UX Designer

● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the platform features and functionality to ensure they can quickly gain value from the product. ● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance via email, chat, or phone to resolve basic questions and technical challenges.

 ● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new ideas to improve customer experience and satisfaction. Learning & Development Opportunities

● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle management.

 ● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce, Zendesk, Intercom, or similar platforms.

● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.

● Cross-functional Collaboration: Work closely with sales, product teams.

Job Description

Roles and Responsibilities

· Design, Code, test, debug, implement and document complex WSO2 sequences.

· Monitoring and logging tool stacks - Splunk/ELK/Prometheus, Grafana 4 Design, Code, test, debug, implement and document complex WSO2 sequences.

· Perform Build activities for WSO2 ESB Middleware integration, involves writing XSLT, ESB coding, configuration, and Analysis activities.

· Trouble shooting various problems in different stages of development using logs files, Traces and Log Analyzer.

· Responsible for understanding the requirement, solution design, coordinate the development and testing activities (end to end)

· Guide the team regarding WSO2 platform best practices, framework, reusable artefacts and ensure code quality and timely deliverables.

· Work with functional and technical customers to determine solutions that drive additional business value.

· Work with Github, Azure Devops and CI tools to automate dev, build, deployment and testing.

· Good knowledge in messaging brokers: WSO2 Message Broker, Apache Kafka.

· Monitoring the server (Monitoring logs and WSO2 metrics).

· Desired Candidate Profile

Desired Candidate Profile

· Candidate must have minimum 2+ years of hands-on experience in WSO2, preferably with WSO2 certification.

· Extensive experience in Integration by using WSO2 Product Stack (API Manager 2.6/3.x, Enterprise Integrator 6.5 and Identity Server 5.7.0)

· Experience in Implementing APIs in WSO2 EI and On-boarding APIs into WSO2 API Manager

· Experience in WSO2 API Manager for designing API facades and designing and implementing API Proxies.

· Hands-on experience in designing and developing high volume web services using API Protocols and Data Formats (REST, JSON, SOAP & XML).

· Must have hands on experience / knowledge with CI tools to automate dev, build, deploy.

· Experience in programming languages: Java, JavaScript, Python

· Experience in on boarding web applications into WSO2 Identity Server for authentication and authorizatio

Qualifications

• Minimum of a Bachelor's or Master’s degree in Computer Science, or a related four-year degree.

• 4 years of hands on experience in Integration

Human Resource Executive

0 - 3 years

1.5-3 Lacs P.A.

Hiring office located in Ghaziabad 

Women candidates preferred

Job description

Role & responsibilities

Talent Acquisitions IT staff hired, manage recruitment & selection process, verification, and documentation process

Champion the onboarding process, ensuring the process is up to date and of high quality, providing clarity and connection for all employees and their role in relation to the overall vision

Managing HR records including, resumes, applicant logs, employee and & employer forms/documents, leave records, and employees.

Employee orientations & Induction.

Employee Engagement Activity

Maintain and enhance employee benefits programs, including compensation, health insurance, expenses, vacation, and other personnel packages

Ensure legal compliance throughout human resource management

Analysis of HR and other departments with manpower requisition.

Plan, monitored, and appraise HR activities by scheduling management conferences with employees, hearing and resolving employee grievances, training managers to coach and discipline employees, and counseling employees and supervisors.

Assist in the development and implementation of human resource policies

Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates

Other roles & responsibilities as and when given by the reporting manager.

Preferred candidate profile

Have a relevant experience as an HR executive of at least 1+ years

Demonstrate intermediate to advanced skills and knowledge of Excel, as well as other Microsoft Office applications

Strong analytical and problem-solving skills

MBA HR / BBA / preferrable.

