Test Engineer

ABOUT THE JOB:

Job Title: Customer Success Executive

Location: Bangalore, Chennai

Job Type: Full-time

Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai]

Eligibility: 1–5 Years experience in handling ERP solutions in a Customer Success or client-facing role, preferably within EdTech or educational institutions.

COMPANY DESCRIPTION:

At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency. With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education.  

WEBSITE: https://www.greatify.ai/

JOB DESCRIPTION:

As a Customer Success Executive, you'll be the strategic partner to our clients, ensuring seamless onboarding, fostering long-term engagement, and driving measurable impact through our EdTech products/services. The role involves conducting tailored training sessions, analyzing user adoption metrics, and proactively resolving challenges to enhance both learning effectiveness and operational performance. Through close collaboration with product, support, and sales teams, the Customer Success Executive serves as the voice of the customer, helping shape future innovations that improve scalability, accessibility, and the overall learning experience.

KEY RESPONSIBILITIES:

● Guide new clients through the initial setup and product adoption process.

● Support clients specifically in onboarding and adoption of ERP modules within our platform.

● Ensure a smooth transition from the sales team to customer success.

● Conduct onboarding sessions or training workshops.

● Serve as the primary point of contact for assigned customers.

● Build strong relationships to foster loyalty and long-term engagement.

● Educate customers on features, best practices, and new updates.

● Act as a bridge between product development and the customer.

● Monitor customer usage metrics to identify risks or opportunities.

● Proactively reach out if usage drops or engagement declines.

● Troubleshoot issues or escalate them to technical support.

● Gather feedback and insights from customers and relay them to internal teams.

● Influence product roadmap and service improvements.

● Advocate for the customer internally.

KEY SKILLS:

● Excellent communication & interpersonal skills

● Strong problem-solving and critical thinking

● Empathy and customer-centric mindset

● Project management and organizational abilities

● Preferred Language: English, Kannada & Hindi

● Familiarity with CRM tools

● Candidates with prior experience managing ERP workflows (student information systems, LMS, or institutional CRMs) will be prioritized.

● Basic data analysis and reporting skills.

Join us at Greatify.ai and make a lasting impact on the Edtech Industry.

Responsibilities and Duties for CA

 To manage and review day to day operations of the accounts department.

 Calculate GST, T.D.S., Income Tax, Labour Laws etc. liability on monthly basis.

 File all statutory returns i.e. Income Tax Returns, PT return, excise return PF/ ESIC return on time.

 To maintain fund requirement and reconcile of cash and Bank books on daily basis.

 To maintain spreadsheets for monitoring and analyzing accounting data and prepare financial reports.

 To prepare table of accounts, assign entries to proper accounts to ensure proper accounting methods,

principles and policies are being followed.

 To complete and coordinate annual audits and provide recommendations for improving procedures and

systems for initiating corrective actions.

 Attend the Scrutiny and Appeals and prepare the documentation of the same.

Key Responsibilities:

• Provide financial analysis and reporting support.
• Design, automate, and maintain reports using BI tools and Excel.
• Submit weekly sales/order data and prepare monthly reports.
• Analyze variances and assist with business performance reviews.
• Calculate sales commissions and ensure timely payroll submission.
• Ensure data accuracy and support ad-hoc finance tasks.

Requirements:

• B.Com. / Qualified CA or CMA.
• 6+ years of experience, including 2+ years post-qualification.

Benefits:

• Annual bonus included in CTC
• Round cab facility
• Shift timings: 12 PM – 9 PM or 6 AM – 3 PM

Key Tasks & Accountability:

• Collaborate with development teams and product managers to create innovative software solutions.
• Able to develop entire architecture, responsive design, user interaction, and user experience.
• The ability to use databases, proxies, APIs, version control systems, and third-party applications.
• Keep track of new development-related tools, frameworks, methods, and architectures.
• The developer is in charge of creating APIs depending on the architecture of the production application.
• Keeping up with the latest advancements in programming languages and server apps.

