
KEY DUTIES
- Independently own and resolve high-priority or complex customer issues with minimal supervision
- Reproduce and analyze product defects using advanced troubleshooting techniques and tools
- Collaborate with developers to identify root causes and drive timely resolution of defects
- Identify trends in escalations and provide feedback to improve product quality and customer experience
- Document investigation findings, root causes, and resolution steps clearly for both internal and external audiences
- Contribute to knowledge base articles and process improvements to enhance team efficiency
- Represent the escalation team in product reviews or defect triage meetings
- Build subject matter expertise in specific products or components
- Mentor and assist junior team members by reviewing their investigations and coaching through complex cases
- Participate in Agile ceremonies and contribute to team planning and backlog refinement
- Other duties as assigned
BASIC QUALIFICATIONS
- Typically requires 3–6 years of technical experience in a support, development, or escalation role
- Strong technical troubleshooting and root cause analysis skills
- Proficient in debugging tools, logs, and test environments
- Ability to independently manage multiple complex issues and drive them to closure
- Experience working with cross-functional teams in a collaborative, Agile environment
- Proficiency with relevant scripting or programming languages (e.g., Python, Bash, PowerShell, Java)
- Exceptional written and verbal communication skills — especially when engaging with customers in critical or escalated situations
- Demonstrated customer-first mindset with an emphasis on clarity, empathy, and follow- through
- Proactive and detail-oriented, with the ability to document and communicate technical concepts clearly
- Comfortable presenting findings or recommendations to both technical and non-technical stakeholders

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Experience : 5+ Years
Opportunity : Full-time, 8 hours/day (4-hour overlap with PST)
Notice Period : Immediate
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We are looking for an experienced CUDA (Compute Unified Device Architecture) Developer with strong expertise in parallel computing and performance optimization.
Responsibilities :
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- Improve algorithm efficiency through effective parallelization.
- Stay updated with the latest CUDA advancements.
Requirements :
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Job Title: React.js Developer
We are seeking a talented React.js Developer to build and maintain high-quality web applications. The ideal candidate should have strong experience in JavaScript/TypeScript, React.js, HTML, CSS, and state management (Redux/Context API). You will work closely with our team to develop responsive UIs, integrate APIs, and ensure performance optimization.
Requirements:
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Exp: 5+ Years
CTC: up 20 LPA
Location: Bangalore
Looking for a Shopify Plus developer with over 5+ years of experience, based in Bangalore, and available to work from our office.
Responsibilities
The ideal candidate should have strong experience in
- Shopify Plus admin portal development
- Custom Shopify app development, especially for checkout and other templates
- Writing GraphQL queries
- Liquid, JavaScript, and CSS development
About Us:
Planet Spark is reshaping the EdTech landscape by equipping kids and young adults with future-ready skills like public speaking, and more. We're on a mission to spark curiosity, creativity, and confidence in learners worldwide. If you're passionate about meaningful impact, growth, and innovation—you're in the right place.
Location: Gurgaon (On-site)
Experience Level: Entry to Early Career (Freshers welcome!)
Shift Options: Domestic | Middle East | International
Working Days: 5 days/week (Wednesday & Thursday off) | Weekend availability required
Target Joiners: Any (Bachelor’s or Master’s)
🔥 What You'll Be Owning (Your Impact):
- Lead Activation: Engage daily with high-intent leads through dynamic channels—calls, video consults, and more.
- Sales Funnel Pro: Own the full sales journey—from first hello to successful enrollment.
- Consultative Selling: Host personalized video consultations with parents/adult learners, pitch trial sessions, and resolve concerns with clarity and empathy.
- Target Slayer: Consistently crush weekly revenue goals and contribute directly to Planet Spark’s growth engine.
- Client Success: Ensure a smooth onboarding experience and transition for every new learner.
- Upskill Mindset: Participate in hands-on training, mentorship, and feedback loops to constantly refine your game.
💡 Why Join Sales at Planet Spark?
- Only Warm Leads: Skip the cold calls—our leads already know us and have completed a demo session.
- High-Performance Culture: Be part of a fast-paced, energetic team that celebrates success and rewards hustle.
- Career Fast-Track: Unlock rapid promotions, performance bonuses, and leadership paths.
- Top-Notch Training: Experience immersive onboarding, live role-plays, and access to ongoing L&D programs.
- Rewards & Recognition: Weekly shoutouts, cash bonuses, and exclusive events to celebrate your wins.
- Make Real Impact: Help shape the minds of tomorrow while building a powerhouse career today.
