Test Automation Engineer

Job Description:

• Strong proficiency with JavaScript / Core Java and other related technologies.
• Expertise in developing models and scalable Microservices components.

Good to have:

• Knowledge of Databases such as MySQL, DB2, Oracle and etc. (at least one)
• Basic understanding of front-end technologies, such as HTML5, and CSS3

Roles & Responsibilities:

• Developing and maintaining scalable APIs using Node.js
• Writing reusable, testable, and efficient code
• Integrating user-facing elements developed by front-end developers with server-side logic
• Designing and implementing low-latency, high-availability, and performant applications
• Implementing security and data protection measures
• Integrating data storage solutions (MongoDB, MySQL, etc.)
• Staying abreast of developments in web applications and programming languages

 Configuration, administration, customization, and maintenance of Okta CIAM environments.

• Design and maintain configuration manuals and documentation required to sustain the Okta CIAM platform.

• Review Okta platform configurations to ensure the solution is optimized and secure for business needs.

• Support and resolve system incidents, problems, and changes.

Requirements

• 3+ years of hands-on experience with designing and building Okta solution platforms.

• At least one Okta certification in last 2 years - Okta Certified Administrator, Certified Consultant or Certified Developer certification

• Strong understanding of Single Sign On and relevant standards (OIDC, OAuth, SAML)

• 1+ year of development experience using RESTful APIs in any programming language

• Strong communication and documentation skills

• Ability to collaborate and interact productively with team members and key stakeholders.

About the Organisation:

Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation. They are run through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together towards changing lives. The provision of location and capital expenditure for the centres is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. With penetration in more than 400 of the 500 odd slum communities of Pune, the program has now expanded to other cities viz. PCMC, Dombivali, Aurangabad and also States viz. Delhi, Odisha,Hyderabad and upcoming in Ambivli.

About the role:

The CIO will work closely with the Program teams to fully understand the program landscape and implement technology and data solutions.

Your role to supplement the Organisational goals:

Develop a technology and data roadmap in line with the operational strategy and growth plan of the

organisation and in alignment with the Mission Cell, MEL (Monitoring, Evaluation and Learning)

framework and Programme Operations Team. (Timeline: Sep 2023)

Ensure that all key programs can be mapped onto common parameters and measures.

Create an overall technology and data architecture that outlines and connects key technology components.

Identify the processes/systems that need to be digitised/ created for enabling scale,including appropriate solutions.

Develop tools and processes for data collection, analysis and management within LCF

Monitor changes or advancements in technology to discover ways the company can gain competitive advantage (ongoing basis).

ERP System

Maintain and when required, develop, the existing ERP system. (Timeline: ongoing)

Develop and implement the next version of the organization’s ERP system including reports/

dashboards. (Timeline: Sep 2023 for finalization of BRD and initiation of development)

Support with, and track, adoption across the organization

Partnerships

Identify and engage with technology partner(s) to design and implement the solutions for

effective program and data management. (varying timelines as per solution)

Establish partnerships with IT providers

Infrastructure

Oversee the technological infrastructure (networks and computer systems) in the organization

to ensure optimal performance

Establish a process for and approve, purchases of technological equipment and software

Security

Analyze the costs, value and risks of various aspects of IT implementation to advise

management and suggest actions

Data Management and Analytics

Design automated reporting formats for reporting to key stakeholders such as Government,

donors and board of directors.)

Analyse, synthesize, and produce key insights from the data that can inform the approach and

design improvisations in the program

Data and knowledge management

Lead the overall knowledge management system for the organization and enable data to be available on cloud with clear protocol for sharing and storage, such that security and confidentiality are assured.

Finalization of Data Protection and Management Policy, training of relevant team members, implementation and compliance tracking.

Who we are looking for:

● Education : Masters in Information Technology

● Experience: Minimum 15+ years of experience

● IT skills – familiarity with modern databases and IT systems.

● Analytical skills

● Problem-solving skills

● Partnership management

● Communication skills – must have an excellent verbal and written communication skills.

● High social intelligence : able to engage teams, create relationships of trust with stakeholders.

● Able to reflect, empathetic and a good listener.

● Experience in Need Identification, Project Management, Stakeholder Management

● Ability to manage multiple projects and stay on deadline.

