Title: Business Development Intern
Company: FunctionUp
Location: Bangalore
About the Role:
We are seeking a highly motivated and driven B2C EdTech Sales Representative to join our growing sales team. In this role, you will be responsible for promoting and selling our upskilling courses to individual customers. You will work closely with our marketing and product teams to understand the needs of our target market, and you will use your excellent communication and interpersonal skills to build strong relationships with customers and close deals.
Key responsibilities:
- Meet and exceed sales targets.
- Should be willing to make calls to cold and warm leads.
- Successfully create business from new and existing customer accounts.
- Report and present Inside Sales progress and updates
- Manage email and telephonic communication with prospective clients
- Learn and maintain in-depth knowledge of our products, industry trends, and competition.
- Build rapport and establish long term relationships with customers.
- Work closely with the Sales and Marketing team in planning for campaigns
- Ability to gather and use data to inform decision making and persuade others.
Qualifications
- Bachelor's degree in a relevant field or equivalent experience
- Excellent verbal and written communication skills, with a proven ability to articulate complex concepts to a variety of audiences
- Strong interpersonal skills and the ability to build strong relationships with customers
- Proven ability to achieve or exceed sales targets
- Self-motivated, results-driven, and a team player
About FunctionUp
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- Roles & Responsibilities
- Job Purpose:
- To manage the store operations of the respective store efficiently and run it as a successful unit through effective stock management, visual merchandising and achieve the desired sales targets while ensuring the customer service of highest standards.
- Job Context & Major Challenges:
- A store manager has to manage the storel operations, and at the same time achieve the sales target within a stipulated budget allocated for the store. The store manager has to manage the relationship with the visual merchandising team, projects ,HR ,buying team to ensure that the upkeep training, recruitment, the maintenance of the store are proper, and has to report to the regional manager .
- The major challenges of the jobholder are:
- Lack of responsibility shown by the CCAs after few months of recruitment, low discipline levels • Screening of right candidate for accurate hiring
- Consistency of the sales inspite of daily challenges
- Consistency in delivery TC Experience daily
- Inventory management
- Rostering / people management / grievance
- Accountabilities
- Establish rapport with potential and actual customers on a daily basis • Ensure clean and safe environment for the customer
- Ensures Daily capture of customer information & Bill linking – identify gaps and suggest improvement
- Looks into pattern of information and draw inference on customer types /likings/trends /quality of information captured
- Thank you cards / Calls – process adhered to ( Tracking and ensuring business results and quality call outs
- Ensure every customer gets TC delight 100% adherence of experience delivered
- Ensure that customers become repeat customers once they enter the store.Personally develop relations with top 50 customers of the store • Track customer sales closely across segments /types on a weekly basis • Supervise customer needs and looks at new ideas to delight.
- Performance chats on a monthly basis with individuals
- 24 hours resolution for crew grievance /if escalation to close within 7 days
- Take the initiative at the store level to improve the employee engagement
- Ensure Development plan for Coache’s and their teams is managed well on a quarterly basis..
- Appraisals – Quarterly chats on performance as per KRA
- Ensure there is development plan prepared for all store
People Management
Motivate the staff during the morning briefing about daily sales targets • Rostering , Schedule shifts and ensure punctuality of staff
HR Overview
- Screening for New hires as per Evaluation matrix
- Closure of timely recruitments
- Monthly StoreTraining Calendar adhered to , and gaps are filled on a monthly basis
- Weekly Audits and check on understanding on new joinee training • Ensure 100% adherence that every customer get TC Delight - manages evaluations and trainings for the team - issues with customers sorted within 24 hours - Observes coaches and ASM and take inputs for their Teams - Training needs identified and discussed with L&D for resolution
Visual Merchandising
- Implementation of the plan along with the VM champ
- VM changes at the suitable times in the store
- Replenishment of stocks on the floor
- Ensure VM Guidelines are met before store opening and during the day • Ensures daily actions are taken on VM opening checklist
- Window Maintenance – Ensures standards are met – does a walk thru twice a day
- Gives feedback on sections before pictures are taken and sent to HO • Display change – ensures activity done and time lines adhered to • Fixture maintainace –ensures problems are timely fixed.
