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• Collaborate with design engineers to develop mechanical and electro-mechanical systems for advanced water treatment equipment.
• Support manufacturing by working directly on the shop floor during fabrication, assembly, and testing.
• Assist with on-site installation, commissioning, and troubleshooting of equipment at client locations, ensuring smooth project delivery.
• Interpret and work with engineering drawings, schematics, and technical documentation to ensure accuracy and quality.
• Work cross-functionally with design, manufacturing, and field teams to ensure feasibility, manufacturability, and operational excellence.
• Drive continuous improvement by contributing ideas for product and process enhancements.

Printrove is India’s leading Print-on-Demand dropshipping platform, powering 12,000+ merchants with seamless integrations, fast fulfillment, and a vast product range. We exist to empower “Merchpreneurs” — artists, creators, entrepreneurs, and startups — to bring their brand ideas to life without worrying about operations. 

We are now looking for a Customer Success Executive who can own the merchant journey, solve problems with empathy, and ensure that every merchant scales confidently with Printrove.

Role Overview:

The Customer Success Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.

This role is critical as you’ll act as the bridge between our merchants and internal teams (operations, sales, product).

Key Responsibilities:

Customer Support (Reactive):

• Respond to merchant tickets and inquiries on Zoho Desk with empathy and accuracy.
• Troubleshoot operational issues such as orders, printing, shipping, or integrations.
• Escalate recurring or critical issues to the operations/product teams and ensure closure.

Customer Success (Proactive):

• Onboard new merchants smoothly — guide them through integrations, catalog access, and first sample orders.
• Nudge merchants towards success milestones (placing their first order, upgrading to Business Plan, scaling monthly orders).
• Track merchant health metrics (order frequency, repeat rates, quality issues) and follow up proactively.
• Collaborate with the Sales/KAM team to upsell or cross-sell relevant products and services.

Collaboration & Ownership:

• Document recurring issues, feedback, and feature requests into Zoho CRM/ClickUp.
• Partner with Operations to resolve root causes of quality or shipping complaints.
• Support Marketing in community campaigns, webinars, and engagement initiatives for merchants.
• Continuously improve knowledge base, playbooks, and SOPs to make merchant support more efficient.

What Success Looks Like

• Merchant queries are resolved quickly with minimal escalations.
• New merchants complete onboarding smoothly and place their first orders.
• Merchant retention improves — fewer churns, more merchants cross higher order volumes.
• Proactive merchant engagement (check-ins, nudges) leads to measurable increases in Business Plan upgrades or repeat orders.

What We’re Looking For

• 1–3 years of experience in Customer Support / Customer Success roles, ideally in SaaS, eCommerce, or D2C.
• Strong communication skills in English (Hindi/Tamil a plus).
• Empathy-driven — ability to listen, understand, and solve problems like a partner.
• Comfortable with tools like Zoho Desk, Zoho CRM, ClickUp, and Shopify/WooCommerce.
• Proactive, process-oriented, and thrives in a fast-paced startup environment.

Why Join Printrove?

• Be part of a movement of Merchpreneurs shaping India’s eCommerce ecosystem.
• Own impactful work — you’re not just answering queries, you’re driving merchant growth.
• Work with a team that values innovation, integrity, ownership, curiosity, empathy, and empowerment.
• Opportunity to grow into Key Account Management or Customer Success Manager roles as we scale.

About SchbangQ:

At SchbangQ, we believe in transforming businesses through technology and creativity. We bring the best minds together to create amazing digital experiences that drive success. Join us and be part of a dynamic, forward-thinking team.

Role Overview:

We are seeking an experienced Frontend Developer to join our growing team. As a front-end developer, you will work with a talented team to build cutting-edge, interactive web applications. This is an exciting opportunity for someone passionate about front-end technologies, especially React.js.

Key Responsibilities:

• Develop and maintain high-quality, responsive web applications using React.js.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Optimize applications for maximum performance across a variety of devices and browsers.
• Write clean, maintainable, and efficient code, ensuring best practices are followed.
• Troubleshoot and debug issues, ensuring smooth functionality.
• Stay up to date with the latest trends and advancements in front-end technologies.

Required Skills:

• 3+ years of professional experience working with React.js and modern JavaScript frameworks.
• Strong understanding of HTML5, CSS3, and JavaScript.
• Experience with state management tools (e.g., Redux, Context API).
• Familiarity with RESTful APIs and integration.
• Strong problem-solving skills and attention to detail.
• Good communication skills and a collaborative mindset.

Good to Have:

• Backend experience (Node.js, Express, or any other server-side technology).
• Familiarity with Flutter and mobile app development.
• Knowledge of version control systems, such as Git.

