
Responsibilities:
- Develop application modules independently and fix any bugs promptly.
- Perform unit testing for the development work carried out
- Act as a mentor to the junior resources and provide technical guidance.
- Troubleshoot problems and provide solutions.
- Conduct and participate in project planning & scheduling, design discussions, and provide assistance during testing.
- Remain up to date with the modern industry practices involved in designing & developing high-quality software.
- Ability to perform engineering and identify and fix bottlenecks.
Must have
- Must have at least 2 years of experience in MERN Stack development.
- Technical documentation as the requirements of the project.
- Must possess strong analytical skills to be able to break down complex problems into smaller atomic units of work.
- Good knowledge of Express.js, React and JS libraries.
- Clear understanding of JavaScript and Typescript.
- Sound understanding of MVC and design patterns.
- Excellent grasp of data structures and designing and developing ReST APIs.
- Good skills in either RDBMS (e.g. MySQL or PostgreSQL) or NoSQL (MongoDB or equivalent).
- Experience in developing responsive web applications.
- Good communication skills.
- Willingness to learn and adopt new technologies in a short period of time as required by the project.
- Sound understanding of Agile and Scrum methodologies and ability to participate in Sprint ceremonies.
Nice to have:
- Good grasp of UI / UX concepts
- Experience in using Git & VSCode.
- Knowledge of AWS, Azure, CI / CD, Gitflow, shell scripting
- Ability to build/own/maintain a comprehensive set of component libraries for a React JS UI
- Ability to design/develop for cross-browser/device compatibility
We strive to create an environment where differences are not only accepted but greatly valued; where everyone can make the most of their capabilities and potential. We promote meritocracy, competence and a sharing of ideas and opinions. We are driven by data and believe the diversity, agility, generosity, and curiosity of our people is what sets us apart as an organization and helps us thrive.

About Optiblack
About
Optiblack creates websites, mobile apps, SaaS and commerce solutions for ambitious organisations investing in growth and digital transformation. We do that by finding the sweet-spot between business need and customer demand, fusing insight, creativity and technology to build products that create value.
In 2022 the company has grown 30X and team has grown to 7+ members
Candid answers by the company
Optiblack is a SaaS Development firm that scales and optimizes the product development for SaaS Companies. We are experts in designing, building and optimising digital products.
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We are Hiring for Human Resource Lead – Jaipur
- Job Type: Full Time
- Location: Jaipur, Rajasthan
- Work Mode: Work from Office
- Shift: 10:30 AM to 7:30 PM IST | Days - Monday to Friday
- Reporting To: Senior Manager – HR
About the Role
We are looking for an experienced Human Resource Lead / HR Generalist Lead to independently manage and drive people related functions for our Jaipur office.
The ideal candidate will have strong experience across Talent Acquisition, HR Operations, Employee Engagement, Onboarding, Offboarding, Employee Relations, Compliance, and HR Process Management. This role requires someone who can work independently, partner closely with business leaders, and build a positive employee experience.
Key Responsibilities -
Talent Acquisition & Recruitment
- Own end-to-end recruitment for Engineering, Product, Sales, and Operations roles.
- Partner with hiring managers to understand requirements and create effective JDs and interview processes.
- Build talent pipelines through LinkedIn, job portals, employee referrals, campus partnerships, and relevant communities.
- Conduct initial candidate screening and coordinate complete interview processes.
- Manage candidate communication, feedback, offer negotiations, and offer closures.
- Track recruitment metrics including Time-to-Fill, Offer-to-Acceptance Ratio, Source Quality, and Pipeline Health.
- Proactively develop talent pools for recurring and critical positions.
Onboarding & Employee Experience
- Design and manage a structured onboarding process for new employees.
- Coordinate Day 1–5 onboarding covering company culture, tools, teams, policies, and role expectations.
- Coordinate with IT, Finance, and reporting managers to ensure employees are fully prepared before joining.
- Manage offer letters, NDAs, compliance documentation, and benefits-related documentation.
- Implement 30/60/90-day employee check-ins.
- Gather onboarding feedback and continuously improve the joining experience.
Offboarding & Exit Management
- Manage the complete employee exit process from resignation through final settlement.
- Conduct structured exit interviews and identify key trends.
- Coordinate with IT and Finance for asset recovery, access revocation, and Full & Final settlement.
