Customer Support Executive

Position: SharePoint Developer

Experience Required: 5+ Years

Location: Remote

Customer Type: Enterprise Clients

Role Overview

We are looking for an experienced SharePoint Developer with strong expertise in end‑to‑end SharePoint development, customization, and solution delivery. The ideal candidate will be confident in managing enterprise-level customers, gathering requirements, architecting solutions, and delivering high‑quality SharePoint applications aligned with business needs. candidate should be willing to take up contract role.

Key Responsibilities

SharePoint Development & Customization

• Design, develop, and deploy SharePoint solutions (Online & On‑Prem).
• Build custom components: SPFx web parts, extensions, workflows, forms, and UI customizations.
• Develop integrations using APIs, Power Platform, Microsoft Graph, and Azure services.
• Create automated workflows using Power Automate and Power Apps.

End‑to‑End Project Delivery

• Work closely with business stakeholders to gather, refine, and document requirements.
• Lead solution design, build technical documentation, and perform architectural reviews.
• Execute development, testing, deployment, and post‑deployment support.
• Ensure best practices in governance, security, and lifecycle management.

Enterprise Customer Engagement

• Manage multiple enterprise customers and deliver projects with high-quality standards.
• Provide technical guidance, demos, and workshops for stakeholders.
• Translate business needs into technical solutions with clear communication.
• Handle escalations and provide timely resolutions.

Maintenance & Support

• Perform site migrations, upgrades, and platform optimization.
• Troubleshoot issues related to permissions, workflows, integrations, and performance.
• Support content management, metadata design, and search configurations.

Required Skills & Experience

• 5+ years of hands‑on SharePoint development experience (Online + On‑Prem).
• Strong expertise in SPFx, JavaScript/TypeScript, React, CSOM/REST API, PowerShell.
• Experience with Power Platform (Power Apps, Power Automate, Power BI).
• Solid understanding of SharePoint architecture, governance, permissions, and security models.
• Experience working with enterprise clients, including requirement analysis and solution demos.
• Familiar with Azure AD, Microsoft Graph, and M365 ecosystem.
• Strong communication and client‑facing abilities.

Preferred Qualifications

• Microsoft certifications (e.g., SharePoint, Power Platform, M365).
• Experience with large-scale migration projects (SharePoint 2013/2016/2019 to Online).
• Understanding of DevOps pipelines (Azure DevOps, Git).

About Tamasha

Tamasha is building next-generation live, social, and real-time consumer

experiences across gaming, audio, video, and interactive platforms. Our backend

systems power millions of real-time interactions, low-latency data flows, and high

throughput event-driven services.

Role Overview

As a Software Development Engineer III (Backend), you will operate as a senior

individual contributor owning mission-critical backend systems. You will design

scalable architectures, solve complex distributed systems problems, and influence

engineering standards across teams.

Roles & Responsibilities

 Own backend systems end-to-end, from design and implementation to

production reliability and long-term evolution.



Design scalable, fault-tolerant, and low-latency backend architectures for real

time and event-driven use cases.



Lead system design decisions including data models, service boundaries, async

workflows, and scalability strategies.



Build and operate high-throughput services handling millions of events, requests,

or messages per day.

 Own reliability metrics such as p95/p99 latency, uptime, error budgets, and

participate in incident resolution and post-mortems.

Drive architectural migrations including monolith to microservices and

synchronous to asynchronous flows.

 Collaborate with product, frontend, and data teams to translate complex

requirements into robust backend solutions.



Improve developer productivity by contributing to internal platforms, tooling,

CI/CD pipelines, and coding standards.



Mentor engineers through design reviews, code reviews, and technical guidance

without direct people management.



Proactively identify performance bottlenecks, cost inefficiencies, and scalability

risks and resolve them at the system level.

Tech Stack

Backend: Node.js (NestJS / Express), Golang, Java

Databases: PostgreSQL, MySQL, MongoDB, Redis

Messaging & Async: Kafka, SQS, RabbitMQ, Pub/Sub

Real-time: WebSockets, Server-Sent Events

Cloud & Infra: AWS / GCP, Docker, Kubernetes

Observability: Prometheus, Grafana, OpenTelemetry

What We’re Looking For

• 5+ years of backend engineering experience

• Proven ownership of production systems at scale

• Strong understanding of distributed systems and async architectures

• Experience handling production incidents and system reliability

• Ability to independently design and evolve backend systems

Job Summary:

We are having requirement for a resourceful Business Development Manager at our

organization who will be responsible to analyze and develop the growth opportunities

in existing and new IT Markets. A problem solver and a team player with passion for

sales.

Expected Qualities -

1. Must have expertise in Online bidding.

2. Must be proficient with Online portals like Upwork

3. Should have excellent hand on work in conversion.

4. Experience in proposal writing.

5. Must have technical knowledge for all IT Services.

6. Confident enough to do international Client Communication using emails,

chat, audio and video call, Skype call

7. Excellent expertise in Sales for the projects as IT Services for Digital

Marketing, SEO, and online branding projects.

