US Customer Care Associate

• Planning concepts by studying relevant information and materials.
• Illustrating concepts by designing examples of art arrangement, size, type size, and style and submitting them for approval.
• Preparing finished art by operating necessary equipment and software.
• Contributing to team efforts by accomplishing tasks as needed.
• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Photoshop.

Reviewing final layouts and suggesting improvements when necessary

Role Overview

We are looking for an Engineering Manager who thrives in a fast-paced startup environment, is hands-on with development, and can lead our engineering team to build and scale robust, high-performing systems. You will drive architectural decisions, mentor a team of talented engineers, and collaborate closely with product, design, and business teams to execute our ambitious roadmap. You will be at the forefront of scaling our infrastructure to support billions of messages, ensuring real-time engagement for businesses at scale.

Key Responsibilities

• Technical Leadership: Own the engineering roadmap, ensuring scalability, reliability, and performance of our systems.
• Hands-on Development: Dive into the code when necessary, set high coding standards, and lead by example.
• Team Management: Lead, mentor, and scale a high-performing engineering team, fostering a strong culture of ownership and innovation.
• System Scalability: Architect and optimize scalable and resilient backend & frontend systems handling millions of messages per day.
• High Availability & Performance: Design systems that can handle billions of API calls and ensure minimal downtime.
• Agile Execution: Drive sprint planning, prioritization, and timely delivery of features in an agile development environment.
• Collaboration: Work closely with product, design, and business teams to align engineering efforts with company goals.
• DevOps & Security: Ensure best practices for CI/CD, cloud infrastructure (AWS/GCP), and security compliance.
• Tech Stack Evolution: Stay ahead of emerging technologies and drive innovation in AiSensy’s architecture.

What You Bring

• 8+ years of experience in software development, with at least 2 years in a leadership/managerial role.
• Expertise in modern tech stacks – Proficiency in MERN (MongoDB, Express, React, Node.js) stack or similar.
• Strong knowledge of cloud platforms (AWS) and microservices architecture.
• Proven experience in scaling high-traffic, distributed systems handling billions of messages per month.
• Hands-on experience with Docker, Kubernetes, and CI/CD pipelines.
• Strong problem-solving skills and an ability to hustle in a fast-paced startup environment.
• Excellent communication skills and a data-driven decision-making approach.
• Passion for building great products, coaching engineers, and driving tech excellence.

What We Offer

• Competitive Compensation & Benefits aligned with your experience and the impact you bring.
• Opportunity for Growth in a rapidly expanding B2B SaaS company.
• Cutting-Edge Technology & Projects in the WhatsApp Business API and Click to WhatsApp Ads space.
• Collaborative Work Environment that fosters innovation, learning, and career development.
• Flexible & Inclusive Culture, where every team member has a voice and the chance to make a significant impact.

Job Role:

As a senior R&D Java Engineer, you will work in a highly collaborative, dynamic environment. Your work will impact a lot to make world bit safer place. You’ll design creative solutions to problems faced by companies due to cyber attacks. You will work closely with other partners such as product and pre-sales managers, UI developers, and other software engineers to develop new product offerings and improve the efficiency of the solution.

Responsibilities:

• Develop, modify, and implement, the software components of Nimesa Product.
• Assist QA Engineers with the creation and review of the test cases
• Write junits and test automation if anything required to have the coverage
• Assist other Engineers with the creation of detailed software design specifications.
• Keep an eye out for technology trends, and open-source projects that can be used.

Requirements:

• Bachelor's or Master's degree in computer science or relevant fields.
• At least 3+ years experience in end-end software development for large design and coordinating project teams in the SaaS industry.
• Software development experience with Java and Spring / Springboot, RabbitMQ, MYSQL etc
• Must have worked on fairly complex products from scratch
• Strong knowledge of data structure, multithreading and other comp science concepts (SQL or NoSQL)
• Excellent social and communication skills
• Demonstrated expertise in building Web Applications, Enterprise Applications, Web Services, and Management at scale is a requirement.
• Experience with Design patterns
• Knowledge of cloud-based architectures, deployment and operational aspects of Amazon Web Services cloud

Desired Candidate Profile

We are looking for a Senior Python Developer to build functional and efficient server-side applications.

Senior Python Developer responsibilities include participating in all phases of the software development lifecycle. If you’re a seasoned developer with a love for back-end technologies, we’d like to meet you.

Your ultimate goal is to create high-quality products that meet customer needs.

Responsibilities

• Writing clean, high-quality, high-performance, maintainable code
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements
• Coordinate cross-functionally to insure the project meets business objectives and compliance standards
• Support test and deployment of new products and features
• Participate in code reviews
• Manage testing and bug fixes
• Prepare technical documentation
• Collaborate with UX/UI designers to implement design into the code
• Implement software enhancements and suggest improvements

Qualifications

• Bachelor's degree in Computer Science (or related field)
• 3+ years of work experience as a Python Developer
• Experience with Python frameworks (e.g. Django, Flask, Bottle)
• Expertise in Object-Oriented Design, Database Design, and XML Schema
• Experience with Agile or Scrum software development methodologies
• Ability to multi-task, organize, and prioritize work
• Familiarity with Amazon Web Services (AWS) and REST API
• Understanding of databases and SQL
• Knowledge of machine learning is a plus
• Attention to detail
• Leadership skills