
- Meeting assigned sales targets
- Management and resolve customer complaints
- Sell insurance/credit cards or loan and handle calls.
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Complete call logs and reports and other duties as assigned
- Accomplishes sales and organization mission by completing related results as needed.

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Senior Software Engineer – Frontend (React.js)
Location: Bengaluru (Hybrid – 3 Days WFO)
Working Hours: 11:00 AM - 8:00 PM
Experience: 6-9 years
Notice Period: Preferably 30 days
About the Role:
We are looking for an experienced and dynamic Senior Frontend Developer to join our growing team. If you are passionate about building cloud-based web applications with cutting-edge technologies, and you excel in React.js, HTML, CSS, and JavaScript, we want to hear from you. As a key contributor, you’ll collaborate with talented UX/UI designers to create innovative, high-quality user experiences.
What You’ll Do:
- Develop and Deliver: Build robust, scalable cloud-based web applications using React.js, HTML, CSS, and JavaScript.
- Collaborate with Designers: Partner with UX designers to transform ideas into intuitive, visually stunning user interfaces.
- Write Quality Code: Ensure code quality through writing clean, maintainable, and efficient code.
- Optimize Performance: Focus on performance optimization and troubleshooting to provide the best user experience.
- Work in Agile Environment: Engage in agile development cycles with a strong focus on iterative improvement.
- Code Review and Mentorship: Participate in code reviews, offer constructive feedback, and mentor junior developers to elevate the team's overall capabilities.
What We Are Looking For:
Core Skills:
- React.js: Extensive hands-on experience in building responsive web applications with React.
- Frontend Technologies: Expertise in HTML, CSS, JavaScript, and TypeScript.
- Version Control: Familiarity with Git for source code management and collaboration.
- Problem-Solving: Strong debugging and problem-solving skills with keen attention to detail.
- Collaboration: Ability to work both independently and as part of a collaborative team.
Preferred Skills:
- Node.js: Experience with Node.js or backend technologies is a plus.
- UX/UI Design: Knowledge of design principles and experience collaborating with designers to create seamless user experiences.
Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related field.
We are looking for a Software Development Engineer (Java Backend) to join our team! As a key member of our engineering team, you will be responsible for the end-to-end development and delivery of our products.
Diverse Hiring: SDE 3 (Java Backend) | 5-8 Y | Bangalore WFO | Females Only |
Prefer qualified candidates from Premium Institutes - NIT / IIT / IIIT / REC / BITS / REC with relevant working from Products / Unicorns alike Flipkart, Amazon, CRED, Swiggy, Zomato, Jupiter, Blinkit, OYO, Ola, Uber, Pine Labs, PayTM,
Scope Of Work:
Design, develop, deliver & maintain highly-scalable, cloud-native products, working with product and design teams.
Ability to ship to production in small testable pieces of code, in quick iterations
A good grasp of scalable software development, with a DevOps mindset
Providing people and technical leadership to your engineering teams
Support in developing and managing companies IT infrastructure
Participate in the hiring of world-class engineers and grow the engineering team
Required Skills & Qualifications:
Must have a deep understanding of both development and operations processes, as well as a strong technical background.
5+ years of experience developing software products - Java.
Demonstrable experience in leading software teams by example.


We are looking out for a technically driven "Fullstack Developer" for one of our premium client
COMPANY DESCRIPTION:
What you'll do
You will work collaboratively in small teams and iteratively through design and development to deliver fully functioning web-based and mobile applications. In this role, you will employ agile methodologies to quickly provide our consultants with the solutions they need. You will help combine the latest open source technologies together with traditional Enterprise software products. You will be a core member of the team with responsibilities that range from driving the architecture design and technology decisions for shaping the next-generation products for various internal teams to ensuring that we stay on the leading edge of technology. You will also be responsible for leading multiple development teams while delivering the best-in class enterprise-grade software solutions across a breadth of different platforms and technologies.
Full-stack
Proven experience as a Business Analyst or similar role.
Strong communication skills, both written and verbal, with the ability to effectively convey complex concepts.
Excellent documentation skills, with attention to detail and accuracy.
Proficient in logical and analytical thinking, with the ability to solve problems and think critically.
Demonstrated understanding of business needs and the ability to perform comprehensive requirement analysis.
Familiarity with Jira tool and Agile methodology.
Strong organizational skills and the ability to manage multiple tasks simultaneously
- 0 to 1 year of experience into Patient relationship & management
- Patient records management.
- Assist in Medical Billing
- Assist patient relatives from admission to discharge process.
- Collect feedback during patient discharge.
- Assist in daily operations & HR functions.
- Good command of the local language is essential, both written and verbal
Technical Project Manager
Exp : 10 to 15 Years
Responsibilities
- Participate in meetings with US client teams to understand business requirements and project milestones. Provide technical suggestions and strategy in project planning.
- Prepare Project Plan and track the project progress of deliverables and Milestones. Report the status to higher management regularly.
- Monitor Budget and Timeline at regular Intervals and plan proactive steps to control them.
- Identifies opportunities for improving business prospects with the client.
- Help team in resolving technical and functional aspects across project life cycle.
- Planning and execution of training, mentoring, and coaching team members.
- Hold regular project reviews with internal & client stakeholders.
- Prepare organized and informative presentations whenever required.
- Resolve and/or escalate issues as and when it is imperative.
Required Skill
- At least 2 years’ experience in managing large technology engineering team or L2/L3 Technology Support team with an overall experience of at least 10 years in IT industry.
- Experience in BI Tools like MicroStrategy, OBIEE, Tableau or ETL Tools like Informatica, Talend, DataStage, and SSIS.
- Experience in Datawarehouse and BI Reporting projects as developer or Lead or Architect
- Experience in generating reports on SLAs, KPIs, metrics and reporting to senior leadership.
- Experience in attracting and hiring excellent talent Ability to mentor, and bring best out of the team. Flexible with working hours based on the service requirement.
- Demonstrate organizational and leadership skills
- Excellent communication (written and spoken) skills
- Experience or knowledge in tools such as JIRA, Confluence, ServiceNow, Splunk, Other monitoring tools etc . Exp on ETL,DWH concepts, L2/L3 Exp