- Ensure all exit documentation and compliance requirements are completed.
- Maintain a positive employee experience throughout the exit process.
Employee Engagement & Culture
- Drive employee engagement initiatives, team activities, recognition programs, town halls, and celebrations.
- Promote organizational values and a positive workplace culture.
- Conduct pulse surveys and eNPS initiatives and convert feedback into actionable improvements.
- Act as a trusted HR partner for employees and managers.
- Support diversity, inclusion, and employee well-being initiatives.
- Collaborate with the central HR/People team on company-wide initiatives.
HR Operations & Compliance
- Maintain accurate employee records, HRIS data, and personnel documentation.
- Manage attendance, leave, and payroll inputs in coordination with Finance.
- Ensure compliance with applicable labor laws and statutory requirements including PF, ESIC, and Gratuity.
- Handle employee grievances, performance-related discussions, and HR policy queries.
- Continuously improve HR processes, policies, documentation, and internal HR knowledge resources.
Required Skills & Qualifications
Must Have:
- 6–7 years of progressive HR experience, including at least 1 year in a standalone or HR Lead capacity.
- Strong end-to-end recruitment experience across technical and non-technical roles.
- Experience independently managing onboarding and offboarding processes.
- Strong interpersonal and communication skills.
- Ability to build trust and maintain confidentiality while handling employee matters.
- Strong organizational and multitasking skills.
- Working knowledge of Indian labour laws, statutory compliance, and HR best practices.
- Experience with HRIS, ATS, Google Workspace, and/or Microsoft Office.
Good to Have:
- Experience in a B2B SaaS, technology startup, or high-growth organization.
- Experience setting up or scaling HR processes for a new office/location.
- Exposure to HRIS/ATS platforms such as Keka, Darwinbox, Greenhouse, Lever, or similar tools.
- Experience with employer branding and employee engagement initiatives.
- MBA/PGDM in HR or relevant professional certification.
Interested candidates can apply with their updated CV.
Job Title: International Voice Process Executive
Location: Bangalore
Experience: Freshers / Experienced
Employment Type: Full-Time
Job Description:
We are looking for enthusiastic and customer-focused candidates for the International Voice Process role. The candidate will be responsible for handling customer queries and providing support to international clients through voice calls.
Key Responsibilities:
- Handle inbound and outbound calls professionally.
- Resolve customer queries and complaints effectively.
- Provide accurate information regarding products and services.
- Maintain excellent communication and customer service standards.
- Meet quality and productivity targets.
- Document customer interactions in the system.
Required Skills:
- Excellent verbal communication skills in English.
- Good listening and interpersonal skills.
- Ability to work in rotational shifts/night shifts.
- Basic computer knowledge.
- Strong problem-solving abilities.
- Ability to handle customers professionally.
Eligibility:
- Freshers and experienced candidates can apply.
- Minimum qualification: PUC / Any Degree.
- Immediate joiners preferred.
Salary:
3.3 LPA + Incentives
Benefits:
- Cab facility (if applicable)
- Incentives and performance bonuses
- Training provided
- Career growth opportunities
- Friendly work environment
Strong Senior Solutions Engineer (Pre-Sales) Profile
Mandatory (Experience 1) – Must have 5+ years of relevant experience in pre-sales solution engineering in a B2B SaaS environment.
Mandatory (Experience 2) – Must have spent the last 3 years continuously in a Solutions Engineer / Pre-Sales / Product Specialist role, with clear ownership of customer-facing solutioning responsibilities.
Mandatory (Experience 3) – Must have hands-on experience conducting technical discovery sessions, client demos, and proof-of-concepts (POCs) with enterprise or mid-market clients.
Mandatory (Experience 4) – Must have led or co-owned sales cycles for $50k+ ACV deals for at least 2 years, where selling $50k+ ACV was the core sales motion.
Mandatory (Experience 5) – Must have experience in solutioning, configuring, and implementing technical demos of SaaS products.
Mandatory (Experience 6) – Must have a strong understanding of APIs and SaaS architecture.
Mandatory (Company) – B2B SaaS.
Mandatory (Graduation Year) – Candidates should have graduated in 2018 or before.