● Proficiency in Microsoft Office programs, including Word, Excel and PowerPoint

We are seeking a skilled PHP Developer with expertise in Laravel and WordPress to join our team. As a PHP Developer, you will be responsible for developing and maintaining web applications using PHP frameworks, primarily Laravel, and working with WordPress for content management system (CMS) projects. You will collaborate with a cross-functional team of designers, developers, and project managers to deliver high-quality, scalable solutions.

Responsibilities:

1. Develop and maintain web applications using PHP frameworks, primarily Laravel.
2. Collaborate with the team to gather and define project requirements, specifications, and technical designs.
3. Write clean, well-structured, and efficient code that follows best practices and coding standards.
4. Implement and integrate third-party APIs and services as needed.
5. Customize and extend WordPress functionalities using plugins and themes.
6. Optimize application performance and ensure scalability.
7. Troubleshoot and debug issues, perform testing, and provide timely resolutions.
8. Collaborate with designers to implement UI/UX designs and ensure a seamless user experience.
9. Stay updated with the latest trends, tools, and technologies related to PHP, Laravel, and WordPress.
10. Conduct code reviews and provide constructive feedback to ensure code quality and maintainability.
11. Document technical specifications, processes, and procedures.

Requirements:

1. Proven experience as a PHP Developer, preferably with Laravel and WordPress.
2. Strong knowledge of PHP web frameworks, specifically Laravel, and experience with WordPress development.
3. Proficiency in front-end technologies such as HTML, CSS, JavaScript, and jQuery.
4. Familiarity with relational databases (MySQL, PostgreSQL) and NoSQL databases (MongoDB, Redis).
5. Experience working with version control systems, such as Git.
6. Understanding of MVC design patterns and OOP concepts.
7. Ability to write efficient SQL queries and optimize database performance.
8. Knowledge of RESTful web services and API development.
9. Familiarity with front-end frameworks/libraries (Vue.js, React) is a plus.

Zycus is looking for applicants with a strong background in Analytics and Data mining (Web, Social and Big data), Machine Learning, Pattern Recognition, Natural Language Processing, Computational Linguistics, Statistical Modelling, Inferencing, Information Retrieval, Large Scale Distributed Systems, Cloud Computing, Econometrics, Quantitative Marketing, Applied Game Theory, Mechanism Design, Operations Research, Optimization, Human Computer Interaction and Information Visualization. Applicants with a background in other quantitative areas are also encouraged to apply.

We are looking for someone who can create and implement AI solutions. If you have built a product like IBM WATSON in the past and not just used WATSON to build applications, this could be the perfect role for you.

All successful candidates are expected to dive deep into problem areas of Zycus’ interest and invent technology solutions to not only advance the current products, but also to generate new product options that can strategically advantage the organization.

Roles & Responsibilities:

• Act as a technical thought leader in collaboration with the analytics leadership team, helping to set the strategy and standards for Machine Learning and advanced analytics
• Work with senior leaders from all functions to explore opportunities for using advance analytics
• Provide technical leadership, coaching, and mentoring to talented data scientists and analytics professionals
• Guide data scientists in the use of advanced statistical, machine learning, and artificial intelligence methodologies
• Guide the work of other Machine learning team members to provide support and assistance, while also ensuring quality

About Us

Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs

How do we do it

Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them. 

What Makes You A Good Fit :

• You are passionate about technology and software development
• You are continuously experimenting and learning more
• You love solving problems and digging into complex problems
• You believe in taking decisions as close to the product and technical expertise as possible.
• You believe in creativity, trying new things and learning from your mistakes.
• You believe in sharing insights and helping one another to build an even better user plan.

Key Skills Required:

• 3-8 years of Experience in Java Product Development.
• Good understanding of MYSQL.
• Practitioner of clean code and SOLID principles
• Exposure to GIT and Maven
• Good verbal and written communication skills
• Understands different major language paradigms (Object Oriented and Functional)
• Understanding and Experience with Multi-Threaded Applications
• Prior Experience in a SAAS Product company is a Plus 
• Experience with Managing Team is a plus

Educational Background:

• Bachelor's/Master’s degree in Computer Science Engineering from Tier 1 College is a Plus.

Why You Should Join Rezo.AI

• You will be surrounded by Passionate Team Members with Exposure to Product Building
• You will be learning About various Product Development Cycles
• Big Career Opportunities
• Learning by doing
• The Opportunity of Innovation
• Recognition
• Enhanced Responsibility and Team Management

Cultural fitment 

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/">https://rezo.ai/ for more information