Shubham Vishwakarma
Full Stack Developer - Averlon
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NodeJS (Node.js)
MongoDB
Express- A solid grounding in Computer Science fundamentals (based on a BE/BTech or MS in Information
Technologies/Computer Science)
- Strong proficiency with JavaScript and knowledge of Node.js and frameworks.
- Strong hands on MongoDB and ability to write aggregation queries.
- Basic understanding of front-end technologies, such as HTML5, and CSS3.
- Hands-on on code versioning tools, such as Git, Redis, AWS, Sockets
1. Lead a team of associates who are the first point of contact for members - identify, understand and resolve customer queries via chat support / email or call if necessary.
2. Foster cross-functional relationships with internal stakeholders and devise methods for improvement of overall customer experience
3. Work on process/workflow design to ensure root cause resolution of frequent customer queries. Develop service procedures, policies and standards
4. Record and document all relevant user feedback
5. Manage escalations. Take ownership of customers' issues and follow problems through to resolution.
6. Manage rotational shifts to ensure great 24/7 customer support (8-hour shifts | 6 days working | Weekday off)
7. Own customer satisfaction targets and resolve all user queries within specified timelines
8. Scale our processes, services, and systems playbook
9. Recruit, mentor and develop customer service agents and nurture an
environment where they can excel through encouragement and empowerment
10. Report back to company leadership on key KPIs and benchmarks. Aid in the ongoing development and management of new KPIs
Requirements
1. High empathy & a mindset to not simply ‘manage’ customers but to delight them. We need a customer champion.
2. You know how to make simple moments impactful. “Delight is in the details” is your work mantra.
3. You're a natural teacher and communicator.
4. 3+ years of experience in customer service. Prior experience in managing customer support operations via chat in a fast-paced startup environment
5. Experience navigating and resolving customer escalations that you'd tell your grandkids about
6. Excellent communication skills with expert-level fluency in English.
7. Excellent knowledge of management methods and techniques.
8. A highly driven self-starter, with very strong ownership of their work
9. Awareness of the industry’s latest technology trends and applications
10. Ability to think strategically and to lead. Advanced troubleshooting and
multi-tasking skills
AngularJS (1.x)
Angular (2+)
React.jsNodeJS (Node.js)MongoDBRoles & Responsibilities:
•
Looking for a dynamic and self-driven professional for our role of Full Stack Developer.
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The candidate should have a great attitude coupled with excellent tech skills.
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Who could deliver the projects as per the expectations. You’ll be part of a dynamic development team and would be responsible for the full software development life cycle, from conception to deployment.
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As a Full Stack Developer you should have hands-on experience in NodeJs, MongoDB, Expressjs & Reactjs/Nextjs/Angular.
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Your responsibilities will also include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application.
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You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation.
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You are expected to take an active role on both sides and define how the application looks and how it works.
Technical responsibilities:
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Execute on Software Engineering best practices for developing, unit testing, and deploying code.
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Analyse & create requirements basis the discussions and understanding from various stakeholders.
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Create clear technical specifications.
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Analyze and create efficient deployment architecture.
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Deploying code to production, tracking and debugging technical issues in production environment.
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Define code architecture decisions to support a high-performance and scalable product with a minimal footprint.
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Design and create advanced, elegant and efficient systems.
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Writing and conducting unit test cases, system integration test cases and load test for the application features/APIs developed.
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Work with your team to design and build software applications to function across multiple platforms.
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Maintain and improve the website by developing new user-facing and mobile-based features.
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Build reusable code and libraries for future use.
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Validate the technical feasibility of UI/UX designs.
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Optimize application for maximum speed and scalability.
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Assure that all user input is validated before submitting to the back-end.
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Conduct thorough testing of user interfaces in multiple platforms to ensure all designs render correctly and systems function properly.
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Get feedback from, and build solutions for users and customers.
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Write functional requirement documents and guides.
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Ensure high-quality graphic standards and brand consistency.
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Collaborate with other team members and stakeholders.
Desired Candidate Profile:
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Bachelor’s degree or equivalent in Computer Science or Information Technology.
