
- Meeting assigned sales targets
- Management and resolve customer complaints
- Sell insurance/credit cards or loan and handle calls.
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Complete call logs and reports and other duties as assigned
- Accomplishes sales and organization mission by completing related results as needed.

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Company Name: WINIT (www.winitsoftware.com)
Role: Full Stack Developer (AI-Enabled Development)
Qualification: Any Graduate
Experience: 1+ years
Location: Hyderabad
Note: Candidate must have a GitHub account
Job Summary
WINIT is looking for a talented and innovative Full Stack Developer with expertise in React Native, React.js, and backend technologies. The ideal candidate will embrace AI-enabled development practices, leveraging modern tools to accelerate coding, debugging, testing, and UI/UX design.
You’ll play a key role in building next-generation web and mobile applications, integrating cloud services, and improving system scalability and performance.
Key Responsibilities
- Develop and maintain responsive web applications using React.js
- Build cross-platform mobile apps using React Native
- Design scalable backend systems using Node.js, Express.js, and related technologies
- Integrate RESTful APIs, third-party services, and cloud platforms
- Optimize performance across frontend and backend components
- Leverage AI tools to enhance code quality, reduce development time, and improve user experience
- Collaborate with product managers, UI/UX designers, and QA teams
- Participate in code reviews and contribute to technical documentation
Tech Stack & Tools
Frontend: React.js, React Native, Redux, JavaScript, TypeScript, HTML5, CSS3
Backend: Node.js, Express.js, REST APIs, Firebase Functions
Databases: MongoDB, PostgreSQL, Firebase Firestore
CI/CD & PM Tools: GitHub Actions, Trello, Jira, Notion
AI Tools & Utilities
- GitHub Copilot / Amazon CodeWhisperer – AI-assisted pair programming
- Cursor AI / Gemini / Copilot / Claude code – Code assistance, debugging, documentation
Requirements
- 2+ years of hands-on experience in full stack development
- Proficiency in React Native, React.js, and Node.js
- Strong grasp of frontend and backend development principles
- Experience with cloud deployment and app publishing
- Familiarity with Git workflows, APIs, and databases
- Excellent debugging, problem-solving, and communication skills
- Ability to manage tasks independently and deliver on deadlines
Preferred (Not Mandatory)
- Experience with GraphQL, TypeScript, or Next.js
- Familiarity with Agile/Scrum methodology
- Exposure to AI/ML or LLM (Large Language Model) integration
About WINIT
WINIT is a leading mobile Sales Force Automation (mSFA) company with over 25 years of industry expertise. Our solution powers 75+ enterprise clients globally, enabling them to enhance efficiency, distribution, compliance, and decision-making.
We’re dedicated to continuous R&D, incorporating machine learning and AI into our solutions to help customers innovate and grow sustainably. With a global support network and deep domain knowledge, WINIT empowers FMCG and other enterprises to transform operations with intelligent automation.
At WINIT, we value innovation, inclusivity, and professional growth—join us in building the future of mobile-first enterprise software.