About Company
Our client is a brand co-creation platform that transforms powerful ideas into authentic, profitable, and experience-led brands that can define the future of brands in key consumption categories like fashion and lifestyle; food and FMCG, home and decor and beauty and wellness. They are a team of experienced entrepreneurs, marquee investors, and industry professionals who have expertise and experience in building some of the most popular brands in the country. They partner with passionate entrepreneurs to combine their collective learning and experience with data science, digital ethnography, and technology. platforms to build brands that connect to the new generation of Indian consumers.
What you’ll be doing
• Work with brand entrepreneurs to create and implement a forward looking product strategy. Influence technology choices and business strategy in creating multiple D2C brands across Food, Fashion, Home, Beauty and more simultaneously.
• Convert brand proposition into digital user experiences covering pre and post purchase journeys across channels such as D2C, Social Media, Whatsapp, Marketplaces and Metaverse by understanding business economics of brands in their first 1000 days.
• Raise the bar on customer empathy & quality of what we deliver, work with small & high performance teams to build products, managing a fast-paced agile delivery model.
• Analyse macro trends on user behaviour and adoption, predict technology shifts to identify innovative (sometimes first to market) product features and work with multiple tech startups to drive metrics and time to market.
• Talk the data language and drive a working environment fostering data driven decision making while running experiments, identifying gaps and prioritization.
Requirements
• Entrepreneurial mindset with acute understanding of product market fit for every brand with ability to decide when to scale or sunset experiments/initiatives.
• Demonstrated ability to think strategically about business, product and technology and come up with immediate & market first product propositions.
• End to end product development functional knowledge cutting across digital shopping journeys, marketing, contact centre operations, payments etc
• Track record of building and delivering high-quality digital products and complex roadmaps, ideally across multiple product categories with geo-distributed teams
• Ability to provide clarity, cut through clutter and being decisive on priorities and metrics.
• Ability to excite people through communication and presenting data in most the ambiguous situations.
• Ability to define short term goals & metrics (sometimes on a weekly basis) and align teams on how-lists.
• Passion for technology and pro-activeness in developing and/or integrating home developed or 3rd party applications.
We are seeking a talented specialist to help design and implement a cutting-edge automation and tracking ecosystem using GoHighlevel software, integrated with the powerful PhoneBurner power dialer. This short-term project comes with the potential for future opportunities and offers flexible working hours, making it perfect for a dynamic and skilled individual looking to make a significant impact.
Project Overview:
Part 1 - Design Phase:
- Grasp our vision for the ultimate automation ecosystem.
- Craft a comprehensive plan to maximize GoHighlevel's capabilities.
- Seamlessly integrate PhoneBurner power dialer using meaningful webhooks.
- Provide expert insights on GoHighlevel’s limitations and capabilities.
- Share best practices for automating follow-ups, appointment scheduling, and lead/task assignments.
- Outline key metrics and effective monitoring strategies.
Part 2 - Implementation Phase:
- Bring the approved design plan to life.
- Set up and configure GoHighlevel and PhoneBurner integration.
- Implement automation workflows and reminders for agents.
- Ensure smooth lead and task assignments to team members.
- Configure robust tracking and reporting of key metrics.
- Deliver comprehensive training and documentation for ongoing management.
Requirements:
- GoHighlevel software certification.
- Experience with PhoneBurner or similar power dialers.
- Strong understanding of automation and CRM integration.
- Ability to design and implement complex workflows.
- Excellent communication skills to explain GoHighlevel’s capabilities and limitations.
- Experience in setting up webhooks for integrations.
Complete this form to apply:
https://docs.google.com/forms/d/e/1FAIpQLSdOYq1xLowhrkqBaXaDEb2y8Cb5r4m2uZd76ky94uXJXG9xHA/viewform
Networking Engineer | NOC Team
Job Description:
Summary of Position:-
- They should have hands-on on Technologies – Remote Support
- 24/7 Monitoring of Logs, Alerts, and Dash Boards
- Incident Identification & Recording
- Provide level 1 support to address the incident
- Prioritize and assign tickets to respective teams.
- Follow escalation matrix
Primary Responsibilities:
- Remote Support
- Cisco Router & Switches,
- Networking
- Network Devices.
- Monitoring of Log
- Assign tickets to respective teams.
- Follow the escalation matrix.
Requirements:
- Graduate 12th +3 years polytech Diploma.
- 1 to 2 Years Experience and 1-Year core experience in NOC Team & Remote Support.