Benefits:

• Hybrid working model (work from the office and remotely).
• Competitive salary based on experience.
• Access to professional development opportunities.
• Work in a dynamic, fast-paced environment with a focus on creativity and innovation

Company Overview Track Opinion® is a global market research and outsourcing firm headquartered in India. Established in 2009, we specialize in end-to-end custom research services for our clients. Our clientele includes consulting firms, market research companies, global corporations, and SMBs. Whether your goal is global or limited to a niche audience or topic, our experts and experienced researchers strive to innovate and execute projects of all scales. From B2B, B2C Healthcare & CATI, we cover nearly all industries. Over the last 14 years, we’ve excelled in genuine data collection and established an exhaustive database of executives and leaders across the globe to serve you better. Our Vision To become a global leader in innovative market research, offering the most effective strategic insights that are technology-driven, feasible, and reliable. Our Mission To deliver timely services while ensuring quality through the usage of cutting-edge technology, allowing clients to make pertinent and informed decisions. Job Role: IT Systems Administrator Position Summary: We seek an experienced IT Systems Administrator to join our dynamic team. This role involves managing and maintaining our company's computer systems and networks to ensure seamless IT operations. The ideal candidate will be responsible for the upkeep, configuration, and reliable operation of our computer systems, particularly multi-user computers, such as servers. Job Location: Noida Experience: • Bachelor's degree • Relevant certifications (e.g., Microsoft Certified Systems Administrator (MCSA), Cisco Certified Network Associate (CCNA)) are an asset. • A minimum of 1 years of hands-on experience in an IT systems administration role Job Responsibilities: • Prepare and configure PC setups for new employees, ensuring that all hardware is functioning correctly and is ready for use. • Maintain and manage laptops, including regular updates and repairs, to ensure optimal performance and longevity of devices. • Keep meticulous records of laptop issuance and returns, managing the inventory effectively. • Install and configure software applications, and provide routine automated updates. • Conduct troubleshooting for laptops, networked printers, and software issues, including resolving Microsoft licensing, Outlook email errors, and OneDrive issues. • Manage VPN connections, including keeping records and resolving connectivity or intranet-related issues. • Demonstrate a strong understanding of Active Directory architecture, including design and deployment. • Perform regular backups and recovery of the Active Directory system state. • Handle Active Directory replication and troubleshoot any issues that arise. • Oversee DNS backup and recovery processes. • Manage the company firewall to safeguard network security. • Administer Azure Virtual Machines, ensuring they are configured correctly and operating efficiently. • Manage Group Policy settings to enforce security standards and operational policies. • Conduct monthly vulnerability scans and generate reports to assess system security. • Respond to and resolve monitoring alerts for servers, network equipment, backup systems, and anti-virus software. • Perform routine server maintenance to guarantee system availability and reliability. • Manage Exchange user mailboxes, including setup, maintenance, and troubleshooting. Soft Skills: • Curiosity: A passion for exploring new technologies, learning new skills, and staying updated with industry trends. • Creativity: The ability to think outside the box and develop innovative solutions to complex problems. • Problem-solving: A systematic and analytical approach to problem-solving, with the ability to identify and address issues efficiently. We Offer: • A challenging and rewarding role in a growing company. • Opportunities for professional development and advancement. • Competitive salary and benefits package.

Roles and Responsibilities

• Talented software developers to deliver high-quality web-based business applications
• Get a solid understanding of both the functional and technical specifications of the module \ task of the current assignment and have full consent before starting the development.
• Follow proper coding standards, application architecture guidelines and procedural guidelines as explained by the respective team lead.
• Maintain the time sheet on a daily basis clearly filling the actual effort against the estimated effort. And any unplanned activities, scope creeps, unaccomplished tasks or additional guidance requirements should be immediate brought to the notice of Team Lead/Project manager/ VP.
• Will be responsible for doing a thorough unit testing before and after their respective code components is being integrated into peer codes or main application.
• Post integration release they would be responsible for resolving the TFS issues being assigned to them.
• Demonstrated ability to adapt and learn new technologies.
• Provide recommendations for continuous improvement.

Desired Candidate Profile

• Minimum 2 Years of experience in .Net technologies
• Build new Web-based systems with C# .NET, ASP.NET
• Experience in Angular 2+, JQuery, Entity Framework are preferred
• Good experience in OOPS concepts, MVC Frame work, Web API, WCF / Remoting
• Strong experience in designing and working with scalable architectures
• The ability to quickly learn new concepts and software is necessary
• Having Experience in build, publish and deploying applications using various tools
• Should have experience of all aspects of Software Development Life Cycle or Agile
• Excellent problem solver, able to assimilate formation quickly
• Excellent communication skills, oral and written
• Technical expertise: Demonstrates knowledge and experience in .net development
• Strong team player; work effectively in groups; and help others to get the job done
• Decision making: ability to analyze, integrate, evaluate and make decisions
• Motivation: Establish and communicate vision. Demonstrate enthusiasm and excitement toward achieving project goals
• High quality standards: accuracy, proficient and thoroughness in unit testing
• Time Management: Completes work in a timely manner to meet production deadlines
• Organizational skills: Ability to establish priorities for projects to meet goals

Education among below

• Diploma
• BCA
• MCA
• B Eng
• M Eng
• B Tech
• M Tech
• E CE/IT

• MS or BS in Computer Science or equivalent
• 9+ years (or more) experience shipping quality code
• 4+ years’ experience with leading frontend frameworks like Angular 1 to 8 or ReactJS, etc.
• Experience on Ionic Framework, Cardova
• Experience contributing front-end code to a publicly available, consumer-focused web application.
• Solid experience and understanding of HTML5, CSS3, and Javascript (vanilla JS and popular libraries like Underscore.js and jQuery)
• Experience with REST-based API