Technical Writer-Telecom/Mobile/Networking/Cloud

About Us:

We are a technology-driven financial services firm specializing in providing high-performance trading platforms and broking

solutions. Our products serve top brokers and trading institutions across the capital markets. With innovation at our core,

we build scalable and secure systems that keep the financial markets running smoothly. For more details, pls visit:

https://tradelab.in/

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools.

Why Join Us?

• Be part of a team supporting mission-critical systems in real-time.

• Work in a high-energy, tech-driven environment.

• Opportunities to grow into domain/tech leadership roles.

• Competitive salary and benefits, health coverage, and employee wellness programs.

Relationship Manager – Insurance Sales.

Identifying, recruiting, and onboarding new agents - POSP, ensuring they meet company standards and are properly trained. 

Achieving Sales Target

Providing ongoing training and development opportunities for agents, including product knowledge, sales techniques, and professional skills. 

Guiding agents in achieving sales targets, developing sales strategies, and identifying new business opportunities. 

Building and maintaining strong relationships with agents, providing support and addressing their needs. 

Tracking agent performance, identifying areas for improvement.

Developing and implementing strategies to grow the agency channel, expand market share, and increase profitability. 

Serving as a point of contact between the agency and the company, coordinating with various departments to support the agent network. 

Required skills

Proven working experience as an Insurance Agent or relevant experience from Insurance Broking Industry

Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)

Basic computer knowledge and statistical analysis

Key Responsibilities:

1.      Candidate Sourcing:

o   Utilize various sourcing methods (job portals, social media, networking) to identify potential candidates.

o   Assist in building a talent pipeline for current and future hiring needs.

2.      Screening and Shortlisting:

o   Review resumes and applications to ensure they meet job requirements.

o   Conduct initial phone screenings to assess candidate suitability.

3.      Coordination:

o   Schedule interviews and assessments, ensuring a smooth and efficient recruitment process.

o   Communicate with candidates and hiring managers to coordinate interview logistics.

4.      Interview Support:

o   Participate in interviews and assessments, gaining exposure to interview techniques and evaluation criteria.

o   Provide feedback to candidates and assist in maintaining positive candidate experience.

5.      Documentation:

o   Maintain accurate and up-to-date records of new joiners through KYC

o   Verify the document submitted by the new joiners.

6.      Market Research:

o   Stay informed about industry trends and best practices in recruitment.

o   Contribute to the development of innovative recruitment strategies.

Benefits:

·        Mentorship from experienced HR professionals.

·        Exposure to a dynamic and fast-paced work environment.

·        Opportunity to build a professional network in the HR and recruitment field.

·        Potential for a full-time position upon successful completion of the internship.

Preferred candidate profile

Qualifications:

·        Currently pursuing a Bachelor's or Master’s degree in Human Resources, Business Administration, or a related field.

·        Strong communication skills, both written and verbal.

·        Detail-oriented with excellent organizational skills.

·        Ability to work collaboratively in a team environment.

·        Familiarity with basic HR concepts and recruitment processes.

Shift Timings: - 1pm to 10pm

Working Days: - Mon – Fri

Stipend – Rs.5000/-

Location – ITPP, Kharadi - Pune

Urgent Hiring!!!

We are looking for Android Developer

Job Description:

• 0.3 to 1 year of experience in developing android applications
• Proficiency in Java, Kotlin, or C++.
• Ability to easily use Android Studio, including the Android SDK.
• Prior experience as an Android Developer will be advantageous.
• Excellent coding and proofreading skills.
• Ability to manage your workload with minimal supervision
• Proofreading your code and correcting mistakes before each app is released.
• Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order

Location: Surat (full-time onsite and local candidates only)

Thanks!

Required Skills and Qualifications:

• Proficiency in AWS Cloud services
• Strong experience with SQL for data manipulation and analysis.
• Hands-on programming experience in Python or pyspark.
• Working knowledge of Snowflake, including data modeling, performance tuning, and security configurations.
• Familiarity with CI/CD pipelines and version control (e.g., Git) is a plus.
• Excellent problem-solving and communication skills.

Note : one face-to-face (F2F) round is mandatory, and as per the process, you will need to visit the office for this.

Qualification: Doesn’t matter. Skills and experience do.

Objectives of this Role

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
• Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings

Daily and Monthly Responsibilities

• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
• Work with the sales and marketing team to drill customer references and develop case studies

Requisites

• 0-3 years of experience in communications, marketing, sales, account management, or customer success
• Strong verbal and written communication, strategic planning, and project management skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Readiness to travel to client location as and when required
•  

Work location:

Candidates must be based out of Mumbai. Work from office @ WeWork Malad.

Salary:

We highly value talent and experience. Competitive salary or better.

Technical Skills Required:

• A graduate in computers or Engineering from a reputed university. 
• Hands-on experience in Microsoft C#.Net technology.
• Hands-on experience in C#, WPF, MVVM architecture
• Knowledge of TCP/IP socket programming is a plus
• Strong in OOPs concept & SQL Server.
• Windows desktop application, Dot Net, C#, Entity Framework, WPF, XAML, Unity3D.
• Building structural and architectural domain knowledge, Automobile domain knowledge
• Microsoft certification on Azure (blob storage)
• Fair understanding of HTML, CSS, Web Application, Windows Store App, Design Patterns

Is your next career move to lead a team of iOS developers and spearhead the development of cutting-edge iOS applications to enhance user experience and advance DAZN's OTT platform?

DAZN is a tech-first sport streaming platform that reaches millions of users every week. We are challenging a traditional industry and giving power back to the fans. Our new Hyderabad tech hub will be the engine that drives us forward to the future. We’re pushing boundaries and doing things no-one has done before. Here, you have the opportunity to make your mark and the power to make change happen - to make a difference for our customers. When you join DAZN you will work on projects that impact millions of lives thanks to your critical contributions to our global products

This is the perfect place to work if you are passionate about technology and want an opportunity to use your creativity to help grow and scale a global range of IT systems, Infrastructure and IT Services. Our cutting-edge technology allows us to stream sports content to millions of concurrent viewers globally across multiple platforms and devices. DAZN’s Cloud based architecture unifies a range of technologies in order to deliver a seamless user experience and support a global user base and company infrastructure.

This role will be based in our brand-new Hyderabad office. Join us in India’s beautiful “City of Pearls” and bring your ambition to life.

Lead IOS Developer

Responsibilities

• Work in a fun and fast-paced environment.
• 2-3 years’ experience in leading development teams
• Participate in requirements gathering, design, development, QA, support.
• Communicate with different stakeholders such as QA, Project Managers and Product Owners
• Discover, evaluate, and implement new technologies to maximize development efficiency.
• Groom, mentor and upskill team members with modern technologies and development practices
• 
  

Key Competencies:

• 6-8 years of experience in IOS Development using Objective-C/Swift
• Strong knowledge of IOS frameworks such as Core Data, Core Animation etc.
• Strong command over Apple’s design principles, Interface guidelines, platform's advantages & limitations.
• Strong knowledge of design patterns
• Experience with consuming RESTful web services
• Experience with offline storage, threading, and performance tuning
• Experience with the latest development paradigms like functional and reactive programming

Good to have skills:

• Knowledge of cloud-based services like AWS and GCP.
• Working knowledge of Video streaming and playback
• Knowledge of modern programming paradigms like functional and reactive programming.

At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, DAZN is the place to be.