
- This position involves testing activities of all phases of software development life cycle and the development of GUI automated tests for end-to-end testing of a Business-to-Business web application that spans Front Office (website) and Back Office (Linux) implementations. The successful candidate will be working closely in a team environment with product development engineers and quality assurance to create automated acceptance, functional, smoke tests and performance tests.
- Ownership of the entire test cycle for an Agile team, including story decomposition and sizing, test and test automation approach, test plans and objective creation, testing.
- Maintaining test suites and test tools, test environment setup, defect management, test execution and test reporting.
- Work on improving Best Practices in Test Management and Quality Assurance Process.
- 5-10 years of experience.
- Minimum 5 years of Experience in Selenium Web-driver.
- Good understanding of QA methodology, automation expertise and ability to code.
- Good understanding of various operating systems such as Microsoft Windows and Linux/Unix.
- Good knowledge of SQL and relational database such as Oracle, MS SQL Server, and MySQL.
- Good understanding of browser technologies such as Internet Explorer, Mozilla, Firefox, and Google Chrome.
- Good knowledge of Rest API testing.
- Some knowledge of programming/scripting languages/environments such as XML, JavaScript, Perl, PL/SQL and Unix/Linux Shell, Python.
- Some understanding of network protocols such as TCP/IP, HTTP and SSL.
- Some knowledge of programming languages such as Java.
- Experience with tools such as Selenium strongly desired.
- Experience with tools such as cucumber strongly desired.
- Experience in supply chain management software and industry an advantage.
- Ability to work both independently and in a team environment.
- Must possess critical thinking skills in addition to good interpersonal and communication skills.
- Willing and able to create and adapt to new tools or technologies.

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Job Summary:
We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes. The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB). ·
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CMDB Management:
Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.
Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.
Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.
Discovery and Service Mapping:
Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.
Assist the CMDB Administrator with developing and maintain the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.
Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.
Strong hands-on experience in optimizing discovery, tailoring patterns and development.
Validating discovery results and troubleshooting as required
Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers Define, create, and manage Service Mapping infrastructure, including patterns.
Work with support teams to identify, investigate and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.
Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB. General/Admin
Assist with tasks related to implementing the ServiceNow application. Document procedures for the discovery, configuration management functions
Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.
Qualifications:
1. Over 5+ years of working experience in ServiceNow
2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools
3. Solid understanding of Configuration Management practices and principles
4. Experience implementing ServiceNow Service Mapping
5. ITIL foundations certification preferred
6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)
7. Effectively working under accelerated deadlines and working independently to complete objectives
8. Experience working in a team-oriented, collaborative environment with good interpersonal skill
9. Ability to translate business requirements into technical specifications and design.
10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision
11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
12. Ability to manage multiple simultaneous tasks within an open and interactive environment
Job Title: Technical Customer Success Manager
Location: Hybrid
Experience: 2-3 Years
Education: B.Tech (or equivalent technical degree)
About the Role:
We are looking for a Technical Customer Success Manager who can combine strong technical expertise with excellent relationship-building skills. The ideal candidate will ensure our customers achieve maximum value from our solutions, reduce churn, and identify opportunities for expansion. You'll work closely with both customers and internal teams to deliver seamless onboarding, provide technical guidance, and drive long-term customer success.
Key Responsibilities:
• Serve as the primary technical point of contact for assigned customers.
• Drive smooth onboarding and product implementation for new clients.
• Understand customer requirements and map them effectively to product features.
• Provide technical support and troubleshooting while ensuring quick resolution of issues.
• Build and maintain strong, trust-based relationships with customer stakeholders.
• Conduct regular health checks and business reviews to ensure customer satisfaction.
• Work closely with Product and Engineering teams to convey customer feedback.
• Proactively identify upsell/cross-sell opportunities and collaborate with sales teams.
• Monitor customer adoption, usage, and engagement metrics to ensure long-term retention.
• Create and share documentation, FAQs, and best practices to enable customers.
Required Qualifications & Skills:
• B.Tech (Engineering) graduate with 2-3 years of experience in Customer Success / Technical Support / Pre-Sales / Implementation.
• Strong technical acumen with the ability to understand software products, APIs, integrations, and workflows.
• Excellent problem-solving and troubleshooting skills.
• Outstanding communication and relationship-building abilities.
• Ability to manage multiple customer accounts simultaneously with attention to detail.
• Familiarity with Customer Success tools (e.g., HubSpot, Gainsight, Salesforce, or similar) is a plus.
• Proactive mindset with a focus on delivering customer outcomes and reducing churn.
What We Offer:
• Opportunity to work in a fast-growing, customer-centric company.
• Exposure to both technical and customer-facing responsibilities.
• Collaborative work environment with growth opportunities.
• Competitive salary and performance-based incentives.

Job description:-
- Strong experience of Angular along with other technologies like HTML5, CSS, jQuery, AJAX with good knowledge of ECMA Scripts.
- Strong knowledge of JS Fundamentals.
- Design & development of Angular applications as per desired specifications, along with experience in frameworks/libraries like jQuery, Bootstrap, Typescript etc.
- Architecture design, development, testing and maintenance of Web Apps, Implementation based on Angular Application MVC Patterns.
- Own end to end product modules/features (from the requirement to going live)- Design & code review, troubleshoot & help team members on issues.
- Gather requirements by interacting directly with the end-users.
- Research on open source framework/technology required for developing the feature/application.

Job Description:
- Deep understanding of JS basics and advanced features (ES6) (5+ years)
- Deep understanding of basic and advanced HTML5 / CSS3 features (5+ years)
- Hands on experience developing scalable applications using React JS (preferably using functional components) (2+ years)
- Proficiency in using hooks based approach in react development
- Hands on experience developing UI components using Material UI for React JS (2+ years)
- Experience with any of the state management libraries for React JS – Redux, Context API, Mobx etc
- Experience with unit testing using Jest, Enzyme, React Testing Library etc
- Experience with responsive design, progressive web apps and accessibility.
- Knowledge about platform tools such as NPM, Git command line tool and AWS.


- You will play a key strategic and consultative role in developing, delivering and maintaining digital ad tech products
- Work as part of the engineering and product teams to develop complex platforms and systems that are scalable to millions of users - Result-oriented full-stack development for world-class products with high degree of performance and quality
- Developers in our teams are also adept at formulating product strategies, research best practices, bring in expertise and mentor younger talent and drive the organization’s goals higher with a self-starter attitude
- Strong sense of commitment, problem-solving, professional ethics and willingness to learn new things are a standard requirement for all our openings


Responsibility
· Designing and building the website front-end.
· Creating the website architecture.
· Designing and managing the website back-end including database and server integration.
· Generating WordPress themes and plugins.
· Conducting website performance tests.
· Troubleshooting content issues.
· Conducting WordPress training with the client.
· Monitoring the performance of the live website.
Eligibility
· Bachelor’s degree in computer science or a similar field.
· Proven work experience as a WordPress developer.
· Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
· Knowledge of code versioning tools including Git, Mercurial, and SVN.
· Experience working with debugging tools such as Chrome Inspector and Firebug.
· Good understanding of website architecture and aesthetics.
· Ability to manage projects.
· Good communication skills.


We are looking for a full stack developer to produce scalable software solutions.
As a full stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.
If you’re also familiar with Agile methodologies, we’d like to meet you.
Responsibilities:
- Developing front end website architecture.
- Designing user interactions on web pages.
- Developing back end website applications.
- Creating servers and databases for functionality.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Working alongside graphic designers for web design features.
- Seeing through a project from conception to finished product.
- Designing and developing APIs.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.
Requirements:
- Degree in Computer Science.
- Strong organizational and project management skills.
- Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
- Familiarity with JavaScript frameworks such as Angular JS, React and Amber.
- Proficiency with server side languages such as Python, Ruby, Java, PHP and .Net.
- Familiarity with database technology such as MySQL, Oracle and MongoDB.
- Excellent verbal communication skills.
- Good problem solving skills.
- Attention to detail.
Reporting directly to the Founder
The job requires a great deal of responsibility early on, but we're working on something exciting and there's lots of opportunity of growth and learning.
The job is full-time, remotely based, and with flexible hours.




