Sales Manager

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are: 

You are looking for a role where you can develop and mentor a team of Trial Experience Specialists. Your role involves embodying our culture and values, working closely with managers to support and coach team members, and identifying and implementing strategic improvements. Your management style thrives in a high-performance, high-accountability environment, and you possess strong communication skills and a deep understanding of customer and team engagement, time management, organization, and administrative abilities.

Success in this role requires confidence, energy, positivity, and the ability to motivate others. You are adept at collaboration, time-management, and prioritization. At HighLevel, we expect all our team members to engage on camera for all customer and team interactions.

What You’ll Be Doing:

• Leading, coaching, and empowering Trial Experience Specialists, fostering a positive team culture
• Serving as the primary point of contact for management level inquiries and customer support escalations
• Coordinating with Leads and/or Managers for new hire training, including onboarding efforts and ongoing support
• Assisting in people operations objectives for customer service, including recruiting, training, and coaching
• Monitoring team and department health, and contributing to strategic team development
• Enhancing service quality through process redesign and the establishment of performance metrics
• Ensuring timely resolution of advanced customer requests, with thorough documentation and follow-up
• Acting as a professional, passionate, and influential leader, promoting teamwork and collaboration
• Performing other duties as business needs evolve

What You’ll Bring: 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience/Education/Certifications Required:

• Bachelor’s Degree or Equivalent SaaS Experience is strongly preferred
• Prior experience in SaaS sales, with a proven ability to manage the full sales cycle. Strong communication and negotiation skills are essential
• Prior experience leading fast-paced, results driven, customer-facing teams for a SaaS or Product-Led Growth startup company preferred
• You are a true people coach at heart, you love mentoring, leading and contributing to the professional development of those around you
• A strong technical aptitude to help our users succeed with the HighLevel software
• Strong collaboration, time-management and prioritization skills are critical to the success of this role
• The ability to build and maintain strong relationships internally with teams and customers.
• Demonstrated approach to problem solving and conflict management a plus
• Must be a go-getter, not afraid to ask questions, and take accountability for your results and your team’s results
• Demonstrated experience to learn quickly and apply new technologies to solve problems and bring these lessons to a team of direct reports
• Demonstrated ability to communicate well with colleagues, subordinates, and customers, both written and oral
• Experience working with and or ability to learn the use of various CRM Systems a plus
• Working knowledge of topics such as Social Media Management, Social Media Advertising, Website/Funnel Building, and SEO
• Working Knowledge of the following applications: Google Suite, Zoom, Facebook, Instagram, Slack, Linkedin and other social media

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Analytics Job Description

We are hiring an Analytics Engineer to help drive our Business Intelligence efforts. You will

partner closely with leaders across the organization, working together to understand the how

and why of people, team and company challenges, workflows and culture. The team is

responsible for delivering data and insights that drive decision-making, execution, and

investments for our product initiatives.

You will work cross-functionally with product, marketing, sales, engineering, finance, and our

customer-facing teams enabling them with data and narratives about the customer journey.

You’ll also work closely with other data teams, such as data engineering and product analytics,

to ensure we are creating a strong data culture at Blend that enables our cross-functional partners

to be more data-informed.

Role : DataEngineer 

Please find below the JD for the DataEngineer Role..

  Location: Guindy,Chennai

How you’ll contribute:

• Develop objectives and metrics, ensure priorities are data-driven, and balance short-

term and long-term goals

• Develop deep analytical insights to inform and influence product roadmaps and

business decisions and help improve the consumer experience

• Work closely with GTM and supporting operations teams to author and develop core

data sets that empower analyses

• Deeply understand the business and proactively spot risks and opportunities

• Develop dashboards and define metrics that drive key business decisions

• Build and maintain scalable ETL pipelines via solutions such as Fivetran, Hightouch,

and Workato

• Design our Analytics and Business Intelligence architecture, assessing and

implementing new technologies that fitting

• Work with our engineering teams to continually make our data pipelines and tooling

more resilient

Who you are:

• Bachelor’s degree or equivalent required from an accredited institution with a

quantitative focus such as Economics, Operations Research, Statistics, Computer Science OR 1-3 Years of Experience as a Data Analyst, Data Engineer, Data Scientist

• Must have strong SQL and data modeling skills, with experience applying skills to

thoughtfully create data models in a warehouse environment.

