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📌 Graphic Design Intern – 3 Months Internship (Unpaid)

Company: [Your Company Name]

Location: Remote / On-site (Specify)

Duration: 3 Months

Stipend: Unpaid

Benefits: Internship Certificate + Letter of Recommendation (Performance-based)

📝 About the Role

We are seeking a talented and creative Graphic Design Intern to support our branding, marketing, and content creation needs. This role is perfect for students or freshers looking to build their design portfolio and gain real-world experience working with a professional team.

🎯 Key Responsibilities

• Design social media posts, banners, stories, and ad creatives
• Assist in creating marketing materials such as flyers, brochures, and presentations
• Support the team with brand identity projects
• Collaborate on creative concepts, layouts, and visual ideas
• Edit and enhance images/videos when needed
• Create simple animations or GIFs (optional, if skilled)
• Ensure all designs follow brand guidelines
• Work closely with the marketing and content team for project requirements

✔ Requirements

• Pursuing or completed coursework in Graphic Design, Visual Arts, Communication, or related field
• Proficiency in Canva, Adobe Photoshop, Illustrator (basic knowledge is fine)
• Strong sense of creativity, color theory, and typography
• Ability to turn ideas into visually appealing designs
• Good attention to detail and a willingness to learn
• Ability to handle multiple tasks and meet deadlines

🎁 What You Will Gain

• Hands-on experience in real-world design projects
• Opportunity to build a strong portfolio
• Exposure to brand identity creation and marketing design work
• Internship Certificate upon successful completion
• Letter of Recommendation based on performance

We are searching for a Laravel developer to build web applications for our company. In this role, you will design and create projects using the Laravel framework and PHP, and assist the team in delivering high-quality web applications, services, and tools for our business. 

• Designing and building web applications using Laravel.
• Troubleshooting issues in the implementation and debugging of builds.
• Working with front-end and back-end developers on projects.
• Testing functionality for users and the backend.
• Ensuring that integrations run smoothly.
• Scaling projects based on client feedback.
• Recording and reporting on work done in Laravel.
• Maintaining web-based applications.

What do we require for this role?

• Able to understand project requirements and handle projects independently.
• Strong learning capability.
• Contribute to all phases of the development.
• Knowledge of PHP/CodeIgniter will be preferred.
• Basic Knowledge of JavaScript and Web Services.
• Sound knowledge of PHP, MySQL, jQuery, etc.

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

Oracle EBS HCM Analyst

Position Description

We are seeking an experienced Techno-Functional Oracle EBS HCM Analyst with deep expertise in HR, Payroll, and OTL (Oracle Time & Labor) modules. The ideal candidate will have a strong understanding of both business processes and technical configurations, ensuring seamless integration, support, and optimization of the Oracle EBS HCM system across multiple GREs and payrolls.

Key Responsibilities:

Configure, maintain, and support Oracle EBS HCM modules including Core HR, Payroll, and OTL.

Manage and support multiple payrolls across several GREs, ensuring accuracy and compliance with organizational and statutory requirements.

Develop, troubleshoot, and optimize Payroll Fast Formulas and related functions.

Ensure compliance with federal and state tax withholding rules and minimum wage regulations.

Perform data validation, extracts, and reporting using SQL and other tools.

Create and maintain end-user documentation, training materials, and functional specifications.

Handle Service Requests (SRs) — creation, tracking, and resolution through Oracle Support or internal teams.

Collaborate with cross-functional teams to support IT and regression testing for patches, upgrades, and other system changes.

Analyze and resolve technical and functional issues impacting HR, Payroll, and OTL operations.

Partner with HR and Payroll business users to identify improvement opportunities and implement system enhancements.

Required Skills & Qualifications:

15+ years of techno-functional experience in Oracle EBS HCM (R12 or higher).

In-depth understanding of HR, Payroll, and OTL configurations and schemas.

Strong experience with Payroll Fast Formulas and core payroll functions.

Expertise in SQL for queries, data validation, and reporting.

Sound knowledge of tax rules, wage compliance, and statutory requirements.

Proven ability to support multiple GREs and payrolls simultaneously.

Experience with testing processes — IT, UAT, and regression testing.

Strong documentation, training, and communication skills.

Proven track record of handling SR lifecycle management effectively.

Nice to Have:

Experience with Oracle EBS R12.2 or higher versions.

Familiarity with Oracle Cloud HCM (for potential migration or hybrid environments).

Exposure to integration tools (e.g., WebADI, BI Publisher, or OTBI).

Are you passionate in coding, art and blockchain? Do you wish to face challenges ahead, develop and deliver features that will be extraordinary towards users? We are looking for experienced developers (blockchain, frontend, backend) to join our team and start a revolution!

About the role as a full stack engineer at Torum, you will be remotely working alongside our core development team from India, Turkey, Malaysia and other regions in the future. A good mindset of forward planning should be cultivated to better your performance!

You will also get involved in constant discussions with our Lead Developer and Operational team members regarding the ideas, concepts as well as feature specifications to further enhance our platform.

Key Responsibilities and Scope

• Delivering well tested, high quality software
• High scalability and flexibility solutions using micro services
• Work well in teams (bonus points if able to lead)
• Qualifications and experience
  
  

Highly Favored Experience

• Experience with Solidity
• Web3 JS experience
• Good software engineering skills, insights, and experience
• Good knowledge of cryptography
• Important: Ability to communicate (orally and verbally) well with the team in English
• Experience in building large-scale apps like Social Media, E-commerce, etc. where performance, scalability, and availability are the top priorities
  
  

Qualifications and Experience location GMT+8 or GMT+5:30

• Ability to work remotely or on-site (if Malaysia)
• More than 3 years of experience with Node JS (Express framework)
• Hands-on experience with front-end framework is a bonus (React JS/Angular JS /Vue JS)
• More than 3 years of experience with experience with MongoDB
• Experience in leading, or being a Senior in the backend team to build, constantly improve and optimize a commercial level product, with a decent user base
• Passion for best design, developing and coding practices
• Creating servers and databases for functionality
• Maximizing application performance, uptime, and scalability, maintaining high standards of code quality and thoughtful application design
• Excellent debugging and optimization skills
• Unit/integration testing experience

• Develop Magento extensions based on requirements given
• Customize 3rd party Magento extensions
• Diagnose and fix bugs in Magento websites
• Customize Magento functionalities by following Magento standards
• Optimize speed of Magento by identifying and fixing bottlenecks

• Proficient in Object-Oriented PHP, MVC, Javascript, jQuery, prototype, SQL, HTML, and CSS
• Extensive in developing Magento extensions and themes
• Deep understanding of the Magento architecture and data flow
• Thorough understanding of Magento concepts of Layouts, Blocks, Models, Controllers, Helpers, Observers, etc
• Understands the ORM concepts and database structure of Magento
• Knows how to extend Magento functionalities including REST APIs
• Understands the performance bottlenecks of Magento and the ability to write optimized code
• Knowledge in Magento 2 is an added advantage
• Knowledge in Linux environments
• Good knowledge in GIT concepts and operations
• Knows how to consume 3rd party RESTful services
• Magento Developer Certification is an added advantage