UX Designer

Strong Implementation Project Manager/Customer success manager with B2B SaaS exposure and major KRA as client onboarding

Mandatory (Experience 1): Must have 3+ years of experience in Customer onboarding/ Implementation with at least recent 2+ years in B2B SaaS product companies

Mandatory (Experience 2) –Must have managed end-to-end onboarding and implementation for enterprise customers including requirement gathering, implementation planning, stakeholder coordination, product configuration/setup, user onboarding and training, driving successful product adoption during the implementation phase, resolving implementation blockers, and ensuring a smooth and timely go-live

Mandatory (Experience 3) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.

Mandatory ( Experience 4) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships

Mandatory (Tools) – Must be proficient in HubSpot or similar CRM platforms, Customer Success tools, reporting dashboards, and analytics platforms to monitor account health, customer usage, and engagement metric

Mandatory (Company) - B2B SaaS product companies

Responsibilities

• Developing user-facing applications using Vue.js
• Building modular and reusable components and libraries
• Optimizing your application for performance
• Implementing automated testing integrated into development and maintenance workflows
• Staying up-to-date with all recent developments in the JavaScript and Vue.js space
• Keeping an eye on security updates and issues found with Vue.js and all project dependencies
• Proposing any upgrades and updates necessary for keeping up with modern security and development best practices

Skills

• Highly proficient with the JavaScript language and its modern ES6 syntax and features
• Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM
• Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js
• Understanding of server-side rendering and its benefits and use cases
• Knowledge of functional programming and object-oriented programming paradigms
• Ability to write efficient, secure, well-documented, and clean JavaScript code
• Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha
• Proficiency with modern development tools, like Babel, Webpack, and Git 
• Experience with both consuming and designing RESTful APIs

Skills:

Experience with Cassandra, including installing configuring and monitoring a Cassandra cluster.

Experience with Cassandra data modeling and CQL scripting. Experience with DataStax Enterprise Graph

Experience with both Windows and Linux Operating Systems. Knowledge of Microsoft .NET Framework (C#, NETCore).

Ability to perform effectively in a team-oriented environment

Responsibilities:

* 3+ years of Data Engineering Experience - Design, develop, deliver and maintain data infrastructures.

* SQL Specialist – Strong knowledge and Seasoned experience with SQL Queries

* Languages: Python

* Good communicator, shows initiative, works well with stakeholders.

* Experience working closely with Data Analysts and provide the data they need and guide them on the issues.

* Solid ETL experience and Hadoop/Hive/Pyspark/Presto/ SparkSQL

* Solid communication and articulation skills

* Able to handle stakeholders independently with less interventions of reporting manager.

* Develop strategies to solve problems in logical yet creative ways.

* Create custom reports and presentations accompanied by strong data visualization and storytelling

We would be excited if you have:

* Excellent communication and interpersonal skills

* Ability to meet deadlines and manage project delivery

* Excellent report-writing and presentation skills

* Critical thinking and problem-solving capabilities

• Contributing to design and planning of Physical infrastructure
• Performing installation of applications.
• Providing Application Operations
• Performing day-to-day Application administrations tasks
• Providing support for the transition of applications in operations
• Performing monitoring of the IT infrastructure services /application
• Contributing to onboarding of Supported Applications onto Monitoring Platform · Performing batch management & scheduling
• Operations of Application Platforms and applications
• Provision of a Provider System Responsible as a Point of contact for the Application Owner for all Operational topics.
• Operations Management
• Continuity Critical Applications across Production Lines
• Detailed project planning by participating in System Design of Applications
• Consulting for Technical Architecture on application design for the operating environment and plant ecosystem
• Design security concepts, monitoring checks, interfacing requirements, etc.
• Proposals in Definition & Provision of Tools, Performance Management, Application Robustness, Alerting, and Configuration · Perform application tests with business partners or application owners
• Providing Application Operations, Change Management, Problem Management
• Providing support for the transition of applications in operations