- Excellent communication skills (Written & Verbal).
- Team Handling, Report Generation, Presentation skill.
- Flexible to learn and upgrade.
- Languages- Hindi/ English and can understand Gujarati is preferrable.
Microsoft Azure Data Integration Engineer
Job Description:
Microsoft Azure Data Integration Developer who will design and build cutting-edge user experiences for our client’s consumer-facing desktop application. The Senior Software Developer will work closely with product owners, UX designers, front-end, and back-end developers to help build the next-generation platform.
Key Skills:
- 3+ years of experience in an enterprise or consumer software development environment using C# and designing and supporting Azure environments
- Expert level programming skills in creating MVC and Microservices architecture
- Experience with modern frameworks and design patterns like .Net core
- Strong knowledge of C# language
- Hands-on experience using the Azure administration portal and iPaaS
- Demonstrable experience deploying enterprise workloads to Azure
- Hands-on experience in Azure function apps, app service, logic apps and storage, Azure Key vault integration, and Azure Sql database.
- Solid understanding of object-oriented programming.
- Experience developing user interfaces and customizing UI controls/components
· Microsoft Azure Certification, Business Continuity, or Disaster Recovery planning experience is a plus
Responsibilities:
- Architect, design & build a modern web application for consumers
- Explore configuring hybrid connectivity between on-premises environments and Azure, and how to monitor network performance to comply with service-level agreements.
- Collaborate with UI/UX teams to deliver high-performing and easy-to-use applications
- Participate in code reviews with staff as necessary to ensure a high-quality, performant product
- Develop a deep understanding of client goals and objectives, and articulate how your solutions address their needs
- Unit testing/test-driven development
- Integration testing
- Deploying Azure VMs (Windows Server) in a highly available environment
- Regularly reviewing existing systems and making recommendations for improvements.
- Maintenance
- Post-deployment production support and troubleshooting
Technical Expertise and Familiarity:
- Cloud Technologies: Azure, iPaaS
- Microsoft: .NET Core, ASP.NET, MVC, C#
- Frameworks/Technologies: MVC, Microservices, Web Services, REST API, Java Script, JQuery, CSS, Testing Frameworks
- IDEs: Visual Studio, VS Code
- Databases: MS SQL Server, Azure SQL
- Familiarity with Agile software development methodologies.
- Advanced knowledge of using Git source control system.
- Azure, AWS, and GCP certifications preferred.
Be a part of IOT Product portfolio and execute towards Digital Transformational initiatives.
Prepare design documents in collaboration with product managers and engineering squads
in development of use cases for new features.
Hands on product lead developer expertise in designing solutions running on hybrid cloud
environments.
Work as a Software Lead in application development using Java, JavaScript, Python, SQL and
other latest technologies running on AWS environments.
Drive Engineering activities in Microservices and Cloud based Architecture by leveraging
DevOps efficiencies and adopting new technology stack in AWS.
Drive communication and consistently report accurate product status for stakeholders
Able to lead a team of engineers, help them with technical issues. (80% self-work and 20%
influencing scrum engineers).
Balance time on development projects including Technical Design, Code Reviews, Mentoring,
and training. Able to break down requirements and build traceability in design and
implementation details.
Work with developers to define unit & automated tests and closely monitor development
milestones. Collaborate with scrum team to identify functional, system and end to end
integration of products leading to deployment.
Understand end to end flow in product development and able to prepare design documents
and present to Engineering and Product Leadership team.
Full stack product development experience.
Skills Required :
Bachelor’s/Master’s degree equivalent with strong knowledge methodology and tools.
8+ years working Experience in designing data, keyword driven or hybrid strategies; Ability
to troubleshoot and think out of the box
Experience in CICD pipeline configuration, creation, and maintenance – from build to deploy
to integration.
Experience in writing clear, concise and comprehensive design documents covering
functional and non-functional requirements.
Hands-on experience in large enterprise development in a multi-cloud environment.
Strong expertise over Java, Python language, Databases, experience in web Frameworks like
Django required for backend development.
Experience of working in AWS (S3, Lambda, RDS, Security, ILM and AWS Services).
Experience with Docker and Kubernetes for Container Management and Orchestration by
setting CI/CD Pipelines using Jenkins / Ansible.
