Packaging Machine Sales Engineer - Mumbai & Delhi

ROLES AND RESPONSIBILITIES:

We are seeking a Senior Business Development Manager (BDM) who thrives in a fast-paced, results-driven environment. This individual will lead from the front, actively driving market expansion, securing strategic partnerships, and executing high-impact go-to-market strategies. This role requires someone with hands-on experience in building and managing partnerships, generating high-quality leads, and creating new revenue streams. The Senior BDM will be accountable for achieving growth targets in both existing and new markets and for building a high-performing business development team that delivers tangible results.

KEY RESPONSIBILITIES:

• Market Penetration & Expansion: Identify and target new markets (geographical and adjacent industries) to drive growth. Establish the company’s presence and create actionable plans for market entry, building a strong pipeline of opportunities in drug discovery and development.
• Strategic Partnerships: Lead the end-to-end process of forming partnerships, from identifying potential partners to negotiating and executing contracts. Focus on high-impact partnerships that drive revenue and strategic alignment with product and marketing teams.
• Lead Generation & Opportunity Identification: Actively generate high-quality leads and ensure these opportunities are properly managed through the pipeline. Collaborate with the sales team to ensure that leads are converted into significant deals.
• Execution of Go-to-Market (GTM) Strategies: Take full ownership of implementing GTM strategies for new product launches or market expansion initiatives, driving them through to measurable outcomes (e.g., customer acquisition, product adoption).
• Team Leadership & Development: Build, manage, and coach a results-oriented business development team. Ensure that team members are held accountable to high standards and actively address underperformance to ensure success.
• Sales Enablement & Support: Collaborate closely with the sales team to ensure a strong connection between business development and sales. Provide strategic insights, training, and materials that enhance the sales teams ability to close deals.
• Rapid Adaptability & Decision-Making: Quickly assess market changes or challenges and pivot strategies as necessary. Act decisively to remove roadblocks, resolve issues, and optimize the business development approach to deliver results fast.

IDEAL CANDIDATE:

• Experience: 7-10 years in business development, with a proven record in the pharma, biotech, SaaS, or technology solutions At least 5 years of experience specifically in drug discovery and development is a major plus.
• Proven Track Record: Demonstrated success in driving new business growth, securing partnerships, and penetrating new markets. Must be results-driven and capable of delivering growth against set targets.
• Hands-On Leadership: A player-coach with a track record of leading by example, actively involved in deals and working directly with partners, customers, and internal teams.
• Strong Negotiator & Closer: Ability to drive discussions with C-level executives and key stakeholders from strategic partnership negotiations to final agreement.
• Strategic Thinking & Action-Oriented: Able to think strategically while executing quickly and effectively. Must focus on driving real results, not just planning.
• Accountability & Decision-Making: Must be willing to make tough decisions, quickly address issues, and hold team members accountable for performance.
• Team Building & Performance Management: Experience in building and leading teams that achieve significant business development goals. Ability to coach, guide, and develop talent while maintaining a focus on high performance.
• Global Perspective: Experience working in global markets and navigating cultural nuances to successfully execute geographic expansions.

KEY ATTRIBUTES:

• Action-Oriented & Results-Driven: A hands-on leader who gets things done. Should be highly focused on generating immediate, tangible results.
• Quick Pivoting & Adaptability: Capable of adjusting strategies rapidly based on market dynamics and operational challenges.
• No Tolerance for Mediocrity: Holds the team to high standards and drives a performance culture.

Role & Responsibilities

4-7 years of Strong proficiency in Full stack Development of Web Applications and experience in shipping production applications.

Experience of using Typescript for development would be a mandate.

Frontend- next.js, react.js, vue.js and bit for svelte kit are highly preferred Backend- node.js, react.js, express.js

B.Tech in Computer Science Engineering from Tier 1 Colleges preferred

Experienced with Tailwind CSS

Experienced with TDD for component and end-to-end testing

Ableto set up CI/CD pipelines for testing and deployment (canary, staging) using Github actions according to project

Entrepreneurial mindset with strong decision-making skills

Ability to move quickly without breaking things too much (we are dreamers)

Ability to work under immense pressure which is balanced by a sense of responsibility and ownership

Comfortable working with a Git style workflow where every commit deploys to a staging environment and merged pull requests deploy to production

Strong UX / Product Designer profile

Mandatory (Experience 1) - Must have 3+ YOE in UX / Product Design, with a focus towards B2C Products

Mandatory (Experience 2) - Must have recent 2+ YOE in a Good Product Company

Mandatory (Experience 3) - Must have worked on both UX and UI / Visual Designs (some UI / Visual Design experience is required)

Mandatory (Experience 4) - Strong collaboration experience with Product Managers, Researchers, and other Product stakeholders

Mandatory (Portfolio) - Strong portfolio of UX Design and UI/Visual Designs (both are Mandatory) for B2C Products

Mandatory (Company) - Product Company only

Responsibilities:

• Develop application modules independently and fix any bugs promptly.
• Perform unit testing for the development work carried out
• Act as a mentor to the junior resources and provide technical guidance.
• Build scalable and secure video conferencing platforms using WebRTC
• Integrate AI-based chatbots, real-time messaging, and WebSocket channels
• Troubleshoot problems and provide solutions.
• Conduct and participate in project planning & scheduling, design discussions, and provide assistance during testing.
• Remain up to date with the modern industry practices involved in designing and developing high-quality software.
• Ability to perform engineering and identify and fix bottlenecks.