Excellent communication and people skills

Aptitude in problem-solving and grievance handling of employees

Understanding of general human resources policies and procedures

we have an urgent requirement for a front desk/hr executive /education counselor (female)

Interview Timing: 11 AM

Meet Miss. Shivani Tyagi

Carry your cv in hard copy

Interview venue : 

693, Sector-14A, Opposite Sahibabad Sabji Mandi, Vasundhara, Ghaziabad(U.P.) 201012.

• Candidate should have basic communication and good convincing power. 
• Candidate should be comfortable with calling. 
• Lead generation, Ability to work in a team or individually as and when required. 
• Outstanding problem solving skills.
• Have great interpersonal skills.
• Candidate should have strong organizational skills.

Our client is the fastest growing company in the space of student mobility in Asia Pacific as per Financial times.

More about them

- Long-term accommodation booking platform for students (think booking.com for student housing).

- Helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, nonstandardized and cumbersome paperwork, and broken payment process.

- Leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities.

- Growing rapidly and targeting $400M in annual gross bookings value by 2022.

We, r, are looking to hire an Director Engineering , who is a thought leader,and a world-class engineer who has a proven record of creating an impact on businessand engineering with little or no help. You will own the technology vision andsignificantly contribute to building the engineering team and culture. You will partner wiith Engineering Manager 2
the product and business teams to understand product features and specifications,translate them into high-level and low-level designs, thereby facilitating the team in building mission critical applications.


Key responsibilities
To build next-generation web applications which are efficient, reliable, and scalable.
Explore and design dynamic and compelling consumer experiences.
Analyze system function and performance requirements to support design
concepts.
Actively participate in design and code reviews to build robust applications and prototypes.
Work closely with Product managers, designers, and the business team to
implement solutions.
Maintain a very high standard of product quality, ensuring a delightful experience for users.
Endorsing upcoming standards, launching, iterating, and making a difference.

Technical Skills
1)4+ years of experience, working with web technologies and building scalable and distributed software products and infrastructure
2)Exposure to complete product development cycles - From inception to production toscaling up, supporting new requirements, re-architectures
3)Sound knowledge of design patterns and practices for writing clean, linted,maintainable, and reusable code
4)Experience in working with both backend and frontend web technologies
5)Experience with infrastructure deployment and maintenance
6)Keeps an eye on new platform and ecosystem changes

Regards
Team Merito

Skills / Requirements

· Experience: 2-5 years

· Must Have: HTML / CSS / JavaScript

· Must Have: Angular development, Exposure to NodeJs

· Good to Have: Ionic

Essential Job Duties and Responsibilities

· Work with the Project Architects & Business owners to understand requirements

· Create performant, efficient code

· Design and development of features/modules

· Code review, Testing and Deployment

· Manage, Guide and Mentor team resources.

Desired Attributes

· Understanding of good system design, reusable components, extensibility etc.


· Excellent written and spoken communication skills


· Proven working experience in web and server-side programming.

· Experience with any MVC Framework

· Hands on knowledge of any source control Git

· Understanding of web applications including security, session management, and best development practices

· Experience working in an Agile / Scrum development process will be a bonus

· Exposure to testing frameworks for the Unit test, Integration test, and automated testing

Qualification

B.E / B.Tech / M.E / M.Tech in Computer Science or Electronics & Communication / BSC IT / BCA/ MCA.

Employment Type

Full time.

We are currently looking to hire a Software Developer to join our dynamic team. We noticed your profile and we believe your skills and expertise are a better match for this role.

• Strong proficiency in JavaScript, React and React native. 
• Familiarity with native build tools, like XCode, Android Studio
• Good understanding of UI/UX, app preformation, memory optimisation, delivery feasibility, coding best practices, design principles.
• Understanding of mobile applications development (Deployment and release process, Building, architectures, design patterns, release etc.)
• Experience with React JS state management libraries such as Redux or Mobx
• Experience with ES6, typescript and common front-end development tools such as Babel, Webpack, NPM, Yarn etc.
• Knowledge of RDBMS/NoSQL databases. 

• B.Tech/BCA/MCA degree in Computer Science, Engineering or a related subject