- Meeting assigned sales targets
- Management and resolve customer complaints
- Sell insurance/credit cards or loan and handle calls.
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Complete call logs and reports and other duties as assigned
- Accomplishes sales and organization mission by completing related results as needed.
About Big Tree resource mangement pvt ltd
Similar jobs
A craftsmanship requires more of understanding, thinking, learning from the past and then building. Software Product development is the same, it needs a sense of getting into the grove of building and working towards excellence. Addition to it, a software developer has leverage to work on mistakes immediately, which requires one to learn by trial and error and eventually lead to perfection, instead of looking at perfection at the first attempt. Are you that aspiring crafts-person? The responsibilities include: Apply the fundamentals of Data Structure & Algorithm over application development. Understand requirement from the business team, take up ownership Visualize about security and data privacy while building. Produce bug-free and production grade code. Takes up bugs personally and works towards fixing it. Release management and Code Review Write unit and integration test cases for both client and server components Brainstorm and prepare logical and physical solution architecture diagrams Work on software/server installation, configuration from Dev to Prod environments Understand the fundamental design principles behind a scalable application To have explored serverless and basics of docker and kubernetes. Understand SCRUM/Agile methodologies of working together. Who should apply? Angularjs (or) Reactjs, Typescript (or) Javascript, NodeJs, MYSQL, NoSQL (Additional preference) Should have enabled cloud-based production-ready designs using AWS or Google Cloud services Someone with 2 to 8 years of relevant experience. A passionate learner, who is willing to roll up their sleeves and get the work done. Believe that Product development is where they wish to upskill themselves. Someone who is disciplined to document the artifacts and enables design-based problem-solving approach. An ever-learning mindset and never give-up attitude is more valuable to us than work experience. Job Perks Immense learning opportunity, as we are a small team with varied and interesting professional and personal experiences Multi-Disciplinary Learning Chances of catching up with entrepreneurs, technology leaders, educationists and scientists that you’d never meet otherwise |
- Understand requirements, lead technical decisions, estimate effort and duration
- Manage project in an agile development methodology backlog, sprint planning, deployments etc.
- Work with various external teams such as Ops, QA, Business, etc. through the life-cycle
- Managing internal development process flow.
- Manage schedules and coordinate site releases.
- Execute appropriate project plan for product releases and ensures deliverable are met.
- Present project status to internal and external stakeholders
- Provide solutions and develop best practices that drive continuous improvement.
- Create and execute project road-maps based on priorities, timelines and release targets.
Requirements :
- BE/ BTech/ MCA/ MBA (System) or equivalent.
- Minimum 5 years of experience managing software product development projects involving groups (25+ people)
- 2+ years of experience in working directly with agile methodologies like SCRUM, using tools like JIRA
- Problem solver with technical aptitude, who takes a resourceful, analytical, and creative approach to drive projects.
- Excellent cross functional communication skills.
- Ability to learn new technologies and adapt as technology landscape changes
Skills :
Android, Flutter, WEB, SQL, SCRUM, JIRA, AGILE, PHP Larval, Project, Management, Front-end, Back-end
Express Stores is an omnichannel startup (online and offline) by IIT Delhi, BITS Pilani grads. It is a platform for grocery stores to find trusted business solutions including supply, inventory management, and customer relationship management tools. We aim to build a chain of 7/11 stores for India. Express Stores will be the go-to self enable a platform for millions of Kirana stores in India to empower them with more business and to empower millions of customers to find the right products, in a location nearest to their home with the best quality products, at affordable prices.
The founders Apoorv Jain & Kartik Gupta has worked at UrbanClap, Jabong, Flyrobe, Wadi.com in India, Dubai, and South East Asian Markets. We are a young, passionate team working on a tough but huge opportunity in India. We believe there is immense value (akin to serendipity) in giving customers the same value of Supermarkets in their neighborhood stores by making them larger, better, cleaner, and cheaper. We are backed by some of the best investors in this country, who share this vision with us.
Company Website : https://expressstores.in/
Funding Story : https://www.vccircle.com/venture-highway-leads-funding-in-tech-backed-kirana-chain-express-stores/#:~:text=Express+Stores%2C+a+technology%2Dbacked,in+a+statement+on+Wednesday.
