Escalation Engineer

About Us:

Wissen Technology is a leading provider of innovative technology solutions. We are committed to delivering excellence and fostering a collaborative environment where our employees can grow and thrive. We offer a dynamic work culture, exciting career growth opportunities, and a balanced work-life approach.

Job Description:

We are looking for a talented and motivated Java Developer to join our team in Mumbai. As a Java Developer at Wissen Technology, you will work on cutting-edge projects and contribute to building scalable and efficient applications. If you have a passion for technology, thrive in a fast-paced environment, and have experience with Angular, we want to hear from you!

Details:

• Location: Mumbai, Maharashtra  
• Address: Wissen Technology, Times Square, 07 Floor, Andheri - Kurla Rd, Gamdevi, Marol, Andheri East, Mumbai, Maharashtra 400059
• Type: Hybrid mode of work

Requirements:

• Education: BTech, BE, or MCA
• Skill Set: Full Stack Java Developer with proficiency in Angular.
• Prior experience working with Angular and willingness to continue working with it.
• Strong understanding of web application development and design principles.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently as well as in a team environment.

Responsibilities:

• Develop, test, and maintain web applications using Java and Angular.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Troubleshoot and resolve software defects and issues.
• Ensure the performance, quality, and responsiveness of applications.
• Stay updated with emerging trends and technologies in software development.

Benefits:

• Competitive salary and good appraisals.
• Career growth opportunities.
• A healthy work-life balance.
• Collaborative and supportive work environment.

Join Wissen Technology and be a part of a team that values innovation, collaboration, and professional growth. We look forward to welcoming you on board!

Job Description

Build and maintain bots on Azure platform.  Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments

Qualifications

1. a) 5 years of experience in software development with clear understanding of the project life cycle
   b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework, LUIS and other Cognitive services offered by Azure
   c) Hands on experience with Machine Learning based chat bots
   d) Experience with Azure bot services like Text Analytics etc.
   e)Strong database skills and hands-on experience on databases like SQL Server/Oracle
2. f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
3. g) Strong experience designing and working with

with service-oriented architectures (SOA) and WebAPIs.

1. h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C#/VBNET
2. i) Knowledge of Python and NodeJS is a plus
3. j) Ability to design and optimize SQL Server 2008 stored procedures.
4. k) Experience with JQuery, CSS3, HTML5 or similar technologies.

Location: Gandhidham, Gujarat(On-site)

Job Type: Full-time

Experience Required: 2 to 6 years

Salary Range: 20k to 30k (based on experience and role level)

Job Overview:

We are seeking a highly experienced Operation Head to lead and oversee all business operations of the organization. The ideal candidate will be responsible for strategic planning, coordination, team management, and ensuring seamless functioning across departments including Administration, Accounts, and Operations.

Key Responsibilities:

• Oversee day-to-day operations and ensure smooth coordination among departments.
• Lead, mentor, and manage cross-functional teams to achieve organizational goals.
• Develop and implement operational strategies, systems, and policies to improve efficiency.
• Coordinate with Accounts and Admin teams to ensure timely reporting and compliance.
• Ensure alignment between operations, finance, and management objectives.
• Prepare periodic performance and financial reports for management review.
• Handle vendor management, budgeting, and cost control measures.

Requirements:

• Graduate or Postgraduate in Business, Management, or a similar field.
• 2–6 years of experience in handling operations or team management.
• Good leadership and communication skills.
• Knowledge of accounts, admin, and planning work.
• Must be organized, responsible, and able to handle multiple tasks.
• Good computer knowledge (MS Office, Excel, ERP preferred).

Job Title

Data Analyst

Job Brief

The successful candidate will turn data into information, information into insight and insight into business decisions.

Data Analyst Job Duties

Data analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities. They will also monitor performance and quality control plans to identify improvements.

Responsibilities

● Interpret data, analyze results using statistical techniques and provide ongoing reports.

● Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.

● Acquire data fromprimary orsecondary data sources andmaintain databases/data systems.

