
- Work closely with the Delivery Manager and Sales team to understand client and project requirements and define the scope of the project.
- Prepare test strategy to deliver to the agreed scope within agreed timelines and budgets.
- Work with Delivery Manager and Resource Management Group to build the necessary team, either from the available internal pool or support hiring.
- Work with the Delivery Manager to develop the testing strategy.
- Understand the project delivery governance framework and ensure test planning, execution, and closure are done in accordance with the delivery framework.
- Prepare test plans to include timelines for activities and key milestones.
- Lead a team of 4-5 test engineers and work alongside test architects and SMEs.
- Work allocation to team members and monitoring performance and ensure completion of tasks by team members to agreed timelines.
- Coordinate system/application understanding sessions for team members with relevant client team member(s).
- Work with test architects to design, develop and maintain test automation framework, where required.
- Develop test automation suites, along with team members.
- Review output of team members for test coverage (functional) and in case of test automation framework and suites, review for adherence to good and efficient coding practices and coding standards, reusability, avoid redundancy and duplicity.
- Raise PRs and check-in code and in the process resolve any conflicts and sync issues.
- Ensure efficient versioning and maintenance of test automation code.
- Assist in troubleshooting and resolving technical and non-technical challenges and blockers faced by team members.
- Coaching and leading in practices like Pair Programming, Test-Driven Development (TDD), Behaviour-Driven Development (BDD), Continuous Integration (CI), Continuous Delivery (CD).
- Be the go-to person / first point of contact for any project-related queries or concerns, for both client and internal stakeholders.
- Preparation and distribution of periodic project progress mails and reports to the client and internal stakeholders.
- Risk management – early identification of risks and mitigation, and where required invoke relevant and timely escalation and support.
- Preparation and/or review of documentation, required across all phases of the project.
- Mentor and guide team members in helping them grow professionally.
- Provide feedback about team members to the Delivery Manager for periodic performance appraisal.
Qualification and mandatory experience
- Graduate or Post-graduate, an engineering graduate is desirable but not mandatory.
- Minimum 7 years of total experience in manual and automation testing of which at least 3 years as a hands-on Test Lead with proven experience of leading at least a 3-member team.
Mandatory Skills
- Knowledge of software QA methodologies, processes, and tools for manual and automation testing.
- At least 3 years proven experience of leading a minimum 3-member team in manual and automation testing.
- Experience of working in an Agile environment and delivering in sprints.
- At least 3+ years designing, developing, and maintaining Test Automation frameworks and solutions across various technology stacks and applications for web, mobile, API, and data validation.
- Expert level experience in at least one programming language, Java is preferable but not mandatory
- Expert level experience in debugging.
- Expert level experience in developing web UI test automation suite using Selenium or mobile UI test automation suite using Appium.
- Expert level experience in developing API test automation suite using Rest Assured.
- Raise PRs and merge test automation code.
- Knowledge of CI/CD tools and pipelines.
- Experience in at least one build tool like Jenkins, Maven or Gradle and setting up a build pipeline and integrated testing.
- Code management using Github or SVN.
- Test and defect management using JIRA or any other tool.
- Preparation of test documentation across various phases
- Preparation and distribution of periodic progress reports to internal and external stakeholders
- Excellent verbal and written communication are quintessential.
Desirable Skills
- Junit and TestNG for unit testing.
- Espresso for Android app automation.
- XCUI test for iOS app automation.
- Experience in non-functional testing, e.g., load/soak/performance, security, and accessibility, by using standard and new testing techniques.
- Experience in testing applications across eCommerce, banking, and fintech domains.

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