- New GTM Window installations – timely done
- Track sales from merchandise going to stylists
Standard Operating Procedures
- Ensures that store opening/closing standards are followed properly,if gaps helps improve system
- Drives Store PnL
- Responsible for personnel planning, work hours, store / team holiday plan
- Inventory management and planning for each product category • Drives Store CRM Managements
- Ensure Timely closure on MIS / Reports Etc Ensure that the housekeeping staff follows the checklist properly
- Control mechanical maintenance of lights, air-system, electrical equipment
Accountabilities
- Reports property damage, request needed repairs within company time frames
- Conducts monthly meetings with different stakeholders
- Ensure proper installation of signage display façade properly cleaned • Daily Counts – Supervision of accuracy and timely reports sent. • Inward /Outward – Resigters maintained ,weekly supervision on dispatch / signs off on compliance
- Manages External Relations –Landlords / Mall team/ vendors
Cost Management
- Schedule the expenditures for the month(petty cash management)
- Follow the preventive maintenance schedule to reduce the costs
- Maintain the safety, energy consumption, and expenses reports
- Control costs incurred on the services provided by the vendors
- Control cash deposits and submission of credit slips on a daily basis
- Maintain records pertaining to customer discounts, schemes
- DMS – Supervision of DMS entry weekly and sufficient funds for store to run
Achievement of sales targets
- Explain & drive the sales targets to Managers on a daily basis • Coordinates with RM on Monthly Targets
- Contribute to the team efforts for accomplishing desired results by setting objectives and directions for KPI’s ,category revenue, competiton analysis,market trends
- Analyze sales very 3 hours to better daily performance
- SMS to be sent to the RM as required
- Motivate store team to achieve daily targets
- Understand Business on a MTD/WTD/FTDbasis and briefs coaches .
Shrinkage control
- Ensure the global count is done accurately on a daily basis and reports sent to HO
- Ensure that nobody from the staff indulges in pilferage and other activities
- Co-ordinate with security guard & staff to keep a watchful eye on customers
- Anticipate problems & preempt them by coming up with creative solutions
- Constantly identifies areas of improvement, takes initiative to drive them
People Management- Demonstrates ability to holistically monitor various HR analytics like workforce planning, staffing levels, engagement scores, salary costs, attrition levels
Competencies- Works with individuals to identify areas of development, works to improve them
Work Standards- Sets standards for excellence to achieve a high level of quality • Accepts responsibility of outcomes of one’s work; admits mistakes and refocuses efforts
Provides encouragement and support to others in accepting responsibility; does not accept others’ denial responsibility without questioning
Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals.
Gets Results- Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals
Customer Relations- Works to educate the customers so that they are fully aware of products Establishes good interpersonal relationships by helping people feel valued
Handles upset customers by hearing the customer, empathizing, apologizing, and taking personal responsibility for resolving customer problems/issues
Team Work- Builds strong teams that capitalize on differences in expertise, competencies
Champions collaborative team working across departments/ functions • Proactively works with colleagues to develop solutions to their issues
Job Description
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- Knowing Kafka is a plus.
- Well versed with CICD, Agile processes . good attitude, good communication skills.
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At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
F5 is looking for a Sr. Security Engineer with experience in building, integrating, operating, and maintaining robust security monitoring and auditing systems. F5’s Edge 2.0 platform provides global, scalable, and secure way to deploy applications. In this position, you will build and maintain monitoring and audit systems across the platform that provide necessary visibility and alerts to effectively defend the platform.