- Building abstractions and contracts with separation of concerns for a larger scope.
- Building pixel-perfect, robust and, accessible user interfaces on the web
- Not just building new features, but also building reusable components and libraries which help in delivering faster.
- Taking responsibility of quality and making things easy and predictable by automating these processes
- Exploring and designing dynamic and compelling consumer experiences.
- Working closely with designers to implement versatile front-end solutions while embracing emerging standards and pushing the limits of what a browser can do.
- Actively participating in design and code reviews to build robust applications and prototypes.
- Interacting with other team members to passionately collaborate in building a rich and innovative user experience
- Analyzing system function and performance requirements to support design concepts.
- Mentoring new members, interviewing and helping in building high performance teams.
What you need to have:
- B.E/ B.Tech or M.S in Computer Science or related technical field
- 3+ years of experience and must be hands-on with coding.
- Ability to work with complex business flows
- Excellent problem-solving, coupled with strong communication skills, and a sense of ownership and drive.
- Experience building pixel-perfect, robust and, accessible user interfaces on the web
- Experience in Single Page Application architecture
- Proficient in at least one JavaScript framework like Angular, React or equivalent
- Experience with CSS3 and Less/ Sass (ability to write mixins, partials, functions, etc) and usage in large scale applications
- Experience in web analytics, accessibility, standards, and SEO techniques
- Expertise in front-end design and JavaScript libraries such as AngularJS, ReactJS and jQuery.
- Passion for building a rich and innovative user experience
- Strong computer science fundamentals in design, data structures, and problem solving


Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Working with team to plan and develop the components of our adaptive
learning app and content marketplace solution. - Scaling up and upgrading the app with enhanced features as best suited for students and schools
- Working with team ensure a smooth backend integration into a dynamic content management system, to ensure personalisation of app as required
- Developing work including app backend, reporting and analytics to be taken up by the developer for both the products along with the current team.
- Both solutions for B2B and B2C App to be taken up actively by the developer along with the current product manager.
- Interacting and working with NGOs and Govt school community to build the entire tech as per the rural and local language to empower students and govt schools across India.
What you need to have:
- 1-3 years of deep hands-on experience with android based solutions and development
- Tech Expectations - Practical experience with Native android development, firebase, databases and server side integration and development
- An end user app based product experience will be a plus.
- We expect the developer to deeply own up our app solutions, work with the current team and scale up the product roadmaps for national growth and outreach.
- an undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to learn and do anything
- Excellent understanding of Native android development, firebase, Node. JS, databases and server side integration and development

Responsibilities:
- Execute full lifecycle software development
- Develop, designed well efficient code
- Integrate software components into a fully functional software system
- Fully adaptive to the technology needed for the current project
Requirements:
- Bachelor/ Master degree from good college.
- Strong knowledge of algorithms, data structure
- Understanding object-oriented programming
- Excellent knowledge of PHP, Mysql, SQL. NoSQL, Mongodb
- Ability & Readiness to work with any technology
- Familiarity with software development methodology and release processes.
- Strong problem-solving skills and excellent communication skills.
- He/she should have minimum 3 years working experience on PHP, PHP Frameworks, Ajax, Knowledge on CMS platform like Opencart, payment gateway integration, experience working on portals.
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.

