Escalation Engineer

About the Company

Insight Alpha provides its clients access to a network of frontline industry experts that help them get critical information they need to be successful. We help thousands of our clients get answers to their most critical questions, without leaving their desks. Having built a strong network of senior industry experts and key decision makers globally across a span of 80 countries, there is always a need for relevant and authentic knowledge at the right place, right time, in the right way to the right person.

About the Role 

The role with IA is an exciting position with opportunities to work closely with business and investment leaders that are driving the industry throughout the world. Providing knowledge on large-scale issues down to the most niche and esoteric, our experts range from domestic and international policy specialists to economic advisors, business leaders to academics. Through our systems, clients connect toa network of top-tier professionals, whose insights can help move clients' best ideas towards their best outcomes. 

As a Research Associate, you will draw from a broad pool of experts including premier thought-leaders from around the world and recruit the most relevant experts for our clients' research projects. You will be expected to monitor industry news, identify market trends, and establish valuable professional relationships with senior-level industry professionals. 

Responsibilities

• As a Research Associate, you will focus on identifying and reaching out to topprofessionals who can provide industry insight and knowledge to our clients. 

• You will elucidate the mission and business model of Insight Alpha to industry professionals and recruit them for Association of Industry Leaders (AIL). 

• Thrive in a fast-paced environment, multitasking between various projects. 

• Grow the India/ Global Expert Network by recruiting key opinion leaders on a strategic/tactical mode, using recruiting campaigns, leveraging industry and professional lists, trade and business associations, referrals and other relationships. 

• Co-ordinate with client-facing Research Managers /Analysts/ Project leaders to gauge clients' needs and fulfill time-sensitive research requests for our clients by analyzing client inquiries. 

Requirements

• The successful candidate should have 0-1 year of experience in primary executive research or knowledge management.

• Post Graduate Degree/Graduate Degree required.

• Excellent communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.).

• Good command over English language.

• Successful track record of working in a team environment. 

• Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy andattention to detail.

• Leadership qualities, positive energy, and the ability to adapt to change in a fast-paced environment.

• Curious by nature; proactive and self-motivated.

• Ability to work effectively independently and/or collaboratively in a team.

We seek bright, positive and flexible people who also:

• Act with the highest integrity and professionalism in all their endeavors. 

• Utilize superior analytical and problem-solving skills. 

• Think creatively and focus on opportunities for growth, and lead others to do the same. 

• Express a strong desire to work in a team. 

• Respond effectively to management direction and clients’ needs. 

• Demonstrate the ability and initiative to handle increasing responsibility over time.

WordPress Developer Responsibilities:

• Designing and building the website front-end.
• Designing and managing the website back-end including database and server integration.
• Generating Word Press themes and plugins.
• Conducting website performance tests.

 Required key skills:- 

• Must have knowledge on custom word press, also page builder and elementor.
• Strong understanding of PHP back-end development.
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
  
  
  

  5 Days working. SATURDAY & SUNDAY Fixed OFF

• You'll make it happen by creating the copies for the best funnels for Knorish, constantly improving, optimizing the existing content with fanatic attention to marketing.
• Experience in creating mind-boggling content for social advertising channels including YouTube, Facebook, Twitter
• Optimizing PR campaigns when there is a need
• Boundless positivity, zeal for learning, calculated experimentation, and a desire to become a Voice of the platform
• Create SEO optimized blogs for posting
• Preferred to have a deep understanding of SEO, Keyword analysis, SEMRUSH, UBERSUGGEST, AHREFS
• A must knowledge of CMS, blog maintenance, CTAs, and others

• Market+ Salary
• Annual Bonuses

Responsibilities & ownership

• Lead, build, deliver and ensure customer success of next-generation features related to scalability, reliability, robustness, usability, security, and performance of the product.
• Work on distributed systems for data processing with efficient protocols and communication, locking and consensus, schedulers, resource management, low latency access to distributed storage, auto scaling, and self healing.
• Understand and reason about concurrency and parallelization to deliver scalability and performance in a multithreaded and distributed environment.
• Lead the team to solve complex and unknown problems 
• Solve technical problems and customer issues with technical expertise
• Design and deliver architectures that run optimally on public clouds like  GCP, AWS, and Azure
• Mentor other team members for high quality and design 
• Collaborate with Product Management to deliver on customer requirements and innovation
• Collaborate with Support and field teams to ensure that customers are successful with Dremio