Must Have:

• Must have at least 5+ years of experience in MERN Stack development.
• Strong expertise in Nodejs, ReactJs, and MongoDB

       ●  Must possess strong analytical skills to be able to break down complex problems into

smaller atomic units of work.

• Good knowledge of Express.js & JS libraries.
• Experience with WebRTC for video conferencing solutions
• Proficiency in real-time communication using Socket.IO/WebSockets
• Hands-on with AI chatbot integration or NLP-powered UI interactions
• Sound understanding of microservices architecture.
• Team Handling experience for at least 2 years. 
• Excellent grasp of data structures and designing and developing Rest APIs.
• Good skills in NoSQL (MongoDB or equivalent).
• Experience in developing responsive web applications.
• Willingness to learn and adopt new technologies in a short period as required by

the project.

• Sound understanding of Agile and Scrum methodologies and ability to participate in Sprint

ceremonies.

The Sales Assistant provides administrative and operational support to the sales team, contributing to the achievement of sales targets and enhancing customer satisfaction. This role involves handling customer inquiries, processing orders, managing sales records, and assisting with various sales-related tasks.

Responsibilities:

• Customer Support:
• Respond to customer inquiries via phone, email, and in person.
• Provide information about products and services.
• Address customer complaints and resolve issues promptly.
• Maintain positive customer relationships.
• Order Processing and Administration:
• Process sales orders accurately and efficiently.
• Prepare sales quotations and proposals.
• Maintain and update customer databases and sales records.
• Generate sales reports and summaries.
• Track order status and ensure timely delivery.
• Sales Team Support:
• Assist sales representatives with administrative tasks.
• Prepare sales presentations and marketing materials.
• Coordinate sales meetings and appointments.
• Manage sales-related correspondence.
• Assist with sales events and promotions.
• Inventory Management:
• Monitor inventory levels and report discrepancies.
• Assist with stock checks and inventory audits.
• Ensure adequate stock levels for sales activities.
• Data Entry and Reporting:
• Accurately enter sales data into CRM systems.
• Generate regular sales reports and analyses.
• Maintain organized sales files and records.
• Communication:
• Communicate effectively with sales team members and other departments.
• Relay important information to sales representatives.
• Maintain professional communication with customers.

Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 200+ employees & helping 1000+ Customers across 75+ Countries. We are funded by top investment partners Accel, ELEVATION & Blume Ventures and have raised 32 Million USD in funding including our latest Series B round.

The Role

As a Technical Leas Full Stack Engineer at Sprinto, you will play a pivotal role in our dynamic and collaborative team. You are not just a coder; you are a problem solver and a versatile programmer who thrives in a cross-functional environment. The role requires hands-on experience and a willingness to contribute across various aspects of the development process.

Responsibilities

• Utilize your extensive programming experience, with a minimum of eight years in a professional setting, preferably within a small team.
• Demonstrate flexibility by not adhering strictly to a specific programming language, editor, or libraries. Embrace a holistic approach to software development by seamlessly transitioning between frontend, backend, and infrastructure tasks.
• Lead the team in technical guidance and architectural decisions, providing mentorship and direction to other engineers.
• Assume a leadership role during system challenges and contribute to effective problem resolution.
• Apply a discerning eye to identify and address premature over-engineering, ensuring projects progress efficiently. Recognize the long-term consequences of programming choices and navigate trade-offs to optimize solutions.
• Understand that code serves the business/customer problem it aims to solve. Thrive in making informed trade-offs that efficiently address these problems.
• Drive the development of best practices, coding standards, and architectural principles within the team.
• Foster a collaborative and inclusive engineering culture, encouraging continuous learning and professional growth.

Requirements

• A minimum of eight years of professional programming experience, preferably within a small team environment.
• Proven ability to work across boundaries, be it frontend, backend, or infrastructure. Avoid pigeon-holing and embrace a holistic approach to software engineering.
• Recognized by peers for technical expertise and leadership in making architectural decisions. Being the go-to person in challenging situations within your current team.
• Ability to identify premature over-engineering and foresee long-term consequences of programming choices. Make informed decisions to optimize project timelines and outcomes.
• Understanding that code is a tool in the service of solving business/customer problems. A willingness to make trade-offs that efficiently address these issues.
• While not mandatory, familiarity with our tech stack (Node.js, Next.js, React, Relay, Apollo-GraphQL, Postgres, Heroku) is a bonus. Share your insights on the pros and cons of our tech stack in your application.
• Proven experience in leading and mentoring other engineers, fostering a collaborative and productive team environment.

Benefits

• Remote First Policy
• 5 Days Working With FLEXI Hours
• Group Medical Insurance (Parents, Spouse, Children)
• Group Accident Cover
• Company Sponsored Device
• Education Reimbursement Policy

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai