As a Product Manager, you will collaborate with a cross-functional team of designers, developers, and quality assurance analysts to execute on a portfolio of complex projects related to designing the next generation of our B2C and B2B offerings.
This position is based out of our swanky Gurugram head office.
Ability to manage work in a fast-paced environment and not minding getting their hands dirty is a must.
Location: Gurugram
A successful candidate for this role will have 0 to 3 years of relevant experience in delivering and managing industry-first products and platforms, with a strong user focus, excellent project management skills, delivering impeccable BRDs and PRDs, and a motivation to achieve results in a fast-paced environment. They should be well-accustomed to project management tools like JIRA, Confluence, etc.
Role requirements:
1. Utilization of agile methodologies: to define requirements, prioritize features, provide business guidance, and perform acceptance testing, for newly-developed products as well as enhancements to existing products
2. Understanding data and analytics and using that as a focal point for all deliveries is a must.
3. Proven ability to work in cross-functional environments including digital sales, marketing, business management, and design and engineering teams.
4. Takes responsibility as the Product Owner/ Champion of the assigned product/ module and is the go-to person for any solutions/requirements in the assigned area.
5. Ability to develop quick partnerships with 3rd party systems and integrate their API's to enhance a company's product capabilities faster.
6. Ensure UAT and QA checks on every product release.
7. Make sure OKRs and timelines are met without impacting the quality of product or its release.
Subodh Popalwar
Software Engineer, Memorres
About Bajaj Capital
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Machine Learning (ML)About HighLevel
Founded in 2018, HighLevel LLC (www.gohighlevel.com) is a two-tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one-stop solution for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools in the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call centre / Sales agencies, and freelancers. We operate across niches like real estate, dental & medical, local businesses, e-commerce, professional services, and field services.
Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, Omni-box communications, social media, invoicing & payments to name a few. We currently service over 51,000+ agencies and 400,000+ small & medium businesses with a 900+ strong team that works remotely across 20+ nations. We encourage you to check out our YouTube channel to learn more about our platform
https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
About the role
HighLevel Inc is actively seeking a dynamic Product Manager to spearhead Support operations and AI products within our team. In this influential role, you'll be at the forefront, identifying opportunities, conducting proof of concepts, shaping user experiences, and crafting innovative solutions.
Collaborating closely with diverse teams, including engineers, marketers, support agents, and customer success, you will play a pivotal role in defining, prioritizing, and bringing to fruition groundbreaking solutions. Your efforts will not only contribute to keeping HighLevel's support costs in check but also ensure utmost customer satisfaction.
As the Product Manager for Support AI, your key objectives are to:
- Leverage AI/ML methodologies to intelligently respond to customer support queries.
- Facilitate the support team by addressing product and technical requirements
- Identify and implement effective strategies and processes to:
- Improve the accuracy of the AI responses to suit the user inquiries
- Reduce escalations to human support agent
- Establish a robust knowledge base for the platform
- Productize the support AI bot to be deployed for our parent accounts
This role offers a unique opportunity to drive innovation, optimize support operations, and enhance customer interactions through the strategic application of AI. Join us at HighLevel Inc. and be a vital part of reshaping the future of our support landscape.
Type - Full Time (Remote in India)
Your roles & responsibilities:
Strategy & Vision:
- Establish the strategic direction and vision for the product features.
- Make informed decisions about product roadmaps based on market trends, customer needs, and competitive landscape.
Product Planning and Roadmap:
- Collaborate with stakeholders to identify and prioritize requirements and feature enhancements.
- Collaborate with the support team to identify their needs and current challenges, which would feed forward into the Product planning process.
- Develop and maintain a detailed product roadmap for Support AI, aligning it with the company's overall product strategy and goals.
Requirements Definition:
- Conduct user research, interviews, and data analysis to gather insights and identify pain points.
- Translate user needs into clear and actionable product requirements, user stories, and acceptance criteria.
Product Development and Launch:
- Collaborate with engineering, design, and support teams to ensure timely and high-quality product delivery.
- Plan and execute product launches, including creating go-to-market strategies, coordinating marketing efforts, and driving user adoption and engagement.
Stakeholder Communication:
- Communicate product plans, progress, and updates to internal teams and stakeholders, including executives.
- Act as a subject matter expert on Support AI and Best Practices, providing guidance and support to internal teams and external customers.
Performance Monitoring and Analysis:
- Define and track key product metrics to evaluate product performance and drive data-driven decision-making.
