UI/UX Designer

In this role, you will be responsible for supporting people and processes to ensure projects are delivered as per scope, budget and timelines.

This role includes developing detailed project plan and comprehensive project documentation, managing the project team, project resources and their availability, measuring the performance, tracking progress and communicating project status to client and internal stakeholders.

You will be a reliable and crucial team member who can anticipate client needs.

As a Project Manager, you will be the point of contact for all the stakeholders from initiation to closure and will be responsible to lead the team that is responsible for achieving the project objectives. You will work towards balancing the competing constraints on the project with the team and resources available.You will report the project status to client and internal stakeholders and escalate issues as needed. You will perform risk management to identify and mitigate risks and maintain a strong advocacy within your spheres of influence.

QUALIFICATIONS:

• Project Manager with 7+ years experience: Including minimum 2 years of IT (Mobile/Web) project management experience.
• Experience in Agile methodology.
• Must have handled SDLC projects as Project Manager

What will you need to be successful in this role?

• Handle a portfolio of projects and clients in parallel and across geographies.
• Develop an execution plan for projects and people in the team.
• Maintain strong relationships with product delivery, the sales team, client and account managers
• Expertise in project estimation, planning, tracking, scope control, risk and issues management as well as status reporting

Good to have:

• Technical experience in Azure, AWS, Android, iOS, .Net
• PMP/Prince 2 certification
• Jira project management tool and strong working knowledge of Microsoft Office

COMPETENCIES:

• Strong commitment to professional client service excellence
• Excellent communication (written, verbal and presentation), persuasive and negotiating skills
• Encourage, motivate, and mentor team members
• Proactive can do and can think the approach to the job

Job Location: Ahmedabad - WFO 

Job Description: 

Roles / Responsibilities:

• Create high-quality, Research based & engaging content, including Landing Pages, blogs, portfolio, case studies, guest blogging and more.
• Collaborate with the team to develop and execute the content.
• Updating website content as needed
• Create new content to assist marketing campaigns
• Work closely with marketing team members
• Optimize content using SEO best practices
• Conducting simple keyword research and use SEO guidelines to increase web traffic
• Present drafts and final deliverables to the internal team, and founders as needed, and participate in brainstorming sessions from time-to-time
• Revise copy based on feedback/direction
• Be willing to suggest creative ways to showcase our products to a distinct set of users and customers worldwide
• Ensure brand image and message is being maintained across all company communication

Requirements: 

• Exceptional proficiency in written and verbal English communication is essential.
• Proven Strong Written Communication Skills
• Minimum 3+ years Experience in Technical writing (with work samples)
• Knowledge of IT industry and jargons is desirable
• Familiarity with content management systems

Job Title: Tutor or Assistant Professor – Physician Assistant

Department: Physician Assistant

Institution Type: KGiSL Educational Institution

Job Summary:

The Assistant Professor – Physician Assistant will be responsible for teaching undergraduate students, conducting practical and clinical training sessions, guiding academic projects, and supporting departmental academic and research activities. The candidate should possess strong theoretical knowledge and hands-on clinical expertise in medical and surgical patient care, diagnostic procedures, and clinical management.

Minimum Qualification:

B.Sc. in Physician Assistant (or equivalent qualification in Physician Assistant)

Minimum 2 years of relevant teaching or clinical experience as a Physician Assistant

Valid professional registration/license (if applicable as per regulatory authority)

Key Responsibilities:

Deliver lectures and conduct practical sessions in Physician Assistant subjects as per curriculum requirements.

Train students in:

• History taking and physical examination
• Clinical documentation and patient assessment
• Interpretation of laboratory investigations and diagnostic reports
• Assisting in minor and major procedures
• Emergency care and basic life support

Supervise students during clinical postings and hospital training.

Prepare lesson plans, teaching materials, and evaluation methods.

Assess student performance through internal assessments, practical examinations, OSCEs, and viva voce.

Maintain academic records, attendance registers, and examination documentation.

Participate in curriculum development and departmental planning activities.

Guide students in academic projects, case presentations, research activities, and clinical case studies.