🎯 What You Bring to the Table:
- Communication Powerhouse: You can build trust and articulate ideas clearly in both spoken and written formats.
- Sales-Driven: You know how to influence decisions, navigate objections, and close deals with confidence.
- Empathy First: You genuinely care about clients’ goals and tailor your approach to meet them.
- Goal-Oriented: You’re self-driven, proactive, and hungry for results.
- Tech Fluent: Comfortable using CRMs, video platforms, and productivity tools.
✨ What’s in It for You?
- 💼 High-growth sales career with serious earning potential
- 🌱 Continuous upskilling in EdTech, sales, and communication
- 🧘 Supportive culture that values growth and well-being
- 🎯 Opportunity to work at the cutting edge of education innovation

Job Summary:
We are seeking a motivated and enthusiastic Telecaller to join our admissions team. As a Telecaller, you
will be responsible for contacting customers, introducing our products or services, and generating leads.
Your primary objective will be to engage customers over the phone, provide information about our
offerings, address any inquiries or concerns, Excellent communication skills, persuasive abilities, and a
customer-oriented approach are essential for success in this role.
Responsibilities:
• Contact potential customers via telephone to introduce our programs. • Make outbound calls to clients and provide information about our offers. • Engage in active listening to understand Parent’s needs. • Answer customer inquiries, resolve complaints, and provide appropriate solutions. • Maintain accurate and up-to-date records of customer interactions and leads in the CRM system. • Follow up with customers to ensure satisfaction and foster long-term relationships. • Collaborate with the sales team to develop effective strategies and techniques. • Stay updated with product knowledge, market trends, and competitors' activities. • Participate in sales meetings, training sessions, and team-building activities.
Requirements:
• Proven experience as a Telecaller or similar sales role.
• Excellent verbal communication and interpersonal skills.
• Persuasive and confident with the ability to build rapport with customers.
• Active listening skills to understand customer needs and concerns.
• Ability to work in a target-driven environment and achieve goals.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficiency in using CRM software and other telecommunication tools.
• Ability to handle objections and resolve customer complaints professionally.
• High school diploma or equivalent; additional education or certifications in sales or customer
service is a plus.
- Design and build advanced applications for the iOS platform
- Experience is required in IOS
- Collaborate with cross-functional teams to define, design, and ship new features.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Work on bug fixing and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Working experience in iOS development using Swift, RX Swift,
- Have published one or more iOS apps in the app store
- A deep familiarity with Objective-C and Cocoa Touch
- Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Solid understanding of the full mobile development life cycle
- working experience on Media streaming
- Working experience on Modular programming, RX Swift, Auto layout, Push Notification & Deep Linking.
About the job
We focus on client adoption of disruptive technologies, technology architecture and providing specialized skills related to integration, custom software engineering, testing, application modernization, agile and more. We help our clients with the most complex projects including working in open web platforms, DevOps platforms as well as intelligent Computing and Architecture enhancement.
We are looking for hands on, smart thinking Applications developer to join our fast-growing team of talented professionals. You will have the opportunity to work on large enterprise solutions and deliver solutions that deliver business performance for our customers.
WORK YOU’LL DO
- Design and develop microservices/APIs using either Java/Spring boot, ISTIO, Kubernetes, Docker, CI / CD Pipelines
- You would scale micro services using Kafka or similar messaging systems.
- Collaborate with clients, architects, and application architectures to understand the operational objectives and purpose of the future system integration.
- Understand the points of integration between the different systems and highlight the potential risks associated with the delivery of solutions
- Collaborate with Functional Designers and Developers in order to find best solutions
- Produce detailed functional and technical specifications.
- Assist in producing solutions with threat assessments and associated security awareness.
WHAT WE ARE LOOKING FOR
- 5- 8 years of hands-on experience designing and developing microservices using either Java/Spring Boot
- 3-5 years of experience with system integration
- Minimum of 3 years of relevant experience with API concepts and technologies such as REST, JSON, XML, SOAP, YAML, GraphQL, and Swagger
- Experience developing within agile methodology using CI/CD pipeline
- Experienced in 3-tier, n-tier, cloud computing, microservices architectures and SOA.
- Good knowledge of integration architectures
- Experience supporting and/or implementing complex integration projects
- Excellent client management skills
- Experience with Data modelling would be an asset
QUALIFICATIONS
- Experience of working in an Agile Environment
- Ability to drive design from Stories and Requirements
- Adept at UML, Design Patterns, Reusable Services Development,
- Knowledge on Scaling Microservices










