Loan Sales Agent

Team  -Support Operations — Technical Solutions 

Level  - IC3 (4–7 years of relevant experience) 

Location  - India (Remote) IST time zone, with overlap with US East/Central teams 

Reports To -Technical Manager 

Manages -Not a people-manager role, but a lead role with real technical authority 

Employment Type -Full-time 

ABOUT DELTEK 

Deltek is the leading global provider of software and solutions for project-based businesses — serving government contractors, professional services firms, and architecture & engineering companies. Our products help customers manage the full project lifecycle, from winning work and planning resources to executing delivery and getting paid. 

The Support Operations Technical Solutions team sits inside Deltek's Customer Success organization. We build and maintain the internal tooling, integrations, and AI-powered workflows that allow Deltek's support and customer success teams to operate at scale — intelligent case routing, knowledge-base agents, data pipelines between Salesforce, Gainsight, and Oracle Service Cloud, and automation that removes manual work from high-volume support processes. 

THE ROLE 

We are looking for a Senior System Engineer to take technical ownership of our most complex solutions. This is not a management role — it is a senior individual contributor role with real architectural authority and a multiplier effect on the team around you. 

You own problems end-to-end. You design the solution before writing the first line, consider downstream impacts before committing to an approach, and hold the technical bar for the work your team delivers. You are the person a junior engineer turns to when they're stuck, and the person a business stakeholder trusts to tell them whether an idea is feasible and what it will cost to maintain. 

In your first year, you can expect to: 

• Own the end-to-end design and delivery of major integrations and AI-enabled components from architecture through deployment and post-launch stability 
• Lead solution design for the team's most complex problems using PHP, JavaScript, Workato, APIs, and Web Services 
• Evaluate technology and platform tradeoffs and make defensible, documented recommendations that balance short-term delivery with long-term maintainability 
• Apply AI, automation, and agentic architectures to business problems at production scale — not as experiments, but as shipped systems 
• Anticipate performance, operational, and security risks before they reach production; design with those constraints in mind from day one 
• Set engineering standards and review the work of IC1/IC2 engineers, making them better through structured feedback and clear design expectations 
• Partner directly with CS operations leadership and cross-functional stakeholders to translate ambiguous business needs into concrete technical strategies 

This role suits an engineer who is past proving they can build things, and is now focused on building the right things in the right way — and helping others do the same. 

WHAT WE'RE LOOKING FOR 

Must-Have Technical Skills 

• PHP and JavaScript: Production depth: You have designed and shipped non-trivial systems in these languages. You understand performance characteristics, know where the footguns are, and write code you'd be comfortable having reviewed by a senior peer. 
• Integration architecture: You have designed system-to-system integrations — not just consumed APIs. You understand data flow, transformation logic, error handling, retry strategies, and idempotency. 
• AI / LLM applied experience: You have built or led the build of AI-assisted workflows, LLM-based tools, or agentic systems in an operational or product context. You know the difference between a demo and a production-grade AI system. 
• Relational databases: Query and schema design: You write optimized SQL, design schemas with long-term maintainability in mind, and understand when a query will cause production problems before it does. 
• Full-stack troubleshooting at depth: You can diagnose complex, multi-layer issues — across front-end, API, back-end, and database — and trace the root cause without being handed a reproduction case. 
• Technical tradeoff analysis: When evaluating tools, platforms, or approaches, you can articulate the tradeoffs clearly — not just pick what you know best — and document the rationale in a way that holds up six months later. 
• Agile technical leadership: You have led technical workstreams in a sprint-based environment: broken down epics, written meaningful acceptance criteria, and been accountable for team delivery quality. 
• Documentation and design artifacts: You produce architecture diagrams, solution designs, and technical decision records that others can act on — not just notes for yourself. 

Must-Have Leadership & Soft Skills 

• Technical mentorship: You actively make the engineers around you better. Code reviews are teaching opportunities, not gatekeeping. Design reviews are conversations, not approvals. 
• Stakeholder communication: You can translate a technical constraint into a business impact, and a business requirement into a technical specification. You don't hide behind jargon or over-simplify to avoid hard conversations. 
• Ownership under ambiguity: When a problem is poorly defined, you ask the right questions to define it — then own the answer. You don't wait for complete requirements before starting to think. 
• Proactive risk management: You raise issues before they become incidents. You've learned from production failures and carry those lessons into design decisions. 
• Business context awareness: You understand how the systems you build affect end users and business operations. You've made engineering decisions informed by that context, not just by technical preference. 

