Marketing Associate - Content Writer

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

Designation – Nodejs Developer

Experience – Min 3+ Yrs

Location: Ahmedabad ( WFO)

We are seeking a highly skilled Senior Node.js Developer with expertise in SQL and MongoDB to join our dynamic team.

As a key member of our development team, you will be responsible for managing the interchange of data between the server and users, as well as developing server-side logic. Your primary focus will be on the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end. Additionally, your experience with both SQL and NoSQL databases will be crucial in defining and maintaining our data storage solutions.

Responsibilities:

 Develop and maintain server-side applications using Node.js.

 Design and implement RESTful APIs for seamless integration with front-end applications.

 Collaborate with front-end developers to integrate user-facing elements with server-side logic.

 Optimize applications for maximum speed and scalability.

 Implement security and data protection measures.

 Design and maintain database schemas for both SQL (e.g., MySQL, PostgreSQL) and NoSQL (e.g., MongoDB) databases.

 Manage and mentor junior developers, providing technical guidance and support.

 Stay updated with emerging technologies and industry best practices.

Requirements:

 Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.

 Minimum 4 years of experience in Node.js development.

 Proficiency in JavaScript/TypeScript and frameworks such as Express.js.

 Strong understanding of asynchronous programming and event-driven architecture.

 Experience with SQL databases (e.g., MySQL, PostgreSQL) and proficiency in writing complex SQL queries.

 Experience with NoSQL databases (e.g., MongoDB) and familiarity with their query languages.

 Familiarity with ORM libraries (e.g., Sequelize, Mongoose) for database interaction.

 Knowledge of version control systems (e.g., Git).

 Understanding of CI/CD pipelines and deployment processes.

 Excellent communication and teamwork skills.

 Ability to lead and mentor a team of developers.

Location: Bangalore

Experience: 2–5 years

Type: Full-time | On-site

Open Roles: 1

Start: Immediate

Why this role exists

Most engineering teams choose between speed and stability.

We need both.

Today:

• Deployments carry risk
• Cloud costs are higher than they should be
• Compliance is reactive, not built-in

This role exists to build a platform where:

• We can deploy fast without breaking production
• We can scale without runaway cost
• We can pass enterprise InfoSec reviews without firefighting

What you’ll do

You will not just manage infrastructure.

You will build the platform that engineering runs on.

1. Drive cloud cost efficiency

• Reduce Azure compute spend by 40%
• Implement:
• Reserved Instances / savings plans
• Right-sizing of workloads
• Scheduling for non-critical workloads
• Continuously monitor and optimize cost vs performance

2. Build zero-downtime deployment systems

• Ship a deployment pipeline that supports:
• 5+ production deployments per week
• Zero customer-visible downtime
• Implement:
• Blue-green / canary deployments
• Automated health checks
• Safe rollout strategies

3. Enable fast and safe releases

• Reduce time-to-launch significantly
• Ensure:
• High reliability in every release
• Ability to rollback instantly if something breaks
• Create systems where:
• Scaling up is seamless when things go right
• Failures are contained when they don’t

4. Build disaster recovery and compliance readiness

• Create DR/BCP systems that pass enterprise audits from:
• HDFC Life, SBI Life
• Ensure:
• Backup and recovery processes are defined and tested
• Failover strategies are documented and executable
• Build compliance as part of the system, not an afterthought

5. Embed security into the pipeline

• Integrate:
• SAST (Static Application Security Testing)
• DAST (Dynamic Application Security Testing)
• SCA (Software Composition Analysis)
• Secret scanning
• Container scanning
• IaC scanning
• Ensure vulnerabilities are caught before deployment

6. Enforce policy-as-code

• Implement:
• OPA / Gatekeeper
• Azure Policy
• Prevent non-compliant infrastructure from being deployed
• Ensure consistency across environments

7. Build a scalable platform layer

• Create systems that:
• Support increasing deployment frequency
• Maintain reliability under scale
• Work closely with backend and SRE teams to:
• Improve system stability
• Reduce operational overhead

What success looks like

• Cloud costs reduce by ≥ 40%
• Deployments are:
• Frequent
• Safe
• Invisible to customers
• Rollbacks are instant and reliable
• DR/BCP passes enterprise audits in the first attempt
• Security is embedded in the pipeline, not patched later
• Engineering teams ship faster with confidence

Who you are

• You have 2-5 years of experience in DevOps / Platform Engineering
• You have worked with:
• Cloud platforms (Azure preferred)
• CI/CD systems
• Infrastructure as Code
• You think in:
• Systems
• Trade-offs (speed vs reliability vs cost)
• You are comfortable owning:
• Production infrastructure
• Deployment systems

What will make you stand out

• Experience with:
• High-frequency deployment systems
• Cost optimization at scale
• Security-first pipelines
• Strong understanding of:
• Kubernetes / container orchestration
• Monitoring and observability
• Distributed system reliability
• Experience passing enterprise security/compliance audits

Why join

• You will define how engineering ships and scales
• Your work directly impacts:
• Reliability
• Cost
• Deployment velocity
• You will build a platform that moves from:
• Fragile → predictable and scalable

What this role is not

• Not manual infra management
• Not reactive firefighting
• Not limited to CI/CD maintenance

What this role is

• A builder of deployment systems
• A driver of cost efficiency
• A guardian of reliability and compliance

One question to self-evaluate

Can you build a platform where we deploy faster, spend less, and never break production?

