
- Meeting assigned sales targets
- Management and resolve customer complaints
- Sell insurance/credit cards or loan and handle calls.
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Complete call logs and reports and other duties as assigned
- Accomplishes sales and organization mission by completing related results as needed.

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Strong Product Management Profile
Mandatory (Experience) – Must have recent 3+ YOE as a APM / Product Analyst role in a B2B SaaS
Mandatory (Skills 1) – Must have working with tools like Jira, Confluence, Figma and Lucidchart and product analytics platforms.
Mandatory (Skills 2) – Must have experience in designing wireframes, workflows, and mockups to visualize features and user journeys.
Mandatory (Location) – Candidates must be from Delhi/NCR Only
Mandatory (Company) - B2B Saas (preferably ERP, RetailTech, LoyaltyTech, OMS (order management system), POS, Logistics, WMS warehouse management) No EdTech and HealthTech
Preferred
Preferred (Skills 1) – Exposure to POS hardware integrations (printers, barcode scanners, payment terminals).
Preferred (Skills 2) – Experience with SQL or product data analysis tools.
Preferred (Skills 3)– Must have experience in APIs and integration, and understanding of agile methodologies
Customer Relationship Executive - IT Sales & Services
Work Location : Coimbatore In person
Experience : 1 + Years
Skills: IT Hardware/Software knowledge, Understanding customer needs, Customer
Care,
- Professional attitude and appearance.
- Excellent communication skills
- Exp. in Software/ IT Hardware industrial /Automation Sales & Services
- Good knowledge of social media platforms, trends, and best practices.
- Hands-on experience with Instagram, YouTube, LinkedIn, and emerging platforms
- Greet and assist visitors in a professional manner.
- Manage front desk operations and maintain a welcoming environment.
- Handle Service calls follow-up Emails & queries efficiently.
- Coordinate Sales & Services calls, appointments, meetings, and office schedules.
- Maintain records and update databases as required.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Proficiency with CRM tools and SAP or similar ERP systems for managing orders
- Maintaining the database of the customers on a regular basis into CRM.
- Suggesting solutions based on customers needs and requirements.
- Providing excellent customer service, responding to client feedback and complaints, and making management aware of any issues
Technical Graduate background added advantage
• 1-2 years of proven experience
Responsibilities:
- Your primary focus will be developing interactive Vue js applications.
- You will ensure that you produce robust, secure, modular, and maintainable code.
- You will coordinate with other team members, including backend developers and UX/UI designers.
- Developing web applications using Vue.js
- Building modular and reusable components and libraries
- Optimising your application for performance
Requirements:
Frontend:
- Proficient with the JavaScript language and its modern ES6+ syntax and features
- Proficient with Vue.js/React framework and its core principles such as components, reactivity, and the virtual DOM
- Familiarity with the Vue.js or React ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js
- Good understanding of HTML5 and CSS3, including Sass
- Understanding of server-side rendering and its benefits and use cases
- Ability to write efficient, secure, well-documented, and clean JavaScript code
- Experience with both consuming and designing RESTful APIs
Backend:
- Experience as a Python Developer for 2+ years
- Expertise in Python framework Django/Flask, creating & use REST API, object-relational mapping (ORM)
- Experience in AWS, GIT, CI/CD Pipelines, and unit testing
- Maintaining cleanliness and organization within office premises
- Delivering and retrieving documents as required by staff
- Handling office maintenance tasks such as restocking supplies
- Assisting with office clerical duties including filing and photocopying
- Preparing and serving beverages to office staff and visitors
- Managing the disposal of waste and recycling practices
- Supporting staff with various tasks and errands as needed
We are looking "SAP B1 Consultant" for Reputed Client @ Coimbatore Permanent Role.
Experience: 3 - 4 Yrs
• Developing SAP B1 Add ons and writing comples SQL & HANA queries
• Designing , development and maintaining bug free addons of SAP B1 - SQL & HANA
• Excellent comnunication
• Colabaration with internal team on design, develop and maintain.
Requirements & skills:
• Experience in SDK (Software Development Kit), SQL server, HANA, Crystal Reports, Microsoft .NET.
• 3- 5 years of development experience IN SAP B1 - SQL & HANA
• Good in functional aspects and business concepts of SAP B1 modules.
• Streamline issue resolution process and resolve issues with minimal time based on priority.
• Above all responsible for ensuring all the deliverables allocated are done within strict deadlines.
• Any degree in engineering or computer science
Hi
Profile : Network Support Engineer
Experience - 3+ years
Timing - Thurs-Mon: 10:30PM to 7:30 AM
Location: NOIDA, Sec-62 ( Work from Office)
Expertise & Hands on experience with the following:
- Creating new infrastructure from scratch
- Excellent working experience of LAN, WAN management and network devices
- Linux Server installation and drivers installations configuration
- Network troubleshooting in both windows, linux environments.