Requirements

• B.S./M.S/Equivalent in Computer Science or a related technical field or equivalent experience
• Fluency in Java/C++ with 3alm+ years of experience developing production-level software
• Strong foundation in data structures, algorithms, multi-threaded and asynchronous programming models, and their use in developing distributed and scalable systems
• 5+ years experience in developing complex and scalable distributed systems and delivering, deploying, and managing microservices successfully
• Hands-on experience  in query processing or optimization, distributed systems, concurrency control, data replication, code generation, networking, and storage systems
• Passion for quality, zero downtime upgrades, availability, resiliency, and uptime of the platform
• Passion for learning and delivering using latest technologies
• Ability to solve ambiguous, unexplored, and cross-team problems effectively
• Hands on experience of working projects on AWS, Azure, and Google Cloud Platform 
• Experience with containers and Kubernetes for orchestration and container management in private and public clouds (AWS, Azure, and Google Cloud) 
• Understanding of distributed file systems such as  S3, ADLS, or HDFS
• Excellent communication skills and affinity for collaboration and teamwork
• Ability to work individually and collaboratively with other team members
• Ability to scope and plan solution for  big problems and mentors others on the same
• Interested and motivated to be part of a fast-moving startup with a fun and accomplished team

• Knowledge in React Native is a must.
• Should have 1-2 year prior experience in developing App in Android and IOS
• Should have deployed at least one app in play store and app store having more than 500+ download or having technical competency in similar level
• Should have eagerness to learn & grow in a fast-paced start-up & its dynamic environment
• Willing to go beyond and shows high performance

• Taking care of entire mobile app development (both android and IOS).
• Build pixel-perfect, responsive UIs across both mobile platforms
• Leverage native APIs for deep integrations with both platforms
• Diagnose and fix bugs and performance bottlenecks for performance that feels native
• Proficient in Object Oriented Programming

The role of a Personal Loan Risk Head is to own, manage and communicate risk policies and processes. He/She shall provide hands-on development of risk models involving market, credit and operational risk, assure controls are operating effectively, and provide research and analytical support. Prospective candidates must have excellent quantitative and analytical skills, along with the ability to apply those skills across a variety of business processes.

Key Expectations

• Designing and implementing an overall risk management process for the Personal Loan portfolio, which includes an analysis of the financial impact on the company when risks occur
• Performing a risk assessment: Analyzing current risks and identifying potential risks that are affecting the company
• Own the portfolio risk metrics - Loss forecasting, Stress testing, Credit Risk, Liquidity risk, Collections performance & strategy & overall ROA by segment.
• Monitor portfolio risk from granular dimensions and constantly implement strategies to maintain risk metrics within specific ranges.
• Monitor various operational metrics and develop alerting mechanisms to maintain process efficiency
• Designing and implementing strategies for Underwriting, Account Management, Portfolio Monitoring and Collections
• Develop risk based credit policies and pricing grids to maximize approvals within specific segments of risk
• Work with data science team which will develop algorithms and scorecards and drive decision models across various business segments.
• Partner with Engineering team to implement policies and scorecards.
• Supervise creation of time-sensitive analytics, visualisations, and complicated, high-visibility reports for Risk and Business management to use in portfolio monitoring and strategic decision-making.

Competencies -

• Have strong business understanding of the retail lending business in India and understanding of the regulatory landscape
• Should have hands-on experience working as data analyst or data scientist or statistical modeler in retail space, preferably in financial services or ecommerce.
• Strong experience in establishing and managing high-performing teams with a collaborative leadership approach.
• Outstanding communication skills, both verbal and written          

• Generate new business opportunities by introducing the company’s wide suite of solutions within assigned territories and accounts via cold-calling, email, and social media prospecting.
• Identify the key decision-makers within these prospects to understand their requirements in detail and how the can company help in delivering those requirements.
• Follow-up on leads generated through websites, events, emails campaigns, and qualify it further to be passed on to the sales reps for closure.
• Keep the data within the CRM updated with all the relevant information, communications on regular basis.
• Maintain and expand your database of prospects within your assigned territory
• Work closely with the assigned sales rep to grow the sales pipeline to meet monthly, quarterly targets.

Key Requirements.

• 2-5 years of experience in inside sales in India and other Southeast Asian countries.
• Excellent verbal and communication skills.
• Strong listening skills.
• Ability to multi-task, prioritize and manage time effectively.
• Experience working with HubSpot CRM or equivalent.
• Familiar with basic email and phone etiquettes while communicating with clients or prospects.

Skill Sets

• Communication.
• Cold calling.
• Listening
• Business Email Writing.
• Organizing and Planning.
• Problem-solving and analytical.
• Market research and information gathering.