Telemarketing Executive

Job Title: Odoo Developer

Job Summary:

We are seeking an experienced Odoo Developer to join our dynamic team. The ideal candidate will be responsible for customizing, developing, and implementing Odoo ERP solutions. You will work closely with clients to understand their business needs and create tailored solutions to enhance business processes and improve efficiency.

Key Responsibilities:

• Odoo Customization & Development: Customize and develop Odoo modules based on client requirements.
• Module Creation: Design, implement, and maintain custom Odoo modules for various business functions (e.g., sales, inventory, accounting).
• Integration: Integrate Odoo with third-party applications and external systems through APIs.
• Database Management: Manage and optimize PostgreSQL databases associated with Odoo.
• Bug Fixing & Troubleshooting: Identify, diagnose, and resolve issues in Odoo systems to ensure smooth operations.
• Odoo Upgrades: Perform Odoo version upgrades and ensure compatibility of modules across different versions.
• User Support: Provide technical support to users and assist in troubleshooting issues.
• Documentation: Maintain proper documentation of all customizations and development work.
• Collaboration: Work closely with project managers, business analysts, and clients to deliver the best solutions.

Skills & Qualifications:

• Strong proficiency in Python and experience with the Odoo framework.
• Experience in developing and customizing Odoo modules and reports (Qweb).
• Solid understanding of SQL, PostgreSQL, and database management.
• Knowledge of JavaScript, XML, HTML, and CSS for front-end customization.
• Familiarity with API integration and third-party system integration.
• Strong problem-solving and debugging skills.
• Experience with version control systems like Git.
• Ability to work on multiple projects and meet deadlines in a fast-paced environment.
• Good communication skills and ability to collaborate with clients and team members.
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Preferred Skills:

• Experience in Odoo eCommerce and Odoo Studio.
• Knowledge of project management methodologies (e.g., Agile).
• Familiarity with Odoo security best practices and performance optimization.

Why Join Us?

• Opportunity to work on exciting Odoo projects across different industries.
• Collaborative and supportive work environment.
• Competitive salary and benefits.

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required: 

• At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-based app.

• Write content for website funnels, web pages, blogs & marketing

• Create website content that is accurate, attention-grabbing, well-researched, and meets the needs of international clients

• Edit, proofread work to ensure high editorial standards are met across all content outputs

• Collaborate with creative, product, marketing teams to assess project needs and help with messaging

• Speak with internal, external stakeholders to learn about their content needs, develop and implement brand guidelines

• Work closely with the accounts, design teams to brainstorm ideas & create concepts, develop messaging

• Assist in other aspects of the creative or research processes to create accurate content and maximize growth

• Stay current on trends and competitors within the editorial sphere

• See projects through the whole creative lifestyle, from inception to deployment (digitalyards.in)

Micro services Lead: Experience: 7+yrs

Micro services Architect: Experience: 10+yrs

Micro service developer : Experience : 4+Years

Notice Period: Immediate to 15 Days.

Required skills : Java, J2EE with Microservices, Springboot, Spring cloud,Kafka,Redis,Nodejs, Any cloud

The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).

On the SUPPORT side, you’ll be doing things like… (80% of your day)

• Helping customers and potential customers on LIVE Chat (we use Intercom)
• Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
• Manage customer success pipeline (we use Hubspot)
• Relaying bugs to our development team to get taken care of (we use Jira)
• Creating user stories around customers wants, needs, issues (Asana)
• Using Stripe to process payments, refunds, and all things billing
• Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
• Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
• Create videos and animated gif's that show people how to DO things (people love walk-throughs)

On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)

• Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
• Create surveys and google forms to gain feedback from current customers
• Reach out to “likely to churn” customers to help them get value from Salesmsg
• Engage with canceling customers and design a system for tracking for later followup.
• Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
• Onboard new customers

• IT hardware & software services
• Web / App Design & Development
• Digital Marketing & Social Media Services
• Branding & Marketing Services
• Business and Management Consulting
• HR & Recruitment Services
• Graphic Designing
• Interior & Architecture Services
• Content, Photography and Videography.

• Planning & Strategy- Plan and execute a sales strategy that will help the team to get quality business.
• Build Process- Prepare a sales plan and sales performance tracking system to keep track of the process from approaching to acquiring each prospective client.
• Marketing Material- Creates marketing literature and web-based features to promote products and time-sensitive sales
• Networking- Attends trade exhibitions and industry events to learn about cutting-edge products & services, and get new clients and vendors.
• Lead Generation- Generate qualified leads by proper utilization of calls, email, social media, and other means to get in touch with the relevant personnel in the client company
• Lead Management- Document all the meetings through different methods, such as CRM, MS Excel, Minutes of Meeting (Email), etc.

• Learning- Becomes fluent in all products and services offered by us through testing, demonstrations, and research
• Need analysis- Assesses clients’ needs and accordingly make recommendations and solutions.
• Proposals- Prepare presentations to address the client’s problems with relevant solutions in a consultative manner.
• Educate- Demonstrates our offerings to highlight its pros and cons, v/s various competing products or services.
• Deals- Negotiates sales, package discounts, and long-term contracts with clients
• Stay Updated- Gains familiarity with the different industries, and stays updated on trends and innovative products

• Consulting- Provides technical advice, and after-sales.
• Project Management- Coordinate with the internal & external teams to complete projects within the set deadline.
• Client Servicing- Maintain good relationships with clients by taking constant feedback on the systems and services
• Relationship Management- Maintain good relationships with the internal, as well as external stakeholders.

• YEARS OF RELEVANT EXPERIENCE- 3+ Years of proven experience in Sales/ Business Development.
• EDUCATION & CERTIFICATIONS- We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Sales & Marketing, Business Management, Computer Science or other relevant fields.
• SOFTWARE & APPLICATIONS- Tech-savvy with good knowledge of MS Office, CRM Systems, have knowledge and can adapt to other technologies very quickly.

• Excellent communication (verbal & written), interpersonal and consulting skills.
• Knowledge of relevant products and services.
• Motivated, have negotiation skills, attention to detail, and critical thinking under high-pressure
• Sound judgment to recognize prospects’ key pain areas, and understand clients’ requirements.
• Ability to meet targets and deadlines.
• Confident, pleasant personality, ambitious, self-motivated, organized with leadership and management skills.