Skills:

• Comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries.
• Knowledge of React, Redux and API Integration.
• Experience with backend technology like NodeJs, Microservices, MVC Framework and Data Base connection.
• Knowledge on SQL/NoSQL such as MySql, mongoDB.
• Knowledge of cloud such as AWS.
• Team player with a knack for visual design and utility.

• Must have relevant experience of 3/7 years in working with Shopify and Shopify Plus stores
• Strong hands to Install & Customize new Shopify
• Basic experience in writing Ruby scripts to runpromotions
• Experience in integrating external API’s
• Proficiency in 3^rdparty integration like ERP- Netsuite, SAP, Odoo, Microsoft Dynamics, Sage, Epicor etc.
• Experience in Implementing Shopify Ajax API, Admin APIs and configuring third partyapps
• Experience working with the following technologies: JavaScript (JQuery), XML, JSON, SQL, PHP, CSS3
• Good knowledge of front-end development and liquid programming language
• Knowledge in other E-Commerce platforms like Magento, woo-commerce, Big-commercewill be 
• Hands on Experience with OOP PHP (2+years)
• Familiarity with GIT
• Understanding of building custom, private and embeddedapps
• Demonstrated ability to adapt and work with team members of various experience levels
• Ability to work with minimal direction with a focus on customer satisfaction
• Communication should be excellent.

Full Stack Web Developer – Software Developer/ Senior Software Developer / Technical Lead

Location: Bangalore, KA (in-office)

Education: Grad – BE – IT/ CS/ BCA / MCA /ME

Job Description: 

We are looking for a skilled Web developer who’ll be responsible for designing, coding and improving our company web pages, programs and applications and passionate about building software and perform well working in a team, along with developers, engineers and web designers also should be able to convert our company needs in functional and user-friendly websites and programs. 

Responsibilities:

• Code writing - Write clean code with good nomenclature, sensible tests and comments when necessary.
• Code reviewing & Bug fixes - Implement new features and fix bugs for both existing and greenfield applications
• Unit Testing - Write unit tests, integration tests, and acceptance tests.
• Research & Development on new technology / scope.
• Completing the projects given to you based on defined timelines
• Team management skills for technical lead profile

Required Technical skills:

• Proficiency in:

1. a) C#, ASP.NET MVC, Web API, SQL,
2. b) JavaScript, jQuery

• Basic Knowledge in HTML, CSS.
• Knowledge of design pattern
• GIT (or other distributed source code management tools) knowledge
• An ability to solve complex problems, communicate clearly, and share a sense of urgency.
• The capacity to thrive in a small, flexible, and dynamic environment, contributing to a high performance.

Position: Supervisor - Logistics

Location: Bangalore (Jakkanahalli Cross, T Begur, Nh-4, Nelamangala)

Payroll: Randstad

Candidate Profile

• 2 to 5 years of Experience.

• Excellent communication skills with good Knowledge of Kannada & English. Knowledge of Tamil, Telugu and Hindi will be added advantage.

• Candidate should be from Logistics background with sound understanding of local and interstate Transportation.

• Open to Travel to Tamil Nadu, Karnataka, AP, Telanga and Kerala for collection of material.

• Well versed with documentation involved in domestic transportation.

• Understanding of Warehouse operations (Collection, Unloading, Packing, Loading, Dispatch).

• Skills required – problem solving, negotiation

• Computer Knowledge is must

Job description

• Manage contract vehicles and hire vehicles from market for day to day operations.

• Co-ordinate with corporate Logistics team, Customer and collection team for timely execution of orders.

• Responsible for timely packaging and movement of material.

• Meeting with clients/site visit to understand the requirements.

• Prepare route plan as per business requirement.

• Resolve day to day operational challenges.

• SOP Implementation and adherence.

• Maintain and share reports.