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Sukanya Tambe's profile picture
Posted by Sukanya Tambe
0 - 2 yrs
₹1.9L - ₹2.6L / yr
Mumbai
Skills
English Proficiency

šŸ“Œ Job Title: Customer Service Executive

šŸ¢ Company: WatchYourHealth.com Pvt. Ltd.

šŸ“ Location: Thane – Wagale Estate

šŸ’° Salary: ₹18,000 – ₹22,000 (Depending on Interview)

šŸ•’ Shift Timing: 2:00 PM – 11:00 PM

šŸ—“ļø Working Days: 6 Days a Week (Fixed off on Sundays)

šŸ“… 1st & 2nd Saturdays: Half-Day


šŸ“ Job Description:

We are looking for enthusiastic and skilled Customer Service Executives to join our dynamic team at WatchYourHealth.com Pvt. Ltd. If you have a passion for helping people and strong communication skills, this role is for you!


You will be part of the Medtronic Pacemaker Response Care Team, providing post-sales support and services for pacemaker patients.


šŸ”§ Key Responsibilities:

Handle inbound calls, emails, and chat support


Address and resolve customer queries related to:


Appointment bookings


Document verification and queries


Pacemaker replacement


General product-related inquiries


Maintain high-quality service and customer satisfaction


Collaborate with internal teams to ensure smooth resolution of cases


🧪 About the Process:

Process Name: Medtronic

Process Type: Blended (Calls, Email & Chat)

Industry: Healthcare / Medical Devices

Client Info: Medtronic is a leading pharma company that develops medical equipment, including pacemakers.

You will be working as part of their after-sales Response Care Team.


šŸŽÆ Eligibility Criteria:

Prior experience in customer service is preferred


Strong verbal and written communication skills


Basic understanding of healthcare or medical equipment is a plus (not mandatory)


šŸ’ø Perks & Incentives:

₹2,000 Attendance Bonus


₹1,500 Performance Incentive

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Shubham Vishwakarma

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About Watch Your Health

Founded :
2016
Type :
Product
Size :
100-500
Stage :
Profitable

About

We Enable and empower our partners to engage their clients through smart technology. Use of technology innovations designed to squeeze out savings and efficiency from the current insurance industry model.The belief driving us is that the insurance industry is ripe for innovation and disruption. We offer ultra-customized tools and using new streams of data from internet-enabled devices to dynamically price premiums according to observed behavior.

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Connect with the team

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Mandeep Singh
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Prachi Sheth
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Roshni Nair

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Shubham Vishwakarma's profile image

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