Telesales Executive (Rupeek)

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in

2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with

offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the

defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

● 2+ years of proven experience in social media management within a client-based agency or related environment.

● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best practices.

● Proven track record of generating exceptional results via integrated marketing strategies (online + offline).

• Infrastructure support and escalation management
• Effective management of infrastructure
• Proactive maintenance of Infrastructure at branches and HO
• Timely closure of tickets with in SLA

• Maintaining 100% uptime of Network.
• Proactive monitoring maintenance of network and Internet bandwidth

• Maintaining the working condition of the IT assets.
• Preparing the IT assets for the new joinees in a timely and effective manner.

• On-time execution of assigned projects;
• Proper utilization of the existing and newly added infra tools and assets. i.e EPM, Antivirus, etc.

• Ensure the regular Security measures are taken on the infrastructure.
• Ensure the process adherence as per IT Policies

• 3 + years of overall experience in IT Infrastructure domain.
• Degree in Computer Sciences / IT or equivalent

• Keen interest in experimenting with new Technology/gadgets/systems
• Should take the responsibility for Infrastructure needs and fulfill the same
• Should be a great team player and a good manager
• A great multitasker who should be able to work in a demanding environment
• Should be well connected with the vendor community
• Strong written and oral communication and interpersonal skills
• Must have a go-getter attitude.
• High social responsibility & Integrity
• Compliance twitho policies, rules, and regulations
• Belief in Teamwork & Effective leadership

• Good Knowledge on the end point infra support and server support
• Good Knowledge on IT security
• Linux, Windows OS knowledge
• Good knowledge on Networking and network security

• Escalation handling
• Vendor management
• Good Decision making skill

• Develop, test, and maintain server-side applications using Node.js and related technologies.
• Design and implement RESTful APIs and microservices architecture to support frontend functionality.
• Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.
• Optimize application performance, ensuring scalability and reliability.
• Conduct code reviews, mentor junior developers, and ensure adherence to best practices.
• Stay updated with emerging backend technologies and methodologies to improve development processes.

Mandatory

• SaaS experience of 2 years with total development experience of 4 years
• Must have worked in a smaller company of less than 100
• Should have built solutions/softwares end to end and not just as a part of bigger team
• Should see themselves going deeper into the same role even 5 years down the line
• Should have knowledge on Node.js, MongoDB, and AWS
• Strong understanding of asynchronous programming, event-driven architecture, and Node.js design patterns.
• Proficiency in working with databases such as PostgreSQL, MongoDB, or MySQL.
• Experience with API development, including RESTful services and microservices.
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
• Strong problem-solving skills and the ability to debug complex server-side issues.

Essential

• Proficiency with version control systems like Git.
• Experience with CI/CD pipelines and deployment automation.
• Knowledge of system design and scalable architecture.
• Understanding of security best practices and implementing secure APIs.

Good to Have

• Experience with GraphQL and related backend technologies.
• Knowledge of containerization and orchestration tools like Docker and Kubernetes.
• Familiarity with message brokers like RabbitMQ or Kafka.
• Experience with platforms like Shopify, BigCommerce, or other e-commerce technologies.
• Exposure to frontend technologies such as React for better cross-functional collaboration.

Position - RoR Developer

Responsibilities - 

Candidate should 

• Write clean, maintainable and efficient code
• Design robust, scalable and secure features
• Contribute in all phases of the development lifecycle
• Follow best practices (test-driven development, continuous integration, SCRUM, refactoring and code standards)
• Drive continuous adoption and integration of relevant new technologies into design.

Skills -

• Proven work experience in software development
• Demonstrable knowledge of front-end technologies such as JavaScript, HTML, CSS and JQuery
• Experience developing highly interactive applications
• A firm grasp of object oriented analysis and design
• Passion for writing great, simple, clean, efficient code
• Good knowledge of relational databases
• Working knowledge of NoSQL databases

Experience - 3 years of experience as a Ruby on Rails developer

What you need to have:

We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We’re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. The opportunity as the Team Leader- Tele Sales process, you will take care of the telesales team as well as work as an individual performers to deliver on the company’s revenue goals.

Responsibilities-

• As Team leader- TeleSales, you will have the responsibility of delivering on the sales strategy & revenue goals of the company.
• Train Tele Sales Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
• Work closely with the recruitment team to find exceptional talents for the telesales team.
• Focus on finding out the key tracking metrics for performance improvement and implementing them.
• Engage with internal stakeholders viz. Marketing, operations etc. for smooth operations and improvements.

Who Would Be a Best Fit-

• 3+ years of experience relevant experience.
• Has very strong communication and convincing skills.
• Must be target-oriented and handled 20-30 executives.
• Must be a graduate.

Working with us, you’ll enjoy competitive compensation, a generous learning budget and an opportunity to impact thousands of lives alongside a fun, dedicated and mission-driven team. To learn more about our team and culture, follow us on social media! We are an equal opportunity employer and value diversity at our company.

Experience: 5+ years

Location: Bangalore

Roles and Responsibilities

• Design and code features in the back-end as per the specifications provided by the Product and Design teams.
• Ship features in fast moving agile sprints.
• Work closely with Product Design and Product Management teams to brainstorm and chalk out details of features.
• Ability to build a feature from scratch & drive it to completion.
• Strong skills in architecting database models.
• Ability to document your code as this will be an open-core project.
• Ability to write unit, integration, and end to end tests.
• Conduct peer code review.

Must have:

• Strong understanding of Javascript and NodeJS.
• Good understanding of asynchronous programming, callback, and closures.
• Experience developing applications that use queues like SQS, RabbitMQ, Kafka, etc.
• Experience with AWS services like S3, EC2, etc.
• Experience with Docker.
• Should be strong in Postgres database.
• Test driven development and use of frameworks like Mocha, Cypress.
• Strong proficiency in English and writing skills.

Good to have

• Basic knowledge of CI, CD
• Intermediate knowledge in any cloud services (AWS, GCP)
• Have created GraphQL APIs or worked with the Apollo framework.
• Have built previous functionality for CRM, marketing, or customer support tools.
• Have worked in open source project previously.