UX Designer

📢 We’re Hiring: MEAN Stack Developer

Shift Timing: 10:00 AM – 7:00 PM

Location: Kolkata | Work Mode: Office | Immediate Joiner Preferred

We are looking for an experienced MEAN Stack Developer with strong knowledge of MongoDB, Express.js, Angular, and Node.js to join our dynamic development team.

Requirements:

• Minimum 4 years of experience in MEAN Stack Development.
• Strong proficiency in Node.js and Angular.
• Hands-on experience with MongoDB, Express.js, and RESTful APIs.
• Knowledge of Git or similar version control tools.
• Strong problem-solving and teamwork skills.
• Immediate joiner preferred.

Job Title: Adobe Experience Manager (AEM) Frontend DeveloperJob Description:We are seeking a skilled Adobe Experience Manager (AEM) Frontend Developer to join our digital experience team. The ideal candidate will have hands-on experience in building and maintaining responsive, dynamic web applications using AEM along with modern JavaScript frameworks like React or Angular.

Key Responsibilities: - Develop and maintain frontend components using AEM Sites

- Integrate AEM with React/Angular for enhanced user interfaces

- Work with AEM templates, components, dialogs, and client libraries

- Collaborate with backend AEM developers and designers to implement dynamic and responsive web features

- Ensure code quality through unit testing and best practices

- Participate in code reviews, debugging, and performance tuning

- Support AEM content authors with technical implementation and troubleshooting

Required Skills:- 3+ years of frontend development experience with React.js or Angular

- 2+ years of experience working with Adobe Experience Manager (AEM)

- Strong knowledge of HTML5, CSS3, JavaScript, and TypeScript

- Experience with AEM client libraries, Sightly (HTL), Sling models, and component development

- Familiarity with RESTful APIs and JSON

- Understanding of responsive design, cross-browser compatibility, and accessibility standards

- Familiarity with Git, CI/CD pipelines, and Agile methodologies

Preferred Skills:- Experience integrating third-party APIs and headless CMS

- Knowledge of Adobe Target, Analytics, or other Adobe Experience Cloud products

- Exposure to backend technologies like Java or Python

What We Offer:- Competitive salary and benefits package

- Opportunity to work with a passionate and innovative team

- Hands-on experience in digital experience projects

- Professional development and growth opportunities

- Flexible working hours and generous parental leave

- Health insurance, disability insurance, and other benefits

Company Culture:- Open door policy and open office floor plan

- Employee referral bonus and appraisal process twice a year

- Inclusivity and diversity initiatives

- Company-sponsored outings and events

Locations: Hyderabad, Indore,Ahmedabad.

If you're a motivated and talented AEM Frontend Developer looking for a new challenge, we'd love to hear from you!

Sr Salesforce Lightning developer

Requirements:

• 8+ years of professional software development experience in Salesforce
• Minimum 3 years of experience working on Service cloud
• Worked on Service cloud, developing in Salesforce ecosystem consisting of Apex, Visualforce, Custom Objects, Workflows, Triggers, Jobs, etc.
• Hands-on experience on Salesforce lightning framework - Mandatory
• Salesforce certified developer certification is needed for this role
• Minimum 2 years into LWC

Nice to have :

• Understanding of modern UI technologies and frameworks like AngularJS, React, AJAX, Bootstrap

Job Profile :Sr. Software Engineer/Software Engineer/Associate Software Engineer

Technologies :NodeJS Developer

Eligibility Criteria :Requires minimum of a Bachelor’s Degree in IT, Computer Science, MCA or equivalent experience.

Experience :1 to 3 year

Job Description

Job roles and responsibilities

The candidate’s primary focus will be developing new features for our modern web application. They will get exposure to an ‘agile-centric’ delivery model, while leveraging modern / innovative JavaScript approaches. A candidate who is driven, innovative and has passion for elegant technical solutions will thrive in this role.

• You should have deep understanding of NodeJS

• You should be strong in Javascript and TypeScript

• You should be capable of writing complex queries

• ES6, Express, Apollo Server, Send Grid Email, Twilio SMS, Payment Gateway,

• Error Loggin, API Developement, API Security,

• PostGreSQL/MSSQL/MySQL, MongoDB/CouchDB

• Very good knowledge on REST API

• Good experience in Agile methodologies

• Ability to design and write code complying with coding standards and other factors like performance, scalability, reliability, reusability, modularity in mind

• You should have strong logical and problem solving skills

• Excellent communication and customer interfacing skills

• AWS certification is nice to have

• Strong proficiency with JavaScript and good to have ES6(Typescript) knowledge

• Knowledge of Node.js and frameworks such as Express, Restify

• Understanding the nature of asynchronous programming and its quirks and workarounds

• Understanding accessibility and security compliance

• User authentication and authorization between multiple systems, servers, and environments

• Integration of multiple data sources and databases into one system

• Understanding fundamental design principles behind a scalable application

Competencies and Skills Required

• Requires excellent analytical, problem solving, and good communications skills

• Must be able to work effectively with business stakeholders

• Strong passion for delivering technical solutions to business problems

• Understanding and mindset of Agile software delivery (Ability to adapt to continually changing priorities)

• Team player who understands the importance of teamwork and collaboration

• Passion for delivering new approaches and challenging the ‘status-quo’

• Hungry to learn and always in search of continuous improvement

• Responsible for the product engineering road map, quality assurance, and various services organizations.
• Responsible for delivering high-quality software products, on time and within budget.
• Work with the CTO, Directors, PM, and Business to develop a long-term product plan, products and manage the release planning cycles for all products
• Responsible for managing the staffing requirements and skillsets for the Customer Interaction Team, assuring that sub-teams are staffed with sufficient skilled resources and meeting product deliverables.
• Responsible for developing and managing a skills escalation and career trajectory path for the product engineering organization.
• Responsible for implementing tools and processes to optimize product engineering throughput and quality.
• Ensuring that key milestones are met and that solutions delivered are of the highest quality possible
• Delivery on project timelines emphasis key deliverables
• Ensure legacy application platform and a stable production environment.
• Ensure controlled releases to production, with amongst other measures, stringent code reviews from standards and performance perspectives. Use metrics to demonstrate success.
• Decisive with team decisions and lead and support the team
• Understand all products with their interrelationships and collective relevance to business and ensure appropriate availability and stability to the Business.
• 7-10 Yrs/Industry -Internet/ Educational Qualification - B.Tech (Computer science mandatory) from prem. institute

Experience & Skills Required

• Excellent communication skills, fluent English - Communicates effectively in all situations and creates an environment of open and effective communication.
• Strong decision-making skills, metric-driven operations, and ability to motivate and maximize productivity in a fast-paced environment
• Knowledge of various Development practices and programming languages
• Ability to work with multiple levels in the organization with key business holders
• Preferred if has past experience around Customer Account Mgmt System.
• Preferred if worked Supply - Chain Model.Specifically around Demand and different dimension of demand generation and management
• Excellent with Tech Stack like Java
• Should have awareness of best practices for Software development
• Should be keen on delivering a top-notch product.
• 9-15 years of software development experience, with managerial capacity

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from a customer
• Ensuring that the correct level of priority is agreed with the customer
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue
  
  SLA Management: Responsible for:
• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs
  
  Jeopardy Management: Responsible for:
• Ensuring that the ticket is managed in line with Company’s jeopardy management process
  
  Escalation Management: Responsible for:
• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database
  
  Communication Responsible for:
• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Sets

Key Competencies

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility