Backend Engineer SDE-1

What you will be doing

• Build and ship features in our Node.js (and now migrating to TypeScript) codebase that directly impact user experience and help move the top and bottom line of the business.
• Collaborate closely with our product, design and data team to build innovative features to deliver a world class product to our customers. At STAGE, product managers don’t “tell” what to build. In fact, we all collaborate on how to solve a problem for our customers and the business. Engineering plays a big part in it.
• Design scalable platforms that empower our product and marketing teams to rapidly experiment.
• Own the quality of our products by writing automated tests, reviewing code, making systems observable and resilient to failures.
• Drive code quality and pay down architectural debt by continuous analysis of our codebases and systems, and continuous refactoring.
• Architect our systems for faster iterations, releasability, scalability and high availability using practices like Domain Driven Design, Event Driven Architecture, Cloud Native Architecture and Observability.
• Set the engineering culture with the rest of the team by defining how we should work as a team, set standards for quality, and improve the speed of engineering execution.

The role could be ideal for you if you

• Experience of 4-6 years of working in backend engineering with at least 2 years of production experience in TypeScript, Express.js (or another popular framework like Nest.js) and MongoDB (or any popular database like MySQL, PostgreSQL, DynamoDB, etc.).
• Well versed with one or more architectures and design patterns such as MVC, Domain Driven Design, CQRS, Event Driven Architecture, Cloud Native Architecture, etc.
• Experienced in writing automated tests (especially integration tests) and Continuous Integration. At STAGE, engineers own quality and hence, writing automated tests is crucial to the role.
• Experience with managing production infrastructure using technologies like public cloud providers (AWS, GCP, Azure, etc.). Bonus: if you have experience in using Kubernetes.
• Experience in observability techniques like code instrumentation for metrics, tracing and logging.
• Care deeply about code quality, code reviews, software architecture (think about Object Oriented Programming, Clean Code, etc.), scalability and reliability. Bonus: if you have experience in this from your past roles.
• Understand the importance of shipping fast in a startup environment and constantly try to find ingenious ways to achieve the same.
• Collaborate well with everyone on the team. We communicate a lot and don’t hesitate to get quick feedback from other members on the team sooner than later.
• Can take ownership of goals and deliver them with high accountability.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We’re looking for a Lead Backend Engineer with 5+ years of experience in building web services to join our engineering team to help architect, build and run our growing list of products. You should have prior experience being responsible for building sufficiently complex products/services and mentoring software engineers.

Responsibilities: 

• Lead a team of engineers working on our product roadmap. You are expected to contribute to feature development with hands-on development tasks
• Oversee software architecture, source control workflows, and CI/CD processes and perform code reviews to ensure exceptional code quality
• Improve the development experience and the quality of the codebase. You will define and uphold best practices and coding standards for the team
• Responsible for architecture and design decisions
• Own stability and performance of the service that you work on
• Work with the Engineering Manager to ship stable software on time
• Contribute to the vision and long-term strategy in your area of expertise

Requirements: 

• 2+ years of experience in a technical lead role designing and building complex backend systems
• 5+ years of professional software development experience
• Excellent knowledge of best practices and coding patterns
• Deep knowledge of backend programming languages like Python and web application frameworks like Django
• Solid experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
• Proficiency with Amazon Web Services (AWS) or Google Cloud Platform or Azure
• Extensive experience with Linux/UNIX production environments
• Strong sense of quality in terms of both program architecture and code style
• Passion to dig into technically complex problems to troubleshoot and figure out a solution
• Desire to continuously improve and ship the best quality product
• Pragmatic approach to make sure technical decisions align with actual business needs. 
• Good understanding of the trade-offs when building for product value, reliability, or performance
• Excellent communication skills with the ability to discuss and explain your point of view clearly and effectively
• An engineering degree is a must(B.E. CS preferred)