- Meeting assigned sales targets
- Management and resolve customer complaints
- Sell insurance/credit cards or loan and handle calls.
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Complete call logs and reports and other duties as assigned
- Accomplishes sales and organization mission by completing related results as needed.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Big Tree resource mangement pvt ltd
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Job Overview:
As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries,
troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat.
Role & responsibilities:
• Good Computer Skills
• Candidate must have good communication skills
• Must be a Graduate
• Willing to work in night shift (UK or US)
• Able to work in Order Processing & Customer Service (both Chat & Calling).
Java
Javascript
React.js
Angular (2+)
AngularJS (1.x)We pride ourselves on being able to associate with our clients to develop custom software solutions. An Engineer’s Life @ SequoiaAT As an Engineer, SequoiaAT will be a dream job for you. You will have opportunity to work on technologies and product before they hit the market and get popular. If working on a gadget you may get to own one of them as an early tester. Working with us we have a be your own boss culture so you will have plenty of opportunities to interact directly with our customers and their customer.
What Technology Skills is required for this ? Primary Skills : Core Java What’s expected from your experience in primary skill area ?
A good grasp over Objected oriented programming concepts
Excellent expereince in Core Java development
Secondary Skills (Desirable) :
Mobile App development Knowledge
Bonus points: If you have a GitHub or open source submission
Next Steps After you submit your resume, We will call you . Round one of our interview is online only and everyone planning to join SequoiaAT has to undergo ( you are right everyone!!!- Be it an Engineer or a VP) . This enables us to respect your time and our time to quickly gauge if there is a right fit. Once you clear that we will arrange for 2-3 more rounds of discussion with peers to ensure that we are the right company for you and vice versa .
Looking forward to seeing you on board SequoiaAT team soon
Docker
Kubernetes· Strong knowledge on Windows and Linux
· Experience working in Version Control Systems like git
· Hands-on experience in tools Docker, SonarQube, Ansible, Kubernetes, ELK.
· Basic understanding of SQL commands
· Experience working on Azure Cloud DevOps
React.jsJavascript
Redux/Flux-
Passion for building high-impact, well-performing user experiences
-
Independent, proactive, and able to deliver production-ready code with minimal guidance
-
Great communication and collaboration skills working cross-functionally with other engineers, product managers, and designers
-
Mentor and train other team members on design techniques, and coding standards.
-
Live and grow the Animall Culture
-
Proficient in HTML5, CSS3, and JavaScript with at least 6 years of hands-on experience.
-
Familiarity with MVC & MVVM design patterns.
-
Experience with modern React development using Hooks & Context.
-
Familiarity with Typescript and/or ES6 is a must.
-
Familiarity with RESTful APIs
-
A fast-paced environment to learn and grow. You’ll get opportunities to represent the company in events like Devoxx, Google Developer Days India etc.
-
Very high autonomy; freedom to take risks, to experiment, and to fail. You’ll collaborate with product managers and designers, data scientists and algorithm experts, even dairy farmers, to build exciting new features
-
An opportunity to work on something that really matters. Check out the reviews for our app.
-
Very high transparency.
-
We pay top of the market with excellent benefits
Kubernetes
JenkinsJOB RESPONSIBILITIES:
- Responsible for design, implementation, and continuous improvement on automated CI/CD infrastructure
- Displays technical leadership and oversight of implementation and deployment planning, system integration, ongoing data validation processes, quality assurance, delivery, operations, and sustainability of technical solutions
- Responsible for designing topology to meet requirements for uptime, availability, scalability, robustness, fault tolerance & security
- Implement proactive measures for automated detection and resolution of recurring operational issues
- Lead operational support team manage incidents, document root cause and tracking preventive measures
- Identifying and deploying cybersecurity measures by continuously validating/fixing vulnerability assessment reports and risk management
- Responsible for the design and development of tools, installation procedures
- Develops and maintains accurate estimates, timelines, project plans, and status reports
- Organize and maintain packaging and deployment of various internal modules and third-party vendor libraries
- Responsible for the employment, timely performance evaluation, counselling, employee development, and discipline of assigned employees.
- Participates in calls and meetings with customers, vendors, and internal teams on regular basis.
- Perform infrastructure cost analysis and optimization
SKILLS & ABILITIES
Experience: Minimum of 10 years of experience with good technical knowledge regarding build, release, and systems engineering
Technical Skills:
- Experience with DevOps toolchains such as Docker, Rancher, Kubernetes, Bitbucket
- Experience with Apache, Nginx, Tomcat, Prometheus ,Grafana
- Ability to learn/use a wide variety of open-source technologies and tools
- Sound understanding of cloud technologies preferably AWS technologies
- Linux, Windows, Scripting, Configuration Management, Build and Release Engineering
- 6 years of experience in DevOps practices, with a good understanding of DevOps and Agile principles
- Good scripting skills (Python/Perl/Ruby/Bash)
- Experience with standard continuous integration tools Jenkins/Bitbucket Pipelines
- Work on software configuration management systems (Puppet/Chef/Salt/Ansible)
- Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook) and other business productivity tools
- Working knowledge on HSM and PKI (Good to have)
Location:
- Bangalore
Experience:
- 10 + Years.
