Senior Business Analyst – (P&C Insurance)
Location: Noida/Gurugram
Job Summary
We are looking for a curious, detail-oriented, and analytical Senior Business Analyst to
join our Strategic Offerings team. This role is perfect for someone who thrives on
understanding business challenges, researching cutting-edge solutions, and conducting
in-depth analysis to drive digital transformation in P&C insurance.
You will be at the forefront of evaluating and comparing market-leading digital
solutions, ensuring that our business teams have the right tools and strategies for
efficiency and growth. If you’re passionate about problem-solving, technology, and
making data-driven decisions, this role is an opportunity to shape the future of
insurance while accelerating your own career.
Key Objectives
1. Understand and Document Business Needs: Work closely with stakeholders to
gather and translate business requirements into actionable insights.
2. Conduct Market Research: Identify and evaluate external digital solutions that
align with business needs.
3. Analyze and Compare Solutions: Conduct in-depth feature analysis,
benchmarking market offerings to determine the best fit.
4. Validate and verify requirements by reviewing them with stakeholders and
obtaining their approval. Ensure that the documented requirements align with
the business goals and objectives.
Key Responsibilities
• Business Requirement Analysis
o Engage with stakeholders to understand business processes, challenges,
and future goals.
o Use various techniques such as interviews, surveys, and observations to
elicit detailed business requirements. Ensure that the requirements
capture both the functional and non-functional aspects.
o Document detailed business and functional requirements to support
digital transformation initiatives.
• Market Research & Solution Evaluation
o Research emerging technologies in the insurance space, identifying
potential solution providers.
o Evaluate the applicability of technologies such as artificial intelligence,
blockchain etc in improving insurance processes and customer
experiences.
o Conduct competitive analysis of external solutions, comparing features,
functionalities, and scalability.
o Perform SWOT analysis to understand the strengths, weaknesses,
opportunities, and threats posed by competitor solutions.
o Collaborate with vendors to gain a deep understanding of their offerings
and limitations.
o Lead pilot projects to test and evaluate new solutions.
• In-Depth Analysis & Strategic Insights
o Assess solutions for compatibility with internal systems, security, and
compliance standards.
o Provide data-driven recommendations to business teams on solution
selection.
o Work closely with the Senior Business Consultant to align findings with
broader strategic initiatives.
o Collaborate with cross-functional teams to ensure successful integration
of new solutions.
o Track key performance indicators (KPIs) to measure the success of new
technologies and their impact on business objectives.
Skills & Qualifications
• 7+ years of experience in the P&C insurance industry, with strong knowledge of
insurance business processes.
• Experience in large-scale business deployments, including business process
transformation.
• Strong analytical and problem-solving skills, with the ability to translate business
challenges into solution-driven strategies.
• Hands-on experience with business requirement gathering, process
documentation, and workflow analysis.
• Ability to conduct market research, competitive analysis, and feature
benchmarking.
• Strong stakeholder management skills, ensuring clear communication between
business, technology, and vendors.
• Proficiency in data visualization, business process modelling tools, and reporting
frameworks.
Preferred Skills
• Understanding of AI/ML applications, automation, and analytics in insurance.
• Familiarity with Agile methodologies, Azure Dev Ops, Jira, and Confluence.
• Certifications in CBAP (Certified Business Analysis Professional), CSPO, Lean Six
Sigma, or Agile frameworks.
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