Customer Support Executive

Strong Senior Technical Project Manager – Cloud & Automation profiles

Mandatory (Experience 1) – Must have 8+ years of overall IT experience, with 4+ years of experience in managing program/project related to large-scale Cloud and Automation in enterprise environments

Mandatory (Experience 2) – Must have proven experience leading end-to-end cloud transformation and automation programs, including migration, modernization, and cloud-native adoption

Mandatory (Experience 3) – Must have experience driving program governance, reporting structures, performance tracking, risk management, and vendor/contract management

Mandatory (Experience 4) – Must have experience managing cross-functional teams (cloud engineers, DevOps, architects, vendors) using Agile, Scrum, or hybrid delivery methodologies

Mandatory (Experience 5) – Must have strong expertise in cloud computing and distributed systems architecture, with hands-on experience across AWS, Azure, or GCP

Mandatory (Experience 6) – Must have strong expertise with IaC tools (Terraform, Ansible), CI/CD tools (Jenkins, GitLab, or similar), and familiarity with containerization/orchestration (Docker, Kubernetes)

Mandatory (Skill) – Must have strong stakeholder management, communication, and leadership skills with proven ability to manage complex, multi-team programs

Agilysis is looking for a seasoned Workday Functional Architect to join our delivery team in Pune.

In this role, you will lead functional workstreams across complex Workday implementations, serve as the primary point of contact for clients, and mentor and manage a team of functional consultants. The ideal candidate will bring deep hands-on expertise across multiple Workday functional areas and drive conversations with both client and internal teams at the business and technical levels.

Roles & Responsibilities:

• Lead end-to-end Workday functional delivery across at least three modules, including HCM, Compensation, Advanced Compensation, Payroll, Absence, Time Tracking, Talent & Performance.
• Act as the functional design authority — translating complex business requirements into scalable, best-practice Workday configurations.
• Own client relationships through the full project lifecycle, facilitating workshops, presenting solutions, managing expectations, and handling escalations.
• Manage and mentor a team of 8–10 functional consultants, providing oversight on task allocation, quality assurance, and professional development.
• Design and govern Workday Business Process Frameworks, security models, and reporting structures across project workstreams.
• Collaborate with integration and technical teams to ensure functional and technical design decisions are aligned.
• Lead Workday release readiness activities — assessing impact, coordinating testing, and driving adoption of new features.
• Contribute to pre-sales and scoping efforts including effort estimation, solution design, and SOW inputs where required.
• Ensure data integrity, compliance, and audit readiness across all functional areas in scope.
• Produce and maintain high-quality documentation including design specifications, configuration workbooks, and knowledge transfer materials.

Qualifications & Experience

• Bachelor's or Master's degree in Human Resources, Information Systems, Business, or a related field.
• 7–10 years of overall Workday experience, with hands-on configuration expertise across a minimum of three functional areas: Core HCM, Compensation, Advanced Compensation, Payroll, Absence, Time Tracking, Talent & Performance.
• Workday Pro certification in at least one functional area is strongly preferred.
• Demonstrated experience managing functional teams of 8+ consultants in a delivery or implementation setting.
• Proven track record of direct client engagement — including requirement gathering, solutioning, and stakeholder management at senior levels.
• Strong command of Workday Business Process Framework, reporting, calculated fields, and security configuration.
• Experience working on full-cycle Workday implementations; AMS or managed services experience is a plus.
• Strong analytical, problem-solving, and impact assessment capabilities.
• Excellent communication skills — able to present complex ideas clearly to both business and technical audiences.

Join Our Team: Senior US Accountant Roles in Coimbatore & Remote Opportunities

Are you an experienced accountant seeking dynamic roles in US accounting? We offer senior-level positions and remote opportunities in Coimbatore, tailored for professionals passionate about client advisory, financial management, and team leadership. Join a global team dedicated to excellence in accounting services.

Roles and Responsibilities:

• Provide guidance and support to staff members involved in accounting and bookkeeping tasks.
• Coordinate with clients to set up and customize QuickBooks according to their specific needs and industry requirements.
• A high level of experience with Microsoft Office, Shared Drives, and other soft tool packages.
• Oversee and manage financial data entry, reconciliation, and reporting in QuickBooks for multiple clients.
• Provide comprehensive accounting and financial advisory services to clients, leveraging QuickBooks expertise.
• Prepare and analyze financial statements, and other financial reports.
• Demonstrate initiative, vision, creativity, and independent thinking
• Identify and resolve potential and/or existing problems with appropriate research and consulting the US engagement team, if necessary.
• Will act as a liaison between US offices and the India team
• Manage multiple clients/projects at any given time
• Work closely with management and alert them of any issues, constraints, challenges, etc. that may arise during work
• Willing to travel overseas to cater to the business needs of the company

Skills and Requirements:

• Manage the smooth onboarding for our newly hired clients.
• Handling client escalations and supporting the team with verbal and written client communications.
• Minimum 4-6 years of relevant experience in Client handling
• Ability to manage and prioritize multiple tasks
• To create a positive work atmosphere, provide team members with training and coaching.
• Manage and supervise human availability by day-to-day operations demands.
• Hold one-on-one meetings with each team member once a month to discuss their workflow.
• Attending client and management meetings
• Excellent written and oral communication skills

Software:

QuickBooks

Job Location:

Coimbatore

Job Type:

Full-time (Night Shifts Only)

Education:

Bachelor's (Preferred)

Ready to Advance Your Career?

