Telesales Executive

Quality Analyst

We are looking for a results-driven Software Tester to be responsible for designing and running tests on software usability and provide quality assurance from the stage of software development to deployment. You'll conduct manual tests to ensure the software created by developers is fit for purpose and any bugs or issues are removed within a product before it gets deployed to everyday users.

Position Overview:

We are on the hunt for a dedicated Manual Quality Analyst with specialized experience in mobile and web application testing. The successful candidate will have a rich background in manual testing methodologies, ensuring that our mobile and web applications function seamlessly.

Key Responsibilities:

1. Manual Testing & Validation: Lead manual testing efforts for both mobile (iOS, Android) and web applications.

2. Test Design: Design, document, and execute manual test cases and test scripts based on real-time requirements.

3. Cross-Platform Testing: Validate functionalities across various device types, operating systems, browsers, and screen sizes.

4. Defect Management: Identify, document, and manage defects, ensuring effective defect tracking and resolution.

5. Collaboration: Work closely with the development, product, and business teams to understand requirements, use-cases, and user journeys.

6. Performance & Load Testing: Manually simulate multiple users to test the application's performance and behavior under peak loads.

7. Usability Testing: Ensure that applications are intuitive and user-friendly.

8. Regression Testing: Manually verify that previously developed and tested software still functions after a change.

Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Years of hands-on experience in software quality assurance, predominantly in manual testing of mobile and web applications.
• Proficient understanding of software QA methodologies, tools, and manual testing best practices.
• Demonstrated ability to create comprehensive manual test plans and test cases.
• Strong analytical and problem-solving skills, with meticulous attention to detail.
• Prior experience working in an Agile/Scrum development environment.
• Good to have prior experience using Test management tools like JIRA, Postman, Bugzilla etc
• Proficiency in automated testing tools like Selenium, Appium, or similar is added advantage

Note: Experience in Mobile Application Testing is must

Qualification: Doesn’t matter. Skills and experience do.

Objectives of this Role

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
• Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings

Daily and Monthly Responsibilities

• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
• Work with the sales and marketing team to drill customer references and develop case studies

Requisites

• 0-3 years of experience in communications, marketing, sales, account management, or customer success
• Strong verbal and written communication, strategic planning, and project management skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Readiness to travel to client location as and when required
•  

Work location:

Candidates must be based out of Mumbai. Work from office @ WeWork Malad.

Salary:

We highly value talent and experience. Competitive salary or better.

“Re-imaging credit and payments from First Principles”

Payments is an interesting engineering challenge in itself with requirements of low latency, transactional guarantees, security, and high scalability. When we add credit and engagement into the mix, the challenge becomes even more interesting with underwriting and recommendation algorithms working on large data sets. We have eliminated the current call center, sales agent, and SMS-based processes with a mobile app that puts the customers in complete control. To stay agile, the entire stack is built on the cloud with modern technologies. 

OneCard (Best credit card app) : http://www.getonecard.app/">www.getonecard.app

OneScore (Over 10 million downloads): http://www.onescore.app/">www.onescore.app

What you will do:

• Execute new ways of attracting and hiring tech and product talent - PAN India across various technologies.
• Manage complete recruitment life cycle (Source > Screen > Interview > Hire)
• Conduct interview assessments combining various methods including technical assessments.
• Building a healthy talent pipeline across the tech/ product domain.
• Deliver exceptional candidate experience throughout the process.
• Collaborate with the HR team, delivering on key internal SLAs.
• Ability to conduct market intelligence in sourcing candidates, mapping, negotiating offers and decision-making.
• Manage vendor relationships.

Who you should be?

• Passionate about technology, hiring and networking with people.
• Minimum 3 to 5 years of Technical recruitment experience (preferably with Product/ Fintech Companies/ startups).
• Comfortable working with a fast-paced startup environment.
• Skilled with G-Suite applications, preferably ATS experience.
• Preferably someone with a technical education background.
• Strong communicator and go-getter.

