills — especially when engaging with customers in critical or escalated situations
- Demonstrated customer-first mindset with an emphasis on clarity, empathy, and follow- through
- Proactive and detail-oriented, with the ability to document and communicate technical concepts clearly
- Comfortable presenting findings or recommendations to both technical and non-technical stakeholders

Similar jobs
We’re Hiring | SEO Intern – Indore (Onsite)
About MotionGility
MotionGility is a full-fledged Video, Design, and Digital Marketing Agency helping ambitious brands accelerate sustainable growth with performance-driven strategies. Founded in 2015, we are among the Global Top 10 Explainer Video Companies and have evolved into a creative powerhouse delivering impactful digital solutions for global brands.
Position: SEO Intern
Location: Indore (Onsite)
Number of Positions: 2
Type: Full-time
About the Role
We’re looking for an SEO Intern who is eager to go beyond traditional checklists and dive deep into SEO growth hacking. If you love experimenting, analyzing competitors, and finding unconventional ways to drive organic growth — this role is for you.
You’ll work closely with the marketing and content team to implement high-impact SEO strategies, optimize technical foundations, and build high-quality backlinks based on targeted competitor insights.
Key Responsibilities
1. On-Page SEO
- Conduct keyword research and map keywords to relevant site pages.
- Optimize meta tags, headers, URL structure, and content for SEO.
- Improve internal linking for better crawlability and user experience.
- Perform regular content gap and SERP analysis for new opportunities.
2. Technical SEO
- Conduct website audits to identify and resolve technical issues.
- Optimize site speed, Core Web Vitals, mobile responsiveness, and indexing.
- Work with the dev/content team to implement technical fixes.
- Monitor performance using tools like Google Search Console, Screaming Frog, Ahrefs, SEMrush, etc.
3. SEO Growth Hacking
- Experiment with emerging SEO tactics and unconventional strategies.
- Analyze competitors to reverse-engineer ranking patterns and content strategies.
- Identify low-hanging keywords and quick-win ranking opportunities.
- Contribute to innovative campaigns that boost organic visibility.
4. Targeted Link Building
- Research and build high-authority, niche-relevant backlinks.
- Execute competitor backlink analysis and replicate effective link sources.
- Explore guest posts, resource pages, digital PR, and outreach opportunities.
What We’re Looking For
- Passion for SEO, analytics, and growth-focused marketing.
- Strong understanding of search engines and ranking algorithm basics.
- Curiosity to learn beyond traditional SEO methods.
- Basic knowledge of tools like GSC, GA4, Ahrefs, SEMrush, Screaming Frog, etc.
- Strong research, communication, and execution skills.
- Ability to work in a fast-paced environment and take ownership.
Perks & Growth
- Full-time role after successful 3-month internship onboarding.
- Direct exposure to advanced, real-world SEO projects.
- Mentorship from growth-driven SEO professionals.
- Access to premium SEO tools & learning resources.
- Opportunity to work on high-impact projects from day one.
ROLES AND RESPONSIBILITIES
Essential Functions:
- Handle a portfolio of projects and clients in parallel from Fortune 1000 companies and across geographies.
- Plan for a quarter ahead and develop an execution plan for projects and people in the team. Need to be ahead of both client and internal resources in planning and execution.
- Establish and maintain strong relationships with product delivery, the sales team, client and account managers.
- Make sure that the projects are achieving promised business value/RoI and figure out ways to achieve it if there is a gap.
- Build Rapport with clients and manage those effectively, high end consulting touch would be required
- Manage escalations, variations, complexities in projects effectively.
- Able to effectively use the established frameworks in project execution, client handling, resource utilization, resource mentoring etc.
- Directly supervises functional consultants, solution architects; conducts employee performance reviews/evaluations and career development discussions
- Manage up- Make sure to keep the higher management honest and able to strike a right balance between issues/items that are to be escalated vs that are to be handled.
REQUIREMENTS AND QUALIFICATIONS
Education:
- Bachelor's or Master’s Degree (preferably from a top reputed university)
- Strong presentation and facilitation skills with small and large groups
- Strong analytical skills with the ability to understand Fortune 1000 client business complexities and handle those
Experience:
- Overall 8+ years of professional services experience with extensive experience in customer facing roles and involved in requirements gathering, gap analysis, feasibility study etc.
- Minimum 2 years of experience as Project manager or equivalent role demonstrating management and leadership experience, preferably in a fast paced consulting / professional services set-up.
- Minimum 1 year of experience managing large portfolio, leading cross-functional teams and tracking the project progress against the plans
- Experience in leading and mentoring people as part of the project life cycle.