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5-7 years software development experience.
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In-depth understanding of the entire web development process (design, development, and deployment).
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Good understanding of SEO principles.
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A thorough understanding of computer architecture, operating systems and data structures.
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Strong understanding of front-end coding and development technologies.
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Extensive experience in NodeJS, Typescript, Express and React/ Nextjs/ Angular.
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Proficient understanding of client-side scripting and JavaScript.
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Work in JavaScript, Node.js, or frameworks such as React, Vue, or Angular
Java
Spring BootTitle : Java Fullstack Developer
Job Location: Hyderabad, Chennai, Vizag, Bangalore, Pune (100% Remote)
Responsibilities
- Strong hands-on experience with Java development.
- Designs, codes, tests, debug, and documents software, and enhance existing components to ensure that software meets business needs.
- Deploy and maintain Applications/Systems.
- Work with other software engineers for one or more Agile scrum teams assigned to work on the project.
- Contribute to the design and architecture to enable secure, scalable, and maintainable software and should be able to clearly articulate the implications of design/architectural decisions,
- issues and plans to technology leadership.
- Develop reusable patterns and encourage innovation that will enhance team velocity.
- Collaborate on the design with other team members and product owners, both inside and outside the scrum team.
- Estimate engineering work effort for engineering team and effectively identify and prioritize the high impact tasks.
- Conduct design and code reviews to ensure code developed meets coding best practices guidelines, unit testing, security, and scalability and maintainability guidelines.
- Drive a quality mindset within the team.
Skills & Qualifications Required:
- Bachelor's degree in computer science or information technology
- Minimum 4 Years of experience as Java Development
- Experience with Spring Boot
- Experience with Micro services
- Experience with Angular
- Experience with Rest API
- Must have the ability to learn the concepts of a Software Development Life Cycle.
- Understands the process of new application development and has the ability to apply these concepts with minimal mentoring and supervision.
- Must have the ability to learn to provide support & maintenance for simple to complex software applications.
- Communicates well with working teams. Motivated and willing to take initiative. Capable of working well in a team and collaborative environment.
- Adaptable to change.
Roles and Responsibilities :
Conduct analysis, planning, requirements gathering and logical design of a software product by
working with internal and external customers.
Gather business requirements from Product Owners/Stakeholders create user stories and work closely
with technology teams to create system requirements.
Understand the Software Development Life Cycle and develop an understanding of current products
and technology in order to design and implement solutions to meet the business needs.
Responsible for the creation of various artifacts such as use cases, data flows and process flows for
specific features within a project release
Participate in the development of best practices, project standards, procedures, and quality objectives,
including metrics for assessing progress
Utilize established project standards, procedures and quality objectives
Conduct project kickoff meetings, communicating individual roles and project/program expectations
Provide vision and direction to the agile development team and stakeholders throughout the project
Lead the release planning and set expectations for delivery of targeted stories
Provide an active role in mitigating impediments impacting successful team completion of
Release/Sprint Goals
Research and analyze the market, the users, and the roadmap for the product. Follow our competitors
and the industry.
Be updated with Agile/Scrum best practices and new trends
Skills and Competencies
Bachelor s degree in computer science, information technology, or related field.
Excellent oral, written communication and influencing skills
About IRIS:
IRIS Business Services Limited (IRIS), is India's only listed SaaS Company that provides technology solutions/services in the regulatory technology space in across 42 countries globally. We are a pioneer and provide XBRL/iXBRL solutions for compliance, data and analytics. We are a global company headquartered in Navi Mumbai, India with subsidiaries in USA, Singapore and Italy and an affiliate firm in the UAE.
We are a company where technology expertise and domain knowledge come together to create cutting edge compliance solutions covering data and content management and information dissemination for issuers/ enterprises, regulators, governments, institutional clients etc. Our deep hands-on expertise in the XBRL space has been built over 17 years.
We are members of XBRL International, XBRL US, XBRL Europe and XBRL South Africa. In each of these jurisdictions, we contribute significantly to the development and adoption of the standard. IRIS is an ISO 27001:2013 certified organization.