8. Must have technical knowledge for different IT services.

9. Good working experience in effort estimation, client follow up, proposal

writing.

10. Excellent communication/presentation skills and ability to build relationships

11. Analytical and time-management skills

12. Up selling and cross selling skills

13. A flexible work schedules

Roles & Responsibilities:

1. To identify profitable business opportunities based on the analysis of

potential profit margins, timescales, and competition.

2. The candidate is responsible for handling end to end leads from conversion

to delivery of the project.

3. Will be responsible to for generating and managing business from online

Bidding Portals like Upwork.

4. Required to covert leads into potential clients.

5. Responsible for handling and guiding bidding team in order to create

business opportunity in Digital Marketing, SEO, and online branding

projects.

6. To develop and maintain a lead generation plan.

7. Will be responsible for generate new leads/business and contribute to

revenue generation.

8. Responsible for handling operations and deliverables as per the customers

requirement.

9. Creating and maintaining a list/database of prospect clients, maintaining a

database of prospective client information.

10. Responsible for costing, negotiations, follow up & requirement gathering.

11. To identify and report on market trends, competitor activity, customer

demand, buying process developments and other relevant market intelligence

Additional Skills:

• Must have strong communication and IT fluency

• Creative talents and the ability to solve tough problems

• Must be good in team management.

• In-depth knowledge of the industry and its current events

• The ability to handle pressure and meet deadlines

• Must have good interpersonal skills.

While screening the profile make sure candidates should be from B2B and B2C SaaS-based companies or startup but not from Ed-tech

We are on a mission to digitize millions of Indian SMEs so they can grow better. At TranZact, it all begins with a WE, including this description :) We all take culture very seriously as we believe whether we build it or not, Culture will happen. So why not create what we love, together! Technology is our backbone and hence for us, Technology is by far the best way to solve any problem! The problem that we are solving is a complex one because we know that it will impact the lives of each and every Indian SME. That's why the folks who work at TranZact are insanely driven towards creating value for SME businesses and helping them Go Digital.

Job Description

Responsibilities

Making conversation with the prospective SME business owners and moving them to a product demonstration Collaborate with all internal and external teams and perform troubleshooting on all client issues and ensure timely resolution. Close sales with qualified leads to generate new business and ensure the client’s needs are met Encourage potential clients to buy premium products and close the best possible deal Build customer relationships with existing clients by reaching out via phone calls, emails, or other forms of communication to increase the likelihood of them using our services again Track sales cycle progress on a monthly and quarterly basis to make sure customer acquisition goals are met Showcase the company’s strengths and highlight our brand by talking exclusively about the characteristics that make our organisation unique

Responsibilities

MBA graduates preferred 2+ years of relevant experience as a business development executive Strong problem identification and objections resolution skills Tech-savvy with the ability to make complex technical matters easy- to understand even for nontechnical people Excellent phone and cold calling skills. Excellent verbal and written communication skills Ability to multitask, prioritize, and manage time effectively Experience of working in a fast-growing unstructured startup environment In-depth experience of market research in SME SaaS-tech or SMB segments is preferred

Why you will love Tranzact

Be a part of the journey to take a Series A startup to IPO Build world class products that will have an impact on the lives of millions Work with a world-class, industry-leading team of engineers, product guys and growth Learn from great mentors and industry leaders.We have an agreement with our AngelInvestors that they will help us build & grow our product & company. Ifrequired, ourteam members can work from their office to learn from them Competitive salary and attractive ESOPs Employee health insurance covered by us

🛎 CTC:

₹8,00,000 to ₹10,00,000

🚊 Location:

Mumbai (On-site)

👴 Experience:

2-6 Years

🔍 Notice Period:

Upto 30 Days

🔑

Sample CVs

✅ Must Have

MBA graduates preferred 2+ years of relevant experience as a business development executive

Strong problem identification and objections resolution skills Tech-savvy with the ability to make complex technical matters easy- to understand even for nontechnical people

Excellent phone and cold calling skills. Excellent verbal and written communication skills Ability to multitask, prioritize, and manage time effectively

Experience of working in a fast-growing unstructured startup environment In-depth experience of market research in SME SaaS-tech or SMB segments is preferred

👍 Good to Have

Zendesk and Fresh Desk experience

Product/SAAS/SME/SMB sales Background

🎯 Target Companies

Ok Credit

Khatabook

Testbook

Pagarbook

Flowbiz

Shiprocket

LendingKart

Razorpay

Paytm

Coverfox

Upgrad

Cleartax

Small Case

Udaan

Moglix

Dukaan

Dream 11

❌ Strictly Avoid

Candidates who are in their late 30s since the workforce of this company is young and they should be able to fit the culture.

30+ days of the notice period.

Don't consider the candidates from Byju's or Whitehat Junior.

Ignore the candidates from the Ed-Tech industry, who have completely worked with the ed-tech companies

Additional Hacks

There will be 5 rounds of interviews for this role

Client Screening

Aptitude

Discussion with the department head

Problem-solving round

Fitment discussion with the CEO

While screening the profile make sure candidates should be from B2B and B2C SaaS-based companies or startup but not from Ed-tech