Customer Support Executive

Designation: Designer

Experience: 4 Years to 5 Years

Department: Design

Sub- Department: Design

Employee Office Location: Gurgaon

Skills: Fixers

Minimum Qualification: BSc

Working Language: English, Hindi

Job Description

 Assist in designing sketches, mood boards and concepts

 Research fashion trends, fabrics and styles

 Help in sample development and fittings

 Source fabrics and materials

 Prepare basic technical drawings and specs

 Coordinate with tailors, vendors and production teams

 Support styling for shoots and shows

•  Manage design files and daily tasks

What you will be doing

• Build and ship features in our Node.js (and now migrating to TypeScript) codebase that directly impact user experience and help move the top and bottom line of the business.
• Collaborate closely with our product, design and data team to build innovative features to deliver a world class product to our customers. At STAGE, product managers don’t “tell” what to build. In fact, we all collaborate on how to solve a problem for our customers and the business. Engineering plays a big part in it.
• Design scalable platforms that empower our product and marketing teams to rapidly experiment.
• Own the quality of our products by writing automated tests, reviewing code, making systems observable and resilient to failures.
• Drive code quality and pay down architectural debt by continuous analysis of our codebases and systems, and continuous refactoring.
• Architect our systems for faster iterations, releasability, scalability and high availability using practices like Domain Driven Design, Event Driven Architecture, Cloud Native Architecture and Observability.
• Set the engineering culture with the rest of the team by defining how we should work as a team, set standards for quality, and improve the speed of engineering execution.

The role could be ideal for you if you

• Experience of 4-6 years of working in backend engineering with at least 2 years of production experience in TypeScript, Express.js (or another popular framework like Nest.js) and MongoDB (or any popular database like MySQL, PostgreSQL, DynamoDB, etc.).
• Well versed with one or more architectures and design patterns such as MVC, Domain Driven Design, CQRS, Event Driven Architecture, Cloud Native Architecture, etc.
• Experienced in writing automated tests (especially integration tests) and Continuous Integration. At STAGE, engineers own quality and hence, writing automated tests is crucial to the role.
• Experience with managing production infrastructure using technologies like public cloud providers (AWS, GCP, Azure, etc.). Bonus: if you have experience in using Kubernetes.
• Experience in observability techniques like code instrumentation for metrics, tracing and logging.
• Care deeply about code quality, code reviews, software architecture (think about Object Oriented Programming, Clean Code, etc.), scalability and reliability. Bonus: if you have experience in this from your past roles.
• Understand the importance of shipping fast in a startup environment and constantly try to find ingenious ways to achieve the same.
• Collaborate well with everyone on the team. We communicate a lot and don’t hesitate to get quick feedback from other members on the team sooner than later.
• Can take ownership of goals and deliver them with high accountability.

• Design, develop, implement, and maintain java application phases, code, and software.
• Conduct software analysis, programming, testing, and debugging, as well as recommending changes to improve the established processes.
• Transform requirements into stipulations and identify production and non-production application issues
• Competence and comfort using multiple frameworks (e.g. Spark, Storm, Hadoop, Angular 2/4/5, Spring Boot)
• Strong attention to detail with the ability to identify errors and make adjustments in a testing environment.

About Company:

• Senior Engineer with a strong background and experience in cloud related technologies and architectures.
• Can design target cloud architectures to transform existing architectures together with the in-house team.
• Can actively hands-on configure and build cloud architectures and guide others.

• 3-5+ years of experience in AWS/GCP or Azure technologies
• Is likely certified on one or more of the major cloud platforms
• Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
• Ability to guide and lead internal agile teams on cloud technology
• Background from the financial services industry or similar critical operational experience
•  

• Applying scientific and engineering principles in R&D, market research, recipe optimization, regulatory, production technology (pilot & plant), packaging and processing
• Conducting shelf life studies on new products, flavour, texture and color measurement, rheological and physiochemical property evaluation, nutritional composition analyses and microbiological safety
• Being responsible for food sensory evaluations for new/ existing product items and regulatory approvals
• Developing and creating specification sheets for all new products, label reviews and health claims
• Evaluating and recommending alternate ingredients used in existing products
• Being responsible for setting up lab setup & large commercial production process facility for various food products
• QA/QC check of all finished products post dispatch and pre inward at 3rd party manufacturer – will involve extensive travelling

