UX Designer

Role Summary

We are seeking a proactive and technically skilled Python Application Support Engineer to join our Technical Operations team. This role is crucial for ensuring the stability and reliability of our mission-critical, Python-based applications. You will be responsible for timely incident resolution, deep-dive troubleshooting, implementing permanent fixes, and driving operational efficiency through automation.

🔑 Key Responsibilities

Technical Troubleshooting & Incident Management

• Incident Resolution: Serve as the primary point of contact for complex Level 2 and Level 3 production incidents, diagnosing root causes and resolving issues across our Python application stack.
• Deep-Dive Analysis: Utilize log analysis tools (e.g., Splunk, ELK Stack) and monitoring platforms (e.g., Prometheus, Grafana) to quickly identify and address anomalies in application behavior.
• Code Debugging: Analyze, debug, and fix application issues directly within the Python codebase, including Flask/Django services, worker queues, and custom scripts.
• Database Health: Troubleshoot performance issues and conduct basic SQL/NoSQL query tuning and health checks (e.g., for PostgreSQL, MongoDB, or Redis).

Operational Excellence & Automation

• Monitoring & Alerting: Continuously refine and optimize application monitoring, alerting, and logging configurations to improve mean time to detect (MTTD) and mean time to resolve (MTTR).
• Python Automation: Develop, maintain, and enhance automated scripts (primarily in Python) to streamline routine operational tasks, reporting, health checks, and system recovery processes.
• Documentation: Create and maintain comprehensive documentation, runbooks, and knowledge base articles for application support procedures and recurring issues.

Collaboration & Prevention

• Cross-Functional Fixes: Collaborate closely with the Development and DevOps teams to provide clear technical feedback on recurring issues and implement permanent, scalable solutions.
• Proactive Maintenance: Identify potential system bottlenecks, performance degradation points, and areas prone to failure, recommending and implementing preventative measures.

⚙️ Required Qualifications

• Experience: 3 to 5 years of professional experience in Application Support, Production Support, Site Reliability Engineering (SRE), or a similar technical role.
• Python Expertise (Mandatory): Strong hands-on experience with Python scripting and programming, including the ability to read, debug, and modify application code.
• Operating Systems: Proficient working knowledge of Linux/Unix environments and shell scripting.
• Databases: Solid experience with relational (e.g., PostgreSQL, MySQL) and/or NoSQL (e.g., MongoDB, Redis) databases, focusing on query analysis and performance.
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About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.

Designation : Business Development Executive (International Sales & Client On-boarding)

Nature : On-site, Permanent - Indore [M.P.]

Experience : 1 - 3 years

Package : Hike on last drawn upto 4.2 LPA (net)

Key Responsibilities :

• Client acquisition, retention and relationship management.
• Identify and engage potential clients through calls/ messages and virtual meetings, converting them into active trading clients.
• Assist clients in identifying the ideal service combination and generating revenue.
• Act as the first point of contact for new clients and ensure a positive on-boarding experience.
• Assist clients with account setup, KYC, and onboarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.
• Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
• Stay updated on market trends and current affairs to better assist global traders and investors.
• Achieve monthly targets for client acquisition and revenue generation.
• Maintain accurate records of client progress in CRM

Qualifications :

• Minimum Graduate or Post Graduate.
• Minimum 1 year documented experience in sales profile.
• Vocal, Confident and Innovative.
• Knowledge of the Global Market. (Forex & Comex)
• Fluent English Communication, sales & marketing skills are a must have.
• Should be a self-motivated, detail-oriented and responsible team player with exceptional relationship management skills.
• Experience in International Sales, Marketing and Financial Services will be preferred.

Job Title: Junior QA Engineer

Location: Remote

Type: Full-time

About Us:

At Tese, we are committed to driving innovation and sustainability through our platform, which empowers SMEs, financial institutions, and enterprises to achieve their ESG (Environmental, Social, and Governance) goals. We are looking for a motivated and detail-oriented Junior QA Engineer to join our growing team. This role is perfect for someone starting their career in quality assurance who is eager to learn and contribute to delivering high-quality products.

Role Overview:

As a Junior QA Engineer, you will work closely with senior QA engineers and developers to ensure the quality and functionality of our platform. You will be responsible for writing test cases, executing manual tests, identifying bugs, and contributing to the overall improvement of our testing processes. This is a great opportunity to develop your skills in QA while working on impactful projects related to sustainability and technology.

