Telesales Executive

Job Description

Sr Executive – Accounts Receivable

Location: Andheri, Mumbai

Key Responsibilities

Collections Strategy & Management

 Develop and implement strategies to ensure mely collec on against invoices and billing.

 Monitor outstanding receivables, iden fy overdue accounts, and implement follow-up

mechanisms.

Team Leadership and Stakeholder Coordination

 Lead, mentor, and manage the collections team for op mal performance.

 Collaborate with sales, opera ons, and finance teams to resolve disputes and ensure

smooth collec ons.

 Communicate with customers professionally to resolve billing discrepancies and ensure timely payments.

Process & Technology Optimization

 Streamline billing and collection processes for efficiency and accuracy.

 Leverage ERP or other finance systems for tracking invoices, payments, and aging reports.

 Introduce automation and reporting dashboards to improve tracking and decision-making.

Reporting & Analysis

 Prepare regular reports on receivables, collection efficiency, and overdue accounts.

 Provide insights to senior management for cash flow planning and strategic decisions.

 Maintain proper documentation for audits and internal controls.

Key Skills & Competencies

 Strong understanding of accounts receivable, billing, and collec ons processes.

 Good communication on and problem-solving skills for customer interaction on.

 Knowledge of ERP/finance so ware and repor ng tools.

Qualification & Experience

 Graduate / Postgraduate in Finance, Commerce, Bank and Insurance or related field.

 3 – 5 years of experience in accounts receivable/collections, preferably in financial services

or BFSI sector.

 Proven experience leading a collections team and optimizing billing processes.

The Role

We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

Key Responsibilities

• Contact prospective customers through cold calling and emails.
• Follow up on data and leads developed by the sales team.
• Provide support to the marketing team by inviting prospective customers for promotional events.
• Address customer needs and requirements.
• Transfer qualified leads to experienced sales professionals.
• Identify key prospects for sales and develop interests.
• Record and expand your lead database for cold calling and emails.
• Conduct remote demos of our products.
• Follow up diligently on any leads showing interest
• Direct email marketing to key clients and prospects
• Conduct client or market surveys to obtain information about potential leads
• Participate in the preparation of proposals and / or sales presentations
• Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

Key skills and experience required

• Minimum Bachelor’s Degree.
• Excellent communication skills.
• Ability to engage in conversations and make accurate judgments.
•  Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
•  Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Exceptional customer service skills.
• Strong project and time management skills

Perks

• Health Insurance of 1 lakh sum insured, Covers self + children + spouse.
• 30 Annual Paid Leave (18 Casual + 12 personal time off).
• Rewards and Recognitions program
• Annual Company outing to celebrate Success together

As a Backend Engineer you will be responsible for creating REST APIs which are used to drive the User Interface. Given the nature of the application, these APIs need to be very efficient and high performing. This requires optimizing queries for faster execution and introducing database changes that may be required. We are looking for individuals with great attention to detail, who are genuine, confident, committed and not only passionate about technology, but excited to work in a fun and friendly start-up environment. The ideal candidate will be passionate about technology and GETTING IT DONE.

Responsibilities:

• Develop, test, implement and maintain application software
• Take part in software and architectural development activities
• Debug application issues and helping support respond to client queries
• Participate in application development meetings
• Provide accurate estimates, clearly communicate status of tasks and identification of risks
• Commitment to accomplishing the task at hand and identify the fastest and most reliable way to solve a problem
• Performance tuning of application code at different service levels
• Interact with customers of the application and help address issues reported

Requirements:

• Bachelor's degree in Computer Science or equivalent
• 3+ years of experience with Java and Spring frameworks.
• Having good knowledge in a scripting language like python is a plus
• Experience with Spring and Hibernate/ ORM
• Understanding of relational database and normal forms
• Understanding of NoSQL / RDBMS (Mongo or Postgres) and ability to write optimized and high performing queries
• Strong understanding of Java concurrency, concurrency patterns, experience building thread safe code
• Experience building RESTful web services
• Strong written and verbal communication skills
• Strong interpersonal skills and time management skills
• Strong problem solving and analytical skills
• Experience with GIT as a VCS, Unix based systems
• Experience with NoSQL Database is a plus
• Following are a set of 'good to have' skills React AWS Bitbucket, JIRA

About Paytail: 

We are a young Fintech Company providing BNPL Solutions and enabling instant digital finance and easy EMI’s across millions of merchants across the country. We are on the mission of simplifying affordable buying for the consumer across segments. Paytail is backed by Cholamandlam Investments, and few large Angel Investors.

Why Paytail:

Complete Ownership: Take responsibility for whatever work you do with little or no interference, get awarded on the successes for whatever work you do with little or no interference, and be accountable for the slip-ups.

Feedback driven Culture: “Feedback is the breakfast for the champions” and thus we believe feedback helps people & organization improve.

Work with top talent: Get doors open for new learning, our team is being led by the best minds in the industry.

Open Work Culture: Everyone from the CEO is easily accessible. Have any new ideas you think can revolutionize the workplace? Or, do you have some concerns about your work? Feel free to talk to the leadership.

Skills, Responsibilities & Requirements:

- 5 + years of experience with a minimum of 3 years of experience working as Key Account Manager or Customer success roles handling $ 100 Million + Accounts.

- Graduate degree in Engineering, Business, MBA is Plus

- Understanding of Fintech & lending domain across the country is a plus

- Excellent written and verbal skills and good knowledge of Excel

- Ability to work in cross-functional teams

- Build and maintain strong long-lasting relationships with assigned accounts and stakeholders.

- Understand various analytics of our customers and craft and implement strategies to grow.

- Deliver metrics and analysis to customers to ensure that they understand the value of Paytail

platforms.

- Scheduling and owning reviews like MBR, QBR with key stakeholders at the customer end.

- Owning Expansion within the set of assigned accounts.

- Work to develop and circulate the set of best practices that will be the foundation of this growing

team.

- Drive customer decision making by aligning Paytail’s value proposition with corporates problem

statements.

- Thoughtfully engage Enterprise Sales and cross-functional leaders to advance large sales pursuits.

- Coordinate internally for prompt resolution of any complaints (Enterprises) and ensure the best

possible customer experience.

- Thoughtful and empathetic by nature.

The ideal candidate will be responsible for developing and maintaining the entire technology stack of Walnut Schools, consisting of school management software, e-Learning software, mobile apps and Google Apps Scripts.

Responsibilities

• Develop quality software and web applications
• Analyze and maintain existing software applications
• Design highly scalable, testable code
• Discover and fix programming bugs

Qualifications

• Bachelor's degree or equivalent experience in Computer Science or related field
• 2+ years of active development experience with PHP (Code Igniter, Symfony), React.js, MySQL, Web Applications, GIT
• Puzzle solver
• Tinkerer who loves to create new products