• A proven track record of using analysis to drive key decisions and influence change

• Strong storyteller and ability to communicate effectively with managers and

executives

• Demonstrated ability to define metrics for product areas, understand the right

questions to ask and push back on stakeholders in the face of ambiguous, complex

problems, and work with diverse teams with different goals

• A passion for documentation.

• A solution-oriented growth mindset. You’ll need to be a self-starter and thrive in a

dynamic environment.

• A bias towards communication and collaboration with business and technical

stakeholders.

• Quantitative rigor and systems thinking.

• Prior startup experience is preferred, but not required.

• Interest or experience in machine learning techniques (such as clustering, decision

tree, and segmentation)

• Familiarity with a scientific computing language, such as Python, for data wrangling

and statistical analysis

• Experience with a SQL focused data transformation framework such as dbt

• Experience with a Business Intelligence Tool such as Mode/Tableau

Mandatory Skillset:

-Very Strong in SQL

-Spark OR pyspark OR Python

-Shell Scripting

Around 4 years of experience in creating and implementing Web-based applications using

C#, ASP.net, Web API, MVC, Micro Services, JavaScript and SQL Server.

Familiarity or exposure to CI / CD, Dev Ops such as Dockers, containers, Azure, Pipeline is

highly recommended

Ability to work in an Agile, fast-paced environment, and learn rapidly.

Bachelor degree in computer science, computer engineering or similar.

Familiar with object-oriented development, design patterns and specifically in .NET

Framework (C#) with a strong background in web-based development and service-oriented

Architecture.

Expert in HTML, CSS, JavaScript, JQuery, JSON.

Writing clean, readable, and easily maintainable code.

Must have knowledge of project/task management tools like Jira,

Familiarity with Version Control like Bitbucket, Git etc.

Understanding of UI, cross-browser compatibility and web standards.

Build features and applications with responsive design

Good English communication skills, written and spoken.

Able to work with minimum supervision as well as perform under pressure and meet

Deadlines.

• Min 2 end to end implementations in SAP Enterprise Portal.
• Working knowledge on SAP portal system administration, content admin and user management, creation of Roles, iViews etc.
• Familiarity in NWDS/NWDI (Different perspectives and their use) and NWDI Track creation.
• SAP Enterprise Portal (PCD, KM, UWL and System Objects).
• Experience in WebDynpro ABAP and JAVA application.

You would be leading a very pivotal role within the tech team at MedPiper where you would be responsible for all the ongoing and new product-related initiatives. You would be the founding team and an individual contributor to the app development POD.

What we look for: 

You are passionate, a strong technical contributor, and an emerging leader. You have a proven track record of creating reliable, scalable, and high-performance products, building large-scale distributed systems.

Experience :

• 2 years of minimum experience on JS/ES6 (Object Oriented)
• 2 years of minimum experience on ReactJs, HTML, CSS
• 1 year of minimum experience on SQL database

Excellent to have :

• Experience on PWA, ServiceWorkers, SSE, WebSockets
• State Management like Redux
• Any exposure on ReactNative/Flutter
• Exposure on DS/Algo fundamentals
• HTML5 latest APIs
• Knowledge of JSON/XML

Good to have:

• Knowledge of SASS, JSS, Radium
• Knowledge of Webpack, Build System
• Knowledge of JavaScript frameworks (e.g. Angular, React, Node.js, Vue)
• Knowledge of Web Fundamentals, Browser Working, REST API
• Knowledge of testing frameworks like Mocha/Jest
• Exposure on Server Side Scripting/ NextJs
• Exposure on NodeJs with Express
• Exposure on UX best practices, Web Accessibility
• Knowledge of back-end languages preferably Python / PHP and 
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Experience in BootStrap / Material Design

Qualifications

• 2+ Years of experience with Bachelor’s/Master's degree in Computer Science, Math, or related technical domainflutt

We are looking for a graphic designer who can manage the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts and photos. You’ll be the one to shape the visual aspects of websites, social media campaigns, magazines, product packaging, exhibitions and more. Your graphics should capture the attention of those who see them and communicate the right message.

For this, you need to have a creative flair and a strong ability to translate requirements into design. If you can communicate well and work methodically as part of a team, we’d like to meet you.

Responsibilities

Study design briefs and determine requirements
Schedule projects and define budget constraints
Conceptualize visuals based on requirements
Prepare rough drafts and present ideas
Develop illustrations, logos and other designs using software or by hand
Use the appropriate colours and layouts for each graphic
Work with copywriters and creative director to produce a final design
Test graphics across various media
Amend designs after feedback
Ensure final graphics and layouts are visually appealing and on-brand