
- Meeting assigned sales targets
- Management and resolve customer complaints
- Sell insurance/credit cards or loan and handle calls.
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Complete call logs and reports and other duties as assigned
- Accomplishes sales and organization mission by completing related results as needed.

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About the Role:
We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.
Responsibilities:
- Answering day to day client queries and providing creative solutions
- Working on large scale project that optimize our clients’ workflows
- Training clients on the EDS platform
- Helping to improve client documentation, writing help articles, or creating how to videos
- Becoming an expert on the EDS platform
Desired Skills / Qualifications:
- Candidate should possess a Bachelor or master’s degree in finance or Applied Statistics & Analytics.
- Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
- Ability to manage multiple projects and work collaboratively.
- Should have excellent writing and verbal communication skills.
Benefits and Perks:
- Atmosphere of growth and opportunity
- Collaborative culture of smart, young and dedicated people
- Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
- Other perks and employee benefit
- Lead design initiatives end to end to help us build a delightful & intuitive user experience for our online world.
- Work closely with the founders, PMs, engineers, learning designers & content creators to conceptualize & realize our product vision.
- Get your hands dirty via prototypes, mock-ups, and wireframes.
- Continuously solicit feedback from users & ingrain that in our design process.
- Help create our organization’s design language & drive adoption across teams.
- Grow our team of designers & evangelize our mission to the design community over time!
Must Haves:
- At least 4 years of experience in digital product
design and/or service design.
- Ability to clearly communicate concepts and designs
through sketches, wireframes, high fidelity comps,
and prototypes.
- Ability to work well cross-functionally. This role will
work closely with product, brand and experiences
teams and it’s crucial to effectively foster good
relationships.
- End to end journey thinking: It’s essential to step out
of the details to understand the holistic journey of our
users.
- First principles thinker since we’ll be chartering new
waters in the field of education globally
- Exceptional attention to detail & obsession to
constantly improve design quality
- Have cross-platform design experiences (iOS,
Android, Web, H5 etc.)
Awesome to have:
- 2 years of experience leading a team
of of UI/UX designers
- Experience working on social or
consumer facing products
- Zero to one experiences building
products from concept to launch
- Ability to holistically combine online
and offline experiences
- Diverse graphic capabilities (basic
illustration & motion skills)
Role Description
This is a full-time on-site role for a Field Sales Executive at iFive Technology Pvt. Ltd. in Chennai. The Field Sales Executive will be responsible for identifying sales opportunities, generating leads, building client relationships, and closing sales deals. Daily tasks include cold calling, conducting product demonstrations, preparing proposals, and achieving sales targets.
Qualifications
- Sales Prospecting, Lead Generation, and Relationship Building skills
- Experience in B2B sales and account management
- Strong communication and negotiation skills
- Ability to work in a fast-paced and target-driven environment
- Knowledge of IT solutions and Business Process Automation is a plus
- Bachelor's degree in Business Administration, Marketing, or related field
We are looking who has exposure in RPA/Blue prism
Good Exposure in RPA/Blue Prism
Understanding the requirements and work accordingly
Experience in Blue Prism Path Solution Management
Strong Understanding of RPA technology
Excellent Communication skills


