Telesales Executive

DIGITAL MARKETING SPECIALIST

ABOUT US

Datacultr is a global Digital Operating System for Risk Management and Credit Recovery, we drive Collection Efficiencies, Reduces Delinquencies and Non-Performing Loans (NPL’s). Datacultr is a Digital-Only provider of Consumer Engagement, Recovery and Collection Solutions, helping Consumer Lending, Retail, Telecom and Fintech Organizations to expand and grow their business in the under-penetrated New to Credit and Thin File Segments. Datacultr’s platforms, make the underserved and unbanked segment viable, for providers of Consumer Durable Loans, Buy Now Pay Later, MicroLoans, Nano-Loans and other Unsecured Loans. We are helping millions of new to credit consumers, across emerging markets, access formal credit and begin their journey towards financial health. We have clients across India, South Asia, South East Asia, Africa and LATAM. Datacultr is headquartered in Dubai, with offices in Abu Dhabi, Singapore, Nairobi, Mexico City and Ho Chi Minh City; with our Development Center based out of Gurugram, India.

JOB DESCRIPTION

POSITION – Executive / Senior Executive/ Specialist

ROLE – Individual Contributor

FUNCTION – Growth

WORK LOCATION – Gurugram

QUALIFICATION – B.Tech/ B.C.A/ M.Tech/ MBA

EXPECTATION

We are seeking a highly skilled and motivated Digital Marketing Specialist to join our dynamic marketing team. The ideal candidate will have a passion for digital marketing, a strong understanding of current digital marketing tools and strategies, and the ability to lead integrated digital marketing campaigns from concept to execution

KEY RESPONSIBILITIES

Digital Strategy Development –

 Develop and implement comprehensive digital marketing strategies to enhance brand awareness and drive online traffic.

 Conduct market research and competitor analysis to identify trends and opportunities in vertical that the company operates in.

SEO/SEM –

 Optimize website content and landing pages for search engine marketing.

 Perform ongoing keyword discovery, expansion, and optimization. Campaign Management –

 Plan and hands-on execute all digital marketing campaigns, including SEO/SEM, email, social media, and display advertising campaigns.

 Measure and report on the performance of all digital marketing campaigns and assess against goals (ROI and KPIs).

Content Creation and Management –

 Develop content calendars and ensure content is informative, engaging, and aligned with brand messaging.

 Collaborate with internal teams and vendors to create landing pages and optimize user experience.

Analytics and Reporting –

 Use data to identify trends and insights, and adjust strategies accordingly.

 Prepare weekly/monthly/quarterly reports on campaign performance and suggest improvements.

Collaboration and Coordination –

 Work closely with the other teams to align digital strategies with overall marketing goals.

KEY REQUIREMENT

 Proven working experience of a minimum 3 years in digital marketing in a B2B startup.

 Demonstrable experience in managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns.

 Solid knowledge of website analytics tools (e.g., Google Analytics and Tag Manager and other relevant tools).

 Working knowledge of HTML, CSS, and JavaScript development and constraints is a plus.

PERKS & BENEFITS

 Flexible Working Hours

 Medical Benefits

 Exciting work culture

We're looking for candidates with experience with IT services sales only for this role. The candidate will be responsible for generating IT (Information Technology) sales and business, developing relationships with new clients, making sales visits and presentations, maintaining advanced knowledge of services, and establishing and meeting sales goals. The official designation would be Customer Success Executive.

Job Responsibilities

• Assist the sales team in lead generation and prospecting by using various online and offline tools and methods like cold calling, emails, events etc.
• Identify potential clients and establish relationships to understand their needs and requirements.
• Schedule appointments and demos for the sales team with qualified prospects.
• Provide excellent customer service by responding promptly to inquiries and concerns.
• Collaborate with other departments, such as marketing and customer service, to ensure customer satisfaction and retention.
• Liaise with technical team and marketing team for product marketing
• Achieve annual and quarterly order and revenue targets
• Suggest upgrades and services that may be of interest to clients.
• Negotiate with clients to secure the most attractive prices.
• Develop sales presentations, proposals, and contracts.
• Review clients' feedback and implement necessary changes.
• Remain in tune with trends in consumption to ensure that our offerings remain relevant.

Mandatory Skills:

• 2 years of Experience in IT Service Sales.
• MBA in marketing, business administration, or similar.
• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Ability to work independently and as part of a team.
• Should be good with decision-making and problem-solving skills
• Strong organizational and time-management skills.
• Ability to generate revenue by identifying pain points and suggesting suitable services.
• Great networking skills.

Benefits:

• Fantastic company culture.
• No politics. Just pure work and play!
• Very approachable and helpful seniors and peers.
• Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
• Lots of creative freedom!
• Lots of fun at the workplace.
• Frequent fun activities to make work even more enjoyable :)

Your Qualifications:

 7 to 12 years of experience with majority as Java engineer

 Strong hands on experience on building application using technologies Java, Spring, Hibernate, Maven/Gradle.

 Experience in building Micro Services using Spring Boot / Go.

 Strong knowledge and experience with SQL queries and databases like Postgre SQL/Oracle.

 Strong knowledge and experience on Platform components such as Docker, Kubernetes and Service Mesh (Istio).

 Good knowledge of scripting languages (preferably Python and Bash)

 Familiarity with CI/CD environment (Jenkins).

 Experience on Observability stack such as ELK Stack, Prometheus & Grafana would be added advantage.

 Should have experience on Active MQ based async queuing system design and deployment.

 Strong experience of system design and implementation of end-to-end integrated systems.

 Familiarity with Hazelcast and Zk Solution would be a plus.

 Strong skills to write technical design documentation.

 Experience of leading a team as tech lead.

 Ability to work effectively in a team environment as well as independently.

 Good communication skills with tech/non-tech people.

What You'll Do:

 Assigned to software development projects and/or system enhancements as tech lead.

 Be engaged in a whole process of development project (requirements analysis, design, implementation, testing/verification, deployment, operation/maintenance).

 Work closely with project manager and other engineers. Some of them are in different locations such as Japan and Singapore.

 Always improve the design quality, code quality, testing quality and system quality spontaneously. In addition, create such a culture in our team.

 Understand business needs and user behavior and develop solutions to those needs.

 Develop and maintain a deep understanding of our systems and propose system improvements.

 Guide and support less-experienced members as mentor and role model to improve the team productivity and achieve team’s goals together.

Better to Have:

 Familiarity with Telecom Service Provider’s Billing Ecosystem/BSS Systems.

 Familiarity with and experience on Cloud Native Technologies.

 Familiarity with Agile Software development process.

 Familiarity with and experience on Linux/Unix environment

 Work experience with a remote team

 Familiarity with Atlassian tools (JIRA, Confluence, HipChat)

 Familiarity with source control system (Gitlab, SVN, etc.)

OUR COMMITMENT TO YOU:

You'll benefit from our network of global communities and collaborative culture that will help you build technical and functional skills and capabilities. And because we serve more than 28 countries industries globally, you'll have the opportunity to develop valuable industry-specific expertise.

The scale of our capabilities and client engagements and the unique way we innovate, operate and deliver value will give you the opportunity to deepen your existing skills even as you help create the latest technology trends. You'll have access to leading-edge technology.

• Bachelor's degree or equivalent practical experience.
• 1-2 years of experience working in sales, marketing, and/or consulting.
• Experience leading sales organizations and delivering business performance.
• People management experience.
• Lead, grow, and coach a team of business development consultants with great sales leadership and culture of performance. Provide leadership, inspiration, mentorship, and career development to members of your team.
• Work closely with the team to uncover and identify growth opportunities via understanding clients’ business models and objectives. Coach team to serve as trusted advisors to deliver best solutions, solving clients’ business challenges and cultivating relationships with clients’ executives through in-person and phone based meetings and other communication channels.
• Lead strategic planning and projects to identify key growth opportunities in the Indian market, including quantitative analysis, industry research, and defining go-to-market plans.
• Drive exceptional collaboration across internal partner teams and leadership critical to your team’s success, building alignment and maximizing joint impact of teams toward common goals of great customer experience and sustainable business growth.

Responsibilities

• Build efficient, testable, and reusable wordpress modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions
• Manage and update theme as per requirement

Skills

• Strong knowledge of wordpress
• WooCommerce plugin
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object oriented PHP programming
• Understanding accessibility and security compliance
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Familiarity with SQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git