- Monitor user feedback and conduct a competitive analysis to identify areas for improvement and address pain points.
What we’re looking for;
- Domain Knowledge: Strong understanding of AI, Knowledge Base & SaaS concepts, technologies, and market trends.
- Analytical Skills: Excellent analytical and problem-solving skills. Ability to use data and metrics to drive product decisions and measure product success.
- Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas and concepts to both technical and non-technical stakeholders.
- Leadership and Collaboration: Strong leadership skills to drive the product vision, influence cross-functional teams, and work collaboratively in a fast-paced, agile environment.
- User-Centric Mindset: Deep empathy for users and a strong passion for delivering exceptional user experiences.
- Business Acumen: Understanding business models, market dynamics, and competitive landscape. Ability to align product decisions with business goals and drive product success.
Experience;
- Minimum 3+ years as a Product Manager, with a strong preference for AI, Support & SaaS experience.
- Bachelor's degree in computer science, engineering, business, or a related discipline.
- Familiarity with leading AI technologies and how SaaS support works
Why should you join us?
At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our
unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritize the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.
Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.
About the Company
LiquiLoans (LL) is an RBI registered NBFC. The LL platform provides consumer loans and has established a strong value proposition in the digital lending space. It is a well capitalized NBFC-P2P with a vision to build an easy to use financial platform serving millions of customers in India. The company is founded by entrepreneurs who have previously co-founded a successful rental platform "RentoMojo''. LiquiLoans is funded by Matrix Partners, which has invested in some of the marquee companies like OlaCabs, Practo, Quikr and Cloud Nine. Marquee Angel Investors.
Our goal is to allow borrowers to get loans at interest rates cheaper than a bank and enable every lender to give loans to creditworthy individuals in a safe and legal manner. We intend to build a dynamic, completely tech-enabled, loan exchange platform where individuals can lend money to other individuals within minutes. We plan to integrate the new age data-driven lending strategies and come up with an end to end, easy to use, online spread of financial products and services.
Ours would be a one-stop destination for all our users, from providing credit facilities to offering investment opportunities. We aspire to develop India’s one of a kind, highly liquid interface where an individual can invest, render and take exposure against existing credit employed within minutes.
Founding Team
- Achal Mittal: (https://www.linkedin.com/in/achal-mittal-8a95993a/): NMIMS Alum, Ex ICICI and HSBC and co-founded Rentomojo
- Gautam Adukia: (https://www.linkedin.com/in/gautam-adukia-415a0650/): IIM Alum, Ex IIFL Funding: Raised Series A funding from Matrix Partners
Designation - Product Manager
Key Responsibilities: -
- Conceptualize impactful features and product offerings by collaborating with internal teams like engineering, design, marketing, operations and business development
- Manage the product life cycle, including strategy, requirements, target user research, prototyping, user experience journey, stakeholder satisfaction, etc.
- Implement go-live strategies, define goals and metrics for the success of your product/ feature/ process
- Identifying new potential channels that run parallel with the business goals.
- Creating campaigns and strategies that can attract more customers to the business.
- Measuring and reporting on the performance of all digital marketing campaigns and assess against goals (ROI and KPIs)
- Demonstrate product features to clients/customers, & internal employees
- Brainstorm new and creative growth strategies
Required Skill Set:
- Minimum 3 years of work experience in a product-oriented environment
- Knowledge of Jira, Adobe XD, Google Docs, Freshdesk/Zoho software(s)
- Experience in Agile / Scrum development methodologies
- Crisp communication skills & ability to convert requirements into user stories
- Ability to focus on the task while coordinating with multiple stakeholders
- Experience with enterprise solutions in at least one area like Payments, Embedded Finance, Fintech, Financial Services, CRM, LOS, LMS, etc.
Job Description
1. The candidate will work on building whatsapp as a communication layer for Heyo.
2. The use-cases include building whatapp chatbot for support, helping merchants to send automated communication to their customers and other chat related use-cases
3. Its a hand-on role, so the person should be good in wirting PRDs, interacting with design and engineering teams
4. The candidate should be on top of the updates by whatsapp and should be able to think of use-cases around it
Requirements
1. Have 3-7 years of PM experience
2. Have worked on whatsapp business APIs and built chatbots in the past
3. Working as a hands-on person
Headquartered in Redwood city, CA, our client is a communication and assessment SaaS startup that enables the movement health professional (athletic trainer, physical therapist, recovery specialist) to seamlessly capture and assess patient care data through cutting edge technologies such as machine learning and AI. It improves outcomes for healthcare organisations by identifying early signs of clinical deterioration in chronically-ill patients thereby decreasing hospital admissions and reducing unnecessary spending.