CC++2. Understanding of Agile workflow
3. Should have good Hands-on knowledge
React NativeReact.jsReports to Technical Lead
Sr. React Native Developer
The candidate should be proficient in ReactJS, React Native and is able to develop application with
Redux.
The candidate must be fluent in Javascript (and Typescript) and its nuances including ES6+ syntax.
The candidate will be responsible for architecting and building these applications, as well as
coordinating with the teams responsible for other layers of the product infrastructure.
The candidate should have good working experience of project management tools like JIRA and is
able to understand the nuances of version control like GIT.
Building a product is a highly collaborative effort, and as such, a strong team player with a commitment
to perfection is required.
Primary Job Responsibilities
Build pixel-perfect, buttery smooth UIs across both mobile platforms.
Leverage native APIs for deep integrations with both platforms.
Maintain code and write automated tests to ensure the product is of the highest quality.
Collaborate with Project Management regarding priorities, timelines, and estimates
Contribute regularly and proactively in team discussions
Troubleshoot and problem-solve as needed, while developing and sharing innovative solutions
Proactively manage workflow and minimize downtime between assignments
Communicate consistently with supervisor regarding workload, challenges, and potential issues
Take ownership and pride in work and see the work through to completion
Additional Responsibilities
Project a positive, professional attitude at all times
Maintain open lines of communication with peers and department managers to help answer questions,
provide assistance, and promote an atmosphere of teamwork
Reach out to the open source community to encourage and help implement mission-critical software
fixes-React Native moves fast and often breaks things.
NodeJS (Node.js)React.jsAngular (2+)AngularJS (1.x)
MongoDBWe are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full stack developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.
Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.
Full Stack web developer responsibilities:
- Developing front end website architecture.
- Designing user interactions on web pages.
- Developing back-end website applications.
- Creating servers and databases for functionality.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Working alongside graphic designers for web design features.
- Seeing through a project from conception to finished product.
- Designing and developing APIs.
- Staying abreast of developments in web applications and programming languages.
Job Types: Full-time, Fresher
Salary: ₹25,000.00 - ₹55,000.00 per month
Google AnalyticsWe are storytellers for all that's digital. Whether its digital marketing or social media marketing, whether its social advertising or search engine marketing, we even build an end to end software products such as websites, mobile apps, customized software, etc. to help startups, ideas, struggling brands or companies, new brands or companies. Our services encompass a wide range of digital solutions like branding, social media marketing, online advertising, graphic design, content marketing, software development, app & web development, user interface & experience design, online research. We have some amazing & exciting projects for young audiences to work on. Our team is full of passionate hustlers executing at a high speed. Looking forward to having more excited & proactive individuals onboard.
Intern's day to day responsibilities include:
1. Work on digital marketing campaign planning
2. Handle efficient advertising campaign setup across platforms (Google Adwords, Facebook Adverts)
3. Work on LinkedIn ads, Twitter, and email marketing advertising (to name a few)
4. Conduct preliminary online market research & competition analysis
5. Assess audience interests, behaviours and demographics across platforms for every industry
6. Track and analyze website traffic flow to effectively optimize live ads
7. Work on effective keyword planning on the basis of search volumes, cost per clicks, bid values, etc.
8. Work on effective search engine optimization strategies (on-page and off-Page both) for websites
9. Monitor online marketing trends on social media
10. Prepare accurate in-depth reports on the overall performance of marketing campaigns.
11. Prepare pitch decks and proposals
12. Coordinate with content strategists, graphic designers, digital marketers and clients
13. Explore the complete gamut of the features of various social media platforms designed for marketers
Skill(s) required :
- Social Media Marketing, Digital Marketing, Search Engine Optimization (SEO), English Proficiency
.NET
Amazon Web Services (AWS)software engineers within their technical guild to develop their coding, adopt best practices,
performance, documentation problem-solving solving abilities in addition to contributing to our code
base(s). The Manager, SE is also responsible for their direct reports training, providing necessary
software and hardware tools, yearly reviews, conducting one-on-ones, career development, and
coaching.
QUALIFICATIONS AND REQUIREMENTS:
• BS Degree CSC/CPE
• 12+ years of overall experience
• 3+ years of experience managing and leading technical employees
• 7+ years of hands-on experience as a web development engineer preferably in Microsoft
Technologies
• Expertise on the Microsoft technology stack (.NET MVC , Web API, SQL Server)
• 7+ years of experience managing a back-end development team
• Experience developing products for global markets
• Experience in a highly agile/scrum environment
• A strong passion for bringing useful, useable and highly desirable user experiences to life
• A strong passion for consciously evolving
• A strong passion for serving the customer
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Full Stack Developer - Averlon