Marketing Head

Job Summary: Position Title: Customer Service Executive

Location: Mumbai

Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.

Responsibilities:

• Attending inbound calls involves receiving and responding to incoming calls from customers

• Provide accurate and relevant information regarding products, services, company policies, and procedures.

• Respond to customer inquiries via email in a timely, clear, and professional manner.

• Ensure all customer emails are acknowledged and resolved

• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.

• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.

• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.

• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.

• Assist customers with order tracking, billing inquiries, account management, and product-related questions.

• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.

• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.

• Maintain detailed logs of follow-up actions, resolutions, and outcomes.

• Collect customer feedback and report trends to management for continuous service improvement

.

View Job: click here

Greetings!

Wissen Technology is hiring for Kubernetes Lead/Admin.

Required:

• 7+ years of relevant experience in Kubernetes
• Must have hands on experience on Implementation, CI/CD pipeline, EKS architecture, ArgoCD & Statefulset services.
• Good to have exposure on scripting languages
• Should be open to work from Chennai
• Work mode will be Hybrid

Company profile:

Company Name : Wissen Technology

Group of companies in India : Wissen Technology & Wissen Infotech

Work Location - Bangalore

Website : www.wissen.com

Wissen Thought leadership : https://www.wissen.com/articles/

LinkedIn: https://www.linkedin.com/company/wissen-technology

Job Description

· Design technical specifications for RPA (Uipath) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.

· Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.

· Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.

· Complies with and helps to enforce design and coding standards, policies and procedures.

· Ensures documentation is well maintained.

· Ensures quality of coded components by performing thorough unit testing.

· Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.

· Reports status, issues and risks to tech leads on a regular basis

· Improves skills in automation products by completing automation certification.

· Mentors junior developers and performs code reviews for quality control.

Qualifications

Bachelor degree in Engineering / Computer Science

Additional Information

· 5- 8 years of IT experience and having good understanding of programming concepts. Should be from a programming background on any coding language (.Net, Java).

· Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.

· Understands development methodology and lifecycle

· Should be trained on RPA tools (Uipath).

· Self-motivated, team player, action and results oriented.

· Well organized, good communication and reporting skills.

Company : Barcadly Services (www.barcadlyservices.com)

Job Title: Video Editor (VD)

About Us: Barcadly Services is a full fledge "Digital Marketing Agency" Our head office is in Mumbai & Kolhapur, the company was established in the year 2018.

We strongly supports and follows the mission of Digital India laid down by Prime Minister Shri. Narendra Modi and provides cost-effective branding solutions for start-ups & big companies in India. At Barcadly services, you will get an insight regarding what is it like to work with a pioneering Digital Marketing Agency in India.

After all, you will only seldom find someone as efficient as we are, when it comes to offering personalized performance marketing.

Thanks to our tight-knit team we have been able to assist over 170 + businesses and establishing themselves in the digital arena."

Experience: Minimum 1+ Years

CTC - 1.8lpa-2.4lpa

Overview:

We are seeking a highly skilled Video Editor to join our team. The Video Editor will be responsible for editing and assembling recorded raw material into a finished product that's suitable for broadcasting. The ideal candidate should be able to bring sight and sound together to tell a cohesive and compelling story.

Key Responsibilities:

• Reviewing raw material to determine the shot list

• Trimming footage segments and putting together the sequence of the film

• Inputting sound and audio files and reviewing and adjusting the levels of the sound to ensure the best quality

• Manipulating the video to achieve a desired outcome

• Rearranging and modifying footage to create a seamless final product

• Selecting the appropriate video effects and transitions to enhance the video

• Creating and inserting static and motion graphics

• Collaborating with the creative team to ensure the video meets project requirements

• Continuously discovering and implementing new editing technologies and industry's best practices

Requirements:

• Bachelor's degree in Film Studies, Cinematography, or a related field is preferred

• Minimum of 2 years of experience in video editing, preferably in a professional setting.

• Proficient in video editing software such as Adobe Premiere, Final Cut Pro, or Avid Media Composer

• Experience in motion graphics and animation software such as After Effects or Cinema 4D is a plus

• Excellent teamwork skills

• Ability to work under tight deadlines

• Strong attention to detail and ability to multitask

• Ability to take constructive feedback and work collaboratively with the team

We are looking for a Back-end developer to join our engineering team and help us develop and maintain various software products.

Experience: 0-2 years 

Prerequisites:

• In-depth understanding of web development process 
• Familiarity with Java and Spring frameworks preferably Spring Boot
• Familiarity with Node JS
• Basic understanding of front-end technologies, such as JavaScript, HTML, CSS.
• Experience with working on REST API (GET, POST, PUT, PATCH, DELETE, UPDATE)

Job Description

The duties and responsibilities of a selected applicant would include:

• Participate in the entire application lifecycle, focusing on coding and debugging.
• Design and implement low-latency, high-availability, and performance applications.
• Develop back-end components to improve responsiveness and overall performance
• Collaborate with Front-end developers to integrate user-facing elements with server-side logic
• Perform UI tests to optimize performance
• Test and debug programs
• Implement security and data protection solutions

If you have the desire to be a part of an exciting, challenging,+ and rapidly-growing company, and create the finest apps in a flourishing industry, please send in your applications on:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.