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Job Description: Salesforce Financial Services Cloud Consultant

Role: Salesforce Financial Services Cloud Consultant

Job Location: Remote

Start Date: Immediate

Experience: 7+ Years

Time zone: 6 AM- 3 PM

Key Responsibilities:

1. 7+ years of experience in Salesforce Finance Cloud.
2. Proven experience with Salesforce Financial Services Cloud and Wholesale
3. Banking/Retail Banking.
4. In-depth knowledge of key product models in the Financial Services Industry
5. In-depth understanding of key finance and banking principles, including Financial
6. Planning, Forecasting & Analysis, Cost optimization, and Revenue computation
7. Data modelling, Process modelling tools, and best practices
8. Expertise in Salesforce Finance Service Cloud (FSC), Sales and Service Cloud
9. Strong understanding of Salesforce development practices, including Apex, Visualforce,
10. Lightning Web Components, and Salesforce APIs.
11. Experience with integration of Salesforce with other financial systems and third-party

applications.

Excellent Communication Skills.

Job description

We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Roles and Responsibilities

• Interacting with customers over the phone, by email, or by chat to provide information and services
• Answering customer inquiries and complaints
• Handling customer issues and conflicts
• Escalating issues to the appropriate team
• Good understanding of Customer Support Business

Preferred candidate profile

- Graduates only

- Good communication skills

Understand product requirements and translate them into effective test cases.

Perform manual functional, regression, UI, and integration testing.

Conduct thorough API testing using tools like Postman or Swagger.

Perform database validation using SQL queries to verify data integrity.

Create, manage, and execute detailed test plans and test cases.

Log and track defects using tools like JIRA, Bugzilla, or Azure DevOps.

Participate in Agile ceremonies (daily standups, sprint planning, retrospectives).

Collaborate closely with the development and product teams to reproduce issues and validate fixes

Trueline Media is a dedicated corporate Video production and Marketing company. Trueline Media was incepted to fulfill the growing demands of B2B clients. We serve customers from broad industry verticals like Manufacturing, Technology, Agritech, Healthcare, Pharma, Fintech, AI and others in various countries like India, the US, Europe, Japan, Australia and Singapore. Our videos include Corporate films, Explainer videos, Case studies, Success stories, Product demos, Factory walk-throughs, Leadership monologues and many more.  

Trueline Media offers a dynamic and exciting work environment emphasizing collaboration, coordination, and a generous amount of chill. We cater to organizations ranging from startups to large global brands like Hitachi, JSW, Stylam, SKF, Sun Pharma and many others. 

We are looking for a competitive, passionate and trustworthy Sales Executive to lead our expansion efforts in the Tricity and surrounding areas of Punjab.  

To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch sales executive should be able to build a rapport with customers and close sales. 

Roles and Responsibilities: 

• Researching industries (manufacturing, IT, healthcare etc.) for video marketing needs and challenges. 
• Curating a database of potential companies, categorizing them by potential for collaboration.  
• Proactively engaging potential clients, arranging meetings, and assessing their video production needs.  
• Creating tailored proposals, estimates, and sales quotes for clients.  
• Maintaining and enhancing relationships with existing clients, and identifying upsell opportunities. 
• Presenting Trueline Media's video services, showcasing expertise and track record.  
• Delivering persuasive sales pitches, emphasizing video marketing's value.  
• Identifying growth opportunities and strategies for expanding the client base.  
• Managing an organized lead database, keeping it up to date.  
• Leveraging personal and industry contacts to identify potential leads.  
• Coordinating with internal teams to convert leads into clients, and sharing necessary information.  
• Developing a robust follow-up strategy to keep prospects engaged. 

Required skill set, Qualifications and other parameters: 

• Bachelor's or master's degree with a concentration in Marketing, Promotions, Advertising, Sales, Communication, Business Management or a similar field. 
• Proficiency in English. 
• Excellent knowledge of MS Office. 
• Fast learner and quick thinker. 
• Self-motivated and goal-oriented, desire to deliver results. 
• Aptitude in creating and delivering attractive presentations. 
• Ability to adapt and grow in a competitive environment. 
• Excellent written and verbal communication skills. 
• Strong time management and ability to meet deadlines. 

Perks & Benefits: 

• Flexible work schedule.  
• Five Days working. 
• Competitive salary. 
• Professional development opportunities are available. 

Required Experience: 3-4 years.

For more details about us, please visit the following links: 

www.truelinemedia.com

https://vimeo.com/showcase/truelinemedia 

www.youtube.com/truelinemedia 

• Proven track record of successful sales achievements and a deep understanding of sales principles and techniques.
• Exceptional communication skills with fluency in English, both written and spoken.
• Excellent interpersonal skills, allowing you to connect effectively with client.
• Self-motivated, driven, and results-oriented with the ability to thrive in a fast-paced, target-driven environment.
• Strong organizational skills, with a keen eye for detail and the ability to manage multiple tasks simultaneously.
• Technologically proficient, and able to adapt to various sales and customer relationship management software.

Designing and developing high-volume, low-latency applications for
critical systems and delivering high-availability and performance
• Contributing in all phases of the development lifecycle
• Writing well designed, testable, efficient code
• Test cases should be upto the mark
• Performance tuning knowledge is a must. Experience is an added advantage.
• In Backend – fundamentals of all languages is a must• Good hands-on software development experience with proven working experience
in Python development
• Expert in Python, with knowledge of at least one Python web framework (such
as Django, Flask)
• Familiarity with some ORM (Object Relational Mapper) libraries
• Able to integrate multiple data sources and databases into one system
• Understanding of the threading limitations of Python, and multi-process
architecture
• Strong unit test and debugging skills
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and
CSS3
• Understanding of memory model/GC from performance point of view.