This revolutionary startup has raised $3 Mn in a seed funding round led by top investors. It is all set to democratise the accessibility and affordability of movement health through its full stack digital health platform.
What you will do:
- Developing and refining prioritized product needs based on insights from market research, competitive analysis, customer engagement, business needs and collaboration with subject matter experts
- Owning the successful delivery of your roadmap and co-owning the success of the overall products
- Effectively identifying and managing cross-team dependencies
- Building effective relationships that matter with engineering, design, QA and a variety of cross-functional stakeholders
- Developing communications material, value propositions, and high-level strategic justification to help explain the why of your product both internally and externally
- Developing relationships with customers and prospects, gathering and understanding customer feedback on existing products and products in development
- Communicating the vision of the product, value proposition and releasing goals to the cross-functional team as part of the release planning process
Desired Candidate Profile
What you need to have:- Bachelor’s degree
- 2 Years of product management experience, including cloud/SaaS product
- Preferably 5 Years of product management experience, including cloud/SaaS product
- Healthcare Experience
- Understanding of the industry, market, and product/service trends affecting the organization’s competitiveness
- Expertise on features and product
- Excellent communication and collaboration skills
- Customer centric mindset
- Ability to lead agile teams effectively
- Ability to use common tools to create mockups, stories, and roadmaps
- Ability to find way to measure and track customer satisfaction effectively throughout the product development
Javascript
Data AnalyticsJob profile: Product Manager
The ideal candidate is an analytical team player who will be responsible for leading a team of high performing individuals who own the entire product lifecycle from strategy to evaluation. You will also work cross-functionally to complete product roadmaps and discover new opportunities.
Responsibilities:
- Create business models and analyse competitive landscape.
- Develop and monitor data-driven analytics.
- Mentor employees to help them achieve individual & team objectives.
- Work with the lead product manager, key stakeholders and a cross-functional team to assist with new product releases, including product launch deliverables.
- Work with sales and partners to strengthen offerings.
- Define the product requirements and manage aspects of the offering roadmap.
- Develop and coordinate enablement assets for sales and partners.
- Work with industry analysts, partners, and customers to gather and validate market requirements, understand pain points, address RFEs, and evangelizing the product roadmap and vision.
Qualifications:
- Bachelor's degree or equivalent 3+ years of experience in Product Management, Engineering, or Consulting.
- Strong written, verbal and collaboration skills.
About this role
CareerNinja is a personalised learning platform, that leverages AI to create customised learning environments for a learner based on their goal and background.
It curates the right content & connects to the right industry mentors & job opportunities to enable youth to learn in an experiential manner & achieve their next career goal.
We are ultimately working to productise learning & career goal achievement so as to make the same accessible to anyone at mass-global scale.
Your role, very simply put, is to work with the Founder directly & make this happen. Along with the design & dev teams, you will drive product right from understanding the users, designing the right experience & interface to make it happen & ensuring it is shipped on time & of course continuously iterated. This is an opportunity to literally own and build a product from it's early days & see it to scale given the fast growth. Ultimately you will also drive product monetisation & growth.
If you grow well you will be the one leading all things product, thus this is an exciting leadership role.
Responsibilities
- Understand markets, competition, and user requirements in depth.
- Work collaboratively with the UX/UI and engineering team.
- Define a roadmap for the development team.
- Explore and integrate monetisation strategies and evolve business models
- Execute on that roadmap to ensure resiliency and reliability of the product.
- Work closely with engineering to solve problems and build elegant solutions.
- Work closely with design and content team to ensure you’re enriching the end-customer experience.
- Learn, understand and predict user interactions.
Experience
- 1-4 years of product management experience.
- Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Growth and Business. Marketing understanding is a definite plus
- Successful track record in planning, developing and executing a strategy for a product while collaborating cross-functionally.
- Solid engineering fundamentals & strong expsoure to technology.
- You’re entrepreneurial and are comfortable working in a complex and fast-paced environment.
- Analytical and data-driven, you love digging into the data to understand what’s happening and define & measure success on every project.
- You’re passionate about your customers and always bring questions back to what will serve them best.
- You’re a confident communicator.
- Experience driving the product vision, go-to-market strategy, and design discussions.
- Experience as a software engineer/developer or a designer and working with distributed teams is highly desired.
Benefits
Working with us could be your best decision if you're looking for learning, growth and wide exposure. You will be given real responsibilities, freedom to make decisions and come up with ideas and work closely with the founder and the core team, all in a flexible, casual and young (everyone under 30) work environment.
Flexible work, free snacks, board game breaks, etc are just a regular part of our work life.
Tailor and Circus is a progressive and unisex underwear brand in the Indian apparel space, at the forefront of E-commerce and product innovation. We have created India's most comfortable and responsible piece of underwear, offering the highest quality and selling direct-to-consumer. As a brand, we are India's first inclusive and body-positive underwear company. This has been part of the company's DNA since the inception, all our models and influencers who represent the brand are real people having real bodies.
Tailor and Circus is looking to hire suitable candidates for the Product Manager role who will handle user-facing product experience (website) and is very data-driven. The role will be based either in Bangalore or Coimbatore.
Roles and Responsibilities:
- You will be focused on building consumer-facing applications for the Tailor and Circus website.
- You will be responsible for conceptualizing and building user experience across the website and other customer touchpoints.
- Define and manage all critical user journeys and conversion funnels across website and other customer touchpoints.
- You will be responsible for launch and change management of features going live on apps/website.
- You will work closely with PMs responsible for all key business areas (Marketing, Design and Tech) to create a simple and delightful experience for our users.
- You will have a high degree of responsibility and ownership.
- You will drive the strategy, roadmap, execution, and growth of a product area.
- You will work closely with other product managers, engineers, designers, marketing, legal, analytics and do everything (defining requirements, prioritizing, testing, writing copy, tracking metrics and more.) to deliver high-quality products.
Apply If you:
- Minimum of 1-2 Years of Experience in Product & Marketing Management
- Can showcase your user-facing products experiences
- Have very high customer obsession
- Are a highly data-oriented person and have skills to analyze data using SQL
- Have an understanding of funnels, sprint & agile ways of working, PRDs & wireframes
- Have empathy towards users and colleagues, are creative and excited by ideating/ building new product features and functionalities.
- Demonstrates strong proficiency across the Auto Industry value chain and related best practices. Possess expertise in one or more Functional areas Sales & Aftersales, Logistics, Dealer Management, etc.
- Conversant with more visual, more design-thinking based, and more agile lightweight approaches such as customer personas, customer journeys, service blueprints, story maps, etc
- Experience in agile methodology performing the role of product owner and have worked on at least 1 agile tool (eg. JIRA)
- Conversant with Spoken and Written German and English
- Global exposure to a multi-cultural organization structure
Educational Qualifications:
- B.E./B. Tech/M. Tech. – Mechanical, Instrumentation, Industrial, Communication, Electronics, Comp. Science etc.
- PGDM/MBA – Supply Chain, Operations, Marketing, Finance, IT, etc.
- Any relevant certification will be an added advantage – Six Sigma, APICS, SCOR, PMP, etc.
We are now looking to onboard an exceptional Senior Product Manager on our team.
The product manager will create new and interesting products and features for our B2B users, and will work with the best minds in the industry. The role will give you an opportunity to work with a cross-functional team from Business, Product and Design.
We are looking for someone who can:
- Develop and implement product strategies consistent with company vision
- Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products
- Work with senior management to create product plans and roadmaps
- Lead product managers and coordinate cross-functional teams
- Produce and review product requirements documents (PRD)
- Ensure products and releases are launched correctly and on schedule
- Make creative recommendations to expand product base and vision
- Suggest ways to track product use and impact on end users
An ideal candidate will have:
- 4-7 years of work experience as a product manager, preferably in a start-up
- Proven experience as a Product Manager or similar role
- Experience in product lifecycle management
- Familiarity with Agile framework
- Excellent problem-solving skills
- The ability to own end-to-end responsibility
- A "Will Do" attitude
We have:
- A team of aces, from top-tier schools and start-ups, to work with
- A fast-paced, data-driven, and fun work environment
- A huge appetite for new, disruptive, creative, and implementable ideas
- An open work culture
We offer:
- Competitive salary
- Great working environment, opportunity to work directly with the founders on very exciting real-life problems.
- Opportunity to grow really fast.
- Opportunity to hire a team & mentor them in the future.
- ESOPs
If this is something that interests you, let's talk.
Follow CutshortSubodh Popalwar
Software Engineer, Memorres