Java
PythonKEY DUTIES
- Independently own and resolve high-priority or complex customer issues with minimal supervision
- Reproduce and analyze product defects using advanced troubleshooting techniques and tools
- Collaborate with developers to identify root causes and drive timely resolution of defects
- Identify trends in escalations and provide feedback to improve product quality and customer experience
- Document investigation findings, root causes, and resolution steps clearly for both internal and external audiences
- Contribute to knowledge base articles and process improvements to enhance team efficiency
- Represent the escalation team in product reviews or defect triage meetings
- Build subject matter expertise in specific products or components
- Mentor and assist junior team members by reviewing their investigations and coaching through complex cases
- Participate in Agile ceremonies and contribute to team planning and backlog refinement
- Other duties as assigned
BASIC QUALIFICATIONS
- Typically requires 3–6 years of technical experience in a support, development, or escalation role
- Strong technical troubleshooting and root cause analysis skills
- Proficient in debugging tools, logs, and test environments
- Ability to independently manage multiple complex issues and drive them to closure
- Experience working with cross-functional teams in a collaborative, Agile environment
- Proficiency with relevant scripting or programming languages (e.g., Python, Bash, PowerShell, Java)
- Exceptional written and verbal communication skills — especially when engaging with customers in critical or escalated situations
- Demonstrated customer-first mindset with an emphasis on clarity, empathy, and follow- through
- Proactive and detail-oriented, with the ability to document and communicate technical concepts clearly
- Comfortable presenting findings or recommendations to both technical and non-technical stakeholders
Shubham Vishwakarma
Full Stack Developer - Averlon
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We are looking for Hotel Operations
Location- Gurugram- Sec-32
Rotational Shifts (6 days working)
Requirements:
Freshers (Hospitality Background) and 1+ year of experience in hotel reservations, operations, or customer service, OTA.
Strong communication, coordination, and problem-solving skills.
Familiarity with OTA systems is a plus.
Job Summary:
EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.
Key Responsibilities:
Handle post-booking queries, changes, and cancellations.
Coordinate with hotels for confirmations and issue resolution.
Support customers via calls, emails, and chats.
Manage escalations, refunds, and payment discrepancies.
Maintain accurate booking records and streamline processes.
Job Role: Senior Executive- Sales and Operations
- Qualification- Graduates
- Exp- 3 to 4 years
- Salary package will be INR 3.5 to 4 Lakhs
Job Description
- Maintaining personal network with business partners, land owners, builders' organizations and high net worth customers
- Make proposal submission
- Achieve monthly sales targets
- Provide timely and accurate sales information & feedback to the Manager
- Process administration functions.
- Evaluate all vendor agreements and invoices and organize contracts.
In this role, you will:
• Troubleshoot Complex / escalated network issues
• Participate in Major Incident Management conference calls and associated bridge-lines
• Work on tickets escalated from Tier 2 Support
• Work on incidents in accordance with Integrated Operations Manage Incident Process Configuring of network devices (on back of break fix)
• Work with Advanced technology functions (priority support) / Cisco TAC
• Work like an SME for the entire network infra of the bank suporting technologies like routing/switching/F5/Firewalls/Proxies.
• Mentor / train tier-1 / tier-2
• Open Change controls and emergency break-fix Change Records
• Engage Cisco (NOC and HTTS) Support
• Work on Sniffer/ Infinistream capture
• troubleshoot issues related to Firewalls/Load Balancers/Proxy appliances
• Work with vendors / vendor escalations (on complex issues)
• Functionally aligned to the manager and work closely
Desired Qualifications:
Must Have Banking experience
• 6+ years of network support experience in NOC Operations or similar environment.
• Excellent understanding on Routing & Switching concepts (RIP / OSPF / BGP)
• Ability to quickly analyze and troubleshoot data and voice network outages. Resolve Large admin/Enterprise issues for the bank.
• Extensive hands on experience in all Cisco Routers / Switches / Wireless devices; Cisco / Checkpoint Firewalls, F5 Load Balancers, IP subnetting, Layer 2-4 stack understanding, VoIP, QoS, MPLS, SDWAN
• Experience on Arista hardware is a plus.
• Excellent Customer Service Skills and communication skills.