Work Location: Aundh, Pune office (the role is on-site with WFH flexibility owing to environment and business drivers)

Designation: Team Lead ( Dot Net Development)

Experience: 5 to 8 years

Required Skills:

• Project Management skills.
• Previous experience leading development teams is a plus.
• Application of agile development processes in a leadership capacity.
• Proven experience with Microsoft .NET technologies including, ASP.NET, MVC, Entity Framework.
• Proven Skills with C#, SQL, JavaScript/DHTML, HTML-CSS, AJAX, jQuery, Web Services, etc.
• Ability to complete all phases of software development life cycle including analysis, design, functionality, testing and support.
• Ability to manage large scale web/database application.
• Should have working knowledge of using a latest development tools and techniques.
• Must have good problem solving and analysis skills.
• Team-player with strong communication & collaboration skills.
• Previous experience with ecommerce website development is preferred.

• Strong understanding of all of any of the following SAP Modules - FICO, HCM, MM, SD, CAR & EWM 
• Should be aware of the business processes, integrations & implementations using above SAP modules
• Hands-on experience in Functional Testing, Integration testing & E2E testing of these SAP Applications  (3-5 years)
• Good understanding of Testing Processes and releases
• Strong Debugging skills
• Good communication skills, and Problem Solving skills
• Good at DB & SQL
• Good Programming Skills (Preferably)
• Any experience with SAP Test Automation using tools like Microfocus or Tricentis (Preferably)

Senior Android Development Engineer - Chennai

Who we are?

Kaleidofin is a financial platform for the informal sector, which provides solutions tailored to the customer’s goals and are intuitive to use. We are working towards creating fair and transparent financial solutions that can target millions of customers and enterprises in India that don’t have easy access to formal financial planning.

In a very short time span, global investors such as Omidyar Network, Blume Ventures and well known individual investors have supported Kaleidofin’s well thought out business model with $2.8 million in seed funding.

With its focus to harness mobile technology to deliver a paperless experience as well as its focus to harness technology and analytics to predict the right product for the right customer, Kaleidofin aims to become a leading FinTech player bringing financial solutions to everyone.

To know more about Kaleidofin, do visit our site https://kaleidofin.com/

What You’ll Do?

We are seeking extremely smart & independent senior developers who are gung ho about building large scale systems that are going to have a big impact on millions of customers. You will:

• Lead design and development of products working closely with business team
• Independently own software components and co-own entire applications with a small group of fellow developers
• Formally mentor junior software engineers on the team, reviewing design documents, (peer) reviewing code, providing design direction and guidance
• Build performant, scalable, yet secure, enterprise ready android applications with architecture that is fast yet lean on the backend servers enabling them to support millions of users in parallel
• Establish strong engineering best practices and champion their adoption

Who You Need To Be? 


• 4+ years’ experience in android software development and delivery
• Bachelors or Masters degree in engineering (preferably computer science or sister branches) from a reputed institute (preferably IITs, NITs, or other top engineering institutes).
• Strong grasp of CS fundamentals, algorithms and excellent problem-solving abilities. 

• All experience should be from good product development or e-commerce background.
• Able to take ownership of working with multiple teams – Product, Back end, QA, Business from start of development to go-live.
• Must have shown good stability in all your previous associations.
• Skill set
  • Strong knowledge of UI architectural patterns like MVVM(preferable), MVC, MVP, data binding, activity & fragment lifecycle, recycler view, navigation component, layouts (constraint layout preferable), theming etc.
  • Should have actively used retrofit, work managers, android jetpack, Rx java, dagger, retrofit, android sdk, GIT/bitbucket, gradle/ant and very keen on exploring other proven tech stack.
  • Comfortable with test driven development in android with UI testing, instrumented unit testing and unit testing using junits and mockito
  • Have working knowledge of writing backend REST API’s (preferably in Java, spring boot & hibernate) without having to completely depend on backend engineers for delivery
  • Has worked in a fast paced agile organization building stateless and re-entrant/resumable android applications.
  • Should have worked on building applications across wide range of android devices and android versions.
  • Experience of Kotlin (especially kotlin coroutines and koin) is a big plus.

Mechanical Designing, Drawing Reading and Interpretation, Concept Design, Detailing, Assembly, Preparation of Shop Loading Drawings & Coordinating With Manufacturing at Factory

AutoCAD Knowlesge is a must