
š Job Title: Customer Service Executive
š¢ Company: WatchYourHealth.com Pvt. Ltd.
š Location: Thane ā Wagale Estate
š° Salary: ā¹18,000 ā ā¹22,000 (Depending on Interview)
š Shift Timing: 2:00 PM ā 11:00 PM
šļø Working Days: 6 Days a Week (Fixed off on Sundays)
š 1st & 2nd Saturdays: Half-Day
š Job Description:
We are looking for enthusiastic and skilled Customer Service Executives to join our dynamic team at WatchYourHealth.com Pvt. Ltd. If you have a passion for helping people and strong communication skills, this role is for you!
You will be part of the Medtronic Pacemaker Response Care Team, providing post-sales support and services for pacemaker patients.
š§ Key Responsibilities:
Handle inbound calls, emails, and chat support
Address and resolve customer queries related to:
Appointment bookings
Document verification and queries
Pacemaker replacement
General product-related inquiries
Maintain high-quality service and customer satisfaction
Collaborate with internal teams to ensure smooth resolution of cases
š§Ŗ About the Process:
Process Name: Medtronic
Process Type: Blended (Calls, Email & Chat)
Industry: Healthcare / Medical Devices
Client Info: Medtronic is a leading pharma company that develops medical equipment, including pacemakers.
You will be working as part of their after-sales Response Care Team.
šÆ Eligibility Criteria:
Prior experience in customer service is preferred
Strong verbal and written communication skills
Basic understanding of healthcare or medical equipment is a plus (not mandatory)
šø Perks & Incentives:
ā¹2,000 Attendance Bonus
ā¹1,500 Performance Incentive

About Watch Your Health
About
We Enable and empower our partners to engage their clients through smart technology. Use of technology innovations designed to squeeze out savings and efficiency from the current insurance industry model.The belief driving us is that the insurance industry is ripe for innovation and disruption. We offer ultra-customized tools and using new streams of data from internet-enabled devices to dynamically price premiums according to observed behavior.
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Please feel free to contact me if you need anything.

