UX Designer at A well known Fintech company · Bengaluru (Bangalore) · 4 - 8 years · ₹8L - ₹15L / yr · Posted 1 Aug 2022
You Are:
An experienced UX designer, who is able to understand our business requirements and any technical limitations, as well as be responsible for planning and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, journey maps, wireframes, mockups, and prototypes, validate the proposed solutions with users and is expert in usability best practices.
You will be part of the product team, working closely with users, engineers, and UI designers, to build and refine our product.
In this role, you should be both analytical and creative, able to grasp user needs and solve problems. A strong portfolio of successful projects is essential. Ultimately, you will make our product more user-friendly and intuitive, in order to attract and retain customers.
Simply put, you will be passionately and constantly solving challenging problems!
What you will do:
- Work closely with Product Owners to understand business requirements
- Ask smart questions, take risks and champion new ideas
- Make design decisions that imbibe empathy related to core, as well as new functions and features
- Use user-centered design process and rapidly test and iterate your designs
- Work directly with our engineers, delivering product specs and assets to them
- Work directly with other designers to envision and iterate the concept
- Compile research and create user flows
- Design mockups and high-fidelity user interfaces
- Conduct concept and usability testing as well as gather feedback
- Define the right interaction model and evaluate its success
- Find creative ways to solve UX problems (e.g. usability, findability). Identify design problems and devise elegant solutions.
What you have:
- 4 - 6 years of UX design experience.
- Solid grasp of information architecture, interaction design, information design, and usability testing
- A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, rapid prototyping, heuristic analysis, usability and accessibility concerns
- Expertise in UX software and strong understanding of development technologies
- Ability to work with users to understand detailed requirements and design complete user experiences that meet client needs and vision
- Solid design background with an keen eye for quality and details
- Background in project management and research
- A plus if you have fintech knowledge and experience.
What you will bring:
- Approach problems holistically. Work with product owners/engineers to help define experience. This includes gathering requirements, creating design options and presenting those options to stakeholders at various stages in the process.
- Be nimble. You will be working to model problems with customer journey maps, while simultaneously designing and iterating against those needs and behaviors. Velocity and iteration are core to your being.
- Be flexible. Be ready to work on multiple projects, help your team members when they reach out and grow the team’s UX knowledge.
- Be a storyteller. Have a strong point of view, able to articulate and communicate ideas clearly to stakeholders. Bring in your style of presenting with awesome story telling.
- Build empathy as a culture. Enable organization to think and feel from a user’s perspective. Uncover opportunities to decrease friction and enable new pathways by talking to and listening to users about their frustrations and goals.
- Be committed to results. As a designer with experience, you will work closely with product leadership, cross-functional leads, to go beyond expectations.
- Collaborate like mad. Identify synergies and opportunities for optimized end-to-end experiences across workflows, channels, devices, and segments. Partner with the teams across geos to drive product experiences.
- Be accountable. In addition to design skills, you also have some development know-how to help you implement your designs. You are confident steering a project from the earliest ideation phases all the way through final delivery.
- Everyone is empowered to make decisions
- Transparency in communication keep us aware of where we are heading, and honest feedback helps everyone to grow quickly & in all directions
- You also have flexible timings and a great office space to work in
- Meal coupons and Uber Credits
Shubham Vishwakarma
Full Stack Developer - Averlon
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Conduct user research through interviews, surveys, usability testing, and competitor analysis.
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Create user personas, journey maps, user flows, information architecture, wireframes, and prototypes.
Design intuitive web and mobile experiences using tools such as Figma.
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🎨 UI/UX Design Internship (3 Months)
Location: [ “Remote”]
Duration: 3 Months
Stipend: ₹5,000 – ₹7,000 per month
Internship Type: / Remote
About the Role
We are looking for a passionate and creative UI/UX Design Intern to join our design team. This internship offers hands-on experience in user interface design, user experience research, and product prototyping.
You’ll collaborate with developers, product managers, and marketing teams to create intuitive and visually appealing digital experiences.
Key Responsibilities
- Assist in designing user interfaces for web and mobile applications
- Conduct user research and usability testing to understand user needs
- Create wireframes, mockups, and interactive prototypes using design tools
- Support in defining user journeys and information architecture
- Collaborate with developers to ensure design consistency during implementation
- Help maintain and improve design systems and UI components
- Stay updated with the latest UI/UX trends and best practices
Required Skills
- Proficiency in Figma, Adobe XD, or Sketch
- Basic understanding of user-centered design principles
- Creative thinking and strong attention to detail
- Good communication and teamwork skills
- Ability to translate ideas into design visuals
- Familiarity with tools like Canva, Illustrator, or Photoshop (optional but a plus)
Eligibility
- Students / Recent graduates in Design, Computer Science, Fine Arts, or related fields
- A portfolio or sample work demonstrating UI/UX projects (academic or personal)
- Available for a 3-month full-time internship
- Immediate joiners preferred
Perks & Benefits
- Internship Certificate
- Letter of Recommendation (based on performance)
- Real-world experience in UI/UX design projects
- Mentorship from experienced designers
- Opportunity for a full-time role after internship
What you’ll get to do in this role:
Partner closely with product, content, and growth teams to shape user experiences for StoryTV and the Master App, defining what to build and how to build it.
Deeply understand user and creator behavior across short-form video, live streaming, and interactive social experiences.
Design end-to-end user journeys—from experience maps and storyboards to wireframes and high-fidelity prototypes.
Craft intuitive flows across content discovery, creator tools, engagement loops, and monetization journeys.
Ensure a seamless and consistent experience across StoryTV and the broader Eloelo ecosystem.
Plan and run usability testing to validate concepts and continuously improve product experience.
Contribute to scalable design systems and interaction patterns for rapidly evolving features.