Nice-to-Have Skills 

Prioritized by relevance to this team's current and near-term roadmap: 

Oracle Service Cloud 

Workato / iPaaS 

Salesforce 

Gainsight 

Agentic AI / LLM Ops 

Snowflake 

Microsoft Power BI 

Microsoft Power Apps 

Cloud-native development 

Experience designing agentic AI systems — not just integrating LLM APIs — is highly relevant to where this team is going. Candidates who have shipped multi-step agent architectures with tool-calling, memory, and guardrails will stand out. 

RESPONSIBILITIES 

Design & Architecture 

• Own end-to-end technical solution design — from requirements through architecture, implementation, and post-launch stability — for the team's most complex initiatives 
• Lead solution design using PHP, JavaScript, Workato, APIs, and Web Services; ensure solutions are scalable, maintainable, and aligned with established governance standards 
• Evaluate tradeoffs across tools, platforms, and architectural patterns; produce documented recommendations that account for both short-term delivery needs and long-term operational cost 
• Anticipate downstream impacts, performance bottlenecks, and operational risk during the design phase — not as an afterthought in retrospect 
• Author and maintain Architecture Decision Records (ADRs) and technical design documents for all major solution components 

AI, Automation & Integration 

• Apply AI, automation, and agentic architectures to complex business problems at production scale — designing for reliability, observability, and graceful failure 
• Lead the integration of AI-enabled components (LLM workflows, intelligent routing, agentic tools) into the team's operational platform 
• Design and oversee integrations between Deltek's CS platforms (Oracle Service Cloud, Salesforce, Gainsight) and internal data systems, ensuring data integrity, performance, and auditability 
• Evaluate new AI frameworks, LLM providers, and automation platforms; provide grounded, implementation-level recommendations rather than theoretical assessments 

Technical Leadership & Mentoring 

• Serve as the primary technical reviewer for IC1/IC2 engineers — conducting structured code and design reviews that build capability, not just ship code 
• Break down complex initiatives into well-scoped workstreams that junior engineers can execute with confidence and appropriate independence 
• Establish and enforce engineering standards: code quality, documentation, testing coverage, deployment practices, and incident response 
• Identify skill gaps in the team and work with the manager to address them through pairing, documentation, or structured learning 

Stakeholder & Cross-functional Engagement 

• Translate ambiguous business and operational requirements from CS leadership into concrete technical strategies with clear milestones and measurable outcomes 
• Engage directly with senior stakeholders — CS operations leads, product owners, IT — to align on priorities, surface risks, and manage technical expectations 
• Represent the technical perspective of the team in cross-functional planning and architecture discussions 

Operate & Improve 

• Own post-launch stability of solutions you design: monitor, respond to incidents, and drive root-cause resolution — not just resolution 
• Drive continuous improvement of the team's delivery practices: identify process friction, propose solutions, and follow through on implementation 
• Stay current on AI, automation, and integration technology evolution; bring relevant advances back to the team with a concrete point of view on applicability 

QUALIFICATIONS 

• Education: Bachelor's degree in Computer Science, Electrical or Electronics Engineering, or a related technical discipline. Equivalent demonstrated experience considered. 
• Experience: 4–7 years of hands-on experience in software engineering, systems integration, or closely related work, with at least 2 years at a level where you have owned technical design decisions — not just implemented them. 
• Coding evidence: A portfolio, GitHub profile, architecture document, or production system you can speak to in depth. At IC3, we expect you to be able to walk through a non-trivial design decision you made and defend the tradeoffs. 
• AI / ML: Practical, production-level experience with LLMs or AI tooling — not just prompt engineering or personal experimentation. Familiarity with frameworks such as LangChain, OpenAI APIs, or similar platforms is a strong plus. 
• Collaboration model: Comfortable working as a technical authority in a distributed team. The role requires regular IST overlap with US East/Central stakeholders (approximately 6:30 PM – 10:30 PM IST for at least part of the week). 
• Language: Strong written and spoken English. At IC3, much of your influence operates through written design documents, async reviews, and stakeholder communications. Precision in writing matters. 

WHAT TO EXPECT WORKING HERE 

• Technical authority with real impact — your design decisions ship to production and affect how thousands of Deltek customers experience support 
• Exposure to production AI/agentic systems and direct involvement in shaping where the team's AI roadmap goes next 
• A team where senior engineers are trusted to lead, not managed step-by-step — you will have autonomy commensurate with your accountability 
• Structured growth path: IC3 engineers who demonstrate architectural leadership and cross-functional influence have a clear track toward Staff or Associate Director scope 
• Regular 1:1s, design review forums, and a manager who will invest in your growth rather than just your output 

Company Overview 

Universal Transit is a leading auto transport company offering AI-powered car shipping solutions across the United States. Our services include nationwide car shipping, utilizing advanced technology to optimize the shipping process for efficiency, cost-effectiveness, and customer satisfaction. We provide seamless online booking, real-time shipment tracking, and comprehensive auto dispatch services. Universal Transit is committed to exceptional customer service and leveraging industry expertise to meet the unique needs of our clients. Our mission is to revolutionize the auto transport industry through innovative technology and unparalleled service. 

Position Summary 

We are seeking a dedicated Auto Transport Logistics Coordinator (Dispatcher) to join our dynamic team. The ideal candidate will possess strong analytical, mathematical, and logical thinking skills, and be capable of working under pressure. This role involves managing loads, planning routes, and communicating effectively with various stakeholders. We will provide comprehensive training, so prior experience in logistics or auto transport is not required. Applicants should be well-equipped (high-speed internet, a working device with two screens) to work remotely and have excellent English proficiency (at least B2 level). 

Job Title: Auto Transport Logistics Coordinator (Dispatcher). 

Location: Remote (initially for 2-3 months), then onsite Bangalore, India. 

Working Hours: 5 days a week, Monday to Saturday, 8:00 AM - 5:00 PM (New York Time), with a 1-hour lunch break. Off on Sundays and one additional day per week as per the rotating schedule. 

Salary: The base salary is $600 plus bonus. After two months, the base salary will increase to $800, with the potential to earn up to $1,200 through Performance-Based Incentives. 

We are looking for candidates to join our team starting on April at 8:00 AM EST (New York Time). 

Key Responsibilities - 

• Load Management: 
• Locate and secure loads for transport using various load boards and internal systems. 
• Evaluate and select the best loads based on profitability, route efficiency, and driver availability. 

• Route Planning: 
• Plan and optimize routes for drivers to ensure timely and cost-effective deliveries. 
• Monitor and adjust routes as necessary to accommodate changes or issues. 

• Coordination and Communication: 
• Communicate with pickup and delivery locations to confirm schedules and ensure smooth operations. 
• Act as a liaison between drivers and brokers to coordinate load details and resolve any issues. 

• Paperwork and Documentation: 
• Prepare and manage all necessary paperwork for each transport, including bills of lading, shipping orders, and delivery receipts. 
• Ensure all documentation is accurate and up to date in the system. 

• Order Creation and Management: 
• Enter orders into internal and external systems. 
• Track and manage orders throughout the transport process to ensure timely completion. 

• Problem Resolution: 
• Address and resolve any issues that arise during the transport process, including delays, cancellations, and customer complaints. 
• Provide solutions and alternatives to minimize disruptions and maintain customer satisfaction. 

• Compliance and Safety: 
• Ensure all transport operations comply with relevant regulations and safety standards. 
• Stay updated on industry regulations and company policies. 

Qualifications and Skills 

• High school diploma or equivalent, additional logistics or transportation-related training is a plus. 
• Strong organizational and multitasking abilities. 
• Excellent communication and interpersonal skills in English. 
• Problem-solving skills and the ability to make quick decisions under pressure. 
• Attention to detail and accuracy in paperwork and documentation. 
• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook, Teams). 

Key Qualities: 

• Attention to Detail: Must be meticulous in managing paperwork and logistics. 
• Strong Communication Skills: Ability to effectively communicate with brokers and internal teams. 
• Problem-Solving Ability: Should be able to anticipate and address logistical challenges. 
• Time Management: Capable of managing multiple tasks and meeting deadlines. 
• Adaptability: Should be comfortable with changing priorities and quick decision-making. 

Work Environment: 

• This is a remote position, the candidate must be comfortable working in a home office and have high-speed internet, and a working device with two screens. 
• The role involves regular virtual meetings. 

We are seeking a dynamic Digital Marketing Executive/Manager to join our team. The ideal candidate will have at least 1 year of hands-on experience in digital marketing Specially in Social Media, Face book and Google Ads. And will be responsible for planning, executing, and monitoring our digital marketing campaigns. This role is perfect for someone who is passionate about leveraging digital platforms to drive business growth and enhance brand presence.

Skills & Abilities:

•           Good Knowledge Of Google Ads / Facebook Ads And Social Media Marketing.

•           Manage social media campaigns and create engaging content.

•           Develop and implement digital marketing strategies to drive online traffic and engagement

Key Responsibilities:

•           Run and optimize PPC campaigns and analyze ad performance.

•           Manage and maintain social media profiles (e.g., Facebook, Instagram, Google).

•           Online Advertising: Launch optimized online advertisements through platforms like Google

              AdWords and Facebook to enhance company and brand awareness.

•           Lead Generation: Design and implement lead generation campaigns through platforms such as

             Google Ads and social media focusing on home buyers.

Required Qualifications

             Experience:

·      Minimum of 1 year in digital marketing with proven experience executing digital campaigns.

              Educational Background:

·      Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience).

·      Technical Proficiency:

·      Familiarity with digital marketing tools such as Google Analytics, SEO tools, email marketing platforms, and social media management software.

                Skills:

·      Excellent communication skills, a creative mindset, strong analytical abilities, and a proactive approach to problem-solving.

Adaptability:

·      Comfort in a fast-paced environment with the ability to manage multiple projects simultaneously.

Application Process

·      Interested candidates should submit their resume along with a cover letter outlining their experience and why they are a good fit for this role. We look forward to reviewing your application!

Job Role –

React Developer

Location- Hyderabad

Job Description-

• Develop end-to-end features (full stack) for users and be proficient with aspects of design and coding.

• Proficiency in automated testing/testing methodologies is a must.

• Create, maintain, and modify (where necessary) the data structure.

• Work with product owners to handle backlogs and new requests.

• Work on React projects using specifies tools and databases.

• Should have very good understanding of the technical approach and its viability.

• Should be able to push back and accurately assess the viability of their solutions.

• Should be comfortable adopting testing frameworks and developing with common industry practices such as test-driven development.

Person Specifications/ Requirements

• Good understanding and proven experience of web development and basic languages such as HTML and JavaScript.

• Strong programming experience.

• Must have experience with React.js, Node.js.

• Experience with Vue.js and Go is required.

• Strong understanding of software development tools, data structures and data modelling.

• Strong Data Analytical Skills.

• Should have Knowledge and experience of databases, e.g., MS SQL, MongoDB.

• Comfortable with optimizing your code and refactoring where necessary, researching ways to have responsive solutions.

• Good understanding of Test-Driven Development (TDD), including benchmarking and refactoring during the TDD process.

• Familiarity with popular authorization techniques such as JSON Web Tokens (JWTs) is required.

• Strong understanding of the software development lifecycle and awareness of commercial deadlines.

• Strong self-discipline and detail-oriented, important to meet client requirements in pressured timelines to a high quality.

• Bachelor's level business related qualification or 2+ years relevant experience in a similar environment.

• Strong understanding of the software development lifecycle.

• Strong verbal and written communications skills.

• Inquisitive, enthusiastic, passionate, and diligent.

• Keen to develop a broad range of business, technical and soft skills

Our Client  is a leading SaaS platform used by about 100,000 users across 25 countries to grow their businesses.

Our Client differentiates itself by focusing on high-velocity, high-volume sales businesses, and helping the sales force in those businesses to close deals faster. Clearly – scale, performance are the key drivers for us given that our users need to work in large, high-volume, fast-paced environment.

World’s largest edutech and financial services organizations use our product to drive their sales execution.

ROLE

With the recent Series B raise of $32 million, we are all geared up to scale our business globally. Naturally, the engineering team needs to rapidly improve the product, work on scale and performance, and build new features and products to capture new markets.

We are seeking seasoned leaders to grow our engineering teams, scale our development & release processes, and create world class products.

The role will involve building high-performance software engineering teams and delivering world-class software

Presenting plans, updates and risks to all stakeholders is a critical part of the role. 

Leaders must be hands-on when it comes to addressing customer issues, code quality, RCA / issue prevention and managing risks.

Requirements

• 10+ years of experience in building software products and SaaS applications
• Highly energetic leader with experience of building high-performance engineering teams and delivering great software
• Exposure to managing scale and huge growth in software usage
• Worked with product design teams, customers and other stakeholders to create a well-defined product roadmap and deliver per plan
• Highly customer-focused with the ability to manage fast-paced release environment
• Strong knowledge of AWS from architecture and costs perspective.
• Exceptionally well-organized individual with great listening, communication and presentation skills

Experience- .NET, AWS

• discussing clients’ requirements and proposed solutions with a senior developer (for developers at mid-skill level and below)
• writing and testing code
• collaborating with other developers
• using development tools (see below)

Development tools are used by software developers to write and test code, often as a team. Common development tools include:

• integrated development environments (eg Eclipse, IntelliJ): for writing and editing code
• source control management (eg Git, SVN, Mercurial): to enable teams to work together to manage changes to source code
• issue management systems (eg Jira): for managing a list of issues or improvements
• test driven development: for writing code to test your code