IRIS has a flat organization structure which facilitates growth, opportunities, direction-setting, decision making and ownership at various levels.
To read more about IRIS visit our website: http://www.irisbusiness.com/">www.irisbusiness.com
About IRIS CARBON®:
IRIS CARBON® is used for the regulatory reporting requirements of over 3,000 companies and is being used in over 27 countries including the U.S., EU, the UK, Ireland, and South Africa. IRIS CARBON® is a SOC certified, cloud-based, collaborative and feature rich SaaS platform that allows companies to author their compliance reports (such as annual reports, quarterly reports, press releases etc) apart from creating and filing these reports in XBRL/iXBRL formats as part of their regulatory compliance process.
IRIS CARBON® is offered globally via the SaaS based model. This product line is in a hyper-growth mode where it is being launched in newer countries and by more regulators as they increasingly adopt the XBRL/iXBRL standard.
We are looking forward to strengthening our product team with highly enthusiastic individuals who are extremely committed and can contribute to the growth of our SaaS product in a highly dynamic and fast paced working environment
To read more about IRIS visit our website: https://iriscarbon.com/">https://iriscarbon.com/
To read what our clients say globally: https://iriscarbon.com/us/client-testimonials/">US, https://iriscarbon.com/eu/client-testimonials/">Europe, Ireland and UK
Javascript
HTML/CSSTECHNICAL SKILLSET
- You have strong experience with semantic HTML5, CSS3, and a CSS preprocessor of your choice SASS or LESS, understanding of writing modular CSS (Must)
- You have strong knowledge of Object Oriented JavaScript (Must)
- You have strong experience with Angular or any other frameworks like Ember, Backbone or React (Must)
- You have working experience with large scale front-end architectures
- You have good knowledge in using restful web services
- You have a strong focus on performance
- You have knowledge of CSS animations
- You have experience with automation tools like Web-pack, Grunt or Gulp
- You have knowledge of unit testing tools like Jasmine, Karma etc.
Job Role
- As a Frontend Developer you will be responsible for extending and optimizing product user interfaces. You will work in a team of developers and designers to build cutting edge, graphical appealing user interfaces that provide a great user experience
- Develop web applications using various JavaScript frameworks
- Have attention to detail and identify potential performance weak spots
- Find and share frontend best-practices with team members and other developers
- You will be actively involved during the entire technology development lifecycle.
- Responsibilities will include all aspects from design, coding, testing, customer feedback cycle changes and support.
- Work with a team of amazing developers and designers involved in the design and development of global platforms, participate in Agile sprints
- Invent and prototype new features, build, test and ship them to customers as SaaS, cloud based or hosted product platforms
- You will be working on one of the fastest growing e-Commerce platforms in exciting application areas like core commerce, supply chain, logistics and fulfilment, merchant and offline to Online, mobile commerce, analytics, automation, DevOps and a lot more for the global markets positioned for Asia.
- Participate in a fun, open learning environment with great benefits and smart talented folks that represent among the best globally.
Qualification
- A Bachelor’s degree in Computer Science or equivalent.
Quinbay is an upstart digital platforms and products company with a core focus on disrupting traditional markets and business models with the strength of our innovation driven digital value. We harness the power of our open innovation culture, our unique talent selection approach, the skills and expertise of our people across various industries, domains and technologies and a unique blend of analytics driven strategies for creating future digital platforms.
OPPORTUNITIES : Pursue opportunities in and learning/growth interests in Mobile, product development, product management, Analytics, Machine learning, UI/UX design, DevOps, Automation, Drones, bots and Java / open source development frameworks and methodologies – on a variety of domains like eCommerce, Logistics and fulfilment, Mcommerce and a whole lot others.
Opportunities to be part of fastest growing eCommerce platforms in exciting application areas like core commerce, supply chain, logistics and fulfilment, merchant, mobile commerce, analytics, automation and a lot more for the global markets positioned for Asia.
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Full Stack Developer - Averlon