Growth Hacker

Job highlights

-Conduct user research and analysis to inform design decisions and enhance the overall user experience

-The successful candidate should have a keen understanding of current design trends, usability principles, and a strong portfolio showcasing their skills.

-Proficient in UI / UX design principles and best practices

Summary: We are seeking a talented and creative Web Designer with 1- 2 years of experience and expertise in both User Interface (UI) and User Experience (UX) design. The ideal candidate will be responsible for designing visually appealing and user-friendly websites that effectively meet the needs of our clients and end-users. The successful candidate should have a keen understanding of current design trends, usability principles, and a strong portfolio showcasing their skills.

Roles and Responsibilities:

-Create visually stunning and intuitive user interfaces for websites and web applications.

-Develop wireframes, prototypes, and mockups to effectively communicate design ideas.

-Ensure a seamless and engaging user experience through thoughtful and user-centric design.

-Work closely with cross-functional teams, including developers and product managers, to understand project requirements and objectives.

-Collaborate with stakeholders to gather and incorporate feedback, ensuring alignment with project goals.

-Stay informed about industry trends, design best practices, and emerging technologies.

-Conduct user research and analysis to inform design decisions and enhance the overall user experience.

-Implement responsive design principles to ensure optimal user experiences across various devices and screen sizes.

-Create interactive prototypes for user testing and feedback.

-Conduct usability and accessibility testing and gather insights to refine and improve designs.

-Develop and optimize graphics for use on websites, ensuring a cohesive and visually appealing design.

Requirement-

- Bachelor's degree /Certified course in UI/UX Design

- Proven experience in UI/UX design with a strong portfolio showcasing relevant work.

-Familiarity with industry-standard design tools such as Adobe Creative Suite, Canva, Sketch, Figma, etc.

Job Title: Customer Support Executive

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.

Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.

Handle customer phone calls, ensuring professional and courteous communication.

Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.

Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.

Establish and maintain positive relationships with clients and customers, both in person and over the phone.

Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.

Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.

Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.

Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

Qualifications:

Proven experience in a customer support or related role, preferably in a fast-paced environment.

Excellent product knowledge and the ability to quickly grasp and understand complex concepts.

Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.

Ability to build rapport with customers and establish trust and credibility.

Proficiency in working with Excel workbooks for data management and reporting purposes.

Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.

Good organizational skills and attention to detail.

Ability to work well under pressure and in a team-oriented environment.

French Language Expert- B2.2 Level- Who Can Join Immediately

Experience: Freshers to 2 Years

Location: Pune

Education: Must be graduate

Certification: B2.2 (Mandatory)

Process Type: Non-Voice

Looking candidates from Goethe University

Key Skills:

• Good Knowledge of French Language and English Language. Should be able to read, write and converse in French.
• Good typing skill is an added advantage

Eligibility - Any Graduate or Postgraduate with experience or experience in data entry processes and preferably related to French language.

B2.2 or above certified candidates only

Position Snapshot

Role: Business Development Executive

Employment Type: Full-Time

Location: On-Site (NIET A Block,5th floor, Greater Noida)

Shift: 10 am to 5 pm (Sundays off)

Salary: 15000 INR - 20000 INR (+5000 INR)

Who We Are

Uneako is an amalgamation of the words “unique” and “eco”. The company was envisioned by two young brothers, now a proud host of young minds from across the country, striving to generate environmental awareness. Our aim is to curb the environmental threats of climate change and plastic pollution by introducing and promoting an exclusive and innovative range of eco-friendly product solutions for office, home, and gifting utilities. Our products are carbon positive, aided by green technology and support the marginalized communities both socially and economically.

Position Summary

As a Business Development Executive, you will have the opportunity to learn and contribute to various aspects of the company’s business development efforts. You will work closely with the business development team to support their initiatives and help drive growth for the company. This opportunity will provide you with valuable experience in the advertising industry and expose you to the strategies and tactics involved in attracting new clients and expanding existing relationships

Job Requirements

•  A bachelor’s degree in a relevant field.
•  Completed or pursuing Master’s degree (MBA or any relevant degree or diploma)
•  Salesforce experience or any other role-related experience is a plus.
•  Strong new business development skills.
•  An awareness of metrics and an appetite for setting and achieving goals.
•  Strong communication and presentation skills
• CRM experience is preferred
•  Excellent communication skills- both written and verbal
•  Flair for writing and developing a crisp pitch.
•  Networking and Team Management skills.
•  Data analyzing and researching skills.
•  Should have good energy and charm.
•  Strong desire to work in a performance-based culture.