● Identify, analyze, and interpret trends orpatternsin complex data sets.

● Filter and “clean” data by reviewing computerreports, printouts, and performance indicatorsto locate and correct code problems.

● Work withmanagementto prioritize business and information needs.

● Locate and define new processimprovement opportunities. 

Requirements

● Proven working experienceas aData Analyst or BusinessDataAnalyst.

● Technical expertise regarding data models, database design development, data mining and segmentation techniques.

● Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks).

● Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc).

● Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

● Adept atqueries,reportwriting and presenting findings.

Job Location SouthDelhi, New Delhi 

should have 1-2 years exp in Telecom products like Ericsson , mitel, avaya , ip based pbx , video conference and troubleshooting 

Peacock Engineering Ltd is a Gold-accredited IBM Premier Business Partner which has amassed over 300 person years of experience implementing business critical EAM (Enterprise Asset Management) solutions across a range of industries such as oil & gas, pharmaceuticals, utilities, facilities management, transport, and power generation. 

Peacock Engineering Ltd specialise in providing consultancy services and support for the IBM Maximo EAM software product and maintain a pool of highly experienced and capable consultants fully conversant with IBM Maximo and its functionality, capabilities, and opportunities for customisation to meet business need. 

Peacock Engineering’s Technical Services team is now looking for an IBM Maximo Technical Professional to support the growing demand for Maximo enterprise asset management solutions, working from our office in Bangalore.

• Technical expert in IBM Maximo EAM technology.
• Should be well versed in MBO customizations for Maximo 7.x version.
• Advanced JAVA, SQL knowledge.
• Maximo building and deploying to various instances.
• Business process management using workflow design and management.
• Expert Knowledge of Maximo Integration Framework (MIF).
• Provide technical services over the entire lifecycle of a project.
• communication skills (verbal and written) possess the ability to multi-task.
• Maximo installations and upgrade work experience
• Participate in solution architecture design.
• Perform application and solution development to meet project requirements.
• Develop and document detailed technical designs to meet business requirements.
• Manage multiple technical environments and support the development and testing processes.
• Lead or assist in data conversion and migration efforts.
• Configure Maximo and assist in the development of interfaces to external systems.
• Identify areas of customization and optimization and provide solutions that meet the business requirements.
• Conduct system testing, as necessary.

Skill Requirements - Essential:

• Tech. in Computer Science, Engineering or Business-related field and/or equivalent work experience.
• Strong Maximo technical knowledge required to help execute numerous projects.
• Minimum eight (8) years of work experience in a technical position with the implementation and utilization of fully integrated enterprise asset management system.
• Proficient to convert functional requirements into technical specifications, and configure, tailor and or customize the solutions including building interfaces.
• Ability to create and update advanced technical documentation.
• Strong communication skills and the ability to work well in a project team environment.
• Drafting/Reviewing Functional Specifications
• Drafting/Reviewing Technical Specifications

Skill Requirements - Preferable:

• To bring industry knowledge world class capabilities innovation and cutting-edge technology to our clients in the Resources industry to deliver business value.
• To work with leading Resources client’s major customers and suppliers to develop and execute projects and reliability strategies.
• To harness extensive knowledge combined with an integrated suite of methods people and assets to deliver sustainable long-term solution.
• IBM Maximo 7.x certification

• Professional and committed, with a disciplined approach to work.
• Motivated and driven by finding and providing solutions to problems.
• Polite, tactful, helpful, empathic nature, able to deliver to the needs of customers.
• Has respect for others and their views.
• Technology minded and focused, enthusiastic about technologies.
• Analytical, able to raise from the detail and see the bigger picture.
• Dedicated to continually updating and upgrading own knowledge.
• Carries a mind-set of continuous improvement, constantly looking for better and more efficient ways of doing things.
• Values quality at the centre of all things in work.

Due to considerable amount of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually.  Self-drive to communicate constantly using web collaboration and video conferencing is essential.

As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.