Job Title: Growth Associate - International Markets

Department: Founder's Office

Reports To: Founder & Managing Director

Location: Mumbai

Employment Type: Full-time

Experience Level: 1 years +

The Growth Associate - International Markets will serve as a strategic business leader working directly with the founder's office to drive accelerated growth across all business verticals. This role combines strategic thinking with operational excellence, overseeing Sales, Marketing, and Delivery functions to achieve aggressive growth targets while maintaining operational efficiency.

Key Responsibilities

Strategic Growth Planning (30%)

• Develop and execute comprehensive growth strategies aligned with company vision
• Identify new market opportunities and business verticals for expansion
• Create and monitor KPIs for sales, marketing, and delivery performance
• Conduct market analysis and competitive intelligence to inform strategic decisions
• Collaborate with founders on long-term business planning and goal setting
• Drive digital transformation initiatives across all business functions

Sales Leadership & Revenue Growth (35%)

• Lead sales strategy development and execution across all product lines
• Manage and optimize the complete sales funnel from lead generation to closure
• Develop pricing strategies and negotiate high-value enterprise deals
• Build and maintain relationships with key clients and stakeholders
• Establish channel partnerships and strategic alliances
• Implement sales methodologies and processes to improve conversion rates
• Manage sales team performance and provide strategic guidance
• Target: Achieve 40%+ year-over-year revenue growth

Marketing & Brand Development (20%)

• Develop integrated marketing strategies across digital and traditional channels
• Lead brand positioning and messaging for all product offerings
• Oversee content marketing, thought leadership, and industry presence
• Manage marketing budget allocation and ROI optimization
• Drive demand generation and lead qualification processes
• Establish AXS as a thought leader in AI, fintech, and customer experience domains
• Coordinate participation in industry events, conferences, and trade shows

Delivery Excellence & Customer Success (15%)

• Ensure delivery quality and customer satisfaction across all engagements
• Implement standardized delivery methodologies and best practices
• Monitor project profitability and resource utilization
• Drive customer retention and expansion strategies
• Establish customer success metrics and feedback loops
• Collaborate with technical teams to ensure solution quality and innovation

Required Qualifications

Education & Experience

• Education: MBA from reputed institution (IIM/ISB/XLRI) or equivalent
• Experience: 1 years+ in growth roles within technology/consulting companies
• Industry: Prior experience in B2B technology, fintech, or professional services
• Leadership: Minimum 1 years managing cross-functional teams

Core Competencies

• Strategic Thinking: Proven ability to develop and execute growth strategies
• Sales Excellence: Track record of achieving 30%+ growth targets consistently
• Marketing Expertise: Experience with B2B marketing, digital marketing, and brand building
• Analytical Skills: Strong data analysis and business intelligence capabilities
• Leadership: Experience leading teams of 10+ members across multiple functions
• Communication: Exceptional presentation and stakeholder management skills

Technical Knowledge

• Understanding of AI/ML, fintech, and digital transformation landscapes
• Experience with CRM systems, marketing automation, and analytics tools
• Knowledge of enterprise sales cycles and complex solution selling
• Familiarity with project delivery methodologies (Agile/Waterfall)

Preferred Qualifications

Industry Experience

• Previous experience in AI/ML, fintech, or customer experience domains
• Background in consulting or professional services
• Experience with government and large enterprise sales
• International business development experience

Achievements

• Demonstrated success in scaling businesses
• Experience in new market entry and product launches
• Track record of building high-performing teams from scratch
• Recognition in industry forums or publications

Key aspects of this role:

• Maintain, update, and enhance ITSM environment including Incident, Request, Problem, Change and Knowledge Management, Service Catalog, Service Portals, SLAs, Discovery, and Integrations

• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform.

• Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need:

• Minimum of 2 years of demonstrated experience in ServiceNow development and configuration.

• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.

• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM

• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform interfaces (to other data sources) and the data within tables, import sets and the CMDB.

• Preferably certified in ServiceNow

Wissen Technology is now hiring for Java Developer with hands on experience in Core Java, multithreading, algorithms, data structure and SQL skills .

Required Skills:

• Experience - 5 to 10 years.
• Experience in Core Java 5.0 and above, CXF, Spring.
• Extensive experience in developing enterprise-scale n-tier applications for financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.
• Good development experience with RDBMS, preferably Sybase database.
• Good knowledge of multi-threading and high-volume server-side development.
• Experience in sales and trading platforms in investment banking/capital markets.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills in Java.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

We’re looking for an experienced Regional Sales Associate to fuel growth at Quoality- A Modern Operating Infrastructure for Hospitality Businesses to help them improve the guest experience and generate additional revenue.

Founded in 2021, Quoality is a Hospitality Tech company backed by a US-based Newchip Accelerator. Our mission is to equip businesses with the tools they need to grow. 

By providing tools, insights, and education with minimal effort on the business's part, the barrier to making actionable business decisions is lowered dramatically. Everything we do is driven by this mission. Everything we do needs to positively answer the question, "Does this help businesses grow?"

Product Demo: https://www.youtube.com/watch?v=gKklkRYKkC4&;t" target="_blank">https://www.youtube.com/watch?v=gKklkRYKkC4

Quoality Blogosphere: https://medium.com/quoality" target="_blank">https://medium.com/quoality

🙋‍ The role & what we are looking for: Oh, this is our favorite part. We’ve seen companies that write 'templatized' BS for this section; stuff that’s never followed in reality.

Not us. Here are some of our core values to give you a sense of who we are as a team:

• First and foremost, we’re super transparent. We all know what everyone’s working on, how’s the company doing, and the whole shebang.
• We’re all super chill.
• Work time ain’t playtime. We take our work very seriously. We’re a small bunch on a mission to change the guest experience in the hospitality industry, once and for all.
• Deadlines are a thing for us. We are very punctual.
• We know what we are working on and aren’t clueless.
• We’re more friends than colleagues.
• Monthly 1:1s with the founders where you can directly share & receive feedback.

Not convinced yet? Okay, here’s the fun stuff:

• Flexible leave policy. Yeah, it’s truly flexible. We trust you.
• We’re fully remote in India. Work from the beautiful beaches of Goa or the stunning mountains of Manali, we’re all good.
• Annual workstations at exotic destinations. Subject to change and hitting milestones.
• Allowances to choose your coworking space (if you want), courses & anything that you think is beneficial to succeed in this role.

📄 The role & what we are looking for:

💻 Responsibilities:

• “Get the sale” using various customer sales methods (door-to-door, cold calling, presentations etc)
• Own the assigned region
• Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness
• Evaluate customer's skills, and needs and build productive long-lasting relationships
• Meet personal and team sales targets
• Research accounts and generates or follow through sales leads
• Attend meetings, sales events and training to keep abreast of the latest developments
• Report and provide feedback to management using financial statistical data
• Maintain and expand client database within your assigned territory

✅ Must Haves:

• 1 years+ of sales experience/strong drive to make a career in sales
• Familiarity with different sales techniques
• Computer use competency
• Can do & Competitive attitude
• Strong communication, negotiation and interpersonal skills
• Self-motivated and driven
• Comfortable on the phone
• Able to work independently
• You are open to learning new stuff and avoid internal politics.(super important).
• You are humble, kind, and are open to feedback.(super duper important).

❕Bonus:

• Entrepreneurial spirit, Product Thinker, and ‘Can-Do' attitude.
• Passionate about leveraging technology for supporting product delivery in the Hospitality space.
• Operating style suited to working in a startup environment, where teamwork and resourcefulness are highly valued.
• Excellent leadership skills, including the ability to manage multiple assignments at a time.

🤙 What's the interview process like? Yes, we do have a process, and it’s simple. Step 1: You apply for the job. Step 2: Quick intro call with the founders. Step 3: A round where we evaluate your assignment along with you. Step 4: One round of interviews to gauge if you are a good culture fit. Step 5: Job Offer (contingent on the above steps). Step 6: Welcome to the Quoality! 🙂

So, think we’re a good fit? Then let’s roll.🤘

Required Skills

As a developer, you have a passion for development and a thirst to learn. You enjoy working in a fast-paced and dynamic environment. You are a quick learner who can step up and take ownership of work to get things done on time. You also enjoy and appreciate working and collaborating with others from various backgrounds as part of a team.

Job Requirement

• Full-stack developer with exposure working in building products from scratch
• Have 2+ years in implementing front-end of applications using ReactJS
• Proficient in HTML 5, CSS 3, Bootstrap Ant-D, Redux, JavaScript and writing cross-browser compatible code
• Good knowledge of MVC, MVVM, OOPS concepts, Web Development Concept.
• Experience with RESTful services
• Work experience any one of the backend technologies such as Java, NodeJS, .NET will be a major plus
• Experience in JavaScript build tools such as web-pack /gulp
• Familiar with testing frameworks (such as Jasmine) and Test runner framework (such as Karma) (good to have)
• Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
• Knows unit testing
• Critical thinker and problem-solving skills
• Good time-management skills
• Great interpersonal and communication skills

Duty /Responsibility

• Your specific duties in this role will include:
• Responsible for the front end/UI development for of the web-based and mobile-based application
• Responsible for communicating with clients
• Responsible for communicating with Designing Team and Team Manager
• Responsible for Requirement Analysis
• Responsible for mentoring junior front-end developers
• Responsible for researching new web technologies
• Responsible for developing POCs
• Respond to technical queries/requests from team members and customers.
• Coach, guide, and mentor junior members in the team.

• 5+ years of experience in Healthcare domain
• To understand the problem statements which includes Change Requests
• To closely interact with Clients, Design and Development Team Members and Testing team
• Good Communications in English
• Should be familiar to Agile methodologies