Experience with API (REST/SOAP). Experienced in PowerBI, RDBMS, DB Architecture design
and good control over SQL queries.
Experience with any NoSQL Database, Caching and Messaging is a plus. Experience with
Messaging Tool and Caching Frameworks
Strong Understanding of fundamental concepts: Data Structures, Algorithms, OOPs
concepts, Design patterns and Architectures. Experience with Agile programming techniques
such as test-driven development. Design applications to optimize for performance and
usability.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Actively participate in the exchanging of ideas and information within the department
Participate in rollout of new business system integrations.
Serve as escalation point for system and troubleshooting issues, assist in resolving production issues.
Participate in or lead solution design sessions.
Ability to work effectively under pressure with changing priorities and tight deadlines
Provide technical advice, code reviews and assistance to other programmers.
Write complex integration solutions, optimized data extracts, updates and interfaces.
Interface with functional specialists to ensure solution design and integrity.
Devise sample input data to test accuracy of program.
Observe or runs test of program using sample or actual data, assist in user acceptance training.
Understand and embrace the global IT strategic direction
Adhere to all safety and health rules and regulations associated with this position and as directed by
superior.
Proactively organize verbal and written ideas clearly and use an appropriate business style
Be effective and consistent in providing regular updates to appropriate managers
Communication:
Ask questions; encourage input from team members
Able to work with and participate within a small multicultural professional team.
Provide regular updates to appropriate managers
Confer with reporting manager on complex or unusual situations
Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies
required to fulfill the job, this could include formal or self paced professional development. Participate in
the exchange of ideas and information within the department
Offer new ideas and suggestions for improvement. Identify and implement new practices and
processes that are “best in field”
Requirements:
KNOWLEDGE REQUIREMENTS
Experience in analysis, design, coding, and implementation of enterprise integration solutions.
Experience with webMethods components: Integration Server, Broker, Trading Networks, and SAP
Adapter. webMethods 10.x version preferred.
Experience with RosettaNet PIP’s and standards.
Experience with EDI Standards (ANSI X12) and AS2 protocols
Experience with XML/JSON and webservices (SOAP/REST).
Experience with PL/SQL.
Experience with FlatFile processing & SFTP
General understanding of scalability and high-availability systems.
Excellent communication/documentation skills
Experience in system administration a plus.
Experience with environment upgrading a plus (eg. version 9.X to 10.X)
EDUCATION & EXPERIENCE REQUIREMENTS
B.E./B.Tech/M.Tech/MCA
7 to 8 years experience in a relevant IT position OR equivalent external work experience
WORKING CONDITIONS
Location: Nodia
Travel requirements: Domestic and/or International, up to 10%.
Climate controlled office environment during normal business hours.
What you bring to the table
- Education: Bachelor's degree in IT, computer science or related
- Experience: 5-9 years of relevant experience for SSE role
- Exposure to microservices, API management tools like Swagger
- Must have experience in working on Agile Scrum teams in the past and exposure to any of the Agile project management tools like Jira, Mingle, RTC, TFS etc.
- Proficient in application log analysis.
- Experience Java/JEE Development - especially EJB 2.1 / 3.0, JDBC
- Experience with application servers such as JBoss AS or IBM WAS is an advantage
- Experience in SQL programing using PostgreSQL / MySQL /Maria DB and JPA (Annotation Based)
- Knowledge of build tools such as Maven or Gradle and of continuous integration tools such as Jenkins, Nexus
- Basic knowledge of web services (SOAP or REST) and web technologies (HTML, CSS, JS)
- Basic knowledge of containers like Dockers, basic knowledge of cloud infrastructure
- Ability to interact and coordinate with employees at different levels, different groups, and different geographical locations within the company
- Ability to support multiple existing applications as well as work on building new ones
- Ability to provide accurate project estimates and make recommendations on specific technologies to use based on business requirements
- Good verbal and written Communication.
- Readiness for short term Domestic and International Travels
Preferred
- Industry knowledge with respect to payments systems and processing in the Debit/Credit and Account based payments (EFT Switching) from different channels like POS, ATM or ecommerce, Card Management System and Real Time Payment Systems.
- Exposure to the Interchange Interfaces like Visa Net, MasterCard, BankNet
- Exposure to Interchange Simulators and Mandates Management.