• Ansible knowledge is a plus
• Mandatory - CCNA and (At least one CCNP Level Test Completed, CCNA Specialties, F5, MCSE)
Some of the qualities we are looking for are:
- Self-starter with high energy - solid experience in a fast-growing startup will be a plus
- Solid analytical and problem-solving skills
- Proficient with MS Excel and Power Point
- 12+ years of relevant work experience, preferably in a B2B setting
- Operations and Account Management experience with large corporates is a must
- Strong communication and inter-personal skills
- Personal and professional integrity
Key responsibilities:
- Account management & BD support
- Own and build strong relationships with key clients assigned which would primarily be the big consulting firms and international firms. This will include staying inregular touch with clients, updating them on new products and services
- Thinking through ideas to expand Flexing It's work in each key account - mapping businesses where we aren't present, identifying priorities for the client
- Develop quarterly and monthly plans by client and take ownership for revenue targets for the assigned accounts
- Represent Flexing It externally and undertake calls and presentations with new clients
- Drive targeted BD initiatives - by sector or by client type - over and above key account management responsibilities
- Client support for projects
- Understanding requirements of organizations and guiding Manager and associates on leveraging the platform to find the perfect fit consultants (guidance on ideal profile, making optimal useof the technology)
- Reviewing the shortlist of consultants for a project and sharing those with the client
- Supporting associates where needed on consultant interaction for negotiation on fees etc
- Staying in touch with clients for query resolution and any support required
- Cross-cutting initiatives
- Own and drive cross team projects from time-to-time which could include driving specific partnerships, taking the lead on a product/tech related process, etc.,
About Slintel (a 6sense company) :
Slintel, a 6sense company, the leader in capturing technographics-powered buying intent, helps companies uncover the 3% of active buyers in their target market. Slintel evaluates over 100 billion data points and analyzes factors such as buyer journeys, technology adoption patterns, and other digital footprints to deliver market & sales intelligence.
Slintel's customers have access to the buying patterns and contact information of more than 17 million companies and 250 million decision makers across the world.
Slintel is a fast growing B2B SaaS company in the sales and marketing tech space. We are funded by top tier VCs, and going after a billion dollar opportunity. At Slintel, we are building a sales development automation platform that can significantly improve outcomes for sales teams, while reducing the number of hours spent on research and outreach.
We are a big data company and perform deep analysis on technology buying patterns, buyer pain points to understand where buyers are in their journey. Over 100 billion data points are analyzed every week to derive recommendations on where companies should focus their marketing and sales efforts on. Third party intent signals are then clubbed with first party data from CRMs to derive meaningful recommendations on whom to target on any given day.
6sense is headquartered in San Francisco, CA and has 8 office locations across 4 countries.
6sense, an account engagement platform, secured $200 million in a Series E funding round, bringing its total valuation to $5.2 billion 10 months after its $125 million Series D round. The investment was co-led by Blue Owl and MSD Partners, among other new and existing investors.
Linkedin (Slintel) : https://www.linkedin.com/company/slintel/">https://www.linkedin.com/company/slintel/
Industry : Software Development
Company size : 51-200 employees (189 on LinkedIn)
Headquarters : Mountain View, California
Founded : 2016
Specialties : Technographics, lead intelligence, Sales Intelligence, Company Data, and Lead Data.
Website (Slintel) : https://www.slintel.com/slintel">https://www.slintel.com/slintel
Linkedin (6sense) : https://www.linkedin.com/company/6sense/">https://www.linkedin.com/company/6sense/
Industry : Software Development
Company size : 501-1,000 employees (937 on LinkedIn)
Headquarters : San Francisco, California
Founded : 2013
Specialties : Predictive intelligence, Predictive marketing, B2B marketing, and Predictive sales
Website (6sense) : https://6sense.com/">https://6sense.com/
Acquisition News :
https://inc42.com/buzz/us-based-based-6sense-acquires-b2b-buyer-intelligence-startup-slintel/
Funding Details & News :
Slintel funding : https://www.crunchbase.com/organization/slintel">https://www.crunchbase.com/organization/slintel
6sense funding : https://www.crunchbase.com/organization/6sense">https://www.crunchbase.com/organization/6sense
https://www.nasdaq.com/articles/ai-software-firm-6sense-valued-at-%245.2-bln-after-softbank-joins-funding-round">https://www.nasdaq.com/articles/ai-software-firm-6sense-valued-at-%245.2-bln-after-softbank-joins-funding-round
https://www.bloomberg.com/news/articles/2022-01-20/6sense-reaches-5-2-billion-value-with-softbank-joining-round">https://www.bloomberg.com/news/articles/2022-01-20/6sense-reaches-5-2-billion-value-with-softbank-joining-round
https://xipometer.com/en/company/6sense">https://xipometer.com/en/company/6sense
Slintel & 6sense Customers :
https://www.featuredcustomers.com/vendor/slintel/customers
https://www.featuredcustomers.com/vendor/6sense/customers">https://www.featuredcustomers.com/vendor/6sense/customers
About the job
Responsibilities
- Work in collaboration with the application team and integration team to design, create, and maintain optimal data pipeline architecture and data structures for Data Lake/Data Warehouse
- Work with stakeholders including the Sales, Product, and Customer Support teams to assist with data-related technical issues and support their data analytics needs
- Assemble large, complex data sets from third-party vendors to meet business requirements.
- Identify, design, and implement internal process improvements: automating manual processes, optimising data delivery, re-designing infrastructure for greater scalability, etc.
- Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL, Elastic search, MongoDB, and AWS technology
- Streamline existing and introduce enhanced reporting and analysis solutions that leverage complex data sources derived from multiple internal systems
Requirements
- 3+ years of experience in a Data Engineer role
- Proficiency in Linux
- Must have SQL knowledge and experience working with relational databases, query authoring (SQL) as well as familiarity with databases including Mysql, Mongo, Cassandra, and Athena
- Must have experience with Python/ Scala
- Must have experience with Big Data technologies like Apache Spark
- Must have experience with Apache Airflow
- Experience with data pipeline and ETL tools like AWS Glue
- Experience working with AWS cloud services: EC2 S3 RDS, Redshift and other Data solutions eg. Databricks, Snowflake
Desired Skills and Experience
Python, SQL, Scala, Spark, ETL
Angular (2+)
AngularJS (1.x)
Amazon Web Services (AWS)We are looking to hire an experienced Sr. Angular Developer to join our dynamic team. As a lead developer, you will be responsible for creating a top-level coding base using Angular best practices. To ensure success as an angular developer, you should have extensive knowledge of theoretical software engineering, be proficient in TypeScript, JavaScript, HTML, and CSS, and have excellent project management skills. Ultimately, a top-class Angular Developer can design and build a streamlined application to company specifications that perfectly meet the needs of the user.
Requirements:
- Bachelor’s degree in computer science, computer engineering, or similar
- Previous work Experience 2+ years as an Angular developer.
- Proficient in CSS, HTML, and writing cross-browser compatible code
- Experience using JavaScript & TypeScript building tools like Gulp or Grunt.
- Knowledge of JavaScript MV-VM/MVC frameworks including Angluar.JS / React.
- Excellent project management skills.
Responsibilities:
- Designing and developing user interfaces using Angular best practices.
- Adapting interface for modern internet applications using the latest front-end technologies.
- Writing TypeScript, JavaScript, CSS, and HTML.
- Developing product analysis tasks.
- Making complex technical and design decisions for Angular.JS projects.
- Developing application codes in Angular, Node.js, and Rest Web Services.
- Conducting performance tests.
- Consulting with the design team.
- Ensuring high performance of applications and providing support.
- Ensure that all activities are carried out in a timely and cost-effective manner.
- Application management procedures, systems, and best practices.
- Materials are purchased, inventory is planned, and warehouse efficiency is monitored.
- Assist the organization's processes in remaining lawful.
- Develop strategic and operational goals.
- Examine financial information and apply it to boost profits.
- Budgets and predictions must be managed.
- Perform quality checks and keep track of production KPIs.
- Train and oversee employees
- Look for methods to improve customer service quality.
Java
Spring Boot• 3+ years of software development experience on web applications
• Experience in working in an onsite and offshore development model
• Must have hands-on design and development experience in Cloud (GCP/AWS/Azure), Kubernetes, Microservices,
Java, J2EE, Spring/Boot, Hibernate, JUnit and Integration with front end via rest interfaces.
• Must have Hands-on experience in Multi-threading, Non-blocking IO, Kafka, JMS
• Strong integration background required. Experience with Microservices, REST, JSON and APIs is required
• Experience with as many of the following is highly desirable: Tomcat, Node.js, XML, XSLT, XPath, Web Services,
MongoDB, MYSQL, and query performance tuning
• Experience with code management and continuous integration techniques and tools such as Maven, Gradle, Github,
JMeter, Jenkins, NPM etc. is highly desirable
• Experience building complex software systems that have been successfully delivered to customers
• Strong Computer Science fundamentals and working knowledge in data structures, algorithms, problem-solving and
complexity analysis
• Knowledge of professional software engineering practices and best practices for the full software development life
cycle (SDLC), including coding standards, code reviews, source control management, build processes, testing, and
operations
• Proven ability to troubleshoot issues in production including root cause analysis
• Self-directed and capable of working effectively in a highly innovative and fast-paced environment
• Experience with Agile software development in a UNIX/Linux environment
• Experience with system architecture/design
Experience : 0 to 1 year
Adobe Illustrator
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Full Stack Developer - Averlon