Express Stores, a technology-backed omnichannel branded Kirana store chain, has raised Rs 8 crore (nearly $1.1 million) in a seed funding round
Job Description :
1. Strong development and fundamental knowledge of React Native with more than 5 years of hands on exp. in React Native
2. Good hands on experience of Android and iOS Application development
3. Should be well verse with Mobile Application Architecture
4. Should have good understanding of Software Design and implementation
5. Good Command on Javascript Coding and ES6 Standards
6. React Native Life-cycle
Desired Candidate Profile :
a. Should be able to lead and coach people
b. Coordinating the design and development activities
c. Understand Software Design and Implementation
d. Should be well verse with mobile application architecture
e. Should be forthcoming with zeal to excel
Soft Skill:
- Self-driven, Motivated, Hardworking, Proactive, Good communication skill and documentation skill, should have experience in gathering business requirement and documentation. Should be a team player
Technical Skills:
- A must:- ASP.Net MVC, JavaScript, jQuery, Windows Azure, SQL Server, PL/SQL, ASP.NET using C# - SD [Primary], API creation PL SQL, Azure
- Desirable: - Knowledge on MVC dot net core
Who should not apply for this job
- If you are looking for a 100% hike in your salary but can't commit to what value you will bring to the team
- If you never read books
- If you jump companies every 11-12 months
- If you are not comfortable working on Saturdays
- If you have less than 1 years of experience
- If you have more than 4 years of experience
About the Role:
We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
Key-Skills Required:
Node.js | Express | REST Api | Javascript | Redux-Saga | MongoDB | Web security TLS/SSL | Web Sockets | Promises & Call-backs | Database & Data structures | Redis | React.Js
Key Deliverables:
- New feature design and implementation, Bug fixing, testing, and performance tuning.
- Work on the API and Engines.
- Code deployment on cloud & maintenance of the same.
- Take complete ownership of a product/feature from setup to deployment.
- Time-bound feature delivery & updating.
- Cost-saving using efficient & effective technologies
Role and Responsibilities:
- Work on back-end (+ frontend integration) development of core scripts using React/Redux/Saga/Hooks and Redis.
- Manage Key-value based databases like Redis.
- Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level.
- Be able to write unit tests.
- Knowledge of bluebird.js (Promises), Async, etc will be of advantage.
- Passionate about building products and features and build the product from scratch with thrust on Web security, TLS/SSL, web sockets, etc
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to the back-end
- Collaborate with other team members and stakeholders
3-6 LPA based on experience and on performance in the interview round (70% Fixed - 30% Variable Incentive based on delivery schedule)
(We do ZERO deductions since the salary will be paid from US/Singapore)
Responsibilities
- Adding more features to our existing website which can ease the campaign launching process for campaigners.
- Incorporating various tools which can track the users behavior and other key metrics.
- Build APIs which are scalable and can help strategically partnering with other companies or organizations.
- Adopting and incorporating changes as per the new technologies.
- Investigate production issues pertaining to customer features to determine root cause and implement solutions
- Work with the real-time feedback from our users (external and internal) to make the products better.
- Take ownership of the backend services, ensure the best possible performance.
- Strong problem-solving skills, organizational and communication skills, team player
Requirements
- Preferably 1+ year of experience in full stack development.
- Hands on experience in front-end languages preferably html5, CSS3, React Js.
- Top-notch programming skills in JavaScript and a strong understanding of web fundamentals
- Experience in backend languages preferably NodeJs
- Familiar with MySQL/SQL server
- Familiar with JavaScript technologies
- Familiar with cloud services like AWS, Git
- Knowledge/experience in building Web APIs
- Good understanding of the foundations of security and best practices ∙ Good Problem-solving skills.
What you'll get:
Work with technologies like React, ReactJS, NodeJs.
Gain knowledge on full application lifecycle
Faster growth and opportunities
Job Description
we require candidates to Develop unique and informative content for Digital Marketing blogs, articles, and websites. Create edit and revise existing blogs.
Skill
- Excellent overall English writing skills
- Impeccable spelling and grammar
- expertise with keyword placement and other SEO practices
- excellent research, organizational, and learning skills
Desired Candidate Profile
*Graduate with Superior English writing and editing skills
*Passion for content creation
Job Description
- Write content for articles, blogs, press releases, forums, etc. as per the requirement.
- Research and develop new ideas for the creation of high-quality content.
- Proofreading, and editing of the content on a regular basis.