Position Overview:
We are looking for a Senior Technical Writer and Business Analyst with a strong background in development and architecture who likes to get into the details! The ideal candidate will play a key role in assisting with Tech Diligence reports by gathering information from various teams and translating it into a format that is easily understandable by business stakeholders. Expertise with Generative AI ( LLMs) is required.
Responsibilities:
· Collaborate with cross-functional teams to gather technical information and insights for Tech Diligence reports.
· Analyze technical documentation, code repositories, and other relevant resources to extract key information.
· Translate complex technical concepts into clear, concise, and compelling written content suitable for business stakeholders.
· Develop and maintain documentation standards, templates, and style guides.
· Review and edit technical content produced by other team members for accuracy, clarity, and consistency.
· Stay up-to-date with industry trends, emerging technologies, and best practices in technical writing.
· Expert at using Generative AI ( LLMs)
Experience & Background
- 7 + years of experience in technical writing.
- Strong foundation in structured documentation methodologies (DITA, XML, modular writing, etc.).
- Proficient in Google Docs, MS Office, graphs, and visualization tools.
- Solid understanding of various technology stacks and ability to document them effectively.
AI & Documentation Automation
- Strong exposure to AI-driven documentation tools (ChatGPT, Copilot, AI-assisted metadata tagging, etc.).
- Experience with documentation automation and content optimization workflows.
- Genuine interest in working with AI-driven tools to enhance documentation processes.
Resume & Communication Skills
- Concise and well-structured resume with minimal grammatical errors.
- Excellent verbal and written communication skills (this is mandatory).
- Ability to communicate clearly, keep responses crisp but detailed, and articulate thoughts effectively.
- Must be able to communicate with a global audience and handle various communication styles.
Technical & Documentation Tools
- Proficient in API documentation, doc-as-code workflows, and structured writing approaches.
- Experience with Markdown, DITA, Confluence, JIRA, or similar documentation tools.
- Ability to handle graphs, process flows, and visual representation of technical information.
Requirements:
· Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
· Proven experience as a technical writer, with a focus on technology and architecture.
· Strong understanding of software development processes, systems architecture, and technical concepts.
· Proficiency in gathering and synthesizing information from multiple sources.
· Excellent written and verbal communication skills, with the ability to tailor content for different audiences.
· Attention to detail and a commitment to producing high-quality work.
· Familiarity with version control systems (e.g., Git) and documentation tools (e.g., Markdown, Confluence).
· Experience with Agile methodologies and working in cross-functional teams is a plus.
· Ability to work independently with minimal supervision.
Role: Junior Video Editor
Location: Bangalore
Do you have a knack for turning raw footage into compelling visual stories? If so, we're looking for a Junior Video Editor to join our team!
Responsibilities:
- Edit and assemble raw footage into polished videos, ensuring logical sequencing and smooth transitions.
- Collaborate with the creative team to understand project objectives and deliver videos that align with brand guidelines.
- Utilize Adobe Creative Suite, particularly Adobe Premiere Pro and After Effects, to edit videos effectively and efficiently.
- Incorporate motion graphics and visual effects using After Effects to enhance the overall quality of the videos.
- Apply basic sound design and color grading techniques to achieve the desired audiovisual impact.
- Take ownership of assigned projects and meet deadlines while maintaining high standards of quality.
- Stay updated with industry trends and new editing techniques to continuously improve your skills.
- Maintain a well-organized library of assets, project files, and completed videos.
- Willingness to travel to various locations for on-site shoots as required.
Qualifications:
- Minimum of 3 years of experience working with Adobe Creative Suite, particularly Adobe Premiere Pro and After Effects. Freshers should also apply.
- Proficiency in motion graphics software, particularly After Effects, is essential.
- Basic understanding of sound design and color grading is a plus.
- A strong portfolio demonstrating creativity, technical skills, and an understanding of visual storytelling.
- Enthusiastic and passionate about video editing and storytelling.
- Good communication skills to effectively collaborate with team members and clients.
- Ability to work under pressure and meet tight deadlines.
- Flexibility to travel for shoots when needed.
Note: This position is based in Bangalore. Candidates with a background in filmmaking, video editing, motion graphics, and basic sound design and color grading skills are encouraged to apply.