- Experience working on large enterprise application integrations. Deep understanding and delivering solution using common messaging patterns
- Experience with Enterprise Service Bus/Azure Service Bus preferred
- Deep understanding and experience with agile development practices, including unit testing and continuous integration.
- Willingness to take on additional responsibility to ensure team success and quality solutions.
- Team player that understands how your own work is important to the team's success.
- Ability to multitask across different projects.
- Become a partner and trusted advisor to the internal development team on best-fit technologies and best practices.
- Familiarity with object serialization to one of the following: XML, JSON, BSON.
- Database development skill using SQL Server a must.
- A deep understanding of the .NET platform.
- Experience with the ASP.NET MVC. C#, JavaScript, Microservices, Web API, WPF
- Exposure to an ORM such as Entity Framework or NHibernate or equivalent implementation.
- Windows server and Azure development experience
- Queuing experience using MSMQ (or equivalent).
- Development experience using HTML5/CSS/JavaScript frameworks such as AngularJS or Ember or equivalent.
- Professionalism to include written and oral communication and the ability to communicate collaboratively in front of a whiteboard. An ability to understand your audience and adjust your communication style appropriately.
- A desire to constantly learn and share new knowledge
- A caring attitude – care about what you do, who you do it with, and how you’re going to be successful in the end.
- 10+ yrs. professional software development experience.
- Solid working knowledge of four or more of the following technologies:
- Authoring APIs compliant with REST standards
- Development using HTML5/CSS/JavaScript frameworks such as AngularJS or Ember or equivalent
- Development using Silverlight or WPF JQuery
- Designing, developing, implementing, and releasing high quality custom software solutions.
- Applying the very best technical agile patterns and practices when building custom software solutions.
- Collaborating with customers to provide technical consultation and assistance when required.
- Working with CTO, Software Development Manager and Architect, but will be expected to work independently on complex, non-routine tasks and projects. You may interact with end-users and other technical personnel to identify and correct issues.
- Maintaining continuous, open, consistent professional communication with peers and team members. Openly listen to others and confirm understanding to ensure everyone is on the same page.
- Working closely with team members on quality-related activities.


Job Description
We are looking for an iOS/Mac developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones, tablets and computers. Your primary focus will be development of iOS/Mac applications and their integration with back-end services.
Responsibilities
- Design and build applications for the iOS/Mac platform
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identify and correct bottlenecks and fix bugs
Skills
- Experience with Objective-C or Swift and Cocoa Touch.
- Experience with iOS frameworks such as Core Data, Core Animation, Foundation, Web Kit etc.
- Experience with offline storage, threading, and performance tuning
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Experience with third-party libraries and APIs & Other tools SMS, GPS, APNS, Email, XML parsing, GUI, UI designs, writing XML classes, UIKit, etc
- Understanding of Apple’s design principles and interface guidelines
- Experience with performance and memory tuning with tools.
- Familiarity with cloud message APIs and push notifications
- Proficient understanding of code versioning tools (Git or SVN)
Company Description
Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies
transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable
companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime.
As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters
are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every
vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we
pride ourselves on transparency, integrity, and respect in everything that we do.
NOW is the time to join a growing company with strong roots, where you can take on your next challenge.
Job Description
The Customer Support Associate works within a team of technical support professionals aimed at delivering technical solutions for
Commvault’s customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue
from initial pick-up all the way to working with the development team on identifying a possible solution. This position is part of our Client
Support group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a
global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the
opportunity to grow with us. Our Client Group is focused around but not limited to backups of virtualization technologies within the
Commvault suite, this includes VMware, HyperV & RHEL. We are a source of expertise for not just our customer base but also our
partners and consultants on site.
We are looking for a Customer Support Associate with a genuine passion for all things tech to join our expert and superfriendly Windows and Virtualisation team.
Position Responsibilities include:
• Troubleshoot and resolve complex support problems
• Troubleshoot customer issues using remote desktop software
• Successfully interact through phone and email with customers as you solve their problems
• Dedication to the success and satisfaction of our customers
• Recreation of problems in house
• Root Cause Analysis and / or provision of examples of software bug
• Working independently and as a team to come up with the best solutions to a customer problem.
• Providing best-in-class phone based support for a variety of complex, time critical issues.
• Using and sharing your knowledge of a wide range of technologies
• Working remotely on enterprise level customers and dark sites
• Having the opportunity to build labs and simulators
• Ability to be involved in product BETA testing
• Contributing to our Solutions Engine and online forums
Position Requirements include:
• At least 5+ years of technical/customer support experience
• Excellent knowledge of VMware\Hyper-V - Implementation and configuration of VMware Cluster environments. Knowledge
of the full feature set available in VMware. Advance Troubleshooting of VMware Issues - Implementation and configuration
of HyperV Cluster environments would be desirable . Knowledge of the full feature set available in HyperV. Advance
Troubleshooting of HyperV Issues – Desirable but not essential.
• Networking and troubleshooting connectivity, name resolution and performance based issues with OS and/or
hardware. Good knowledge of system networking and troubleshooting connectivity and Microsoft clustering technologies
and and TCP/IP and DNS
• Understanding backup theory and design. Backup and data management fundamentals
• Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas,
Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus
• Thorough knowledge of administration and trouble shooting in Microsoft Windows Server operating system (think
troubleshooting via the event logs, acquiring crash and application dumps, analysing network packets, windows firewall,
VSS). Strong understanding of Windows clustering. Advance knowledge of Microsoft Active directory. Recovery knowledge
of Microsoft operating systems and applications.
• Linux Skills• Previous experience troubleshooting enterprise environments
• Strong customer relations skills.
• Strong multi-tasking and prioritization skills.
• Strong written and verbal communication skills.
• Excellent team player.
Why Commvault?
You get the “Freedom to make an impact, together”. We thrive upon collaboration by designing our offices and cafes to spark
conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we’re passionate about
equality and integrity. We “go beyond” each and every day.
Qualifications
We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others.
Bachelors Degree
MCP/MCSA/MCSE/VCP highly desirable.
Additional Information
Recognized as a leader in the Gartner Magic Quadrant for Data Center Backup and Recovery Software, our industry's definitive
independent ranking. For the seventh straight year, Commvault has been named a leader. And this year we're furthest on the
"completeness of vision" and highest on the "ability to execute."
Commvault offers its products through a broad array of distribution partners globally, while building upon its strong portfolio of strategic
partnerships with leading technology companies including Microsoft, Amazon Web Services, Cisco, Oracle, SAP, Nutanix, Pure, HP,
Hitachi, NetApp and many others. Commvault's global headquarters is located in Tinton Falls NJ, with additional offices that support
customers globally across the Americas, EMEA, and APA