Key Responsibilities:

• Test Planning and Execution:
• Collaborate with the development and product teams to understand feature requirements and develop test plans.
• Write and execute manual test cases to ensure that new features and bug fixes meet the expected functionality.
• Perform regression testing to ensure that updates do not affect the existing features.
• Bug Identification and Reporting:
• Identify, document, and report bugs clearly using project management tools (e.g., Jira, Trello).
• Work closely with the development team to track, verify, and ensure timely resolution of bugs.
• Quality Assurance Process Improvement:
• Learn and follow QA best practices to improve the efficiency of the QA process.
• Participate in team meetings to discuss testing progress, challenges, and improvements.
• Documentation:
• Maintain clear and detailed documentation of test cases, test results, and bug reports.
• Update and refine testing documentation as the product evolves.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Experience:
• 0-2 years of experience in quality assurance or software testing.
• Familiarity with manual testing practices, test case design, and bug reporting processes.
• Technical Skills:
• Basic knowledge of software development lifecycle (SDLC) and QA processes.
• Familiarity with project management or bug tracking tools (e.g., Monday.com, JIRA).
• Basic understanding of web technologies (HTML, CSS, JavaScript) and mobile testing is a plus.
• Exposure to test automation tools (e.g., Selenium, Cypress) is a plus but not required.
• Soft Skills:
• Strong attention to detail and the ability to identify issues with user interfaces and functionalities.
• Good communication skills, with the ability to clearly document issues and work with developers to resolve them.
• Eagerness to learn and adapt to new testing methods and tools.

Preferred Qualifications:

• Basic understanding of API testing (Postman or similar tools) is a plus.
• Familiarity with Agile methodologies and working in a Scrum or Kanban environment.
• Any exposure to CI/CD pipelines and automated testing is beneficial.

Benefits:

• Competitive salary.
• Opportunity for professional development and learning, with mentorship from senior QA engineers.
• Flexible working hours and remote work options.
• The chance to work on cutting-edge projects that drive sustainability and innovation.

What You'll Do:

• You will collaborate with a UX/UI designer and other frontend and middle-tier engineers to design, prototype, and build complex cloud-based web applications.
• You will assist other developers with the integration of UI components with backend logic, interface implementation, and troubleshooting.
• Supporting the existing UI is a must, however, there will be plenty of opportunities to create solutions for advanced functionality while making improvements to existing areas of the application, as well as with new features.

What Makes You A Great Fit :

• Hands-on experience with HTML, CSS frameworks, and JavaScript
• Must have an excellent understanding of the browser DOM.
• Firm grasp of lexical scoping, closures, and OO JavaScript.
• Proficient in native JavaScript as well as one or more frameworks/libraries such as jQuery, Ext JS, Backbone.js, ReactJS, Angular 6 and above, etc.
• Proficient with debugging and testing tools to troubleshoot and optimize the UI.
• Understanding of frontend security best practices and XSS, CSRF, e

• Align with product managers, business analysts, developers, and other stakeholders to gather product inputs.
• Understand and decipher user journeys while drafting product flows.
• Be able to accept creative feedback and inculcate the same in their writing.
• Highly creative with excellent communication and team player abilities.
• Understand the Transportation industry.
• Research fintech industry snippets (combining online sources, interviews, and studies).
• Prepare well-structured product flows using research, writing techniques, and logic.
• Coordinate with marketing and design teams to illustrate product draft.
• Ensure all-around consistency (style, fonts, images, and tone).

• We are looking for someone with 3-9 years of overall working experience as Content writer.
• Bachelors/Master’s degree in any discipline.
• Ability to meet deadlines and willingness to explore new domains.
• Proven work experience as a Content Writer, Copywriter, or similar role.
• A team player willing to do what it takes.
• Experience doing research using multiple sources.
• Familiarity with product writing and its nuances.
• Able to create audio/video content for product.
• Excellent writing and editing skills in English.
• Ability to communicate technical aspects to people with non-IT background.

Desired Candidate Profile

• MBA from Tier-1 colleges (IIMs, XLRI, SPJain, FMS etc)
• Min 7 years of marketing experience. Out of 7 years of Marketing experience, minimum 3 years in handling brand profile
• E-comm, Health Tech, Ed Tech, Fin Tech, FMCG, Telecom background preferred
• Expertise in running ATL / BTL led marketing campaigns
• A go-getter with ownership and commitment
• Strong communication and interpersonal skills
• Ability to work cross-departments to achieve results    

At PivotRoots we follow a user centred and value driven design thinking process. As a UX designer, 

1. You should be able to understand product specifications and know how to convert business requirements into user journeys and wireframes. 
2. Able to create personas through user research and data. 
3. Adept in developing wireframes and prototypes around customer needs.
4. Use various UX processes to fefine the right interaction model and evaluate its success
5. Work with UI designers to implement attractive designs
6. Communicate design ideas and prototypes to developers
7. Keep abreast of competitor products and industry trends

This is a pure UX role and does not require any prior experience in visuals and graphics.