Customer Support Executive

About the Role:

We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.

Responsibilities:

1. Answering day to day client queries and providing creative solutions
2. Working on large scale project that optimize our clients’ workflows
3. Training clients on the EDS platform
4. Helping to improve client documentation, writing help articles, or creating how to videos
5. Becoming an expert on the EDS platform

Desired Skills / Qualifications:

1. Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
2. Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
3. Ability to manage multiple projects and work collaboratively.
4. Should have excellent writing and verbal communication skills.

Benefits and Perks:​

1. Atmosphere of growth and opportunity
2. Collaborative culture of smart, young and dedicated people
3. Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
4. Other perks and employee benefit

Staff Engineer :

Job Description

Egnyte is seeking an experienced Staff Software Engineer to join our Engineering department. The Engineering department builds large distributed components and services that run Egnyte's Cloud Platform. Our code serves billions of requests per day with sub-second latency in a fault-tolerant environment. We process and analyze millions of files and events daily. Some of the responsibilities for this department include Egnyte's Cloud File System, Content Classification, Content Lifecycle Management, User Behavior Analysis, Object Store, Metadata Stores, Search Systems, Recommendations Systems, Synchronization, and intelligent caching of multi-petabyte datasets. We are looking for candidates with a shared passion for building large-scale distributed systems and a keen sense for tackling complexities that come with scaling through multiple orders of magnitude.

In this role, you will (But are not limited to):

• Design and develop highly scalable and resilient cloud architecture that seamlessly integrates with on-premises systems
• Drive the team’s goals and technical direction to find and pursue technical opportunities that make Egnyte’s cloud platform more efficient
• Effectively communicate complex design and architecture details
• Understand company and industry-wide trends to help develop new technologies
• Conceptualize, develop, and implement changes that prevent key systems from becoming unreliable, under-utilized, or unsupported
• Own all aspects of critical software projects from design to implementation, QA, deployment, and monitoring

Qualifications

• BS, MS, or PhD. in Computer Science or related technical field, or equivalent practical experience
• 8-15 years of professional experience in engineering with a history of technical innovation
• Experience providing technical leadership to engineers

Bonus Qualifications (Good to Have)

• The breadth of knowledge across infrastructure domains, with the ability to reason about everything from data center machine software to database solutions to machine learning infrastructure to front-end web or mobile applications
• Demonstrated success in designing and developing large-scale, complex systems
• Expertise with multi-tenant, highly complex, cloud solutions; experience with Hybrid and/or on-premises solutions desired

About Egnyte

In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte’s cloud-native content services platform leverages the industry’s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visit www.egnyte.com

Desired Candidate Profile

• Qualified Chartered Accountant with minimum 5 years of banking work experience
• Immediate availability for joining preferred
• Expertise in Excel
• An eye for detail

1. Must Have Teaching Exp. 3 To 8 years till 12th in all subjects.
2. Live Online Class Experience Would Be Preferred.
3. in Script Writing Would Be A Plus.
4. Having Basic Computer Knowledge. Depth Knowledge About Concepts.
5. Can Explain Topics Easily in Simple Manner.
6. Good Communication Skills.

• Involvement in the entire lifecycle of a project, including strategy, vision, design, UX, coding,architecture, deployment etc. and you will chiefly deliver clean, testable and well-designed codefor the same.
• Coding new features, functionalities, modules, sub modules.
• Managing development cycle using SVN/Git or any other appropriate Version control Software.
• Enhancing existing features.
• Checking for cross-browser compatibility.
• Coding new features, functionalities, modules, sub modules.
• Meeting both technical and client needs.

• Experience in product development using a broad range of programming technologies.
• Experience with MEAN (MongoDB, ExpressJS, AngularJS and NodeJS) stack.
• Experience with design/development of RESTful APIs.
• Strong understanding of the latest MVC frameworks and UI toolkits.
• Strong understanding of HTML5, CSS3, Javascript, AJAX and JSON.
• Working on any of the following Client Side MVC/MVVM frameworks: AngularJS, BackboneJS,KnockoutJS, JSON, JavaScript, Advance JavaScript, UI and UX design, Bootstrap, Ionic, and React.
• Good analytical and programming skills.
• Proactive thinking and a good team player.
• Working experience with micro services will be a given advantage.

• Hand on experience on .NET core
• Experience in C#
• Looking for experience into No Sql.

• 3+ years of building sophisticated, world-class, highly reliable multi-tenant software systems that have stood the test of time.
• From being highly proficient to being an expert in at least one OOPS language, SOLID principles, and design patterns, C#, Dotnet core, WebAPI, NoSQL.
• Experience with microservices architecture OR distributed systems.
• Strong analytical and problem-solving skills.
• Ability to work independently.