Ensure adherence to clinical protocols, patient safety standards, and ethical medical practices.

Contribute to seminars, workshops, research publications, and institutional development activities.

Required Skills:

Strong knowledge of clinical medicine, surgical assistance, and patient management.

Proficiency in clinical examination and diagnostic interpretation.

Effective teaching and presentation skills.

Good communication and interpersonal abilities.

Ability to mentor students in clinical and academic settings.

Research aptitude and academic writing skills.

Basic computer proficiency (MS Office and academic software).

Preferred Attributes:

Experience in teaching within an educational institution.

Clinical exposure in multi-specialty hospitals.

Participation in professional development programs and conferences.

Involvement in research publications and academic presentations

REVIEW CRITERIA:

MANDATORY:

• Strong Design / Tech / Marketing Project Manager Profiles (Design is preferred)
• Must have 6+ years of experience in project management, handled design / Tech / marketing projects (Design Project is preferred, If Tech Projects, look for some design aspects in the project)
• Must have 3+ YOE in Client Management role dealing with founders, CMOs, VCs and Government
• Must have expertise in taking project briefs, scope/proposal creation and execution
• Must have experience in drafting project scope, budgets and timelines
• Must have experience in Team Management, managing timeline and work allocation
• Design studio, Design agencies, Web Development Agencies, Marketing studio or agencies, Advertising agencies or studios
• Design Project is preferred. If Tech Projects, look for some design aspects in the project.

ROLE & RESPONSIBILITIES:

The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.

JOB DESCRIPTION-

Your job will entail the following broad deliverables:

• Project management
• Business Development
• Support services

You will work under and report directly to the Business Manager at Company Design

Project Management-

• Schedule and manage the project with the client team regularly.
• Gather creative briefs from the client and supervise as well as oversee their execution by the design team.
• Deliver project through strategy and design team assigned to the project.
• Managing project planning to completion and client communication for a wide variety of projects - both simple and complex and large and small - independently or as part of a team.
• Participate and assist the team in creating presentations
• Coordinate between all teams to work seamlessly
• Bring a fresh point of view to our client’s challenges and ensure the brand image is always ahead of the curve in terms of knowledge, expertise and insight
• Participate and contribute towards Strategy and concept directions and creativity to meet the end goal of a successful project delivered in time at high company Design standards.
• Create weekly reports with your Business manager to the CEO of company Design.
• Gather project status, develop mitigation strategy and hold weekly meetings with the team with the Business manager.
• With high client satisfaction and good relationship management, increase scope and billing or acquire additional projects.
• Ensure billing and payment cycles are maintained as per schedule. Work closely with the Accounts Department to deliver the same.

Business Development-

• Marketing: A large part of Business Development at company Design happens through marketing. This function will require you to strategize on how to market company Design to get the maximum impact. Besides overall strategy, the task will involve making a quarter-wise calendar programme, breaking it down into how each vertical at company Design gets promoted to designing the communication and delivering it across various channels.
• Solicitation of new businesses: with the business manager. Being a key driver behind the process of winning new work, creating opportunities and organising and making pitch meetings. This would broadly involve handling new business communication, creating opportunities, designing and creating strategy of approach, planning bespoke proposal and process making, and sales initiatives for different verticals of company design.
• Client acquisition: This will involve interacting with a client prospect, understanding the brief or requirement, business development with strategy pitches, creating a scope of work and timesheet and creating a detailed proposal. Interact with client prospects and bag the project.
• Newsletter: The task will also involve strategizing the newsletter structure, and planning and delivering the same on a monthly basis.
• Company Design website: Coordinate and manage content
• Awards: Shortlist relevant national and international awards company Design should participate in, prepare budgets, design, and deliver the entries.
• Anthony Brand: Promote Anthony as a brand ambassador and principal of company Design. Create a strategy and plan in fructifying the same. This will include, Jury members, Talks, Lectures, workshops, etc.
• For the work above, you will work along with the Business Manager. Also, report to her for planning, progress reporting and delivery. You will also work with the company Design strategy, content and design team to deliver various aspects required. You will assist the Business Manager in creating formal weekly reports to the CEO of company Design.