- Experience in following the established processes/standards/templates to achieve successful results.
- Experience with Invoice-to-Cash related business process is desirable
Critical Knowledge, Skills, and Abilities Requirements:
- Excellent communication and presentation skills
- Team management and collaboration skills
- Strong organizational skills and detail oriented
- Ability to negotiate with stakeholders and have challenging discussions
- Proven problem solving, risk mitigation and analytical skills
- Excellent team and interpersonal skills
- Strong ownership to drive the projects from start to finish with maximum client delight
Power BI Developer
Senior visualization engineer with 5 years’ experience in Power BI to develop and deliver solutions that enable delivery of information to audiences in support of key business processes. In addition, Hands-on experience on Azure data services like ADF and databricks is a must.
Ensure code and design quality through execution of test plans and assist in development of standards & guidelines working closely with internal and external design, business, and technical counterparts.
Candidates should have worked in agile development environments.
Desired Competencies:
- Should have minimum of 3 years project experience using Power BI on Azure stack.
- Should have good understanding and working knowledge of Data Warehouse and Data Modelling.
- Good hands-on experience of Power BI
- Hands-on experience T-SQL/ DAX/ MDX/ SSIS
- Data Warehousing on SQL Server (preferably 2016)
- Experience in Azure Data Services – ADF, DataBricks & PySpark
- Manage own workload with minimum supervision.
- Take responsibility of projects or issues assigned to them
- Be personable, flexible and a team player
- Good written and verbal communications
- Have a strong personality who will be able to operate directly with users
Hello,
Greetings from CodersBrain!
Coders Brain is a global leader in its services, digital, and business solutions that partners with its clients to simplify, strengthen, and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise, and a global network of innovation and delivery centers.
This is regarding the urgent opening for the'' iOS Developer role. We found your profile in the Cutshort database and it seems like a good fit for the organization. If you are interested, do revert back with your updated CV along with the details:
Please confirm the mail with your updated CV if you are interested in this position
JD
Location:- Bangalore
Skills:- Strong OO design and programming skills in Objective-C & Swift Expertise in iOS SDK Framework and building
iOS app
Familiar with iOS SDK (UI Kit, Cocoa Touch, Core Data, Core Location, Core Animation, Core Graphics and
Core Text, etc) &Xcode
Please confirm the mail with your updated CV if you are interested in this position
Regards,
Priyanka Gupta
Hey there! We are seeking a highly skilled and passionate Ruby on Rails developer to join our team. As a key member of our development team, you will be responsible for enhancing our product offerings and ensuring smooth operations and scalability of our existing infrastructure. If you have a strong foundation in RoR development, possess a knack for writing clean code, and are excited about building and scaling innovative products, we would love to hear from you.
To provide you with a brief overview of the job role, we are sharing the specific requirements that we expect from you. Please have a look:
Requirements:
- Proven experience working as a Ruby on Rails developer in a production environment.
- Strong knowledge of Ruby, Ruby on Rails framework, and PostgreSQL.
- Extensive experience with hosting and maintaining production applications on AWS, Google Cloud Platform (GCP) services.
- Solid understanding of real-time communication and experience with socket programming.
- Experience in implementing AI in real-world applications is a solid plus.
- Experience in front-end technologies, particularly Vue.js would be a plus
- Strong problem-solving skills and ability to analyze and debug complex issues.
- Experience leading a development team or mentoring junior developers.
- Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
- Self-motivated and able to work independently with minimal supervision.
Responsibilities:
- Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
- Architect and implement scalable solutions using RoR, PostgreSQL, and AWS.
- Develop and maintain APIs, web services, and integrations with various third-party systems.
- Lead and collaborate with a team of developers to design, develop, and maintain high-quality scalable applications.
- Recruit and provide technical leadership and guidance to developers.
- Optimise and ensure the reliability of the backend infrastructure.
- Optimise application performance and ensure the scalability and security of the software.
- Stay up-to-date and passionate about the latest technologies, trends, and best practices in software development.
- Optimize the monthly spending on cloud infrastructure.
About Foaps:
We are an innovative startup empowering restaurants to excel in the online food delivery business. Our platform aggregates all online food delivery orders into a single consolidated dashboard, improving the efficiency of order management and aiding restaurant growth. With a strong presence in the Indian market and partnerships with major delivery services like Zomato, Swiggy, Dunzo, Thrive, and magicpin, we are making a significant impact in the restaurant industry. Backed by flat6labs Bahrain, our mission is to revolutionize how restaurants conduct their online food delivery business.