- Troubleshooting of WiFi Networks
- Solid understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, BGP, OSPF, VLANs, and VPNs.
- Perform network diagnostics using tools such as Wireshark, tcpdump, and SNMP.
- Investigate security incidents and implement measures to mitigate risks. ○ Participate in on-call rotation to provide support for network emergencies.
- Working experience to manage the complex network infrastructure.
- Experience to do automation to manage network devices using scripting.
- Strong analytical and problem-solving skills with the ability to quickly diagnose and resolve network issues.
- Cisco CCNA or equivalent certification is a plus.
Scripting for automation ○ Python ○ Bash
Non-Functional Requirements:
- Performs regular audits of server security and websites exposed outside to the world.
- Documenting any processes which employees need to follow in order to successfully work within our computing system.
- Experience supporting technical teams (e.g., developers and/or IT teams)
- Strong attention to details of problems and ability to navigate complex issues in high pressure situations
- The ability to effectively collaborate with various internal teams
- Excellent critical thinking and problem solving skills.
- Ensures all the problems are resolving in a timely manner and following SLAs.
- Ability to prioritize a wide range of workloads with critical deadlines.
- Experience in a 24x7 environment.
- Good communication skills
Job Description
The Content Writer is "the voice" of our company by writing blogs, articles that aligns with our SEO activities, branding and other marketing efforts. SEO Content Writers must have demonstrated writing experience, professional and/or academic. They have experience writing for a web-based audience as well as a working knowledge of search engine optimization best practices and how they apply to content marketing.
Key Responsibilities:
- To write SEO friendly articles with appropriate use of keywords and understands the affiliate market.
- Write Content on Product Page as per google guidelines to drive traffic and generate sales.
- This includes basic SEO understanding, content categorization, meta tags and structure, content development, distribution, and measurement.
- Development of an editorial strategy so the content is consistent with our brand voice, style, and tone.
- Experience in creating content for the web and growing a social audience.
- An editorial mindset that seeks to understand what audiences consume and how to create it.
- Ability to analyze and present content and social performance.
- Experience with Wordpress, Google analytics, Quora, and the top social channels.
- Create a content marketing strategy and Social Media Strategy for the company
- Develop new ideas, concepts and write on them in the English language in a lucid manner without any grammatical errors.
- Write and edit creative, clear and persuasive materials for marketing, training, employee communication, corporate communication and sundry.
- Coordinate with different departments, understand their needs and also coordinate with various levels of the organization and create appropriate documents for a diverse audience
- Take up new challenges that may come up in the way of documentation and corporate communication and strategy.
- Meet up the strict deadlines with equal speed and accuracy maintaining top class quality Desired Skills and Experience
- Deliver engaging content on a regular basis.
- Edit, proofread and improve content.
Desired Candidate Profile:
- Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tool.
- Experience using WordPress.
- A bachelor’s or a Master’s degree from a certified University.
Education- B.Sc., B.Tech/B.E., BCA, MCA/ Any Graduate
iOS Developer responsibilities include:
- Design and build applications for the iOS platform
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
- Experience with iOS frameworks such as Swift UI, Objective C,
- UIKit, AVFoundation, Core Bluetooth, Combine, PushNotifications.
- Experience with Databases - Core Data, Realm
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Knowledge of Architecture - MVC and MVVM
- Understanding of Apple’s design principles and interface guidelines
- Excellent communication Skills and Client interaction.
- Must have 4 to 7 years of experience in ETL Design and Development using Informatica Components.
- Should have extensive knowledge in Unix shell scripting.
- Understanding of DW principles (Fact, Dimension tables, Dimensional Modelling and Data warehousing concepts).
- Research, development, document and modification of ETL processes as per data architecture and modeling requirements.
- Ensure appropriate documentation for all new development and modifications of the ETL processes and jobs.
- Should be good in writing complex SQL queries.
- • Selected candidates will be provided training opportunities on one or more of following: Google Cloud, AWS, DevOps Tools, Big Data technologies like Hadoop, Pig, Hive, Spark, Sqoop, Flume and
- Kafka would get chance to be part of the enterprise-grade implementation of Cloud and Big Data systems
- Will play an active role in setting up the Modern data platform based on Cloud and Big Data
- Would be part of teams with rich experience in various aspects of distributed systems and computing.
• Proficient in Drupal, including custom module development, key contributed modules and core API
• Minimum 2+ years of Drupal hands-on development experience.
• Proficient in the maintenance and administration of Drupal modules and sites.
• Experience integrating open source and third-party applications into existing systems.
• Solid understanding of AJAX, HTML, Javascript, and CSS
• Familiarity with source control systems such as Subversion, etc.
• Results-oriented, reliable, able to work under pressure
• Ability to communicate technical ideas to business users and other teams (design, qa)
• Ability to both collaborate with team members and to work independently
• Eager to embrace current and emerging web technologies.