Support Services-

• Support HR: As part of your involvement with teams and clients, you will be called upon to conduct interviews and coordinate on induction-related support and manage programmes around it.
• Support Administration as and when required in context to projects, facilitating teams, organising transport/tickets, and meeting clients.
• Company Design from time to time organises FORUM and mini-conferences at the studio or online. You will need to organise and manage such events along with the Business Manager with support from the rest of the team.

IDEAL CANDIDATE:

• Strong human relations skills
• Strong business acumen in project planning and management
• Bachelor's Degree or equivalent experience + post-graduation/master's degree is a plus
• Strong verbal, written, and organizational skills
• 6-12 years of Project management experience in similar organizations/similar fields
• Should have managed 4-5 designers directly under them, reporting to them.
• Client-facing experience for design and creative projects is essential, with the ability to take creative briefs from clients and manage delivery with designers.
• Should have worked in design studios or agencies managing design projects.

Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.

Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

• You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
• You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You write well. You know exactly what word or punctuation to use based on the context.
• As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.

• You want to be an enabler for business success with an appetite for steep learning.
• You enjoy mentoring and coaching teams, take pride in teams success.
• You enjoy solving problems and thrive for excellence

• You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
• You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
• Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
• Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
• We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)

Requirements

• Overall 2-8 years of software development experience in building web-based and highly scalable applications 

• Excellent understanding of core computer science concepts like algorithms, data structure, system design, OOP, etc. 

• Deep knowledge and development expertise in Core Java and SpringBoot or other equivalent frameworks 

• Strong experience in HTML5 and CSS3 and should have basic experience in JS technologies

• Good knowledge of database concepts, having SQL writing experience, and familiarity with at least one of the relational databases

• Worked in a CI/CD environment with Jenkins

• Experience working in an agile team with software engineering practices like automated testing, test-driven development, continuous integration, etc is a big plus. 

• Ability to quickly learn and evaluate new technologies and work effectively in a fast-paced, dynamic environment

• Strong oral and written communication.

• Our engineers are involved in all parts of the product lifecycle: brainstorming, design,prototyping, planning, execution, and deploying.
• We brainstorm to understand and explore the difficult problem and come up with the best solution for the hardest problems that impact the world.
• You will develop broad-ranging skills working on a wide variety of initiatives. You will take responsibility for your projects, but you'll also have teammates who look out for you.
• We operate in a “get s**t done” environment where the goal is always to execute and implement. While doing all of this...You will not forget to have fun!

WHAT WE VALUE

• You're cool with working with others. Our jobs aren’t done in a vacuum and everyone contributes to get the job done.
• You’re not afraid to make mistakes because without challenge, you’re not learning.
• Speaking of learning, you have a constant desire to grow and develop.
• You care about great design, not only in the product and visual sense, but also in your code and technical architecture.
• You are passionate about product craftsmanship, and can balance that with deploying something relevant.
• You move fast with a sense of urgency. You want to work on things that make an impact on the world.

DESIRED EXPERIENCE

• Candidate Expectations: Design, code, deploy and maintain scalable software infrastructure to meet Blowhorn's demands.
• 3+ years’ experience in a start-up environment or any reputed product based company
• Build APIs for business clients to integrate blowhorn into their systems.
• Setup processes and methodology for sustainable software development.

DESIRED SKILLS

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Good understanding of JS frameworks (AngularJS, ReactJS, VueJS), Angular 5+ and Bootstrap.
• Proficient understanding of web markup, including HTML5, CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Some exposure to Analytics/Dashboard and related client frameworks (D3.js, Apache superset)
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Has worked extensively on Google maps and features like live tracking, geo fencing
• Good API integration skills (with backend frameworks)
• Mobile frameworks like Flutter is a plus
• Collaborate with other team members and stakeholders
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN)
• Good understanding of SEO principles and ensuring that application will adhere to them.

• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React.
• Proficiency with server side languages such as Python, Java, PHP and .Net.
• Familiarity with database technology such as MySQL, Oracle and MongoDB.
• Excellent verbal communication skills.