Responsibilities:
- Collaborate with software architects, security defenders, Operations, SRE, compliance experts, and business leaders to understand the logical boundaries of the systems and identify the events to monitor, audits to maintain, alerts to tweak, as well as systems to integrate with
- You will continuously hunt for areas and metrics to be added into monitoring systems for better operational visibility, incident response capability, availability, and forensics capability of the overall platform
- You will participate in the definition of processes around change and inventory management and develop solutions to audit the changes
- You will work with other teams within security organization to define communication and alerting protocols for effective and timely actions
- You will participate in defining and executing the Incident Response Plan for the platform and be responsible for providing necessary information during the response and forensics
- Demonstrate technical leadership in multiple domain areas, providing mentorship to other team members
Minimum qualifications:
- BS degree in Computer Science or equivalent with 5+ years of security operation and monitoring experience
- Experience with logging, monitoring, SIEM, dashboarding tools like AWS GuardDuty, Sumo, Grafana, SolarWinds, DataDog, Splunk, etc.
- Working knowledge of at least one Cloud Computing platform (e.g. Amazon AWS, Microsoft Azure, Google Compute etc.)
- Good understanding of how to handle logs from various systems, integrate with systems handling logs and metrics, how to setup and tune alerts based on thresholds and policies
- Hands on experience with computer programming languages and/or scripting languages such as Python, Java, Shell
- Good understanding of complexities and security challenges in large-scale distributed systems
- Working knowledge of Cloud orchestration systems such as Kubernetes, Openstack etc.
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Zenmind is a remote-first company and this is a remote job. We are looking for someone preferably located in India.
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- Work at a sustainable pace, with realistic targets.
- Participate in a culture of learning and sharing learnings.
- Remote work.
Zenmind Studio is a creative web design and development studio. We specialize in Ruby on Rails, WordPress, Jekyll, Bridgetown and Shopify. We have worked on projects for World Wildlife Foundation, MIT Media Lab, Maker's Asylum, IndiaSpend, Vihara Innovation Network, Khoj International Artists Association, SCMiND LLC.
Folks looking for short-term contract can also apply.
Duties/Responsibilities:
The person plays a dual role of Public Relation and Influencer Manager.
Public Relations
- Combine creativity, communication, and storytelling to create meaningful public relations campaigns that promote our products/ Founders.
- Pitch stories to top-tier local and national journalists, editors, media outlets, TV, radio, podcasts, niche blogs, and other online outlets.
- Cultivate, strengthen, and maintain media relationships.
- Create media materials such as press releases, talking points, run sheets, and messaging documents.
- Seek and manage business award submissions, interview opportunities, and speaking engagements for Co-Founders.
- Secure, track, and measure results.
Influencer Marketing
- Grow and maintain relationships with influencers to create excitement and mass brand exposure across social media platforms
- Mine the social media platforms for top-tier influencers, celebrities, content creators, and talent that can increase brand reach.
- Manage and update internal influencer database to ensure platform and metrics stay updated.
- Collaborate with internal creative and social marketing teams to drive influencers to create high-quality and engaging content.
- Continually engage with existing influencers and creators via email, DMs, and phone to build strong, long-lasting relationships. Manage day-to-day communications with talent/influencers.
- Manage all influencer requests, place and track product samples requests.
- Oversee gift boxes and other special packaging needs for high-touch influencers.
- Think creatively and add new ideas to pitch for new and exciting influencer programs.
Qualifications/Skills:
- 5+ years experience in public relations, in-house, or agency.
- Course in Mass Communication.
- Strong experience writing news releases, media advisories, feature stories, blogs, and media pitches.
- Existing relationships with top-tier local and national journalists, editors, media outlets, TV, radio, podcasts, niche blogs, and influencers preferred.
- Social media wizard who is well-versed in all platforms (IG, YouTube, Facebook, Twitch, TikTok, etc.) and in tune with how the influencer marketing landscape differs across each respective platform.
- Deep expertise in identifying key tastemakers, celebrity endorsers, and influencers.
- A passion for building and cultivating relationships with influencers.
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- Previous experience working with consumer products and fashion brands.
- Passionate about social media trends and pop culture in general.
- Love working in fast-moving, high-growth companies.
- Meticulous organizational skills.
- Self-starter, comfortable with managing multiple priorities at any given time.
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- Experience with infrastructure automation technologies like Docker, Kubernetes.
- Experience with build automation technologies like Maven, Gradle.
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