What you’ll bring:
2-3 years of experience in UX/Interaction Design with a strong foundation in human-centered design.
A portfolio that demonstrates end-to-end design thinking, from research to shipped experiences (preferably in content, social, or creator platforms)
Ability to simplify complex product problems into intuitive, user-friendly solutions
Strong understanding of information architecture for content-heavy and social platforms
Ability to clearly articulate design decisions backed by user insights and data
Proficiency in tools like Figma, Sketch, or Adobe XD for wireframing and prototyping
Experience working in agile, fast-paced product environments
Strong collaboration and communication skills to work across cross-functional teams
High ownership, initiative, and a “make it work” mindset to take products from concept to launch
What you’ll get to do in this role:
Partner closely with product, content, and growth teams to shape user experiences for StoryTV and the Master App, defining what to build and how to build it.
Deeply understand user and creator behavior across short-form video, live streaming, and interactive social experiences.
Design end-to-end user journeys—from experience maps and storyboards to wireframes and high-fidelity prototypes.
Craft intuitive flows across content discovery, creator tools, engagement loops, and monetization journeys.
Ensure a seamless and consistent experience across StoryTV and the broader Eloelo ecosystem.
Plan and run usability testing to validate concepts and continuously improve product experience.
Contribute to scalable design systems and interaction patterns for rapidly evolving features.
What you’ll bring:
4-6 years of experience in UX/Interaction Design with a strong foundation in human-centered design.
A portfolio that demonstrates end-to-end design thinking, from research to shipped experiences (preferably in content, social, or creator platforms)
Ability to simplify complex product problems into intuitive, user-friendly solutions
Strong understanding of information architecture for content-heavy and social platforms
Ability to clearly articulate design decisions backed by user insights and data
Proficiency in tools like Figma, Sketch, or Adobe XD for wireframing and prototyping
Experience working in agile, fast-paced product environments
Strong collaboration and communication skills to work across cross-functional teams
High ownership, initiative, and a “make it work” mindset to take products from concept to launch
Roles & Responsibilities
To drive design excellence for the assigned digital customer journeys (app & web) by leading a team of designer(s) and owning the end-to-end design and testing strategy for these journeys. The role partners closely with business/product stakeholders, product management and analytics teams to identify customer pain points, prototype new-age (including AI-led) design concepts, validate design hypotheses through structured testing (A/B, moderated/un-moderated research) and institutionalize design system adherence across the assigned journeys, while managing the design talent within the team.
Minimum required Accountabilities for this role
- Own the end-to-end design vision and strategy for the assigned business POD's digital journeys (app & web)
- Lead, guide and manage the Design & Testing Member(s) in the POD, including performance management and capability building
- Partner with the POD Lead, Product Managers and Business stakeholders to translate product strategy into intuitive design solutions
- Drive user research (moderated/un-moderated) and synthesize customer pain points and expectations into actionable design interventions
- Define and drive the A/B testing and experimentation roadmap for POD journeys in partnership with testing/analytics teams
- Champion adoption and governance of the organization's design system across the POD
- Guide the team on prototyping (including AI-based tools) of new concepts, backed by user research and industry best practices
- Track, review and report design impact using customer experience (CX) metrics and behavioural data, and continuously identify improvement opportunities
Additional Accountabilities pertaining to the role
- Represent design in cross-functional forums, product reviews and stakeholder governance meetings
- Benchmark journeys against industry, competitor and emerging design/AI trends
- Contribute to design operations, process improvement and design system evolution at the organization level
MAJOR CHALLENGES
- Balancing fast-paced digital delivery timelines with rigorous, research and data-backed design decisions
- Driving design consistency and design-system adherence across multiple, concurrently evolving customer journeys
- Influencing cross-functional stakeholders to prioritize design/UX interventions
- Building, mentoring and scaling a high-performing design and testing team
DECISIONS
- Final design direction and sign-off for POD journeys prior to development handoff
- Prioritization of the design and testing roadmap within the POD
- Selection of design variations to be tested and the success metrics used to evaluate them
Other Information
- Total Team Size: As per POD design team structure (between 3 to 13)
- Number of Direct Reports: 1–2 (Design & Testing Member(s))
- Number of Indirect Reports: As applicable, through the POD structure
- Number of Outsourced employees: As applicable, through the POD structure
- Number of locations: 1 (Head Office)
- Number of products: As per POD journeys assigned
Ideal Candidate
1.Strong Product Design & Usability Testing Lead Profile, with end-to-end ownership of digital customer journeys
2.Mandatory (Experience 1) - 5+ years of relevant design experience, with hands-on experience designing and scaling digital customer journeys for app and web platforms in a high-growth, digital-first environment
3.Mandatory (Experience 2) - 1+ years leading, mentoring and managing designers as direct reports, including performance management and capability building
4.Mandatory (Experience 3) - Owning end-to-end design vision and strategy for assigned journeys, including final design direction and sign-off prior to development handoff
5.Mandatory (Experience 4) - Strong experience in building, governing and driving adoption of design systems across multiple teams or journeys, not just consuming an existing design system
6.Mandatory (Experience 5) - Defining and driving A/B testing and experimentation roadmaps in partnership with analytics or testing teams, including selecting design variations and the success metrics used to evaluate them
7.Mandatory (Tech skill 1) - Hands-on prototyping of new concepts using AI-based design and prototyping tools
8.Mandatory (Company) - Top B2C digital-first product environment with high-volume app and web journeys
9.Mandatory (Education) - Bachelor's or Master's degree in Design (UX/UI, Interaction Design, HCI) or a related field from a recognised design institute (like NID, IIT, NIFT, Srishti etc)
10.Mandatory (Portfolio) - Strong portfolio of end-to-end journey design for app and web, design system work, and research or experimentation outcomes with measurable impact
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon