Premier Tax and Bookkeeping
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Mortgage Support Manager
We’re looking for driven and hungry individuals to work remotely from India to join our growing team of Premier Tax and Bookkeeping. Our online platform and seamless digital experience mean you will be speaking to customers nationally over the phone and with our “Flex First” policy, you have the choice of working from home, or amongst a vibrant team of hard-working senior mortgage consultants
The Mortgage Support Manager is responsible for driving qualified opportunities to our senior Mortgage consultants.
You will be responsible for processing loan applications on our online platform, collecting required compliance documents from clients via our online platform
You are expected to promote our mortgage services to potential clients
MUST REQUIREMENTS
- Minimum bachelor’s degree or above in business-related discipline ( Accounting, Commerce, Finance, Business Administration)
- Excellent level of English communication skills in writing, and speaking
- 3-5years of experience in processing loan applications for home and business loans
- Experience in business development and project management
- A proven track record in recognising and converting commercial opportunities
- An ability to leverage and maximise technology platforms
- Demonstrated experience in a business development role growing existing and driving new business is essential.
TASKS INCLUDE
- Generating qualified appointments for our national team of Mobile Brokers and Retail/Franchise Brokers via inbound and outbound customer inquiries
- Identifying opportunities for Customers to refinance their existing loans and obtain financing for new purchases
- Educating customers on our value proposition and aligning their wants and needs with our offering
- Leveraging your relationship-building and sales skills, encouraging customers to engage with the platform prior to appointment and gain commitment to the process.
- Integrating best-in-class sales training (that’s our job!) with your 'can do', positive attitude to consistently achieve results
- Regularly contributing with key internal stakeholders to drive positive business outcomes and ensure high levels of customer satisfaction
- Participating in professional and personal development programs designed to help you take ownership of your career growth.
- Developing deep customer relationships in a vastly competitive market.
- Using your commercial knowledge and insights to deliver results whilst operating with simplicity and creativity, driving optimum operational performance.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
We are looking for Course Resource Developers/ Academic Writers for our Accounting and Finance vocational training division in Australia. For our Australian Registered Training (RTO) registration we require Course Resource Developers/ Academic Writers for the initial and ongoing development of course training resources and training compliance documents.
Successful candidates can work remotely from their home, or own office in their home country, to support our Australian training operations.
Your New Role
As a Course Resource Developer/Academic Writer you will be responsible for developing resources and compliance documents and adapting them for specific target student cohorts.
You will utilise your training background to:
- Assist with developing training compliance documents for RTO registration using the templates provided by Senior Consultants
- Develop Accounting and Finance assessments and PowerPoints using the texts provided
- Upload content to the online platform and ensuring information is interactive and comprehensible
What You'll Need To Succeed
- Minimum bachelor or higher level qualification in Accounting and Finance
- Previous experience in course development and writing
- Knowledge and confidence with editing of online training portals
- Previous experience working within a training organisation
- Ability to work with trainers to create appropriate scenarios
- Ability to work from home using online platforms such as Zoom and Skype
What You'll Get In Return:
- Your contract annual payment will range from AUD $12,000- AUD $16,000
- Payment will be determined based on your experience and productive outcomes
How You Will Work
- From your home or own office in your home country
- Closely with your Australian based Compliance Manager via Zoom
- Using your own computer and software for work
- Training compliance templates, textbooks, eBooks, online course portal and other required base resources will be provided
Who We Looking For
- Those with excellent academic writing skills in English
- University lecturers working in Accounting and Finance disciplines (current or retired)
- Excellent writing skills when using sample documents and templates
- Those who hold a bachelor degree, or above, qualification in Accounting and Finance
How We Will Select
- We will review your resume for selection for a short interview via Zoom
- You will be given a familiar topic to complete an academic writing task and monitored via Zoom
- Based on your interview and academic writing skills selection will be decided
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Customer Service Manager
We are seeking applications to work remotely from India with experienced bachelor and above qualified professionals with proven and successful experience in a similar role, ideally in a corporate accounting environment with exposure to wide range of clients.
Friendly, diligent and with great communication skills, Client Services Officer (freelancer) need to meet deadlines and deliver outstanding customer service for an Australian based accounting firm.
MUST REQUIREMENTS
- Excellent level of English communication skills in writing, and speaking
- 5-10 years customer service experience in corporate business environment
- Minimum bachelor degree or above in business related discipline ( Accounting, Commerce, Finance, Business Administration)
TASKS INCLUDE
- Handling client calls and emails, responding in a timely manner.
- Preparing Statements of Advice.
- Preparing documentation for meetings.
- Lodging applications and preparing submissions for new business.
- Liaising with internal teams and colleagues to resolve problems and find solutions.
- Creating and maintaining client files.