 Job Responsibilities

  Developing goals for the development team and business growth and ensuring they are met.

I) Identification & Planning:

•  Generating leads via cold calling, emailing, and other lead-generation activities
•  Identify new customer segments & markets to tap into based on seasonal trends

II) Lead generation and Cold calling

•  Contacting potential clients to establish rapport and arrange meetings.
•  Planning and overseeing new marketing initiatives.
•  Calling the potential leads and taking it to close

 III) Market Research & Expansion

•  Researching organizations and individuals to find new opportunities.
•  Increasing the value of current customers while attracting new ones.
•   Finding and developing new markets and improving sales.

Our organization is looking for a team of dedicated and committed students who would believe in our cause & work towards sustainable growth and development. We would be more than happy to provide any further details, if at all required.

For more information: http://www.uneako.com/

http://www.instagram.com/uneako_

Glint is a technically driven hyper local auto care service company that ensures doorstep car maintenance to the customer through monthly based subscription. At present, Glint has served around 1.5+ Lakhs orders with 1000+ monthly subscriptions.

At Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.

After a successful operation in Chennai, we are launching next in Coimbatore. 

We are currently looking for a Customer Success Executive, Coimbatore.

What will you do at Glint?

Customer Success Executive are the main interface for the clients with Glint You will work closely with the client to build relationships with all relevant stakeholders as a trusted partner. You must have a strong understanding of our Customer’s business objectives and the ability to identify and articulate how our solution supports achievement of the Customers’ strategic business goals. You will be responsible to drive value at every juncture of the client's journey- from on-boarding to expansion to renewal to prevention of churn. 

• Work closely with the customer to ensure effective and efficient on boarding and drive greater usage/adoption over time
• Maintain a deep understanding of our solutions and content and educate clients about the most relevant features/functionality of our service offering.
• Effective, timely and accurate client communications, establishing and reviewing key performance indicators, and active positive engagement
• Developing efficient and effective management plans for clients renewals and up-sells of services.
• Serve as the voice of the client and provide internal feedback to Product, Engineering and other teams on how we can better serve our clients
• Support the resolution of delivery, implementation or technical issues Perform other duties as assigned
• Monitor clients usage throughout their lifecycle to not only identify and prioritize at-risk accounts but also ways to mitigate churn 

What we’re looking for:

• Consistent performer who handles stressful situations and deadline pressures.
• Experience of 1-2 years of experience in B2C services, Customer Success, Account Management, Business Development, or another client-facing role
• Ability to multitask and experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
• Empathy with a knack for understanding what a customer really needs and why they need it
• Bachelor's degree in any business-related course is an added advantage.

Website: https://goglint.in/

Design, develop, and maintain software application following established standards,
procedures, and specifications.

• Strong problem-solving and troubleshooting skills.
• Proactively seeks solutions to improve processes and applications.
• Interfacing with support and other teams for testing, delivery and product dependencies.
• Candidate must have strong and proven experience in C# and .Net Core.

Desired Candidate Profile

We are looking for developers with 2+ years of experience who love challenges and have experience building web applications at scale. Work as a contributing member of a software development team using modern software development techniques to produce best software for Web Applications.

Any Graduate

• Sales, meeting dealers, visiting their office, solving problems related to products etc
• NSR monitoring
• Initial Complaint Handling
• Monitoring bills receivables
• Resolving customer and business issues, performing root cause analysis and driving solutions
• Visiting direct accounts and distributors to promote the company's products
• Handling day-to-day responsibility of company's marketing programs in the assigned geographic region

Desired Candidate Profile

• Experience of B2B, customer handling, technical product knowledge, paper, board etc.
• Experience from the same Industry will be preferred
• Familiarity with Baddi location
• Knowledge in SAP    

• Leads a project end-to-end and collaborates across functions. Drives planning, estimation and execution.
• Understands requirements well and comes up with efficient design
• Develops complex, well backed and bug-free products. Estimates accurately.
• Takes well-reasoned tech decisions keeping in mind goals and trade-offs
• Becomes a go-to person in more than one area. Provide technical mentoring to team
• Communicates clearly, gets clarifications and establishes expectations for all parties
• Helps establish SDLC best practices and high standards of code quality
• Demonstrates excellent problem solving & debugging skills
• Proactively identifies and resolves issues in requirements, design and code
• Perform peer code reviews and help us all get better.