Responsibilities:
-
Design and build iOS mobile applications
-
Collaborate with cross-functional teams to analyze, design, and ship new features
-
Fully responsible for mobile app development in the team
-
Build and publish applications in app stores
-
Implement new technologies to maximize application performance
Qualifications:
-
Very good experience with Objective-C and iOS SDK
-
Experience in working with Telematics SDK is a plus
-
Experience with Geo APIs are mandatory
-
Good working knowledge in Cocoa Touch
-
Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
-
Experience with memory management and caching mechanisms specific to mobile devices

Full Stack Developer
Skills:
-
Proficiency with JavaScript and HTML5
-
Minimum 2+ years of hands-on experience with AngularJS and Angular Frameworks
-
Experience with Java, JSON, Spring Boot and Hibernate
-
Experience with MYSQL databases
-
Familiarity with Linux environments
-
Experience with GIT
-
Hands on experience with AWS S3 is preferred
-
Experience with web servers & application servers such as Apache and Nginx is good to have
Responsibilities:
-
Design and develop client-side and server-side architecture
-
Develop and manage well-functioning database
-
Implementation of approved user interface
-
Design and construction of REST APIs
-
Server management and deployment for the relevant environment
Job brief:
We are looking for a professional Instructional Designer to act as a bridge between the customer and the development team to translate information between them and drive intelligence into the content development process by taking a solutioning approach. The ID would not only be a part of the course design process but also be involved in storyboarding. The objective is to facilitate end learners in acquiring knowledge, skills and competencies in an effective and appealing manner.
Responsibilities Include:
- Content analysis and identify target audience’s training needs
- Work closely with SMEs/Customers to understand concepts
- Apply Instructional design theories, practice and methods
- Analyse and research strategies where necessary
- Develop creative scripts for videos and engaging storyboards for e-learning modules (Courses, Videos, Simulations, Gamified courses, Scenarios, etc), ILTs
- Design interactive learning objects, develop assessments and exercises
- Provide visual guidance and suitable references to developers where necessary
- Ensure that the outputs are developed in accordance with the Storyboards
- Project documentation and vendor coordination
- Brief travel to customer locations as necessary
Requirements:
- Proven working experience in instructional design and storyboarding
- Excellent knowledge of learning theories and instructional design models
- Lesson and curriculum planning skills
- Advanced User of Microsoft Office – Word, PowerPoint, Excel – for storyboarding
- Understanding on the working of HTML5, Articulate, Flash, Adobe Suite and any LMS
- Very good communication skills