- Liaising with financial institutions on behalf of clients.
- Giving technical support to clients on bespoke software, if they are using it at home.
- Processing client orders, such as new company formations, trusts or self-managed superannuation funds.
- Assessing client budgets and creating financial plans.
ROLE REQUIREMENTS
- Excellent level of English communication skills in writing, and speaking
- Must have customer service experience
- High time management and organisational skills
- Has Microsoft office experience
- Excellent telephone manner
- Preferable experience in a similar position
- Must have administration experience
- A passion for great customer service
- Reception/administration experience
- Ability to time manage a variety of tasks
- High attention to detail
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About the company
About Us
Incubyte is an AI-first software development agency, built on the foundations of software craft, where the “how” of building software matters as much as the “what”. We partner with companies of all sizes, from helping enterprises build, scale, and modernize; to pre-product founders bring their ideas to life.
Incubees are power users of AI across the SDLC for speed and efficiency. Guided by Software Craftsmanship values and eXtreme Programming practices, we bring velocity together with the discipline of quality engineering to deliver high-impact, reliable solutions – fast.
Guiding Principles
- Living and breathing our guiding principles on a daily basis is key to success at Incubyte:
- Relentless Pursuit of Quality with Pragmatism
- Striving for exceptional quality without losing sight of practical delivery needs.
- Extreme Ownership Taking full responsibility for decisions, work, and outcomes.
- Proactive Collaboration Actively seeking opportunities to collaborate and leverage the team’s collective strengths.
- Active Pursuit of Mastery Continuously learning, improving, and mastering the craft, never settling for ‘good enough’.
- Invite, Give, and Act on Feedback
- Creating a culture of timely, respectful, actionable feedback for mutual growth.
- Ensuring Client Success Acting as trusted consultants and focusing on delivering true value and outcomes for clients.
Job Description
This is a remote position
Experience Level
This role is ideal for engineers with 5+ years of total experience, including strong hands-on software development experience and 1+ year of technical leadership experience, with a proven track record of shipping complex projects successfully.
An experienced individual contributor and leader who thrives in large, complex projects with widespread impact.
Role Overview
As a Senior Engineer, you’ll ensure that projects don’t just get built — they get shipped. You’ll be the driving force behind architecture design, technical decision-making, project delivery, and stakeholder communication.
A Senior Craftsperson is a multiplier for any team:
- Able to independently own ill-defined, highly ambiguous projects.
- Thinks holistically across Product, Design, Platform, and Operations to deliver highly impactful solutions.
- Shapes roadmaps to tackle complex problems incrementally.
- Raises the quality, correctness, and suitability of their team’s work, with visible impact across their business domain and beyond.
- Strong mentor, role model, and coach for other engineers.
If you take pride in shipping high-quality software, mentoring teams, and creating an environment where engineers can thrive, we’d love to hear from you.
What You’ll Do
- Lead projects end-to-end, from architecture to deployment, ensuring timely, high-quality delivery.
- Collaborate with Engineering and Product Managers to plan, scope, and break work into manageable tasks.
- Always know if the project can ship, with clear trade-offs when needed.
- Drive technical decisions with a shipping-first mindset and active participation in key meetings.
- Maintain deep knowledge of your services, identifying risks and creating mitigation strategies.
- Review code for quality and best practices, mentoring engineers to improve their craft.
- Communicate clearly with stakeholders, set realistic expectations, and build trust.
- Support and guide engineers, helping unblock issues and foster collaboration.
- Anticipate challenges, prepare fallback plans, and facilitate problem-solving.
- Keep documentation accurate, up-to-date, and accessible.
You will also:
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- Anticipate and mitigate risks across connected systems, ensuring minimal operational impact.
- Proactively improve system quality and longevity while leveling up those around you.
- Shape roadmaps, vision, and practices of the engineering discipline, influencing both your team and the wider business.
Requirements
What We’re Looking For
- 5+ years of software development experience, with strong architectural design skills.
- Strong hands-on experience with Python and PHP (must-have) and react.js (good-have).
- 1+ year in a technical leadership role, managing pods or cross-functional teams.
- Proficiency in system design, service ownership, and technical documentation.
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- Proven ability to communicate effectively with technical and non-technical stakeholders.
- Track record of delivering complex projects on time.
You will also bring:
- Ability to own large, complex projects with widespread impact.
- Demonstrated influence beyond the immediate team, shaping outcomes across a business domain.
- Strengths in stakeholder management and navigating complex scenarios.
- Skills in deliberate discovery to uncover unknowns and design solutions that succeed in real-world conditions.
Benefits
What We Offer
Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.
Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
And More: Extra perks to support your well-being and professional growth.
Work Environment
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- Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
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Boldness – we have the courage to think and do differently
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