If you’re a proactive accountant with QuickBooks mastery and a passion for client success, we want to hear from you.

We are looking for an experienced and passionate WordPress Developer to join our IT team! As a WordPress Developer at our company, you will be responsible for both back-end and front-end development, including creating WordPress themes and plugins.

• IT Skill: operating system windows 10 basic of Linux
• Office-2016(Word, Excel, Power Point), Internet Surfing and Outlook 2016,
• Languages: HTML, CSS, Bootstrap4, JavaScript, J-query, Core PHP, WordPress, Magento & Drupal
• Build websites using WordPress.
• Prepare website proposals to present to clients.
• Provide technical support to clients.
• Write coding using HTML and CSS.
• Design new features for existing websites.
• Act as the company expert in creating PPC /Google AdWords campaigns to be integrated with new website builds.
• Manage a user guide to help clients understand site features and management of website to increase visitor satisfaction.
• Work on a new mobile development project to expand the company into mobile website development services.

ABOUT ZYCUS:

Headquartered in Princeton, U.S. in 1998, Zycus has grown every day to be established as an organization which now is a leading global provider of complete Source-to-Pay suite of procurement performance solutions.

We develop cloud-based (SaaS) https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fsolution%2Fprocurement-performance.html">Source-to-Pay solutions for large global enterprises, and have successfully deployed about 200 solutions to over 1000 Global clients. We are proud to have as our clients, some of the best-of- breed companies across verticals like Manufacturing, Automotive, Banking and Finance, Oil and Gas, Food Processing, Electronics, Telecommunications, Chemicals, Health and Pharma, Education and more. 

With a team of 1000+employees, we are present in India with 3 development centers at Bengaluru, Mumbai & Pune and offices in the https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fcareers%2FUS-Careers.html">U.S., U.K., Australia, https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fpress-releases%2Fzycus-expands-middle-east-presence-with-new-location-in-dubai.html">Dubai and https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fpress-releases%2Fzycus-continues-global-expansion-with-new-office-in-singapore.html">Singapore, Amsterdam. 

https://workable.com/nr?l=https%3A%2F%2Fwww.zycus.com%2Fcompany%2Fcareers.html">Know more about the LEADER of: https://workable.com/nr?l=http%3A%2F%2Fcampaign.zycus.com%2FGMQ2017">Gartner’s 2013, 2015 & 2017 Magic Quadrant for Strategic Sourcing Application Suites and https://workable.com/nr?l=http%3A%2F%2Fcampaign.zycus.com%2FThe-Forrester-Wave-eProcurement-Q2-2017-Zycus-Named-a-Leader">The Forrester Wave™: eProcurement, Q2 2017

1. Involvement in the full software development life cycle with stringent needs on (i) time to market, & (ii) quality of product - functional and non-functional aspect.
2. Ownership of complex software architectures, operational metrics, and running the day to day business operations.
3. Designing and defining the interaction between the different components and teams.
4. Work closely with peers and product managers to develop great technical design and approach for new product development.
5. Definition of, and compliance with, a world-class build/release and configuration management process.

This position will report in to Director of engineering & the roles & responsibilities are as below: 

1. Identify the technologies that would be used for the product.
2. Recommend the development methodology and framework for the project.
3. Provide the overall design and structure to the application.
4. Ensure that the product is adequately defined & documented.
5. Establish design/coding guidelines and best practices, and drive usage of design patterns.
6. Enforce compliance with coding guidelines using code reviews etc.
7. Build solution which is easily configurable, deploy-able and secure in SaaS environment.
8. Responsible for planning product iterations & releasing iterations on schedule.

   The Applicant with a total experience of 10-20years, should have hands-on development experience in Core Java and J2EE with proven expertise in writing application architecture and core design ground up with sound algorithmic thought process enabling bullet-proof application performance in terms of key drivers like security, load, scalability, etc.

   Skills and Technologies:
   1. Versatile experience with delivering highly available services on multiple technology stacks in traditional data centers, public clouds, and private clouds.
   2. Core Java, J2EE, Spring, Hibernate, JMS/Rabbit MQ/Kafka, Web-Services, Oracle, MSSQL, JSP-Servlets, , Design Patterns.

   Nice to have: New edge technology (Hadoop, AWS, Spark, RabbitMQ etc)

   Team mentoring:

   1. Mentor developers for difficult tasks & provide technical advice and guidance to the Tech Leads.
   2. Guide the team is doing POCs and early risk assessments.

      Leadership Abilities:

      • Optimize & effectively manage resources and time of the team members.
      • Identify, track and mitigate risks to the product
      • Should not hesitate to carry out healthy and constructive confrontation with team members, peers and managers for the benefit of Product.
      • Along with a competitive compensation structure, Zycus believes in an open culture learning environment, where everyone gets a chance to share their ideas and deliver par excellence.