Desired Candidate Profile

• M.Sc. In Food Technology or B.Tech in Food Technology with atleast 5 yrs of experience in R&D and developing various food products in categories – malted drinks, pasta, sauces, instant noodles, flours experience an added advantage
• Experience in scaling up from R&D scale to large commercial production facility
• Ability to identify issues in the existing system and processes and coming up with innovative solutions
• Curiosity with heavy focus on details
• Ability to understand customer concerns with high empathy, and get to resolution with a win-win situation for both the customer and the company
• Ability to build long term relationships with potential customers
• Entrepreneurial ownership    

You Will:

• Lead, coach and mentor a team of 8-10 engineers so they all learn, grow, and succeed.
• Plan and prioritize work for your team, including collaborating with cross border teams.
• Provide oversight and accountability for technical decisions.
• Create an inclusive environment that attracts and retains high-performing engineers.
• You will collaborate with Developers, Program Managers, QA and Devops Engineers in an agile development environment.
• Constantly learn and grow as an engineer and an engineering leader.
• Demonstrate a passion for customers and technology.


You must have:

• Experience in the design, development, and deployment of large-scale enterprise applications with multiple tiers
• Exposure on agile test-driven development for robustness, usability, reliability, security and performance.
• Strong technical aptitude for any programming language, preferred, Core JAVA and Spring Boot and other Spring libraries, Eureka, Hystrix etc.
• Experience of creating architecture or developing web services using Open source technologies and to integrate applications with databases such as Oracle, MySQL, MongoDB, or Cassandra
• Solid understanding of OOPS, algorithms and data structures.
• Experience on Kafka / Scala / Storm / Elastic Search and Web Services like RESTful.
• Experience in building highly scalable distributed systems
• Extensive experience with version control systems (Git is preferred) and issue tracking systems (JIRA is preferred)

Big Pluses if you:

• Have a strong focus on business outcomes
• Are comfortable with collaboration, open communication and reaching across functional borders
• Are self-motivated and can get things done
• Have the ability to communicate and defend your ideas clearly
• Have a strong knowledge of threading, concurrency, scaling, and high availability.
• Have a desire to build products that users love

• Stay current with new and evolving technologies via formal training and self-directed education

Roles & Responsibilities

• Capability to develop highly responsive applications and websites.
• Capability to find and fix bugs.
• Enhance the performance of an application close to a native one by removing the constriction.
• Capability to maintain code that is easy to understand.
• Write tests for automation so that the app can be tested easily.
• Capability to take advantage of native APIs for deep integration of all platforms.
• Capability to completely transcend a React Web App into a React Native one.

Skills

• Knowledge of Object-Oriented Programming.
• Complete familiarity with Javascript and capability to write script that is optimised and works perfectly.
• Capability to write Well-documented code with Javascript that is easily readable.
• Having the knowledge of third-party dependencies and debugging dependency conflicts that might occur.
• Understanding of native build tools like Xcode, Gradle etc.
• Experience in testing with tools like Jest, Detox, Cypress etc.
• Knowledge about Offline Storage, REST APIs, and document request model.

We are looking for a skilled and solutions-oriented Brand Strategist with a strong analytical mind to craft compelling brand stories and strategies that deliver results. The Brand Strategist's responsibilities include conducting extensive research, analyzing findings, making recommendations, presenting to clients and briefing creatives. You should be a strategic thinker with a knack for uncovering consumer insights that inform strategy development.

The ideal candidate should be open-minded and passionate about creating holistic brand experiences. Ultimately, the outstanding Brand Strategist should have strong research skills, an analytical mindset and be an excellent storyteller.

• Conducting extensive primary and secondary research.
• Staying up-to-date on consumer research and market trends.
• Analyzing research, data and trends.
• Creating competitive reviews and situational analyses.
• Identifying insights, challenges and opportunities.
• Developing brand architecture, positioning and strategy.
• Writing compelling brand stories.
• Meeting and presenting to clients.
• Briefing and collaborating with creative teams.
• Leading ideation and brainstorming sessions.
  
  

• Degree in business, marketing, branding, communication or related field required.
• Previous experience as a brand strategist or similar role.
• Excellent communication skills, both verbal and written.
• Experience leading client meetings.
• Analytical and problem-solving mindset.
• Creative and compelling storyteller.
• Strong research skills.
• Strategic thinker.
• Excellent presentation skills.