Role / Designation : Python Developer
Location: Bangalore, India
Skills : Certification: AI900, AZ900 Technical or Key Skills: Primary Skills Python, Flask, Web development. Knowledge on Azure Cloud, Application development, API development
Profile: IT Professional with 6 +years of experience in
• Hands on experience Python libraries such as Pandas, Numpy , OpenPyxl
• Hands on experience of Python libraries with multiple document types (excel, csv, pdf and images)
• Working with huge data sets, data analysis and provide ETL and EDA analysis reports.
• 5+ years’ experience in any of the programming languages like Python(mandatory), Java and C/C++.
• Must have experience in Azure Paas, Iaas services like Azure function app, Kubernetes services, storage account, keyvault , etc
• Experience with DB such as SQL,NoSQL
• Develop methodologies for the data analysis, data extraction, data transformations, preprocessing of data.
• Experience in deploying applications, packages in Azure environment.
• Writing scalable code using Python programming language.
• Testing and debugging applications.
• Developing back-end components.
• Integrating user-facing elements using server-side logic.
• Excellent problem solving/analytical skills and complex troubleshooting methods.
• Ability to work through ambiguous situations.
• Excellent presentation, verbal, and written communication skills. Education: BE/BTech/BSc
Certification: AI900, AZ900 Technical or Key Skills: Primary Skills Python, Flask, Web development. Knowledge on Azure Cloud, Application development, API development
Key Responsibilities
- Recognizes and seizes opportunities to contribute to agency new business
- Build product GTM narrative, and clearly explain products, value proposition, commercial and engagement model
- Organize Product trainings and roadshows across agencies
- Accountable for maintaining a positive relationship with Media agency, and providing clear lanes of communication and support
- Responsible for development of direct reports
- Establish regular check-ins with key stakeholders
- Understand who and when to pull in Tech Product team to support client-direct conversations, and more specific requests
- Manage & prioritize incoming requests from agencies
- Partner with business stakeholders to define product application & usage goals and working to ensure solutions are properly integrated, applied, and activated
- Provide feedback to product team share client & agency specific feedback, areas for improvement, opportunities, etc.
- Display strong consulting and collaboration skills
- Exhibits enthusiasm for clients’ business and industry. Maintains leading edge of knowledge of clients’ business and industry
Requirements
- 10+ years of experience, ideally in a digital or media agency or consultancy
- Strong knowledge of leading data and technology tools
- Excellent written and verbal communication skills, including demonstrated ability to create and deliver professional presentations and customer deliverables requiring little review/input from others.
- Strong attention to detail, excellent organization skills, and ability to manage multiple projects
- Demonstrable track record of success in operations and client engagement in a cross-functional environment, including product, tech, or media.
- Has deep knowledge and experience with paid media agencies



- Experience working on React Native.
- Design and build applications for the iOS platform.
- Ensure the performance, quality, and responsiveness of applications.
- Collaborate with a team to define, design, and ship new features.
- Identify and correct bottlenecks and fix bugs.
- Help maintain code quality, organization, and automatization.
- Responsible for building native applications that can run on multiple platforms such as Android or iOS.
- Experience in handling a team.
- Experience in flutter.



Responsibilities:
Develop new back-end features in one Python/Java/Go
Collaborate with key stakeholders across different stages of the SDLC
Deliver high quality code and lead validation of the developed features
Skills and Qualifications:
5+ years of working experience in backend software development
Bachelor’s degree in Computer Science
Solid foundation in data structures, algorithms and software design
Strong analytical and debugging skills
Proficiency in one of Python/Java/Go
Hands on experience on big-data technologies such as Apache Spark, Kafka, Cassandra etc
Familiarity with agile practices
About Araali:
Araali Networks is a SaaS based cybersecurity startup that has raised a total of $10M from well known investors like A Capital, Firebolt Ventures and SV Angels, and and through a strategic investment by a publicly traded security company.
The company is disrupting the cloud firewall market by auto-creating nano-perimeters around every cloud app. The Araali solution enables developers to focus on features and improves the security posture through simplification and automation.
The security controls are embedded at the time of DevOps. The precision of Araali controls also helps with security operations where alerts are precise and intelligently routed to the right app team, making it actionable in real-time.

- Contribute to front-end development of web applications
- Handle production incidents
- Working closely with stakeholders to ensure a smooth user experience
- Build reusable components and front-end libraries for future use
- Translate designs and wireframes into high-quality code
Job Requirements:
- 2+ years experience in front-end web development is required
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Extensive experience in working with HTML5, CSS, Bootstrap and JavaScript
- Thorough understanding of React.js and its core principles
- Familiarity with newer specifications of EcmaScript
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with code versioning tools (such as Git, SVN, etc)
- Experience in developing an application with cross-browser compatibility in IE, Firefox, Safari, Chrome, including tablets, phone, etc



