Telesales Executive

• Strong Behavioral Data Analyst Profiles
• Mandatory (Experience 1): Minimum 4+ years of experience in user analytics or behavioural data analysis, focusing on user app and web journeys
• Mandatory (Experience 2): Experience in analyzing clickstream and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, or Firebase
• Mandatory (Skills 1): Hands-on experience in A/B testing, including hypothesis design, experimentation, and result interpretation.
• Mandatory (Skills 2): Strong analytical ability to identify behavioral patterns, anomalies, funnel drop-offs, and engagement trends from large datasets.
• Mandatory (Skills 3): Hands-on proficiency in SQL, Excel, and data visualization tools such as Tableau or Power BI for dashboard creation and data storytelling.
• Mandatory (Skills 4): Basic understanding of UX principles and customer journey mapping, collaborating effectively with UX/CX teams
• Mandatory (Company): B2C product Companies (fintech, or e-commerce organizations with large user behavior dataset is a plus)
• Mandatory (Note): Don't want data analysis but business/product/user analyst

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 

Key Skills: 

• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Additional Information 

• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

Software Architect

Experience required: 7+ years

Notice period: Immediate

Description

Software Architects are the strategic thinkers and technical leaders within the client organization. They design, validate, and guide the delivery of enterprise-grade systems that balance innovation, performance, scalability, and cost efficiency.

In this role, you work at the intersection of business strategy and technical execution. You collaborate across engineering, product, and design teams to define architecture blueprints, select technologies, and ensure systems evolve in alignment with customer goals. Architects are hands-on, often prototyping solutions and coaching teams, while also trusted to influence executives on technical direction.

Requirements

The ideal person:

• Proven track record in architecting and delivering large-scale, distributed software systems.
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• Expertise in modern architectural patterns: microservices, event-driven systems, composable commerce, headless architectures.
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• Ability to translate business strategy into actionable technical roadmaps and system designs.
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• Strong leadership skills: guiding engineering teams, mentoring individuals, and setting technical standards.
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• Excellent stakeholder management and communication skills, from engineers to C-level.
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• Commitment to designing systems that are secure, performant, and cost-efficient.
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Desirable Skills

• Deep experience with multiple programming languages and frameworks (e.g., JavaScript/TypeScript, Node.js, React, Java, .NET, Python).
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• Strong knowledge of cloud-native architectures (AWS, GCP, Azure) and containerisation (Docker, Kubernetes).
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• Experience with data platforms, integration patterns, and API-first design (REST, GraphQL, gRPC).
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• Familiarity with CI/CD, DevOps, and Infrastructure-as-Code practices.
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• Understanding of security standards, compliance (GDPR, SOC2), and enterprise IT constraints.
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• Ability to design for scalability across global markets and multi-tenant environments.
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• Strong knowledge of design systems and front-end frameworks, ensuring alignment between presentation and infrastructure.
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• Experience leading architectural reviews, trade-off analysis, and decision records.
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• Ability to mentor teams and establish communities of practice around architecture.
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• Awareness of emerging technologies (AI, serverless, edge computing) and their practical application.
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On any given day you might

• Define architecture blueprints and technical roadmaps for enterprise projects.
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• Partner with product owners and business stakeholders to align architecture with strategic goals.
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• Make key technology selection decisions, balancing innovation with long-term maintainability.
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• Review system designs, ensuring alignment with principles of security, scalability, and performance.
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• Support engineering teams with hands-on prototyping and technical problem solving.
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• Facilitate architectural reviews and communicate trade-offs to both technical and non-technical audiences.
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• Collaborate with designers to ensure UI/UX and architecture integrate seamlessly.
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• Influence customers, helping them modernise platforms and adopt composable, headless, or cloud-native approaches.
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• Establish coding standards, architectural patterns, and governance processes.
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• Share thought leadership internally and externally, positioning the organization as a trusted advisor.
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You bring

• 7+ years of software development and architecture experience.
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• Expertise in designing cloud-native, distributed systems.
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• Proven success in leading technical decisions across multi-team programmes.
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• Strong cross-functional collaboration and customer-facing skills.
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• Advanced understanding of system integration, security, and performance optimisation.
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• Familiarity with enterprise-scale delivery: migration projects, composable commerce, API ecosystems.
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• Advanced English, able to communicate at both executive and engineering levels.
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(Bonus) Experience contributing to open-source, publishing architectural thought pieces, or speaking at conferences.

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

We are a growing team of 180+ professional experts coming from diverse backgrounds who have keen expertise in dealing with Digital Products. A flexible work environment, a high level of empowerment, involvement in the company's business decisions, leadership development through mentoring, skills development initiatives are the big takeaways at Appitsimple Infotek.

URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about

Job description

• Candidate should be familiar and comfortable with Freeswitch.
• SIP Development experience.
• Must be aware of Sip and webrtc integration.
• VOIP software development.
• Good Knowledge in PBX, SIP, RTP protocols.
• Worked on Queue, IVR and Voicemail related applications.
• Expert in Freeswitch installation, configuration and troubleshooting.

Regards,

Devshree Vaishnav

We are looking for an enthusiastic Sales Intern In the U.S.A who can run sales drive for Spacenos and help us obtain clients.

Skills Required

• Strong Interpersonal Skills.
• Strong Self Motivation.
• Strong Convincing Ability.

Roles and Responsibilities

• Carry out Sales Drive in the U.S.A for Spacenos. 
• Observing and carrying out sales processes.
• Updating documents and sales records.
• Finding U.S.A clients and getting service contracts in software from them.
• Identifying potential weaknesses and offering improvement suggestions.

Payscale

• Commision based - 10% to 15% of the total revenue brought in by you. 

About Us:

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

Hiring Process:

• Apply for your CV and past work to be reviewed.
• Receive a telephonic interview or assessment upon filling the final step form.
• Receive offer letter if selected.   

Apply soon, the earliest applicant would be preferred over the late applicants.

Our job is one of empowerment. Specifically, empowering our clients to improve their business through advances in technology and data. As the ad tech ecosystem continues to become more complex, we are counted on to provide expertise on digital marketing technologies, incorporate strategy and manage tracking of all digital marketing efforts. But as our client roster continues to grow, we’re going to need more help.

YOUR RESPONSIBILITIES

• Automated testing of complex SPA Web application (brand-new software products based on unified platform, new features, bug verification), requirement testing, analysis and clarification (direct communication with product owner),
• Communication with different cross-functional teams
• Following automation testing standards set in the team
• Help to build fully automated testing pipeline

 REQUIRED SKILLS AND EXPERIENCE                                                                                              

• 3-5 years of experience in automation testing
• Testing web-applications (UI and API), including SPA
• Black box testing (boundary values, equivalence partitioning)
• UI/UX Testing
• C# experience of 2+ years
• NUnit or similar
• Selenium WebDriver
• CSS-selectors                                                                    

DESIRABLE SKILLS AND EXPERIENCE                                           

• Basic knowledge of core JavaScript
• Desire to learn tools and techniques
• Confluence or similar
• Bug tracking system (Jira)
• TeamCity
• Allure or similar
• Jira X-Ray or similar
• Performance testing experience
• Cross-browser testing experience
• Security testing experience                                             

PERSONAL SKILLS

• Clever personality
• Strong spirit skills set: conflict resistant, self -motivated, result-oriented, responsible, honest, “open”, courageous