For more details visit our website www.foaps.co
Why Join Foaps?:
At Foaps, we offer compelling reasons for you to join our team:
- Collaborate directly with the founders: As a part of our team, you'll have the opportunity to work closely with the founders and actively participate in the decision-making processes of our early-stage startup. Your contributions will have a direct impact on shaping the direction and success of our business.
- Stock options: We believe in recognizing and rewarding the hard work and dedication of our team members. As a valued team member, you will be eligible for stock options based on your performance and contributions. This allows you to share in the growth and success of the company.
- Performance-based salary increments: We value your efforts and believe in fostering a culture of growth. Individuals’ performance, dedication, contribution, and achievements will be acknowledged and rewarded accordingly.
- Team-oriented environment: At Foaps, we prioritize collaboration and teamwork. Our company culture is not based on hierarchy but rather on creating an environment that fits the needs and strengths of our team. We foster a supportive and inclusive atmosphere where everyone's voice is heard and contributions are valued.
- Make a difference in the Restaurant industry: Foaps is revolutionizing the online food delivery business, making it easier for restaurants to do online delivery business. By joining our team, you'll have the opportunity to contribute to this transformation and play a vital role in shaping the future of the restaurant industry.
Interested? Join us and become a vital part of our startup journey. Together, we'll build an exciting future and make a real impact.
Responsibilities:
- Identify and research new business opportunities and potential clients.
- Support the implementation of business development and marketing strategies.
- Conduct market research to understand trends, competitors, and customer needs.
- Generate leads through various channels, including email, phone, social media, and events.
- Collaborate with sales and marketing teams to create engaging content and promotional materials.
- Attend business meetings, conferences, and events to network with potential clients.
- Maintain accurate records of business development and marketing activities.
- Provide regular progress reports and updates to the team.
- Stay up-to-date with industry trends and best practices.
Qualifications:
- Pursuing or recently completed a degree in Business, Marketing, Sales, or a related field.
- Ability to work independently and within a team in a fast-paced environment.
- Strong organizational skills with the ability to prioritize and manage multiple tasks.
- Proficient in Microsoft Office Suite; familiarity with CRM software is a plus.
•Must have experience in Adobe XD.
•Must have an excellent understanding of Website templates designing and Mobile UI designing.
•Have strong knowledge of HTML/CSS Skills and PSD to HTML conversion.
Software engineering - Bengaluru and remote
Description:
Building products at BiCSoM is about turning dreams and ideas into lovable technology and design solutions. As a mindful member of the BiCSoM team you will create rule-breaking backend systems for mobile applications and websites using Php, Laravel, Lumen, MySQL, PostgresSQL and AuroraDB. Large number of people across the globe use our products everyday, we take pride in wearing ‘Made with love in India’ on our sleeves.
Requirements:
What are we looking for?
- We expect you to have your domain knowledge of Php, MySQL, AuroraDB, PostgresSQL, Laravel, Lumen, REST APIs and AWS based scalable backend development
- There are few skills which you need to have from get-go:
- You are a problem solver, polite and someone who values team members and customers
- You respect time and understand, lost time never comes back
- You have the ability to explain your algorithms and solutions and understand how to ask questions with respect to mobile app development and web development scenarios
- You are a smart and energetic talent from engineering and computer science background
- Based on the situations you can contribute individually or work with team and make work productive and fun
- In terms of day to day work, for 4-5 years you should have done the following:
- At least 8 to 10 live projects in Laravel, Lumen
- Handled team of 2 to 3 developers on Php
- Thorough understanding of MVC framework in Php using Laravel and Lumen
- Writing backend code with SOLID principle
- Unit testing of your code with Travis CLI
- Hands on experience with MySQL and PostgresSQL
- Rock solid understanding of Blade template engine
- Collaborative development with BitBucket or GIT and handling of code merge conflicts
- Documenting backend code and APIs using Swagger
- Expert Knowledge of code deployment on AWS is a must
- Knowledge of NoSQL will be an added advantage
- Expert in Linux, and understanding of Ubuntu OS
Other information:
- Work location: Bengaluru city and Remote
- Working days - 6 days a week
Welcome to BiCSoM careers:
BiCSoM Technologies Private Limited is committed to breakthrough innovation and success for its team members. From our mindful culture of compassion and wisdom to passionate customer success philosophy, this is one awesome place to work! So come and experience what it takes to build digital products which are loved by millions of users across the globe. You will find speed, agility, fun and supportive culture where we are responsible for each other’s success.
- BiCSoM is a registered startup under the Startup India initiative of Government of India and a DIPP registered MSME
- BiCSoM was recognized as one of the top AR/VR startups in India in 2018 in DCB Bank innovation carnival











